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Old 07-27-2009, 04:30 PM
inkedXgirl
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Problems with upgrading


A month ago I up grade my computer from windows viast to basic to vista
home premium only then realizing I only had a key for vista basic. I
tried to downgrade but my computer wont work. It just loads up blank
with out a screen. It will load normally then it will have me enter my
password but after that the screen is black and you can see my mouse. I
have no idea what to do please help me. I am tired of using a laptop it
doesn't have enough memory for my school work.

Thanks :)


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Old 07-27-2009, 04:30 PM
  #2 (permalink)  
Old 07-28-2009, 12:10 AM
Gordon
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Re: Problems with upgrading


"inkedXgirl" <inkedXgirl.3w09vb@DoNotSpam.com> wrote in message
news:inkedXgirl.3w09vb@DoNotSpam.com...[color=blue]
>
> A month ago I up grade my computer from windows viast to basic to vista
> home premium only then realizing I only had a key for vista basic. I
> tried to downgrade but my computer wont work. It just loads up blank
> with out a screen. It will load normally then it will have me enter my
> password but after that the screen is black and you can see my mouse. I
> have no idea what to do please help me. I am tired of using a laptop it
> doesn't have enough memory for my school work.
>
> Thanks :)
>[/color]

You will need to restore the machine to it's prior state by whatever method
your vendor gave you. If you have data that you need, then you must make a
copy of that data onto an external devoice (CD/DVD, thumbdrive, external HDD
etc) before you do so.

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  #3 (permalink)  
Old 07-28-2009, 09:00 AM
Gordon's Psychiatrist
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Re: Problems with upgrading

Gordon wrote:[color=blue]
>
> "inkedXgirl" <inkedXgirl.3w09vb@DoNotSpam.com> wrote in message
> news:inkedXgirl.3w09vb@DoNotSpam.com...[color=green]
>>
>> A month ago I up grade my computer from windows viast to basic to vista
>> home premium only then realizing I only had a key for vista basic. I
>> tried to downgrade but my computer wont work. It just loads up blank
>> with out a screen. It will load normally then it will have me enter my
>> password but after that the screen is black and you can see my mouse. I
>> have no idea what to do please help me. I am tired of using a laptop it
>> doesn't have enough memory for my school work.
>>
>> Thanks :)
>>[/color]
>
> You will need to restore the machine to it's prior state by whatever
> method your vendor gave you. If you have data that you need, then you
> must make a copy of that data onto an external devoice (CD/DVD,
> thumbdrive, external HDD etc) before you do so.[/color]

Err <sigh> he needs to back up his data Err. Then he needs to Err
restore his system. Err.
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