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Old 10-10-2009, 03:40 PM
Gene E. Bloch
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Re: Winows explorer crashed in vista ultimate

On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:
[color=blue]
> Hi all,
>
> I get a strange msg when i log into my user account on my current OS
> windows vista ultimate.
> I was trying to install a new theme where i had to replace the existing
> Explorer.exe and shell32 files in the windows folder. Then i restarted
> my pc for the theme to take effect. but it showed a message
>
> " The ordinal 874 could not be located in the dynamic link library
> SHELL32.dll "
>
> and then another window popped up saying:
>
> "WINDOWS EXPLORER HAS STOPPED WORKING
> -->Check for an online solution
> -->close the program
> Details of problem
> "
> Problem Event Name: APPCRASH
> Application Name: Explorer.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Fault Module Name: SHELL32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000138
> Exception Offset: 00008fc7
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> "
>
> please help me urgently![/color]

I don't even know how you could try to do that :-)

I'd suggest that you boot to command prompt (repeatedly press F8 just
before and during Windows startup and select "boot to command prompt"; you
will need to use the keyboard, not the mouse.

When it is booted, run the command "sfc /scannow", without the quotes and
followed by the enter key. It will take a long time, IIRC, so wait and hope
for the best.

--
Gene E. Bloch letters0x40blochg0x2Ecom
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Old 10-10-2009, 03:40 PM
  #2 (permalink)  
Old 10-12-2009, 05:30 PM
Gene E. Bloch
Newsgroup Contributor
 
Posts: n/a
Re: Winows explorer crashed in vista ultimate

On Sun, 11 Oct 2009 10:32:37 -0500, Devanshi wrote:
[color=blue]
> Gene E. Bloch;1157334 Wrote:[color=green]
>> On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:[color=darkred]
>>> > >
>>> > Hi all,
>>> >
>>> > I get a strange msg when i log into my user account on my current OS
>>> > windows vista ultimate.
>>> > I was trying to install a new theme where i had to replace the
>>> existing
>>> > Explorer.exe and shell32 files in the windows folder. Then i
>>> restarted
>>> > my pc for the theme to take effect. but it showed a message
>>> >
>>> > " The ordinal 874 could not be located in the dynamic link library
>>> > SHELL32.dll "
>>> >
>>> > and then another window popped up saying:
>>> >
>>> > "WINDOWS EXPLORER HAS STOPPED WORKING
>>> > -->Check for an online solution
>>> > -->close the program
>>> > Details of problem
>>> > "
>>> > Problem Event Name: APPCRASH
>>> > Application Name: Explorer.exe
>>> > Application Version: 6.0.6001.18000
>>> > Application Timestamp: 47918e5d
>>> > Fault Module Name: SHELL32.dll
>>> > Fault Module Version: 6.0.6000.16386
>>> > Fault Module Timestamp: 4549bdc9
>>> > Exception Code: c0000138
>>> > Exception Offset: 00008fc7
>>> > OS Version: 6.0.6000.2.0.0.256.1
>>> > Locale ID: 1033
>>> > "
>>> >
>>> > please help me urgently! > >[/color]
>>
>> I don't even know how you could try to do that :-)
>>
>> I'd suggest that you boot to command prompt (repeatedly press F8 just
>> before and during Windows startup and select "boot to command
>> prompt"; you
>> will need to use the keyboard, not the mouse.
>>
>> When it is booted, run the command "sfc /scannow", without the quotes
>> and
>> followed by the enter key. It will take a long time, IIRC, so wait
>> and hope
>> for the best.
>>
>> --
>> Gene E. Bloch letters0x40blochg0x2Ecom[/color]
>
>
> Thanks for replying,
> I tried to fix it until six in the morn! All this i was doing using the
> task manager and used 'new task-->browse' to go through different files
> and folders. I was even able to access internet without the explorer.
>:huh: During this fixing session somewhere i had cleaned my c drive
> using cleanmgr.exe and then created a task cleanmgr. I had also used
> trial version of registry booster to fix 15 of my registry problems. The
> next day i just logged in safe mode and opened the 'properties' of
> explorer.exe (the copy which i got along with the theme) and restored it
> back to previous session (one day prior to app crash)...
> then i went in task manager --> new task--> opened the restored
> explorer.exe to find my windows explorer back on the screen. Then i
> replaced this restored version of explorer.exe in the windows folder.
> since then the start up is normal. I did not get the "missing ordinal"
> message too.
>
> So dont know what exactly worked:
> ShellExView (used to disable non MS components)
> registry booster
> cleanmgr.exe
> previous session of explorer.exe
>
> but something miraculously recovered my pc...lolz :roflmao:[/color]

Well, I would say it was pure blind luck. You seem to have messed around a
lot, so I'd say you're lucky you could recover.

I wouldn't trust anything that provides its own explorers without lots of
assurances from knowledgeable people, and I wouldn't trust any third party
cleanup or registry software...

--
Gene E. Bloch letters0x40blochg0x2Ecom
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