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Old 07-06-2009, 04:50 PM
ggo
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Remote Assistance + video (or animated gifs) on the remote screen

Hello,

I have used Remote Assistance in Vista, and successfully got a
connection to some computers...

However, on slow network connections, I have noticed that when the
remote screen displays a short video, or animated stuff, it seems that
I temporarily lose control.

Actually I do not lose control, I have checked it, but it takes a lot
of time before the differents pictures of the animated stuff are
transfered to the "expert" PC.
(Only going to yahoo causes this behavior very often, because of the
ads)

Is there a way in Remote Assistance to specify that I allow some (or
more) screen parts to be discarded ?
So I will lose some of the animated stuff, but I will get much better
response times...
(I have already switched to the 256 colors mode, but it does not help
very much)

Thanks in advance for any pointer.

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Old 07-06-2009, 04:50 PM
  #2 (permalink)  
Old 08-12-2009, 12:30 PM
ggo
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RE: Remote Assistance + video (or animated gifs) on the remote screen

It seems that the 256 colors mode is no more available in Windows 7.
But the question remains open:
Is there a way in Remote Assistance to specify that I allow some (or
more) screen parts to be discarded ?

I'm afraid there's no solution... the only thing I could find up to now is
here:
[url]http://support.microsoft.com/default.aspx/kb/294745[/url]
(The Performance of the Remote Desktop Connection or the Terminal Services
Client Is Affected by Animation). it says:

This article discusses how the use of animation on a computer can affect the
performance of either the Remote Desktop Connection or the former Terminal
Services Client.
MORE INFORMATION
When you run animation and use either the Remote Desktop Connection or the
Term...
When you run animation and use either the Remote Desktop Connection or the
Terminal Services Client to connect to any computer that runs Terminal
Services, the performance on the session can be severely decreased because it
requires greatly increased bandwidth to relay such animation sequences.

Items that can cause this behavior include, but are not limited to:

* Animated mouse cursors
* Screensavers
* Animated icons in the notification area
* Animated images in programs and on the Web
* Video files
* Animated wallpaper on the active desktop

After the Terminal Services session has started, the server sends only
display changes to the client computer. The animation process requires
constant updates to be sent to the client which can cause performance
degradation. This degradation is more severe on slower connections.

NOTE: If you use images as wallpaper, you may also affect Terminal Server
client performance. As items are moved on the desktop, parts of the wallpaper
image must be sent again.

You can use the Group Policy objects for Terminal Services to disable the
screensavers.

With the Experience Tab in the Remote Desktop Connection Client, you can
enable or disable certain shell enhancements that contribute to overall
session performance.

You can disable Shell enhancements such as Desktop Background, Menu and
Window Animation, Bitmap caching, Show contents of window while dragging, and
Themes to provide higher client performance, or you can enable them when you
have sufficient bandwidth.
APPLIES TO

* Microsoft Windows XP Home Edition
* Microsoft Windows XP Professional


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  #3 (permalink)  
Old 08-12-2009, 07:00 PM
Rick Rogers
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Re: Remote Assistance + video (or animated gifs) on the remote screen

Hi,
[color=blue]
> Is there a way in Remote Assistance to specify that I allow some (or
> more) screen parts to be discarded ?[/color]

No. Prior to allowing the connection close that which you do not wish to be
seen. Be aware that RA allows the remote user full access as defined by
your user account's privilege level. This means that even if you have closed
an application or folder they can still access it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
Vote for my shoe: [url]http://rick-mvp.blogspot.com[/url]

"ggo" <ggo@discussions.microsoft.com> wrote in message
news:F8435139-4BF4-4984-9091-AF67864B65A5@microsoft.com...[color=blue]
> It seems that the 256 colors mode is no more available in Windows 7.
> But the question remains open:
> Is there a way in Remote Assistance to specify that I allow some (or
> more) screen parts to be discarded ?
>
> I'm afraid there's no solution... the only thing I could find up to now is
> here:
> [url]http://support.microsoft.com/default.aspx/kb/294745[/url]
> (The Performance of the Remote Desktop Connection or the Terminal Services
> Client Is Affected by Animation). it says:
>
> This article discusses how the use of animation on a computer can affect
> the
> performance of either the Remote Desktop Connection or the former Terminal
> Services Client.
> MORE INFORMATION
> When you run animation and use either the Remote Desktop Connection or the
> Term...
> When you run animation and use either the Remote Desktop Connection or the
> Terminal Services Client to connect to any computer that runs Terminal
> Services, the performance on the session can be severely decreased because
> it
> requires greatly increased bandwidth to relay such animation sequences.
>
> Items that can cause this behavior include, but are not limited to:
>
> * Animated mouse cursors
> * Screensavers
> * Animated icons in the notification area
> * Animated images in programs and on the Web
> * Video files
> * Animated wallpaper on the active desktop
>
> After the Terminal Services session has started, the server sends only
> display changes to the client computer. The animation process requires
> constant updates to be sent to the client which can cause performance
> degradation. This degradation is more severe on slower connections.
>
> NOTE: If you use images as wallpaper, you may also affect Terminal Server
> client performance. As items are moved on the desktop, parts of the
> wallpaper
> image must be sent again.
>
> You can use the Group Policy objects for Terminal Services to disable the
> screensavers.
>
> With the Experience Tab in the Remote Desktop Connection Client, you can
> enable or disable certain shell enhancements that contribute to overall
> session performance.
>
> You can disable Shell enhancements such as Desktop Background, Menu and
> Window Animation, Bitmap caching, Show contents of window while dragging,
> and
> Themes to provide higher client performance, or you can enable them when
> you
> have sufficient bandwidth.
> APPLIES TO
>
> * Microsoft Windows XP Home Edition
> * Microsoft Windows XP Professional
>
>[/color]

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