I have Windows 7 Pro (through MSDNAA), and I'm trying to get Backup and
Restore working. When I try to do a backup, I get "The system cannot
find the file specified. Error code: 0x80070002". I tried doing CHKDSK
on both the FROM drive and the TO drive. I tried changing what I wanted
backed up (tried a completely different folder), and changed the drive I
was backing up to. I ran SFC, and it found no integrity violations. I
tried creating an asr.log file, but the file won't appear. I also took a
look at my ProfileList, and that's fine.

Those are all the ideas I've found around the internet and these
forums. Would anyone have any other idea of what could be wrong, or how
I could go about troubleshooting this?


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I just double checked, I got the code correct. I don't think clearing
out the Software Distribution folder would affect this, as Backup and
Restore shouldn't be touching Windows Updates at all, partial or
otherwise.

Rather, I think 0x80070002 is a very general code that just means what
ever process or program thew it couldn't find a file it needed. In the
case of Windows Update, an update file it thought it had isn't in the
folder, so clearing out the list of downloaded files will force it to
re-download. In the case of Backup and Restore, I don't know what file
is being searched for but not found.

I'll go ahead and follow the instructions on that site, and if it does
anything, I'll post back here.

Oh, and I forgot to mention that Event Viewer doesn't give any extra
information: "Event 4104, Windows Backup", "The backup was not
successful. The error is: The system cannot find the file specified.
(0x80070002)."


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I tried changing the backup settings to let Windows choose, and I got a
different error when I tried to back up:
Code:
--------------------
[Window Title]
Windows Backup: Troubleshooting Options

[Main Instruction]
Check your backup

[Content]
A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.


[^] Hide Details [Try to run backup again] [Change backup settings] [Cancel]

[Expanded Information]
Backup time: 10/23/2009 12:21 PM
Backup location: Quinary (D:)
Error code: 0x81000019
--------------------

Code:
--------------------
Log Name: Application
Source: VSS
Date: 10/23/2009 12:21:43 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Desk-Win
Description:
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.

Somewhere in the Macrium forums are some ways of dealing with VSS problems,
including a registry entry left over by ShadowProtect (I had run the trial
version), which messes with VSS. They may apply or be useful for you as
well. I'll look for links. Be right back.

No real luck. Got to Macrium & find their forums, and search for this:

Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f

Probably the hex error code will be enough.

Also see this, about the ShadowProtect problem:
[url]http://www.macrium.com/blog/2009/08/04/HowToFixErrorFailedToCreateVolumeSnapshot0x8004230f.aspx[/url]

Shortened to [url]http://preview.tinyurl.com/ylf8s5a[/url]

I'm just guessing (hoping) that the info might help you.


On Fri, 23 Oct 2009 22:13:18 +0530, pgn674 wrote:
[color=blue]
> I tried changing the backup settings to let Windows choose, and I got a
> different error when I tried to back up:
> Code:
> --------------------
> [Window Title]
> Windows Backup: Troubleshooting Options
>
> [Main Instruction]
> Check your backup
>
> [Content]
> A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
> Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
>[/color]

<SNIP>

--
Gene E. Bloch letters0x40blochg0x2Ecom

I thought of going to my browser history. Look at this post, and maybe at
the thread it's in:

[url]http://support.macrium.com/topic.asp?TOPIC_ID=674[/url]

To be clear: I know your problem isn't with Macrium, but these items deal
with VSS problems, and the answers might relate to what you're experiencing
(any port in a storm, etc.)


On Fri, 23 Oct 2009 14:55:57 -0700, Gene E. Bloch wrote:
[color=blue]
> Somewhere in the Macrium forums are some ways of dealing with VSS problems,
> including a registry entry left over by ShadowProtect (I had run the trial
> version), which messes with VSS. They may apply or be useful for you as
> well. I'll look for links. Be right back.
>
> No real luck. Got to Macrium & find their forums, and search for this:
>
> Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f
>
> Probably the hex error code will be enough.
>
> Also see this, about the ShadowProtect problem:
> [url]http://www.macrium.com/blog/2009/08/04/HowToFixErrorFailedToCreateVolumeSnapshot0x8004230f.aspx[/url]
>
> Shortened to [url]http://preview.tinyurl.com/ylf8s5a[/url]
>
> I'm just guessing (hoping) that the info might help you.
>
>
> On Fri, 23 Oct 2009 22:13:18 +0530, pgn674 wrote:
>[color=green]
>> I tried changing the backup settings to let Windows choose, and I got a
>> different error when I tried to back up:
>> Code:
>> --------------------
>> [Window Title]
>> Windows Backup: Troubleshooting Options
>>
>> [Main Instruction]
>> Check your backup
>>
>> [Content]
>> A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
>> Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
>>[/color]
>
> <SNIP>[/color]


--
Gene E. Bloch letters0x40blochg0x2Ecom