I am Vista Home Premium SP1. When connected to the network, I can not send
problem Reports, the Help has Xs through the images, and I can not connect
to other shared devices. I can go online to bing.com and several other
websites. But I can not download java or flash updates, it says I do not
any an internet connection. I also can not download any new Microsoft
updates. If I install IE8, then the browser can no longer go online. AVG
is the only ant-virus installed, and the firewalls are turned off. The
machine can not be formated and reinstalled
Any ideas would be great.
Thanks

"Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
news:558A449A-E192-4F3A-A58E-C0EB69CDD703@microsoft.com...[color=blue]
> I am Vista Home Premium SP1. When connected to the network, I can not
> send problem Reports, the Help has Xs through the images, and I can not
> connect to other shared devices. I can go online to bing.com and several
> other websites. But I can not download java or flash updates, it says I
> do not any an internet connection. I also can not download any new
> Microsoft updates. If I install IE8, then the browser can no longer go
> online. AVG is the only ant-virus installed, and the firewalls are turned
> off. The machine can not be formated and reinstalled
> Any ideas would be great.
> Thanks[/color]

Try these:

Open Internet Options, Connections tab, click "Lan Settings" button,
deselect all.

Flush DNS

Click Start, Run, type CMD and click the [OK] button. Type each of the
following:

IPConfig /FlushDNS [Press Enter key]
ipconfig /release [Press Enter key]
ipconfig /renew [Press Enter key]
ipconfig /registerdns [Press Enter key]

NETSH

Click Start, Run, type CMD and click the [OK] button. Type the following:

netsh winsock reset

Press Enter key

Restart the system

Done, no luck
Thanks

"Gordon" <gordonbparker******.com> wrote in message
news:945355CD-8086-48EB-AB27-9276EFBEED17@microsoft.com...[color=blue]
>
> "Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
> news:558A449A-E192-4F3A-A58E-C0EB69CDD703@microsoft.com...[color=green]
>> I am Vista Home Premium SP1. When connected to the network, I can not
>> send problem Reports, the Help has Xs through the images, and I can not
>> connect to other shared devices. I can go online to bing.com and
>> several other websites. But I can not download java or flash updates,
>> it says I do not any an internet connection. I also can not download
>> any new Microsoft updates. If I install IE8, then the browser can no
>> longer go online. AVG is the only ant-virus installed, and the firewalls
>> are turned off. The machine can not be formated and reinstalled
>> Any ideas would be great.
>> Thanks[/color]
>
> Try these:
>
> Open Internet Options, Connections tab, click "Lan Settings" button,
> deselect all.
>
> Flush DNS
>
> Click Start, Run, type CMD and click the [OK] button. Type each of the
> following:
>
> IPConfig /FlushDNS [Press Enter key]
> ipconfig /release [Press Enter key]
> ipconfig /renew [Press Enter key]
> ipconfig /registerdns [Press Enter key]
>
> NETSH
>
> Click Start, Run, type CMD and click the [OK] button. Type the following:
>
> netsh winsock reset
>
> Press Enter key
>
> Restart the system
>
>[/color]

"Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
news:D277A8D0-504F-469D-8D0E-902852F7FF68@microsoft.com...[color=blue]
> Done, no luck
> Thanks[/color]

Try what I (accidentally) found was the solution to a similar problem -
unplug the router from the telephone line, wait 30 minutes and plug it back
in again....

Have connected to a DSL and FIOS connection, both with the same problem

"Gordon" <gordonbparker******.com> wrote in message
news:C42F177E-0719-4B3C-85DA-A15F0A43AF30@microsoft.com...[color=blue]
>
> "Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
> news:D277A8D0-504F-469D-8D0E-902852F7FF68@microsoft.com...[color=green]
>> Done, no luck
>> Thanks[/color]
>
> Try what I (accidentally) found was the solution to a similar problem -
> unplug the router from the telephone line, wait 30 minutes and plug it
> back in again....
>
>[/color]

"Gordon" <gordonbparker******.com> wrote in message
news:C42F177E-0719-4B3C-85DA-A15F0A43AF30@microsoft.com...[color=blue]
>
>
> "Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
> news:D277A8D0-504F-469D-8D0E-902852F7FF68@microsoft.com...[color=green]
>> Done, no luck
>> Thanks[/color]
>
> Try what I (accidentally) found was the solution to a similar problem -
> unplug the router from the telephone line, wait 30 minutes and plug it
> back in again....
>
>[/color]

Why do you need to wait 30 minutes? That doesn't sound right. When we were
kids we had to wait an hour before going swimming after lunch and that was a
bunch of hogwash

This could be malware related - some infection items specifically block
Windows and Java updates among other effects. I recommend running
Malwarebytes and Superantispyware.

[url]http://malwarebytes.org/[/url]
[url]http://www.superantispyware.com/[/url]
--

"Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
news:558A449A-E192-4F3A-A58E-C0EB69CDD703@microsoft.com...[color=blue]
>I am Vista Home Premium SP1. When connected to the network, I can not
>send problem Reports, the Help has Xs through the images, and I can not
>connect to other shared devices. I can go online to bing.com and several
>other websites. But I can not download java or flash updates, it says I
>do not any an internet connection. I also can not download any new
>Microsoft updates. If I install IE8, then the browser can no longer go
>online. AVG is the only ant-virus installed, and the firewalls are turned
>off. The machine can not be formated and reinstalled
> Any ideas would be great.
> Thanks[/color]

In article <97B719D1-912B-4D2C-B161-0B37AC73873F@microsoft.com>,
Joe M <UNKNOWN@discussions.microsoft.com> wrote:[color=blue]
>Have connected to a DSL and FIOS connection, both with the same problem
>[/color]

Ummm is IE set up to use a proxy? Which doesn't exist?

no proxy

"the wharf rat" <wrat@panix.com> wrote in message
news:h36o9s$njp$3@reader1.panix.com...[color=blue]
> In article <97B719D1-912B-4D2C-B161-0B37AC73873F@microsoft.com>,
> Joe M <UNKNOWN@discussions.microsoft.com> wrote:[color=green]
>>Have connected to a DSL and FIOS connection, both with the same problem
>>[/color]
>
> Ummm is IE set up to use a proxy? Which doesn't exist?
>[/color]