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  #1 (permalink)  
Old 10-14-2009, 04:40 AM
Malke
Newsgroup Contributor
 
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Re: Administrator

Lynx wrote:
[color=blue]
>
> I have an online scan that pops up all the time so I took off my
> Administrator and became a user now I have no administrator rights and
> can't restore keeps asking for type password but no where to type it -
> please help
>
>[/color]

None of this makes sense. Either explain better what you mean or take the
machine to a competent local computer tech. Don't use a
BigComputerStore/GeekSquad type of place.

I suspect - but am not sure and that's why I'm asking you to clarify - that
your computer is severely infected. Then you did something with the user
accounts that messed things up further. Without knowing more, I can't help.

The alternative to trying to untangle what you did or taking the machine to
a shop is to back up your data from outside Windows using a Linux Live CD
and an external hard drive and then doing a clean install/factory restore of
Windows.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

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Old 10-14-2009, 04:40 AM
  #2 (permalink)  
Old 10-15-2009, 12:50 PM
Dave-UK
Newsgroup Contributor
 
Posts: n/a
Re: Administrator


"Lynx" <guest@unknown-email.com> wrote in message news:76fa3e7af2309595417736401efd32cd@nntp-gateway.com...[color=blue]
>
> I keep getting a pop up that says my computer is infected and won't go
> away and stopped me seeing the pages I am on so my son was sent an
> antivirus to use but he needed to be the administrator so I put myself
> as a standard user now the system has no administrator and keeps asking
> for a password when you try to download anything a pop up keeps asking
> for the administrator password but there is nowhere to type it. The
> computer scan is a pop up and not one I asked for. I don't want to use
> it
>
>
> --
> Lynx[/color]

Try and boot into safe mode ( tap F8 during boot ) and select :
safe mode with networking.
Go here and download the free version of Malwarebytes:
[url]http://www.malwarebytes.org/[/url]
Install, let it update and then do a scan.


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  #3 (permalink)  
Old 10-15-2009, 01:00 PM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: Administrator

Lynx wrote:
[color=blue]
>
> I keep getting a pop up that says my computer is infected and won't go
> away and stopped me seeing the pages I am on so my son was sent an
> antivirus to use but he needed to be the administrator so I put myself
> as a standard user now the system has no administrator and keeps asking
> for a password when you try to download anything a pop up keeps asking
> for the administrator password but there is nowhere to type it. The
> computer scan is a pop up and not one I asked for. I don't want to use
> it[/color]

You can try what Dave-UK suggested. Here is my general answer for removing
rogue security programs (which is what you really are infected with). Take a
look and if it seems too daunting, take the machine to a local computer
tech. You know your own skill level best. To me it sounds like this is the
best step for you. I'm not saying this to hurt your feelings in any way but
untangling the mess is going to be hard unless you know what you're doing
and have the tools on hand. You're going to have to enable the built-in
Administrator account first and then try to clean up the machine.

*****
Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!

Look for removal steps here Bleeping Computer removal how-to's -
[url]http://www.bleepingcomputer.com/forums/forum55.html[/url]
or here - Malwarebytes malware removal guides - [url]http://tinyurl.com/5xrpft[/url]

Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job.
Both have free versions and you do not need to purchase these programs.

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

If your machine is one of these cases, either get guided help at one of the
specialty forums below OR back up your data and do a clean install of
Windows. It is your choice. If you are unsure how to back up your data or
how to do a clean install, you can take your machine to a local computer
professional. I don't recommend using BigComputerStore/GeekSquad types of
places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

[url]http://aumha.net/viewtopic.php?t=4075[/url] - Posting FAQ
[url]http://aumha.net/viewforum.php?f=30[/url]
[url]http://www.bleepingcomputer.com/forums/forum22.html[/url]
[url]http://www.dslreports.com/forum/cleanup[/url]
[url]http://www.cybertechhelp.com/forums/forumdisplay.php?f=25[/url]
[url]http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-[/url]
f37.html
[url]http://www.malwarebytes.org/forums/index.php?showforum=7[/url]
[url]http://gladiator-antivirus.com/forum/index.php?showforum=170[/url]
[url]http://spywarewarrior.com/viewforum.php?f=5[/url]

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

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