Dear Friends,

I have bought a new laptop which has VistaBusiness and is in my office
domain. I am trying to access my outlok from home by connecting Cisco
VPN but outlook shows disconnected. The same i do on my sony Vaio old
notebook and it works fine.

Is there something i need to do. Please suggest.

Waiting eagerly to fix this problem.

Regards,

Prado


--
prado
Posted via [url]http://www.vistaheads.com[/url]

prado wrote:[color=blue]
> I have bought a new laptop which has VistaBusiness and is in my office
> domain. I am trying to access my outlok from home by connecting Cisco
> VPN but outlook shows disconnected. The same i do on my sony Vaio old
> notebook and it works fine.[/color]

Hi Prado

Your best option is probably to contact the IT support folks at your
company. Ask them to help configure the Cisco VPN Client on your new laptop.

I would like to help you, myself. But the problem you are seeing could
be caused by many different things. It is very difficult to troubleshoot
this kind of configuration issue via a newsgroup. A solution could
depend on the security settings on the Cisco VPN Router; the IP
addressing your corporate network uses; the Exchange Server; firewall,
or many other things.

As you have a working laptop (the Sony Vaio) and the not-working laptop
(the new Vista one): you can also compare the configurations
side-by-side, and see what is different between them.

To make a VPN connection, you will need a current Version of the Cisco
VPN Client installed on your Vista laptop. The windows Firewall in Vista
will also need to allow VPN connections to pass through. Normally the
Cisco VPN software will make this adjustment for you, when you install
it (but it is good to check).

Good luck,

Andrew
--
amclar at optusnet dot com dot au

Dear Andrew,

The VPN is getting connected and the settings are same in the Vaio and
the New laptop. Is there something that i need to check. The new laptop
works fine when iam in the office. But when iam out i cant access
outlook.

Regards,

Prado

Andrew McLaren;1301367 Wrote:[color=blue]
> prado wrote:[color=green]
> > I have bought a new laptop which has VistaBusiness and is in my[/color]
> office[color=green]
> > domain. I am trying to access my outlok from home by connecting Cisco
> > VPN but outlook shows disconnected. The same i do on my sony Vaio old
> > notebook and it works fine.[/color]
>
> Hi Prado
>
> Your best option is probably to contact the IT support folks at your
> company. Ask them to help configure the Cisco VPN Client on your new
> laptop.
>
> I would like to help you, myself. But the problem you are seeing could
> be caused by many different things. It is very difficult to
> troubleshoot
> this kind of configuration issue via a newsgroup. A solution could
> depend on the security settings on the Cisco VPN Router; the IP
> addressing your corporate network uses; the Exchange Server; firewall,
> or many other things.
>
> As you have a working laptop (the Sony Vaio) and the not-working laptop
> (the new Vista one): you can also compare the configurations
> side-by-side, and see what is different between them.
>
> To make a VPN connection, you will need a current Version of the Cisco
> VPN Client installed on your Vista laptop. The windows Firewall in
> Vista
> will also need to allow VPN connections to pass through. Normally the
> Cisco VPN software will make this adjustment for you, when you install
> it (but it is good to check).
>
> Good luck,
>
> Andrew
> --
> amclar at optusnet dot com dot au[/color]


--
prado
Posted via [url]http://www.vistaheads.com[/url]

"prado" <prado.3uoiw4@no-mx.forums.vistaheads.com> wrote in message
news:prado.3uoiw4@no-mx.forums.vistaheads.com...[color=blue]
>
> Dear Andrew,
>
> The VPN is getting connected and the settings are same in the Vaio and
> the New laptop. Is there something that i need to check. The new laptop
> works fine when iam in the office. But when iam out i cant access
> outlook.
>
> Regards,
>
> Prado[/color]

The laptop works fine in the office because you are on the network and not
using VPN. As mentioned by Andrew, there are several problems that might be
occurring. Typically, your IT department preconfigures the VPN with the
proper settings and security certificates. Most likely one of these settings
are wrong and there is absolutely nothing you can do to make it right unless
you have the proper network settings and security certificate.

Gregg[color=blue]
>
> Andrew McLaren;1301367 Wrote:[color=green]
>> prado wrote:[color=darkred]
>> > I have bought a new laptop which has VistaBusiness and is in my[/color]
>> office[color=darkred]
>> > domain. I am trying to access my outlok from home by connecting Cisco
>> > VPN but outlook shows disconnected. The same i do on my sony Vaio old
>> > notebook and it works fine.[/color]
>>
>> Hi Prado
>>
>> Your best option is probably to contact the IT support folks at your
>> company. Ask them to help configure the Cisco VPN Client on your new
>> laptop.
>>
>> I would like to help you, myself. But the problem you are seeing could
>> be caused by many different things. It is very difficult to
>> troubleshoot
>> this kind of configuration issue via a newsgroup. A solution could
>> depend on the security settings on the Cisco VPN Router; the IP
>> addressing your corporate network uses; the Exchange Server; firewall,
>> or many other things.
>>
>> As you have a working laptop (the Sony Vaio) and the not-working laptop
>> (the new Vista one): you can also compare the configurations
>> side-by-side, and see what is different between them.
>>
>> To make a VPN connection, you will need a current Version of the Cisco
>> VPN Client installed on your Vista laptop. The windows Firewall in
>> Vista
>> will also need to allow VPN connections to pass through. Normally the
>> Cisco VPN software will make this adjustment for you, when you install
>> it (but it is good to check).
>>
>> Good luck,
>>
>> Andrew
>> --
>> amclar at optusnet dot com dot au[/color]
>
>
> --
> prado
> Posted via [url]http://www.vistaheads.com[/url]
>[/color]

hi prado,

i had this issue with my work machine too but did not realie what it
could be till a month later.It turned out to be my home ip address pool
being the same class as the one at mywork. eg:192.168.1.19 at home and
192.168.1.37 at work. So when the vpn connects thorugh to work, outlook
gets confused at which network to look at.

so i changed my home's lan pool address to a 10.0.0.0 pool and
bang,outlook connected. my old work laptop went fine, and that is still
a mystery to me.

i hope this helps!

regards,

ibo


--
ibbo14
Posted via [url]http://www.vistaheads.com[/url]