::I have a HP (build 6002) HP-Pavilion m9200t running Windows Vista Home
Premium (x64), Service Pack 2

I recently installed Norton Ghost 14 which has a securituy component on
it.

This software is terrible. It caused my system to blue screen crash
data dump.

...mindump analysis with bbugcheck concluded 1A/41790: The memory map
list is corrupted.

The crash-causing process id LUCOMS~1.EXE is some questionable
antivirus thing from Symantec.

So how do I uncorrupt the memory map?

...and how do I get rid of crash-causing process id LUCOMS~1.EXE ?

Does anybody have a phone number or email address for Norton technical
support?::


--
Prosperity
------------------------------------------------------------------------
Prosperity's Profile: [url]http://forums.techarena.in/members/120455.htm[/url]
View this thread: [url]http://forums.techarena.in/vista-help/1224871.htm[/url]

[url]http://forums.techarena.in[/url]

Prosperity wrote:
[color=blue]
>
> ::I have a HP (build 6002) HP-Pavilion m9200t running Windows Vista Home
> Premium (x64), Service Pack 2
>
> I recently installed Norton Ghost 14 which has a securituy component on
> it.
>
> This software is terrible. It caused my system to blue screen crash
> data dump.
>
> ..mindump analysis with bbugcheck concluded 1A/41790: The memory map
> list is corrupted.
>
> The crash-causing process id LUCOMS~1.EXE is some questionable
> antivirus thing from Symantec.
>
> So how do I uncorrupt the memory map?
>
> ..and how do I get rid of crash-causing process id LUCOMS~1.EXE ?
>
> Does anybody have a phone number or email address for Norton technical
> support?::[/color]

LUCOMS~1.EXE is Symantec Live Update.

[url]http://www.symantec.com/techsupp/index.html[/url] - Symantec tech support
[url]http://tinyurl.com/4j8pj[/url] - How to download newest version of LiveUpdate
[url]http://live-symantec.custhelp.com/cgi-[/url]
bin/live_symantec.cfg/php/enduser/live.php - Symantec Live Chat
symantec.customerservice.general - Symantec newsgroup
[url]http://community.norton.com/norton/[/url] - Norton forum

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]