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  #1 (permalink)  
Old 10-17-2009, 09:40 AM
Dave-UK
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Posts: n/a
Re: setpointupdate.exe


"hornacek" <guest@unknown-email.com> wrote in message news:9a4cb8034fc01dace19d5c2f629976b5@nntp-gateway.com...[color=blue]
>
> Ok, I used to have Vista Home Basic on my computer. I have a Logitech
> mouse that came with software, and it displayed a Logitech Mouse and
> Keyboard icon in the system tray. You could adjust mouse settings, and
> it told you when your wireless mouse's batteries were dying.
>
> So I got a new hard drive and a version of Vista Home Premium.
> Installed Vista and all of my programs, including the Logitech software.
> Now when I login I get the message that Windows wants to run
> setpointupdate.exe and I have to click Allow or Cancel. I never got
> this message with Vista Home Basic.
>
> I've already Googled setpointupdate.exe and read many posts (including
> one on this site) saying that you have to go into your Logitech settings
> and disable automatic updates (tried that, didn't work), or that you had
> to uninstall your Logitech software all-together. But I want the
> software - I never change my mouse settings, but I like that the system
> tray icon warns me when the batteries are dying. Yes, I could uninstall
> the software and figure out on my own that the batteries are dying (by
> my mouse stopping working), but why should I have to uninstall this
> Logitech software?
>
> Isn't there a way to tell Windows that setpointupdate.exe is ok to run
> and that I don't have to click Allow EVERY time I login?
>
> Any ideas?
>
>
> --
> hornacek[/color]

It isn't necessary to check for updates every time you start Vista so
you could disable it from starting via Msconfig.
Start > Run > type in ' msconfig '.
On the startup tab clear the box relating to setpointupdate.exe .


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Old 10-17-2009, 09:40 AM
  #2 (permalink)  
Old 10-17-2009, 11:30 AM
Dave-UK
Newsgroup Contributor
 
Posts: n/a
Re: setpointupdate.exe


"hornacek" <guest@unknown-email.com> wrote in message news:48dd65dd278c309af7d8da9e9cd27bf1@nntp-gateway.com...[color=blue]
>
> Ok, I ran msconfig and on the Startup tab there are 2 items for Logitech
> SetPoint:
>
> KHALMNPR.EXE
> C:\Progra~1\Logitech\SetPoint\SetPoint.exe
>
> I don't see anything for SetPointUpdate.exe
>
> Should I clear the checkbox for either of these two? For both? Won't
> clearing the checkbox for SetPoint.exe stop it from running when the
> computer starts and I won't have the icon in the system tray? Isn't
> SetPoint the actual program for mouse settings and SetPointUpdate the
> program that checks if there are any updates for SetPoint?
>
>
> --
> hornacek[/color]

Leave the two entries alone if they don't reference SetPointUpdate.exe

Autoruns from Sysinternals will show you what is being loaded when Windows starts.
Download it from here:
[url]http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx[/url]

It doesn't need installing, just unzip and run the autoruns.exe file from the folder.
Right-click and run as administrator.
Agree to the license and it will scan your computer listing
everything, including loads of Microsoft entries.
Click on Options and select ' Hide Microsoft and Windows Entries '.
Click on the green arrows icon to refresh the list.
Now look down the list for SetPointUpdate.exe.
Clear the box to disable or right-click to delete any entries.


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  #3 (permalink)  
Old 10-17-2009, 01:00 PM
Dave-UK
Newsgroup Contributor
 
Posts: n/a
Re: setpointupdate.exe


"hornacek" <guest@unknown-email.com> wrote in message news:462c092cdb4814d8711d76cd2530e6e8@nntp-gateway.com...[color=blue]
>
> Ok, I did that, and I could not find SetPointUpdate in the list. The
> only things under Logitech are the KHALMAPR and SetPoint.exe I mentioned
> last time.
>
> When I open the Logitech system tray icon, there are 2 tabs: My Mouse
> and Tools. On the Tools tab, there are 2 sub-tabs: Information
> Resources and Software Access. On the Software Access sub-tab, it has a
> button to Configure Web Updates. When I click this button, I get the
> same window for SetPointUpdate.exe with the Allow/Cancel buttons. If I
> click Allow it opens a Logitech Update window (I don't see this window
> when I click Allow when I login to Windows) with a Allow Logitech
> SetPoint to check for updates checkbox - it is currently unchecked.
> There are 2 radiobuttons below (Prompt me before checking for updates,
> and Download updates without prompting me first), but they are disabled
> because the checkbox is not checked.
>
> Isn't there a way to go into SetPointUpdate.exe's properties and tell
> it that I will always allow Windows to run it? I've looked at every
> window/tab in the Properties but couldn't see anything.
>
>
> --
> hornacek[/color]

You shouldn't have to mess about with an exe file's properties
to get the software to run properly.
These might seem like silly questions:
Have you re-booted to effect any changes?
Have you got the latest version of the software?
When you get the warning message is it a UAC prompt with the desktop dimming ?
Or is it a message from something like an antivirus program ?

The fact that the update option is disabled via the tray icon and
yet still wants to run SetPointUpdate.exe sounds like something's broken.


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  #4 (permalink)  
Old 10-18-2009, 01:30 AM
Dave-UK
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Posts: n/a
Re: setpointupdate.exe


"hornacek" <guest@unknown-email.com> wrote in message news:490900ca068ec2241c49e0260ed41611@nntp-gateway.com...
[color=blue]
> Like I said, it's the exact same CD as I used on my old hard drive
> (with Vista Home Basic) and it never gave me this problem.
>
>
> --
> hornacek[/color]


Without the latest software we are going round in circles.
Select your mouse from here and download the latest drivers:
[url]http://www.logitech.com/index.cfm/support_downloads/downloads/mice/&cl=gb,en[/url]


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  #5 (permalink)  
Old 10-18-2009, 11:00 AM
Bob
Newsgroup Contributor
 
Posts: n/a
Re: setpointupdate.exe

I have a Logitech mouse. I don't use the software.
When the batteries are low the LED flashes.

"hornacek" <guest@unknown-email.com> wrote in message
news:78a77c63e7bd2b1a2ba6ec7f7cd4aef2@nntp-gateway.com...[color=blue]
>
> Dave-UK;1170970 Wrote:[color=green]
>> "hornacek" <guest@newsgroup-email.com> wrote in message
>> news:490900ca068ec2241c49e0260ed41611@newsgroup-gateway.com...[color=darkred]
>> > > >
>> > > Like I said, it's the exact same CD as I used on my old hard drive
>> > > (with Vista Home Basic) and it never gave me this problem.
>> > >
>> > >
>> > > --
>> > > hornacek > >[/color]
>>
>>
>> Without the latest software we are going round in circles.
>> Select your mouse from here and download the latest drivers:
>> 'Logitech > Support + Downloads > Downloads > Mice'
>> ([url]http://www.logitech.com/index.cfm/support_downloads/downloads/mice/&cl=gb,en[/url])[/color]
>
> Ok, I did that. When I went to Logitech's website, it asked me for my
> mouse's Model number. I could not find it anywhere on the mouse (top,
> bottom, battery compartment, etc) - the only thing I could find was a
> P/N and a PID. I tried entering both of these in the "search for Model
> number" textbox and it didn't find anything. I looked through the mouse
> pictures in the "what to do if you can't find your mouse's model number"
> and none of them looked like mine, so I picked the closest one,
> downloaded the software, ran it, and rebooted.
>
> I don't get the SetPointUpdate.exe message when I login, but I also
> don't get the Logitech icon in my system tray. So I got the same result
> as uninstalling my original Logitech software. My whole reason for
> wanting the system tray icon was so that it could tell me when my
> batteries are dying. I know, I know, I could figure this out the hard
> way when my mouse stops working, but I bought this mouse, why won't it
> work with Vista Home Premium?
>
> If I run SetPoint.exe, nothing happens. I have to go into my mouse
> settings in the Control Panel and select the SetPoint tab to get the
> SetPoint program to run (the window appears on my screen, it doesn't
> appear in my system tray). Everything in the window looks the same.
> When I go to the Tools tab and the Software Access sub-tab, there is a
> "Show SetPoint in notification area" checkbox, but it's disabled, I
> can't check/uncheck it.
>
> Oh, and I can't email Logitech for support because their email service
> is down until Oct. 12th. Oh wait, that was a week ago. Get on that,
> Logitech!
>
>
> --
> hornacek[/color]

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  #6 (permalink)  
Old 10-18-2009, 11:40 AM
Dave-UK
Newsgroup Contributor
 
Posts: n/a
Re: setpointupdate.exe


"hornacek" <guest@unknown-email.com> wrote in message news:78a77c63e7bd2b1a2ba6ec7f7cd4aef2@nntp-gateway.com...[color=blue]
>
> Dave-UK;1170970 Wrote:[color=green]
>> "hornacek" <guest@newsgroup-email.com> wrote in message
>> news:490900ca068ec2241c49e0260ed41611@newsgroup-gateway.com...[color=darkred]
>> > > >
>> > > Like I said, it's the exact same CD as I used on my old hard drive
>> > > (with Vista Home Basic) and it never gave me this problem.
>> > >
>> > >
>> > > --
>> > > hornacek > >[/color]
>>
>>
>> Without the latest software we are going round in circles.
>> Select your mouse from here and download the latest drivers:
>> 'Logitech > Support + Downloads > Downloads > Mice'
>> ([url]http://www.logitech.com/index.cfm/support_downloads/downloads/mice/&cl=gb,en[/url])[/color]
>
> Ok, I did that. When I went to Logitech's website, it asked me for my
> mouse's Model number. I could not find it anywhere on the mouse (top,
> bottom, battery compartment, etc) - the only thing I could find was a
> P/N and a PID. I tried entering both of these in the "search for Model
> number" textbox and it didn't find anything. I looked through the mouse
> pictures in the "what to do if you can't find your mouse's model number"
> and none of them looked like mine, so I picked the closest one,
> downloaded the software, ran it, and rebooted.
>
> I don't get the SetPointUpdate.exe message when I login, but I also
> don't get the Logitech icon in my system tray. So I got the same result
> as uninstalling my original Logitech software. My whole reason for
> wanting the system tray icon was so that it could tell me when my
> batteries are dying. I know, I know, I could figure this out the hard
> way when my mouse stops working, but I bought this mouse, why won't it
> work with Vista Home Premium?
>
> If I run SetPoint.exe, nothing happens. I have to go into my mouse
> settings in the Control Panel and select the SetPoint tab to get the
> SetPoint program to run (the window appears on my screen, it doesn't
> appear in my system tray). Everything in the window looks the same.
> When I go to the Tools tab and the Software Access sub-tab, there is a
> "Show SetPoint in notification area" checkbox, but it's disabled, I
> can't check/uncheck it.
>
> Oh, and I can't email Logitech for support because their email service
> is down until Oct. 12th. Oh wait, that was a week ago. Get on that,
> Logitech!
>
>
> --
> hornacek[/color]

Well, I'm out of sensible ideas, so if you want to run the old
software you could either:
Rename/delete setpointupdate.exe and see what happens.
Turn off UAC.
Live with the UAC prompt.
or
Get a new mouse.

Sorry I couldn't help.




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