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| Vista BSOD, am unable to shutdown without BSOD, logoff OK The problem resolution refers to [url]http://support.microsoft.com/kb/293078/en-us[/url] which appears to have nothing to do with the BSOD message. The BSOD message every time: REFERENCE_BY_POINTER *** STOP: 0x00000018 (0x00000000, 0x84565398, 0x00000002, 0xFFFFFFFF) If anyone has seen this and has an idea about a resolution, much appreciated. -- Edward Ray CCIE Security, CISSP, GCIA Gold, GCIH Gold, MCSE+Security, PE |
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| Re: Vista BSOD, am unable to shutdown without BSOD, logoff OK Edward Ray used his keyboard to write :[color=blue] > The problem resolution refers to > [url]http://support.microsoft.com/kb/293078/en-us[/url] which appears to have > nothing to do with the BSOD message. > > The BSOD message every time: > > REFERENCE_BY_POINTER > > > *** STOP: 0x00000018 (0x00000000, 0x84565398, 0x00000002, > 0xFFFFFFFF) > > > If anyone has seen this and has an idea about a resolution, much > appreciated.[/color] This kb articles refers to win 2000, but it might give you an idea where to look: [url]http://support.microsoft.com/kb/282503[/url] -- Mamamegs. I reject your reality and substitute my own. (Adam Savage) Nederlandse nieuwsgroepen voor Vista alt.nl.os.windows.vista microsoft.public.nl.windows.vista _*mamamegs******.com*_ |
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| Re: Vista BSOD, am unable to shutdown without BSOD, logoff OK Hi Edward, The resolution is the same, you need an updated driver file for some piece of hardware on the system. Not necessarily video, but something. The error means that at some point in the driver file code sequence a pointer (some value stored previously in system memory) is referenced that doesn't exist or whose value is meaningless to the current operation. Sometimes this will cause a loop as it attempts to correct itself (sort of an else/then bypass), and for others the system will just simply stop (hence the BSOD) as it doesn't know what to do. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP [url]http://mvp.support.microsoft.com/[/url] Windows help - [url]www.rickrogers.org[/url] "Edward Ray" <ewray@newsgroup.nospam> wrote in message news:13487A24-8481-4F2D-B392-C7139E965200@microsoft.com...[color=blue] > The problem resolution refers to > [url]http://support.microsoft.com/kb/293078/en-us[/url] which appears to have nothing > to do with the BSOD message. > > The BSOD message every time: > > REFERENCE_BY_POINTER > > > *** STOP: 0x00000018 (0x00000000, 0x84565398, 0x00000002, 0xFFFFFFFF) > > > If anyone has seen this and has an idea about a resolution, much > appreciated. > > -- > Edward Ray > CCIE Security, CISSP, GCIA Gold, GCIH Gold, MCSE+Security, PE >[/color] |
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| Re: Vista BSOD, am unable to shutdown without BSOD, logoff OK Edward, In addition to Mamamegs' suggestion, you might want to take a look at Problem Reports and Solutions applet found in Control Panel. From there you can report system errors to Microsoft for research and see if there are workarounds/fixes already available. Or, you can try and analyze crash dump file that Windows creates when STOP error (BSoD) occurs by yourself. In many cases crash dump analysis will allow you to determine exact cause of the error. You can download "Debugging Tools for Windows" from Microsoft web site and use them to analyze crash dumps. However, the problem with debugging tools is that it may be a bit too complicated for uninitiated to deal with kernel debuggers output. That's why I wrote a script that simplifies the process by parsing debugger output and presenting only minimum amount of information that might be useful in tracking the cause of error. My local IT community was using it for some time and feedback was quite positive so I decided to post it on my blog: [url]http://4u3u.spaces.live.com/blog/cns!D49B37B43E9E7B5E!311.entry[/url] Hope this helps. -- Alexander Suhovey "Edward Ray" <ewray@newsgroup.nospam> wrote in message news:13487A24-8481-4F2D-B392-C7139E965200@microsoft.com...[color=blue] > The problem resolution refers to > [url]http://support.microsoft.com/kb/293078/en-us[/url] which appears to have nothing > to do with the BSOD message. > > The BSOD message every time: > > REFERENCE_BY_POINTER > > > *** STOP: 0x00000018 (0x00000000, 0x84565398, 0x00000002, 0xFFFFFFFF) > > > If anyone has seen this and has an idea about a resolution, much > appreciated. > > -- > Edward Ray > CCIE Security, CISSP, GCIA Gold, GCIH Gold, MCSE+Security, PE >[/color] |
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| Re: Vista BSOD, am unable to shutdown without BSOD, logoff OK Finding the driver is going to be a challenge. I had Vista Ultimate Final running on this machine for about two months now with no issues until now. I tried uninstalling the video driver in safe mode, which caused Vista to reinstall upon next normal boot. Still BSOD when shutting down or restarting. Until I find the time, guess I will not be shutting down or restarting for the time being... -- Edward Ray CCIE Security, CISSP, GCIA Gold, GCIH Gold, MCSE+Security, PE |
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