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Old 10-25-2009, 06:40 PM
Javi2001
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Can't install SP1

Hi guys, I'm new here and I'm having a problem with my father's laptop (Sony
VAIO PCG-7Z1P). Every time it is started up appears a globe "There are new
updates to be installed" when I click it, Windows Update says Service Pack 1
is available to be installed, no more updates appears.

I let it install, after some minutes a ReStart Now windows appears, click in
it and until here everything looks fine BUT when computer boots appears a
screen that says something like: Package Installation failure, undo changes
or so. After some more time the computer ReStart again and the globe "There
are new updates to be installed" appears again.

I was wondering:

1° Why is not installing the SP1?
2° Is there any alternative metod to install it?
3° Any extra Idea/help

Thanks guys in advanced for your any comment. Regards;
--
..
Javier Ricardo Gómez
Venezuela



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Old 10-25-2009, 06:40 PM
  #2 (permalink)  
Old 10-25-2009, 08:00 PM
milt
Newsgroup Contributor
 
Posts: n/a
Re: Can't install SP1

Javi2001 wrote:[color=blue]
> Hi guys, I'm new here and I'm having a problem with my father's laptop
> (Sony
> VAIO PCG-7Z1P). Every time it is started up appears a globe "There are new
> updates to be installed" when I click it, Windows Update says Service
> Pack 1
> is available to be installed, no more updates appears.
>
> I let it install, after some minutes a ReStart Now windows appears,
> click in
> it and until here everything looks fine BUT when computer boots appears a
> screen that says something like: Package Installation failure, undo changes
> or so. After some more time the computer ReStart again and the globe "There
> are new updates to be installed" appears again.
>
> I was wondering:
>
> 1° Why is not installing the SP1?
> 2° Is there any alternative metod to install it?
> 3° Any extra Idea/help
>
> Thanks guys in advanced for your any comment. Regards;[/color]

Open Windows Update, open the View Update History, update the Windows
Vista Service Pack 1 update where it says failed after it, right click
on it then click view details. Tell us what it says there.
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