A laptop running Vista is having the following problems:

1. Can't connect to WiFi
2. Can't launch system restore
3. Can't launch WIndows help
4. Can't launch Event Viewer

The last time it was working fine, a Windows update was installed and
the system was shut down probably. The next time it was rebooted, the
problems above occurred.

Any help would be greatly appreciated.

Thank you.

Lei

On Jul 30, 8:58*pm, Lei Wu <maratho...@sina.com> wrote:[color=blue]
> A laptop running Vista is having the following problems:
>
> 1. Can't connect to WiFi
> 2. Can't launch system restore
> 3. Can't launch WIndows help
> 4. Can't launch Event Viewer
>
> The last time it was working fine, a Windows update was installed and
> the system was shut down probably. The next time it was rebooted, the
> problems above occurred.
>
> Any help would be greatly appreciated.
>
> Thank you.
>
> Lei[/color]

Sorry, I meant it was shut down "properly"

"Lei Wu" wrote:
[color=blue]
> On Jul 30, 8:58 pm, Lei Wu <maratho...@sina.com> wrote:[color=green]
> > A laptop running Vista is having the following problems:
> >
> > 1. Can't connect to WiFi
> > 2. Can't launch system restore
> > 3. Can't launch WIndows help
> > 4. Can't launch Event Viewer
> >
> > The last time it was working fine, a Windows update was installed and
> > the system was shut down probably. The next time it was rebooted, the
> > problems above occurred.
> >
> > Any help would be greatly appreciated.
> >
> > Thank you.
> >
> > Lei[/color]
>
> Sorry, I meant it was shut down "properly"
>[/color]
Try system restore in safe mode.

"Lei Wu" <marathoner@sina.com> wrote in message
news:cacfbe3c-b927-4eb5-866b-88f471b25d92@o32g2000yqm.googlegroups.com...[color=blue]
>A laptop running Vista is having the following problems:
>
> 1. Can't connect to WiFi
> 2. Can't launch system restore
> 3. Can't launch WIndows help
> 4. Can't launch Event Viewer
>
> The last time it was working fine, a Windows update was installed and
> the system was shut down probably. The next time it was rebooted, the
> problems above occurred.
>
> Any help would be greatly appreciated.
>
> Thank you.
>
> Lei[/color]


#2 and 3 are generally a result of a virus/Trojan/worm infection.. Have you
run Malwarebytes or similar to check?

--

Mike Hall - MVP Windows Experience
[url]http://msmvps.com/blogs/mikehall/[/url]

On Thu, 30 Jul 2009 17:59:52 -0700 (PDT), Lei Wu <marathoner@sina.com>
wrote:
[color=blue]
>On Jul 30, 8:58*pm, Lei Wu <maratho...@sina.com> wrote:[color=green]
>> A laptop running Vista is having the following problems:
>>
>> 1. Can't connect to WiFi
>> 2. Can't launch system restore
>> 3. Can't launch WIndows help
>> 4. Can't launch Event Viewer
>>
>> The last time it was working fine, a Windows update was installed and
>> the system was shut down probably. The next time it was rebooted, the
>> problems above occurred.
>>
>> Any help would be greatly appreciated.
>>
>> Thank you.
>>
>> Lei[/color]
>
>Sorry, I meant it was shut down "properly"[/color]

Have you tried ; start boot , F8 , safe mode , system restore ?