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Old 10-15-2009, 01:20 AM
gormo7
Newsgroup Contributor
 
Posts: n/a
Major Problem, need help!


Hi, im hoping some of you technical wizards can help me on this!

Right i have Vista 32bit running on my Acer, Had it about 1 year now.
Every so often it performs crash dumps ( a little more often then it
should do actually)

Last friday night it did a crash dump, then when restarting it just
wouldnt....It kept showing a blank screen for about 30 minutes. then it
would go to Windows Start-up repair, and just go on and on for about
another 30 minutes, then tell me it couldnt find anything wrong.

I tried Loading in safe mode, with command prompt and networking help
but it judt did exactly the same.

I ran the memory diagnostic and found no problems.

So then i restored the system to before a Windows update on the same
day this all happened. Exactly the same kept happening, Some times i
would get as far as logging on after about an hour of waiting. It would
Log on and then just freeze.

I restored to a few days before last friday and tried again, exactly
the same kept happening.

Then this morning it got to the log on screen. i tried logging on and
it said something along the lines of 'Windows has failed to Activate.
error code 0x80070426'

I havent got any back-ups on disk (stupid i know, i was actually going
to do one before this happened) I havent got the operating system disk
as the computer came pre-installed with Vista and had no Disk.

I know i could probably restore the system to factory setting somehow,
but i dont want to lose everything on there! There must be something i
can do.

Any help would be massively appreciated!

Thanks!


--
gormo7
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Old 10-15-2009, 01:20 AM
  #2 (permalink)  
Old 10-15-2009, 02:50 AM
Rick Rogers
Newsgroup Contributor
 
Posts: n/a
Re: Major Problem, need help!

Hi,

I don't mean to be critical, but it sounds like you ignored the warning
signs of an impending failure (there is no acceptable level of system
crashes) and now it's happened. What you describe sounds like hardware
failure, and unless you have the skills yourself I would suggest you seek
the assistance of a technician. If it's still under a year, you may obtain
warranty support from Acer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]

"gormo7" <gormo7.4039jb@DoNotSpam.com> wrote in message
news:gormo7.4039jb@DoNotSpam.com...[color=blue]
>
> Hi, im hoping some of you technical wizards can help me on this!
>
> Right i have Vista 32bit running on my Acer, Had it about 1 year now.
> Every so often it performs crash dumps ( a little more often then it
> should do actually)
>
> Last friday night it did a crash dump, then when restarting it just
> wouldnt....It kept showing a blank screen for about 30 minutes. then it
> would go to Windows Start-up repair, and just go on and on for about
> another 30 minutes, then tell me it couldnt find anything wrong.
>
> I tried Loading in safe mode, with command prompt and networking help
> but it judt did exactly the same.
>
> I ran the memory diagnostic and found no problems.
>
> So then i restored the system to before a Windows update on the same
> day this all happened. Exactly the same kept happening, Some times i
> would get as far as logging on after about an hour of waiting. It would
> Log on and then just freeze.
>
> I restored to a few days before last friday and tried again, exactly
> the same kept happening.
>
> Then this morning it got to the log on screen. i tried logging on and
> it said something along the lines of 'Windows has failed to Activate.
> error code 0x80070426'
>
> I havent got any back-ups on disk (stupid i know, i was actually going
> to do one before this happened) I havent got the operating system disk
> as the computer came pre-installed with Vista and had no Disk.
>
> I know i could probably restore the system to factory setting somehow,
> but i dont want to lose everything on there! There must be something i
> can do.
>
> Any help would be massively appreciated!
>
> Thanks!
>
>
> --
> gormo7
> ------------------------------------------------------------------------
> gormo7's Profile: [url]http://forums.techarena.in/members/144467.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/1258652.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]

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  #3 (permalink)  
Old 10-15-2009, 08:00 AM
Richard Urban
Newsgroup Contributor
 
Posts: n/a
Re: Major Problem, need help!

"gormo7" <gormo7.4039jb@DoNotSpam.com> wrote in message
news:gormo7.4039jb@DoNotSpam.com...[color=blue]
>
> Hi, im hoping some of you technical wizards can help me on this!
>
> Right i have Vista 32bit running on my Acer, Had it about 1 year now.
> Every so often it performs crash dumps ( a little more often then it
> should do actually)
>
> Last friday night it did a crash dump, then when restarting it just
> wouldnt....It kept showing a blank screen for about 30 minutes. then it
> would go to Windows Start-up repair, and just go on and on for about
> another 30 minutes, then tell me it couldnt find anything wrong.
>
> I tried Loading in safe mode, with command prompt and networking help
> but it judt did exactly the same.
>
> I ran the memory diagnostic and found no problems.
>
> So then i restored the system to before a Windows update on the same
> day this all happened. Exactly the same kept happening, Some times i
> would get as far as logging on after about an hour of waiting. It would
> Log on and then just freeze.
>
> I restored to a few days before last friday and tried again, exactly
> the same kept happening.
>
> Then this morning it got to the log on screen. i tried logging on and
> it said something along the lines of 'Windows has failed to Activate.
> error code 0x80070426'
>
> I havent got any back-ups on disk (stupid i know, i was actually going
> to do one before this happened) I havent got the operating system disk
> as the computer came pre-installed with Vista and had no Disk.
>
> I know i could probably restore the system to factory setting somehow,
> but i dont want to lose everything on there! There must be something i
> can do.
>
> Any help would be massively appreciated!
>
> Thanks!
>
>
> --
> gormo7
> ------------------------------------------------------------------------
> gormo7's Profile: [url]http://forums.techarena.in/members/144467.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/1258652.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]



The hard drive may not be able to boot the O/S but it "may" be able to be
slaved into another computer so as to allow you to copy off your important
data. If it is a laptop you will have to install it in an external enclosure
and connect the drive to a USB port on another computer to do the same
thing.

Hopefully the corruption is in the area where the O/S files reside. Some, or
all, of your data files may be still available.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security

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