"EmeraldViper" <guest@unknown-email.com> wrote in message
news:8b99c3419fcac23488fb7ddde5ce303f@nntp-gateway.com...[color=blue]
>
> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
> version $129 almost 2 weeks ago, I have been arguing with the so called
> help department since:
> 1) June 18, 2009 on the web site they offered regular shipping(7-14
> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
> offer this anymore since almost six months(Website was out dated for 6
> months?)
> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
> for me and refunded my extra $6 for expediant shipping.
> 3) June 24, 2009 - Two days later, my order has not been updated, they
> have no clue as to why, can take 72 hrs to process it FINE!
> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
> order, no update, gentlemen tells me he will look into it, aparently,
> way over due (No Sh*t Sherlock)
> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
> days) since re order....Gues what! no update, Warhouse has not called
> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
> tells me "They have NO way to call Warehouse, Only can communicate via
> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
> thier warehouse? BULLSH*T!!!
> So here I sit, Microsoft has had my money for 13 days(original
> purchase) and another $10 for order of 64 bit Version for 10 days, and
> I have NO 64 bit, no product except the 32 bit I DID not WANT!
> What the H Am I suppose to do, If I want a refund for the 32 bit, I
> have to pay for the postage to send it back, and then wait anther 5-10
> days after they recieve it to get what? a check from them, which will
> probably take another 3 days to clear?
> Is it me or is something wrong here?
> They did not let me wait 14 days to pay them for product?
>
> Signed,
> VERY UPSET CUSTOMER!!!
>
>
> --
> EmeraldViper[/color]

One of the benefits of buying your product in a physical shop. Call me old
fashioned.

Camper