Vista Home Premium 64 bit SP1
Norton Ghost v14

I was backing up to an external USB drive, but the drive died. I
bought another one. This old one was named "Tera City" and was
automatically mapped to J:.

The new on is 1.5TB and is automatically mapped to K:.

I am having problems getting backups to run. It seems that the original
"Tera City" is still being referenced somewhere in Ghost. I keep getting
a "Windows - No Disk" pop up whenever I try to change Ghost.

When I open Norton Ghost, it pops a window "Connecting and Retrieving
Information From the backup and recovery service on "mypc name"" And it
just sits there never completing. If I cancel it, everything on the
Ghost window gets greyed out.

In the Options, the original disk is listed along, (but it says "Not
Available") with the new one. If I try to remove the original, I get an
error saying: "The selected drive is in use by one or more backups.
Please delete the backups or select alternate destination"


ONE THING I NOTICED: MY PC HAS MULTIPLE SLOTS FOR VARIOUS TYPES OF
MEMORY STICKS. ONE OF THEM IS NOW MAPPED AS J: (MY ORIGINAL BACKUP DRIVE
WAS J: ).

THIS MEMORY STICK SLOT DOES NOT SHOW UP IN NETWORK CONNECTIONS NOR DISK
MANAGEMENT. HOW DO I CHANGE THE J: TO SOMETHING ELSE? MAYBE THIS IS THE
PROBLEM?
Ideas?

THanks,

Ray

This is a Ghost issue in the way it displays drives and removed drives.
Contact Norton about conditions with their software.

[url]www.symantec.com[/url]


--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"rayj00" <rayj00.3vj2b0@no.email.invalid> wrote in message
news:rayj00.3vj2b0@no.email.invalid...[color=blue]
>
> Vista Home Premium 64 bit SP1
> Norton Ghost v14
>
> I was backing up to an external USB drive, but the drive died. I
> bought another one. This old one was named "Tera City" and was
> automatically mapped to J:.
>
> The new on is 1.5TB and is automatically mapped to K:.
>
> I am having problems getting backups to run. It seems that the original
> "Tera City" is still being referenced somewhere in Ghost. I keep getting
> a "Windows - No Disk" pop up whenever I try to change Ghost.
>
> When I open Norton Ghost, it pops a window "Connecting and Retrieving
> Information From the backup and recovery service on "mypc name"" And it
> just sits there never completing. If I cancel it, everything on the
> Ghost window gets greyed out.
>
> In the Options, the original disk is listed along, (but it says "Not
> Available") with the new one. If I try to remove the original, I get an
> error saying: "The selected drive is in use by one or more backups.
> Please delete the backups or select alternate destination"
>
>
> ONE THING I NOTICED: MY PC HAS MULTIPLE SLOTS FOR VARIOUS TYPES OF
> MEMORY STICKS. ONE OF THEM IS NOW MAPPED AS J: (MY ORIGINAL BACKUP DRIVE
> WAS J: ).
>
> THIS MEMORY STICK SLOT DOES NOT SHOW UP IN NETWORK CONNECTIONS NOR DISK
> MANAGEMENT. HOW DO I CHANGE THE J: TO SOMETHING ELSE? MAYBE THIS IS THE
> PROBLEM?
> Ideas?
>
> THanks,
>
> Ray
>
>[/color]

Cancel request. I uninstalled and re-installed Ghost.

All ok now.