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  #1 (permalink)  
Old 10-19-2009, 03:30 AM
AndyD
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New vists laptop sound issues

Hi All

I have a Acer Laptop that will not play the sound through the internal
speakers. Volume is up to full and the realtek high definition audio driver
is installed and up to date.
If I plug in some external speakers they will play ok. I think it could be
MS UAA causing the problem but not 100% sure.

Please could somebody help.

I have installed all the latest vista drivers including SP2

Regards
Andy
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Old 10-19-2009, 03:30 AM
  #2 (permalink)  
Old 10-19-2009, 04:40 AM
LVTravel
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Re: New vists laptop sound issues



"AndyD" <AndyD@discussions.microsoft.com> wrote in message
news:7D52060D-89DF-4066-807E-5C88480B8351@microsoft.com...[color=blue]
> Hi All
>
> I have a Acer Laptop that will not play the sound through the internal
> speakers. Volume is up to full and the realtek high definition audio
> driver
> is installed and up to date.
> If I plug in some external speakers they will play ok. I think it could be
> MS UAA causing the problem but not 100% sure.
>
> Please could somebody help.
>
> I have installed all the latest vista drivers including SP2
>
> Regards
> Andy[/color]

Contact ACER with your "new laptop" issues which should be covered under
warranty service.

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  #3 (permalink)  
Old 10-19-2009, 04:40 AM
LVTravel
Newsgroup Contributor
 
Posts: n/a
Re: New vists laptop sound issues



"AndyD" <AndyD@discussions.microsoft.com> wrote in message
news:7D52060D-89DF-4066-807E-5C88480B8351@microsoft.com...[color=blue]
> Hi All
>
> I have a Acer Laptop that will not play the sound through the internal
> speakers. Volume is up to full and the realtek high definition audio
> driver
> is installed and up to date.
> If I plug in some external speakers they will play ok. I think it could be
> MS UAA causing the problem but not 100% sure.
>
> Please could somebody help.
>
> I have installed all the latest vista drivers including SP2
>
> Regards
> Andy[/color]

As a followup to my original response. If it works with external speakers
plugged in but not the built in speakers you probably have a hardware, not
software issue.

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  #4 (permalink)  
Old 10-19-2009, 07:10 AM
Leroy
Newsgroup Contributor
 
Posts: n/a
Re: New vists laptop sound issues

Open the Control Panel and then click on the Sound icon to open. Under
the Playback tab, click once on the Speakers icon, then click on "Set as
default". Also, click on the "Configure" button to properly configure
your speakers. The audio channel should be set to "Stereo".


AndyD wrote:[color=blue]
> Hi All
>
> I have a Acer Laptop that will not play the sound through the internal
> speakers. Volume is up to full and the realtek high definition audio driver
> is installed and up to date.
> If I plug in some external speakers they will play ok. I think it could be
> MS UAA causing the problem but not 100% sure.
>
> Please could somebody help.
>
> I have installed all the latest vista drivers including SP2
>
> Regards
> Andy[/color]
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