Algo wrote:
[color=blue]
>
> Asus x64 Vista Home Premium - checked for virsuses, sidebar disabled,
> explorer.exe set to high priority - nothing solving the issue. Checked
> cpl files - the only possible culprit would be inetcpl.cpl based on the
> dates. Even installed SP2 (about 20 minutes ago) - no help.
>
> The issue started around 7-25-09 and the computer was bought on
> 7-10-09.
>
> All I have to do is select the magic button (start button) and select a
> program like MS Word - and the little circle churns - then comes the pop
> up to restart windows explorer.
>
> This issue is frustrating - any help?
>
> Description (just prior to SP2 install)
> A problem caused this program to stop interacting with Windows.
>
> Problem signature:
> Problem Event Name: AppHangB1
> Application Name: Explorer.EXE
> Application Version: 6.0.6001.18164
> Application Timestamp: 4907e791
> Hang Signature: 28e4
> Hang Type: 517
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: aebde15b453398551a8fcaffa2cdc8d9
> Additional Hang Signature 2: 9f7a
> Additional Hang Signature 3: 0d9286354add7d2cd170eba29f1586eb
> Additional Hang Signature 4: 28e4
> Additional Hang Signature 5: aebde15b453398551a8fcaffa2cdc8d9
> Additional Hang Signature 6: 9f7a
> Additional Hang Signature 7: 0d9286354add7d2cd170eba29f1586eb[/color]

Test your RAM.

[url]http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot[/url]

Since the computer is new, if the RAM tests OK I'd back up any data and
restore it to factory condition. If the problem persists, return the machine
immediately for a replacement.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]