I posted the message below 2 weeks ago but got no nnswer - I have
tried everything that was suggested on other threads here but nothing
works … I will give €20 to anybody that can solve it - I will pay it
into a paypal account or credit card or cash .. I just want it fixed.
Thanks.



Hello

I am trying to install AVG - and I get this message:

AVG setup self-extractor based on 7-zip has stopped working.

I cannot seem to be able to run any .exe files ... tried to install
Spybot same thing ...

downloaded 7-zip - same thing 'has stopped working'.

I am not particularly technical so would appreciate any help. Thanks.


Here are the details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: avg_free_stf_en_85_339a1525.exe
Application Version: 8.5.0.339
Application Timestamp: 492d20d7
Fault Module Name: avg_free_stf_en_85_339a1525.exe
Fault Module Version: 8.5.0.339
Fault Module Timestamp: 492d20d7
Exception Code: c0000005
Exception Offset: 00005e8f
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 6153
Additional Information 1: 5f1e
Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8
Additional Information 3: dd58
Additional Information 4: 1d295242215585abb00355116c9abf45


--
irishman
------------------------------------------------------------------------
irishman's Profile: [url]http://forums.techarena.in/members/104708.htm[/url]
View this thread: [url]http://forums.techarena.in/vista-help/1204387.htm[/url]

[url]http://forums.techarena.in[/url]

irishman wrote:
[color=blue]
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay it
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.[/color]
[color=blue]
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.[/color]
[color=blue]
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe[/color]
(snippage)

I don't want your 20 pounds because my helping on these newsgroups is
completely voluntary. I do computer repair/tech support for a living but
can charge you only if you are a client physically here where I am, nothing
long distance.

That said, unfortunately you haven't given us any details about what "tried
everything" entailed and I can't possibly guess what you have and haven't
done. The symptoms you describe are common in extremely infected computers.
I'll give you my usual answer about scanning for malware, but if that
doesn't help - or you've already done everything mentioned - either take
the machine to a competent local computer tech (not a
BigComputerStore/GeekSquad type of place) OR back up your data and do a
clean install of Windows. It's your choice of course.

Go through these general malware removal steps systematically -
[url]http://www.elephantboycomputers.com/page2.html#Removing_Malware[/url]

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

[url]http://www.elephantboycomputers.com/page2.html#Multi-AV[/url] - instructions
[url]http://tinyurl.com/yoeru3[/url] - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

Euro != Pound Sterling.

[url]http://www.indexmundi.com/xrates/graph.aspx?c1=GBP[/url]

Earle

"Malke" <malke@invalid.invalid> wrote in message
news:eGQDIo19JHA.5780@TK2MSFTNGP03.phx.gbl...[color=blue]
> irishman wrote:
>[color=green]
>> I posted the message below 2 weeks ago but got no nnswer - I have
>> tried everything that was suggested on other threads here but nothing
>> works . I will give ?20 to anybody that can solve it - I will pay it
>> into a paypal account or credit card or cash .. I just want it fixed.
>> Thanks.[/color]
>[color=green]
>> I am trying to install AVG - and I get this message:
>>
>> AVG setup self-extractor based on 7-zip has stopped working.
>>
>> I cannot seem to be able to run any .exe files ... tried to install
>> Spybot same thing ...
>>
>> downloaded 7-zip - same thing 'has stopped working'.
>>
>> I am not particularly technical so would appreciate any help. Thanks.[/color]
>[color=green]
>> Here are the details:
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: avg_free_stf_en_85_339a1525.exe[/color]
> (snippage)
>
> I don't want your 20 pounds because my helping on these newsgroups is
> completely voluntary. I do computer repair/tech support for a living but
> can charge you only if you are a client physically here where I am,
> nothing
> long distance.
>
> That said, unfortunately you haven't given us any details about what
> "tried
> everything" entailed and I can't possibly guess what you have and haven't
> done. The symptoms you describe are common in extremely infected
> computers.
> I'll give you my usual answer about scanning for malware, but if that
> doesn't help - or you've already done everything mentioned - either take
> the machine to a competent local computer tech (not a
> BigComputerStore/GeekSquad type of place) OR back up your data and do a
> clean install of Windows. It's your choice of course.
>
> Go through these general malware removal steps systematically -
> [url]http://www.elephantboycomputers.com/page2.html#Removing_Malware[/url]
>
> Include scanning with David Lipman's Multi_AV and follow instructions to
> do
> all scans in Safe Mode. Please see the special Notes regarding using
> Multi_AV in Vista.
>
> [url]http://www.elephantboycomputers.com/page2.html#Multi-AV[/url] - instructions
> [url]http://tinyurl.com/yoeru3[/url] - download link and more instructions
>
> When all else fails, get guided help. Choose one of the specialty forums
> listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
> POST LOGS IN THE MS NEWSGROUPS.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> [url]http://www.elephantboycomputers.com/#FAQ[/url]
>[/color]

Earle Horton wrote:
[color=blue]
> Euro != Pound Sterling.[/color]

BFD. The meaning is clear.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]

irishman

I do not need your money. I help anyone that I can. Need more info. Windows Vista
version including SP and IE version and what have you tried so far to correct the
problem

Also read the link below and please post back accordingly

[url]http://members.shaw.ca/dts-l/goodpost.htm[/url]

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"irishman" <irishman.3ugbzc@DoNotSpam.com> wrote in message
news:irishman.3ugbzc@DoNotSpam.com...[color=blue]
>
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay it
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.
>
>
>
> Hello
>
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.
>
>
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe
> Application Version: 8.5.0.339
> Application Timestamp: 492d20d7
> Fault Module Name: avg_free_stf_en_85_339a1525.exe
> Fault Module Version: 8.5.0.339
> Fault Module Timestamp: 492d20d7
> Exception Code: c0000005
> Exception Offset: 00005e8f
> OS Version: 6.0.6001.2.1.0.768.2
> Locale ID: 6153
> Additional Information 1: 5f1e
> Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8
> Additional Information 3: dd58
> Additional Information 4: 1d295242215585abb00355116c9abf45
>
>
> --
> irishman
> ------------------------------------------------------------------------
> irishman's Profile: [url]http://forums.techarena.in/members/104708.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/1204387.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]

unfortunately, I only except
authentic pots of gold from
genuine leprechauns.

in the interim, my suggestion
is to uninstall that avg krapola
and find a different av.


--------
--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen
[color=blue]
>
>[/color]

"irishman" <irishman.3ugbzc@DoNotSpam.com> wrote in message news:irishman.3ugbzc@DoNotSpam.com...[color=blue]
>
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay it
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.
>
>
>
> Hello
>
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.
>
>
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe
> Application Version: 8.5.0.339
> Application Timestamp: 492d20d7
> Fault Module Name: avg_free_stf_en_85_339a1525.exe
> Fault Module Version: 8.5.0.339
> Fault Module Timestamp: 492d20d7
> Exception Code: c0000005
> Exception Offset: 00005e8f
> OS Version: 6.0.6001.2.1.0.768.2
> Locale ID: 6153
> Additional Information 1: 5f1e
> Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8
> Additional Information 3: dd58
> Additional Information 4: 1d295242215585abb00355116c9abf45
>
>
> --
> irishman
> ------------------------------------------------------------------------
> irishman's Profile: [url]http://forums.techarena.in/members/104708.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/1204387.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]

db wrote:[color=blue]
> unfortunately, I only except
> authentic pots of gold from
> genuine leprechauns.
>
> in the interim, my suggestion
> is to uninstall that avg krapola
> and find a different av.
>
>
> --------[/color]


Um,
no.
AVG is the best free antivirus out there.
having said that, I'm thinking it is a problem with 7-zip. I have used
that utility and it tries to be the default ZIP file handler.

I suggest uninstalling is, rebooting and then try installing AVG.

You can probably find a deal on the inernet for internet security less than
20 Euros! I have found deals such as at these links or the periodic specials
at [url]www.frys.com[/url] but don't know what is available to you in your country.

[url]http://www.pricewatch.com/browse/software_security/norton_antivirus_2009[/url]

[url]http://www.pricewatch.com/browse/software_security/norton_internet_security_2009[/url]

[url]http://www.pricewatch.com/search?q=Norton+360&totalcost_min=min&totalcost_max=max&cn=Software+-+Security[/url]

"irishman" wrote:
[color=blue]
>
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay it
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.
>
>
>
> Hello
>
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.
>
>
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe
> Application Version: 8.5.0.339
> Application Timestamp: 492d20d7
> Fault Module Name: avg_free_stf_en_85_339a1525.exe
> Fault Module Version: 8.5.0.339
> Fault Module Timestamp: 492d20d7
> Exception Code: c0000005
> Exception Offset: 00005e8f
> OS Version: 6.0.6001.2.1.0.768.2
> Locale ID: 6153
> Additional Information 1: 5f1e
> Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8
> Additional Information 3: dd58
> Additional Information 4: 1d295242215585abb00355116c9abf45
>
>
> --
> irishman
> ------------------------------------------------------------------------
> irishman's Profile: [url]http://forums.techarena.in/members/104708.htm[/url]
> View this thread: [url]http://forums.techarena.in/vista-help/1204387.htm[/url]
>
> [url]http://forums.techarena.in[/url]
>
>[/color]

Symantec Antivirus

Thanks for replies ... unfortunately I cannot install any antivirus or
even Malwarebytes - to check if I have malware .. keep getting 'has
stopped working' message during installation process.

I will go now and read the links posted above and see if I can make any
progress. Thanks.


--
irishman
------------------------------------------------------------------------
irishman's Profile: [url]http://forums.techarena.in/members/104708.htm[/url]
View this thread: [url]http://forums.techarena.in/vista-help/1204387.htm[/url]

[url]http://forums.techarena.in[/url]

you're certainly entitled
to an opinion.

but I am entitled to mine
as well.

you should break out the
magnifying glass and
review the terms and
conditions of "all" freeware
to ascertain an idea as to
why they are not absolutely
free.


the error the o.p. seems to
have pertains to avg.

therefore, my suggestion
is to uninstall it.

it’s a simple solution.



--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen
[color=blue]
>
>[/color]

"Justin" <Justin@nobecauseihatespam.com> wrote in message news:eRfvrN49JHA.5040@TK2MSFTNGP04.phx.gbl...[color=blue]
> db wrote:[color=green]
>> unfortunately, I only except
>> authentic pots of gold from
>> genuine leprechauns.
>>
>> in the interim, my suggestion
>> is to uninstall that avg krapola
>> and find a different av.
>>
>>
>> --------[/color]
>
>
> Um,
> no.
> AVG is the best free antivirus out there.
> having said that, I'm thinking it is a problem with 7-zip. I have used that utility and it tries to be the default ZIP file
> handler.
>
> I suggest uninstalling is, rebooting and then try installing AVG.[/color]

On Sat, 27 Jun 2009 23:37:46 +0530, irishman wrote:
[color=blue]
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay[/color]
it[color=blue]
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.
>
>
>
> Hello
>
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.
>
>
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe Application Version:
> 8.5.0.339
> Application Timestamp: 492d20d7
> Fault Module Name: avg_free_stf_en_85_339a1525.exe Fault Module Version:
> 8.5.0.339
> Fault Module Timestamp: 492d20d7
> Exception Code: c0000005
> Exception Offset: 00005e8f
> OS Version: 6.0.6001.2.1.0.768.2
> Locale ID: 6153
> Additional Information 1: 5f1e
> Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8 Additional
> Information 3: dd58
> Additional Information 4: 1d295242215585abb00355116c9abf45[/color]

I can indeed fix the problem. Simply install Linux and you don't need no
stiking anti-virus anyway!

On Sat, 27 Jun 2009 18:36:48 -0400, Vlad-the-Impaler wrote:
[color=blue]
> "ray" <ray@zianet.com> wrote in message
> news:7anl2aF1v4b5qU4@mid.individual.net...[color=green]
>> On Sat, 27 Jun 2009 23:37:46 +0530, irishman wrote:
>>[color=darkred]
>>> I posted the message below 2 weeks ago but got no nnswer - I have
>>> tried everything that was suggested on other threads here but nothing
>>> works … I will give €20 to anybody that can solve it - I will[/color][/color][/color]
pay[color=blue][color=green]
>> it[color=darkred]
>>> into a paypal account or credit card or cash .. I just want it fixed.
>>> Thanks.
>>>
>>>
>>>
>>> Hello
>>>
>>> I am trying to install AVG - and I get this message:
>>>
>>> AVG setup self-extractor based on 7-zip has stopped working.
>>>
>>> I cannot seem to be able to run any .exe files ... tried to install
>>> Spybot same thing ...
>>>
>>> downloaded 7-zip - same thing 'has stopped working'.
>>>
>>> I am not particularly technical so would appreciate any help. Thanks.
>>>
>>>
>>> Here are the details:
>>>
>>> Problem signature:
>>> Problem Event Name: APPCRASH
>>> Application Name: avg_free_stf_en_85_339a1525.exe Application Version:
>>> 8.5.0.339
>>> Application Timestamp: 492d20d7
>>> Fault Module Name: avg_free_stf_en_85_339a1525.exe Fault Module
>>> Version: 8.5.0.339
>>> Fault Module Timestamp: 492d20d7
>>> Exception Code: c0000005
>>> Exception Offset: 00005e8f
>>> OS Version: 6.0.6001.2.1.0.768.2
>>> Locale ID: 6153
>>> Additional Information 1: 5f1e
>>> Additional Information 2: ca5b1fcaba9c8c96335497d25aab42a8 Additional
>>> Information 3: dd58
>>> Additional Information 4: 1d295242215585abb00355116c9abf45[/color]
>>
>> I can indeed fix the problem. Simply install Linux and you don't need
>> no stiking anti-virus anyway![/color]
>
>
> Install linux, you don't need no stinking CPU needer! Buy a typewriter
> and an abacus.[/color]

That would probably suffice for a lot of folk's needs. But some like to
browse the internet, send and recieve e-mail, balance the checkbook, do a
few Office apps, edit some photos, etc. All of which Linux will handle
quite nicely while still not requiring any anti-virus software to be
installed.

Being "entitled to an opinion," is not an excuse for giving biased, stupid,
misleading and very bad advice, evident from your slagging off AVG, which is
very good quality software. Such a shame that your Windows platform was in
such a dreadful mess that you possibly had a bad experience with AVG !
....quite often, such a persons PC hardware is in an awful mess as well :-)
AVG is software which is unusually tolerant of finding itself installed into
a Windows environment which is a dreadful mess - yours must have been in a
hideous mess !

regards, Richard


"db" <databaseben at hotmail dot com> wrote in message
news:2259AB29-021D-4A26-B70F-BB926253DB05@microsoft.com...[color=blue]
> you're certainly entitled
> to an opinion.
>
> but I am entitled to mine
> as well.
>
> you should break out the
> magnifying glass and
> review the terms and
> conditions of "all" freeware
> to ascertain an idea as to
> why they are not absolutely
> free.
>
>
> the error the o.p. seems to
> have pertains to avg.
>
> therefore, my suggestion
> is to uninstall it.
>
> it's a simple solution.
>
>
>
> --
>
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - Microsoft Partner
> - ********.com
> ~~~~~~~~~~"share the nirvana" - dbZen
>[color=green]
>>
>>[/color]
>
> "Justin" <Justin@nobecauseihatespam.com> wrote in message
> news:eRfvrN49JHA.5040@TK2MSFTNGP04.phx.gbl...[color=green]
>> db wrote:[color=darkred]
>>> unfortunately, I only except
>>> authentic pots of gold from
>>> genuine leprechauns.
>>>
>>> in the interim, my suggestion
>>> is to uninstall that avg krapola
>>> and find a different av.
>>>
>>>
>>> --------[/color]
>>
>>
>> Um,
>> no.
>> AVG is the best free antivirus out there.
>> having said that, I'm thinking it is a problem with 7-zip. I have used
>> that utility and it tries to be the default ZIP file handler.
>>
>> I suggest uninstalling is, rebooting and then try installing AVG.[/color]
>[/color]

my systems are perfect,
optimal and infection free

and certainly without the
use of avg.


so shut up and continue
to use your avg.


--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen
[color=blue]
>
>[/color]

"RJK" <nosuch********.com> wrote in message news:uDA8PhY#JHA.3612@TK2MSFTNGP04.phx.gbl...[color=blue]
> Being "entitled to an opinion," is not an excuse for giving biased, stupid, misleading and very bad advice, evident from your
> slagging off AVG, which is very good quality software. Such a shame that your Windows platform was in such a dreadful mess that
> you possibly had a bad experience with AVG ! ...quite often, such a persons PC hardware is in an awful mess as well :-) AVG is
> software which is unusually tolerant of finding itself installed into a Windows environment which is a dreadful mess - yours must
> have been in a hideous mess !
>
> regards, Richard
>
>
> "db" <databaseben at hotmail dot com> wrote in message news:2259AB29-021D-4A26-B70F-BB926253DB05@microsoft.com...[color=green]
>> you're certainly entitled
>> to an opinion.
>>
>> but I am entitled to mine
>> as well.
>>
>> you should break out the
>> magnifying glass and
>> review the terms and
>> conditions of "all" freeware
>> to ascertain an idea as to
>> why they are not absolutely
>> free.
>>
>>
>> the error the o.p. seems to
>> have pertains to avg.
>>
>> therefore, my suggestion
>> is to uninstall it.
>>
>> it's a simple solution.
>>
>>
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen
>>[color=darkred]
>>>
>>>[/color]
>>
>> "Justin" <Justin@nobecauseihatespam.com> wrote in message news:eRfvrN49JHA.5040@TK2MSFTNGP04.phx.gbl...[color=darkred]
>>> db wrote:
>>>> unfortunately, I only except
>>>> authentic pots of gold from
>>>> genuine leprechauns.
>>>>
>>>> in the interim, my suggestion
>>>> is to uninstall that avg krapola
>>>> and find a different av.
>>>>
>>>>
>>>> --------
>>>
>>>
>>> Um,
>>> no.
>>> AVG is the best free antivirus out there.
>>> having said that, I'm thinking it is a problem with 7-zip. I have used that utility and it tries to be the default ZIP file
>>> handler.
>>>
>>> I suggest uninstalling is, rebooting and then try installing AVG.[/color]
>>[/color]
>
>[/color]