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Old 07-02-2009, 04:20 AM
Malke
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Re: vista keeps restarting randomly

crop_circlemaker wrote:
[color=blue]
>
> Hi, please help, am getting the blue sreen problem, Vista restarts
> randomly every hour or something, I have run virus checks with no
> results.
> The message on blue screen says:
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
> stop 0x000000D1 (0x85C00000, 0x00000002, 0x00000000, 0x85F2B108)
> e100b325.sys Address 85F2B108 base at 85F1F000 Date Stamp 45ddde2f[/color]

(snip unneeded/unwanted HJT log)

We don't analyze HijackThis logs here in the MS newsgroups. In any event,
your issue is not caused by malware.
[color=blue]
> Problem report and Solutions says
> Ethernet networking problem
> You received this message because hardware or software in your computer
> caused Windows to shut down unexpectedly and restart. This is a serious
> problem, commonly referred to as a -stop error- or -blue screen-.
> Although the specific cause of this problem is not known, it appears to
> be related to Ethernet networking[/color]

The Stop Error and Problem Report indicates that your ethernet adapter is
the culprit. Either the drivers are bad or the hardware is bad. First
update the drivers (see below for details). Then go to Control Panel>Device
Manager and find the Intel ethernet adapter entry. Double-click it to get
its Properties. You will see a tab called "Power Management". Click on the
tab and clear the box that says "allow Windows to turn off this device when
not in use".

Now see if the issue is resolved. If it isn't, your hardware is bad and
should be replaced. Since this is probably an onboard adapter, if you have
a desktop machine you'll need to disable it in the BIOS and install a PCI
ethernet adapter (very inexpensive). If this is a laptop you won't be able
to fix this by yourself and will need to call the laptop mftr.'s tech
support. Of course you may want to do this in either case if the machine is
under warranty.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

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Old 07-02-2009, 04:20 AM
  #2 (permalink)  
Old 07-02-2009, 04:40 AM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: vista keeps restarting randomly

Addendum - Sorry, I forgot to give you the information about getting
drivers:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

[url]http://www.belarc.com/free_download.html[/url] - Belarc Advisor
[url]http://www.gtopala.com/[/url] - System Information for Windows

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

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