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| Any help to diagnose Vista freezes (2 instances)? OS Name Microsoft® Windows VistaT Ultimate Version 6.0.6002 Service Pack 2 Build 6002 OS Manufacturer Microsoft Corporation System Model Maximus Extreme (ASUS) System Type x64-based PC Processor Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, 2997 Mhz, 4 Core(s) BIOS Version/Date American Megatrends Inc. 0904, 12/18/2007 SMBIOS Version 2.4 Boot Device \Device\HarddiskVolume1 Hardware Abstraction Layer Version = "6.0.6002.18005" Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 4.00 GB Available Physical Memory 2.76 GB Total Virtual Memory 8.20 GB Available Virtual Memory 6.93 GB Page File Space 4.29 GB XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Hi - I've been living with random Vista freezes for about 6 months - they are frequent but no more or less so over the months - and they began after I clean installed a Vista Ultimate on a new PC (specs above). The freezes can occur at booting, at the Welcome screen, opening Windows Mail, opening either MS or Firefox browser, during a running video - just about any time doing anything. Oh, and sometimes I get a random reboot for no apparent reason but that happens much less often. Device Manager is no help - usually reporting that the event was "unexpected." How profound! Other symptoms, when rebooting after a freeze, indicate - often as not - that my bios settings have been reset - & a booting screen asks me to choose (1) to reset the bios to default values automatically or (2) to enter and manually reset them. Normally, in the bios, I manually choose to disable the floppy drive & set booting sequence to A. CD B. Hard drive C. third option requires "disabled' for the latter sequence. So, often as not, after a freeze, I find that my floppy drive and boot sequence settings were reset to the defaults - changing my preferred settings. I use Device Manager to 'disable' two card reader icons and a floppy controller - so the icons show an downward arrow to reflect the settings. Why? Because my new PC came with an internal, defective USB floppy/card reader installed, and, yes, I did try to remove the unit but the desktop tower is very poorly designed & I am not able to access and remove the defective floppy's connection to the motherboard. Yes - I accept the proposition that hardware-wise - my expensive lemon of a PC is questionable. However - I've seen from user postings these past months that my negative Vista experience is also far from unique or uncommon. The two last instances of my Vista freezes that happened seem similar: 1. I clicked on a Windows Mail email link to a news story & my browser opened the right window promptly - the Vista loading bar at the bottom was reading/indicating that data was in the process of transferring the story - & the "Done" word had not yet been posted there - and when I moved my mouse to the scroll bar to begin reading the story - the freeze occurred just at that point. 2. The same type of freeze occurs when a video is in the process of loading and I activate my mouse cursor before the downloading process is "Done" I am, of course, cautiously making plans for a new PC/ OS combination - strongly suspecting that the troubles I've described are caused by a complex of PC/OS compatibility issues that are not likely to be diagnosed - much less solved - by throwing more money into present system. What keeps me posting for help is an abiding curiosity and a search for truth - & I'd appreciate a fresh set of ideas. Anyone? Thanks. Blithe |
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| Re: Any help to diagnose Vista freezes (2 instances)? I do not think this is a software problem. The most frequent software cause of your problem is a corrupted video driver, which is easy to download and reinstall. If you listed your video card I missed it. If you are using multiple video cards, ATI or Nvidia, a problematic configuration may be causing your issues. Take the second one out and see what happens. I suspect problems with your power supply more than anything else. The specs of your machine otherwise are very good and unless you are an ultimate 3d gamer you will not see any usable speed increase with i7 hardware. You can download software to test the hard drive and your RAM. In my experience dying hard drives and defective RAM are rapidly detected by software tests. As the problem could be your hard drive I would back it up now while you still can. If you are unable to troubleshoot hardware issues, which appears to be the case, use a repair service. |
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| Re: Any help to diagnose Vista freezes (2 instances)? On Wed, 1 Jul 2009 18:17:10 -0500, "Blithe" <invalid@cox.net> wrote: [color=blue] >Yes - I accept the proposition that hardware-wise - my expensive lemon of a >PC is questionable. However - I've seen from user postings these past >months that my negative Vista experience is also far from unique or >uncommon.[/color] Actually, the fact that your BIOS settings change, and the wide variety of conditions, leads me to suspect your hardware highly. I'm no Vista fan-boy and I'd be happy to blame it, but those are really hardware indications. I'd suspect your motherboard. A check of your PS is also in order. |
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| Re: Any help to diagnose Vista freezes (2 instances)? Hi, Random freezing is nearly always attributable to faulty hardware. Have you checked the ram? Swapped in another power supply? Checked that there are no bulging capacitors on the motherboard? Reseated all components? Checked for loose cabling? -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP [url]http://mvp.support.microsoft.com/[/url] Windows help - [url]www.rickrogers.org[/url] Vote for my shoe: [url]http://rick-mvp.blogspot.com[/url] "Blithe" <invalid@cox.net> wrote in message news:%23vtuQIq%23JHA.5064@TK2MSFTNGP03.phx.gbl...[color=blue] > OS Name Microsoft® Windows VistaT Ultimate > Version 6.0.6002 Service Pack 2 Build 6002 > OS Manufacturer Microsoft Corporation > System Model Maximus Extreme (ASUS) > System Type x64-based PC > Processor Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, 2997 Mhz, 4 > Core(s) > BIOS Version/Date American Megatrends Inc. 0904, 12/18/2007 > SMBIOS Version 2.4 > Boot Device \Device\HarddiskVolume1 > Hardware Abstraction Layer Version = "6.0.6002.18005" > Installed Physical Memory (RAM) 4.00 GB > Total Physical Memory 4.00 GB > Available Physical Memory 2.76 GB > Total Virtual Memory 8.20 GB > Available Virtual Memory 6.93 GB > Page File Space 4.29 GB > XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX > Hi - I've been living with random Vista freezes for about 6 months - they > are frequent but no more or less so over the months - and they began after > I clean installed a Vista Ultimate on a new PC (specs above). The freezes > can occur at booting, at the Welcome screen, opening Windows Mail, opening > either MS or Firefox browser, during a running video - just about any time > doing anything. Oh, and sometimes I get a random reboot for no apparent > reason but that happens much less often. Device Manager is no help - > usually reporting that the event was "unexpected." How profound! > > Other symptoms, when rebooting after a freeze, indicate - often as not - > that my bios settings have been reset - & a booting screen asks me to > choose (1) to reset the bios to default values automatically or (2) to > enter and manually reset them. Normally, in the bios, I manually choose > to disable the floppy drive & set booting sequence to A. CD B. Hard drive > C. third option requires "disabled' for the latter sequence. So, often as > not, after a freeze, I find that my floppy drive and boot sequence > settings were reset to the defaults - changing my preferred settings. > > I use Device Manager to 'disable' two card reader icons and a floppy > controller - so the icons show an downward arrow to reflect the settings. > Why? Because my new PC came with an internal, defective USB floppy/card > reader installed, and, yes, I did try to remove the unit but the desktop > tower is very poorly designed & I am not able to access and remove the > defective floppy's connection to the motherboard. > > Yes - I accept the proposition that hardware-wise - my expensive lemon of > a PC is questionable. However - I've seen from user postings these past > months that my negative Vista experience is also far from unique or > uncommon. > > The two last instances of my Vista freezes that happened seem similar: > > 1. I clicked on a Windows Mail email link to a news story & my browser > opened the right window promptly - the Vista loading bar at the bottom was > reading/indicating that data was in the process of transferring the > story - & the "Done" word had not yet been posted there - and when I moved > my mouse to the scroll bar to begin reading the story - the freeze > occurred just at that point. > > 2. The same type of freeze occurs when a video is in the process of > loading and I activate my mouse cursor before the downloading process is > "Done" > > I am, of course, cautiously making plans for a new PC/ OS combination - > strongly suspecting that the troubles I've described are caused by a > complex of PC/OS compatibility issues that are not likely to be > diagnosed - much less solved - by throwing more money into present system. > > What keeps me posting for help is an abiding curiosity and a search for > truth - & I'd appreciate a fresh set of ideas. Anyone? Thanks. > > Blithe > >[/color] |
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| Re: Any help to diagnose Vista freezes (2 instances)? Thanks for your suggestion - video specs follow: I did check for all device driver updates - found zilch. I also did not find any relevant ASUS mobo flash updates. Surprisingly I do get a few comments on a possible power supply issue - mine is 700 watts - on harddrives - I have two WesternDigital 500 meg drives - I ran memory tests from the Vista CD repair options - nothing. I probably need a hands on repair service but at this point I'd rather use the money to go with another system. I'm attracted to the iMac - I've never used anything but a PC since 1990/windows 3.0 & from a reliability standpoint my research indicates much can be said for the Mac. Blithe [ NVIDIA GeForce 8600 GTS ] Video Adapter Properties: Device Description NVIDIA GeForce 8600 GTS Adapter String GeForce 8600 GTS BIOS String Version 60.84.32.0.10 Chip Type GeForce 8600 GTS DAC Type Integrated RAMDAC Installed Drivers nvd3dumx,nvd3dum, nvwgf2umx,nvwgf2um "trouble" <fac_187********.com> wrote in message news:OWJHiaq%23JHA.1252@TK2MSFTNGP04.phx.gbl...[color=blue] >I do not think this is a software problem. > The most frequent software cause of your problem is a corrupted video > driver, which is easy to download and reinstall. > If you listed your video card I missed it. If you are using multiple video > cards, ATI or Nvidia, a problematic configuration may be causing your > issues. Take the second one out and see what happens. > I suspect problems with your power supply more than anything else. The > specs of your machine otherwise are very good and unless you are an > ultimate 3d gamer you will not see any usable speed increase with i7 > hardware. > You can download software to test the hard drive and your RAM. In my > experience dying hard drives and defective RAM are rapidly detected by > software tests. > As the problem could be your hard drive I would back it up now while you > still can. > If you are unable to troubleshoot hardware issues, which appears to be the > case, use a repair service.[/color] |
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| Re: Any help to diagnose Vista freezes (2 instances)? Thanks for your comments - yes I agree - hardware is strongly suspect - but I'm not capable of objectivity since (1) this experience has been so disappointing - the absolute worst and (2) after years of building and buying several PCs just as a hobby, setting up P2P wired networks, and discovering how often overpriced Microsoft OS's were released before being ready for reliable service - I am frankly biased and more ready to blame Vista. The one Microsoft OS that served me well for several years was W2K - I tried XP very briefly before happily going back to W2K. I cannot see how Vista is an 'improvement.' This disappointment has changed my PC buying philosophy & blunted my earlier enthusiasm. I will concentrate on what's reliable - judging from users, reviews, newsgroups etc & avoid pricey cutting edge hardware. Without evidence to the contrary - I am more comfortable thinking I have been dealing with an OS/PC compatibility issue. To get the correct answer would be great but the effort and cost would greatly diminish the satisfaction. Blithe "+Bob+" <nomailplease@example.com> wrote in message news:eetn45hqgj4ttpb167gugad2rl85ek952q@4ax.com...[color=blue] > On Wed, 1 Jul 2009 18:17:10 -0500, "Blithe" <invalid@cox.net> wrote: >[color=green] >>Yes - I accept the proposition that hardware-wise - my expensive lemon of >>a >>PC is questionable. However - I've seen from user postings these past >>months that my negative Vista experience is also far from unique or >>uncommon.[/color] > > Actually, the fact that your BIOS settings change, and the wide > variety of conditions, leads me to suspect your hardware highly. I'm > no Vista fan-boy and I'd be happy to blame it, but those are really > hardware indications. I'd suspect your motherboard. A check of your PS > is also in order.[/color] |
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