"EmeraldViper" wrote:
[color=blue]
>
> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
> version $129 almost 2 weeks ago, I have been arguing with the so called
> help department since:
> 1) June 18, 2009 on the web site they offered regular shipping(7-14
> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
> offer this anymore since almost six months(Website was out dated for 6
> months?)
> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
> for me and refunded my extra $6 for expediant shipping.
> 3) June 24, 2009 - Two days later, my order has not been updated, they
> have no clue as to why, can take 72 hrs to process it FINE!
> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
> order, no update, gentlemen tells me he will look into it, aparently,
> way over due (No Sh*t Sherlock)
> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
> days) since re order....Gues what! no update, Warhouse has not called
> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
> tells me "They have NO way to call Warehouse, Only can communicate via
> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
> thier warehouse? BULLSH*T!!!
> So here I sit, Microsoft has had my money for 13 days(original
> purchase) and another $10 for order of 64 bit Version for 10 days, and
> I have NO 64 bit, no product except the 32 bit I DID not WANT!
> What the H Am I suppose to do, If I want a refund for the 32 bit, I
> have to pay for the postage to send it back, and then wait anther 5-10
> days after they recieve it to get what? a check from them, which will
> probably take another 3 days to clear?
> Is it me or is something wrong here?
> They did not let me wait 14 days to pay them for product?
>
> Signed,
> VERY UPSET CUSTOMER!!!
>
>
> --
> EmeraldViper
>[/color]

Not terribly surprising. A year ago when SP1 came out I bought the uptail
regrade Home Premium version, then ordered the 64 bit disk for $10. It
arrived some 10-14 days later. I installed on a home built media center, then
a couple of days later a second disk arrived that I didn't order. Now I have
two 64 bit disks but only paid for one. I guess they discovered the mistake
and didn't send yours in order to make up for the extra one they sent me!

Mark Adams wrote:[color=blue]
>
> "EmeraldViper" wrote:
>[color=green]
>> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
>> version $129 almost 2 weeks ago, I have been arguing with the so called
>> help department since:
>> 1) June 18, 2009 on the web site they offered regular shipping(7-14
>> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
>> offer this anymore since almost six months(Website was out dated for 6
>> months?)
>> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
>> for me and refunded my extra $6 for expediant shipping.
>> 3) June 24, 2009 - Two days later, my order has not been updated, they
>> have no clue as to why, can take 72 hrs to process it FINE!
>> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
>> order, no update, gentlemen tells me he will look into it, aparently,
>> way over due (No Sh*t Sherlock)
>> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
>> days) since re order....Gues what! no update, Warhouse has not called
>> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
>> tells me "They have NO way to call Warehouse, Only can communicate via
>> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
>> thier warehouse? BULLSH*T!!!
>> So here I sit, Microsoft has had my money for 13 days(original
>> purchase) and another $10 for order of 64 bit Version for 10 days, and
>> I have NO 64 bit, no product except the 32 bit I DID not WANT!
>> What the H Am I suppose to do, If I want a refund for the 32 bit, I
>> have to pay for the postage to send it back, and then wait anther 5-10
>> days after they recieve it to get what? a check from them, which will
>> probably take another 3 days to clear?
>> Is it me or is something wrong here?
>> They did not let me wait 14 days to pay them for product?
>>
>> Signed,
>> VERY UPSET CUSTOMER!!!
>>
>>
>> --
>> EmeraldViper
>>[/color]
>
> Not terribly surprising. A year ago when SP1 came out I bought the uptail
> regrade Home Premium version, then ordered the 64 bit disk for $10. It
> arrived some 10-14 days later. I installed on a home built media center, then
> a couple of days later a second disk arrived that I didn't order. Now I have
> two 64 bit disks but only paid for one. I guess they discovered the mistake
> and didn't send yours in order to make up for the extra one they sent me![/color]


No, it's because they were so relieved I didn't take up my MSDN
subscription this year they sent it to you instead. Would you let me
loose with VS2008 knowing all the damage I could accidentally do with it :)

When I ordered my 64 bit I did not pay for expedited shipping and I got mine
in 3 working days and I live in Nevada

"Charlie Tame" <charlie@tames.net> wrote in message
news:OTOEPKd#JHA.1608@TK2MSFTNGP02.phx.gbl...[color=blue]
> Mark Adams wrote:[color=green]
>>
>> "EmeraldViper" wrote:
>>[color=darkred]
>>> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
>>> version $129 almost 2 weeks ago, I have been arguing with the so called
>>> help department since:
>>> 1) June 18, 2009 on the web site they offered regular shipping(7-14
>>> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
>>> offer this anymore since almost six months(Website was out dated for 6
>>> months?)
>>> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
>>> for me and refunded my extra $6 for expediant shipping.
>>> 3) June 24, 2009 - Two days later, my order has not been updated, they
>>> have no clue as to why, can take 72 hrs to process it FINE!
>>> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
>>> order, no update, gentlemen tells me he will look into it, aparently,
>>> way over due (No Sh*t Sherlock)
>>> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
>>> days) since re order....Gues what! no update, Warhouse has not called
>>> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
>>> tells me "They have NO way to call Warehouse, Only can communicate via
>>> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
>>> thier warehouse? BULLSH*T!!!
>>> So here I sit, Microsoft has had my money for 13 days(original
>>> purchase) and another $10 for order of 64 bit Version for 10 days, and
>>> I have NO 64 bit, no product except the 32 bit I DID not WANT!
>>> What the H Am I suppose to do, If I want a refund for the 32 bit, I
>>> have to pay for the postage to send it back, and then wait anther 5-10
>>> days after they recieve it to get what? a check from them, which will
>>> probably take another 3 days to clear?
>>> Is it me or is something wrong here?
>>> They did not let me wait 14 days to pay them for product?
>>>
>>> Signed, VERY UPSET CUSTOMER!!!
>>>
>>>
>>> --
>>> EmeraldViper
>>>[/color]
>>
>> Not terribly surprising. A year ago when SP1 came out I bought the uptail
>> regrade Home Premium version, then ordered the 64 bit disk for $10. It
>> arrived some 10-14 days later. I installed on a home built media center,
>> then a couple of days later a second disk arrived that I didn't order.
>> Now I have two 64 bit disks but only paid for one. I guess they
>> discovered the mistake and didn't send yours in order to make up for the
>> extra one they sent me![/color]
>
>
> No, it's because they were so relieved I didn't take up my MSDN
> subscription this year they sent it to you instead. Would you let me loose
> with VS2008 knowing all the damage I could accidentally do with it :)[/color]