I purchased an Upgrade Redemption Form with a form number for Vista. I have
been trying for 3 weeks at least. I am very angry at how difficult this
process is.

I have a custom made computer....I have already paid for the upgrade! I have
called Microsoft and keep getting the wrong information or information that
leads me to another form that doesn't allow me to finish the process, or asks
for my computer manufacturer, or asks me to pay for the upgrade.

I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE **** FORM?

"Chip" <Chip@discussions.microsoft.com> wrote in message
news:9B03A69F-AEC9-4946-9D10-DE9CA37531B6@microsoft.com...[color=blue]
>I purchased an Upgrade Redemption Form with a form number for Vista. I have
> been trying for 3 weeks at least. I am very angry at how difficult this
> process is.
>
> I have a custom made computer....I have already paid for the upgrade! I
> have
> called Microsoft and keep getting the wrong information or information
> that
> leads me to another form that doesn't allow me to finish the process, or
> asks
> for my computer manufacturer, or asks me to pay for the upgrade.
>
> I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE **** FORM?[/color]

From whom did you purchase the upgrade redemption form? Typically those are
provided through PC manufacturers and you would redeem the form through the
same PC manufacturer.
--
Tom Porterfield

Please wait until January 30th to fill out and submit the form online.
Microsoft is not shipping the Vista upgrade until after Jan. 30th.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

--------------------------------------------------------------------------------------

"Chip" wrote:

I purchased an Upgrade Redemption Form with a form number for Vista. I have
been trying for 3 weeks at least. I am very angry at how difficult this
process is.

I have a custom made computer....I have already paid for the upgrade! I have
called Microsoft and keep getting the wrong information or information that
leads me to another form that doesn't allow me to finish the process, or asks
for my computer manufacturer, or asks me to pay for the upgrade.

I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE **** FORM?

"Chip" <Chip@discussions.microsoft.com> wrote in message
news:9B03A69F-AEC9-4946-9D10-DE9CA37531B6@microsoft.com...[color=blue]
>I purchased an Upgrade Redemption Form with a form number for Vista.
>I have
> been trying for 3 weeks at least. I am very angry at how difficult
> this
> process is.
>
> I have a custom made computer....I have already paid for the
> upgrade! I have
> called Microsoft and keep getting the wrong information or
> information that
> leads me to another form that doesn't allow me to finish the
> process, or asks
> for my computer manufacturer, or asks me to pay for the upgrade.
>
> I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE ****
> FORM?[/color]

Chip,

Can you be more specific as you how you "purchased an Upgrade
Redemption Form with a form number for Vista"
The form is supplied by the OEM (that is the system builder) with a
compliant system.
Did you actually purchase a copy of Windows XP OEM that included the
coupon/form from a distributor and are now trying to redeem an Express
Upgrade?

--

Mike Brannigan

THEN WHY DOESN'T THE WEBSITE OR SOMEONE SAY THAT, INSTEAD OF HAVING ME GO
THROUGH ALL THIS FRUSTRATION AND WASTED TIME? I HAVE A REDEMPTION FORM
NUMBER, I JUST WANT TO MAIL IT IN OR FINISH THE PROCESS.

CHRIS MILLIGAN

"Carey Frisch [MVP]" wrote:
[color=blue]
> Please wait until January 30th to fill out and submit the form online.
> Microsoft is not shipping the Vista upgrade until after Jan. 30th.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> --------------------------------------------------------------------------------------
>
> "Chip" wrote:
>
> I purchased an Upgrade Redemption Form with a form number for Vista. I have
> been trying for 3 weeks at least. I am very angry at how difficult this
> process is.
>
> I have a custom made computer....I have already paid for the upgrade! I have
> called Microsoft and keep getting the wrong information or information that
> leads me to another form that doesn't allow me to finish the process, or asks
> for my computer manufacturer, or asks me to pay for the upgrade.
>
> I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE **** FORM?[/color]

AFTER YET ANOTHER PHONE CALL, A MICROSOFT REP WAS ABLE TO FINISH THE PROCESS
FOR ME ON THE TELEPHONE. I NOW HAVE AN ORDER CONFIRMATION NUMBER AND CAN MAIL
IN MY REDEMPTION FORM.

THIS IS CONTRARY TO THE RESPONSE YOU JUST GAVE ME.

CHRIS MILLIGAN


"Carey Frisch [MVP]" wrote:
[color=blue]
> Please wait until January 30th to fill out and submit the form online.
> Microsoft is not shipping the Vista upgrade until after Jan. 30th.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> --------------------------------------------------------------------------------------
>
> "Chip" wrote:
>
> I purchased an Upgrade Redemption Form with a form number for Vista. I have
> been trying for 3 weeks at least. I am very angry at how difficult this
> process is.
>
> I have a custom made computer....I have already paid for the upgrade! I have
> called Microsoft and keep getting the wrong information or information that
> leads me to another form that doesn't allow me to finish the process, or asks
> for my computer manufacturer, or asks me to pay for the upgrade.
>
> I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE **** FORM?[/color]

YES.



"Mike Brannigan" wrote:
[color=blue]
> "Chip" <Chip@discussions.microsoft.com> wrote in message
> news:9B03A69F-AEC9-4946-9D10-DE9CA37531B6@microsoft.com...[color=green]
> >I purchased an Upgrade Redemption Form with a form number for Vista.
> >I have
> > been trying for 3 weeks at least. I am very angry at how difficult
> > this
> > process is.
> >
> > I have a custom made computer....I have already paid for the
> > upgrade! I have
> > called Microsoft and keep getting the wrong information or
> > information that
> > leads me to another form that doesn't allow me to finish the
> > process, or asks
> > for my computer manufacturer, or asks me to pay for the upgrade.
> >
> > I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE ****
> > FORM?[/color]
>
> Chip,
>
> Can you be more specific as you how you "purchased an Upgrade
> Redemption Form with a form number for Vista"
> The form is supplied by the OEM (that is the system builder) with a
> compliant system.
> Did you actually purchase a copy of Windows XP OEM that included the
> coupon/form from a distributor and are now trying to redeem an Express
> Upgrade?
>
> --
>
> Mike Brannigan
>
>
>[/color]

Chip wrote:
[color=blue]
>
> AFTER YET ANOTHER PHONE CALL, A MICROSOFT REP WAS ABLE TO FINISH THE
> PROCESS FOR ME ON THE TELEPHONE. I NOW HAVE AN ORDER CONFIRMATION
> NUMBER AND CAN MAIL IN MY REDEMPTION FORM.
>
> THIS IS CONTRARY TO THE RESPONSE YOU JUST GAVE ME.
>
> CHRIS MILLIGAN
>
>
> "Carey Frisch [MVP]" wrote:
>[color=green]
> > Please wait until January 30th to fill out and submit the form
> > online. Microsoft is not shipping the Vista upgrade until after
> > Jan. 30th.
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows Shell/User
> >
> > --------------------------------------------------------------------
> > ------------------
> >
> > "Chip" wrote:
> >
> > I purchased an Upgrade Redemption Form with a form number for
> > Vista. I have been trying for 3 weeks at least. I am very angry at
> > how difficult this process is.
> >
> > I have a custom made computer....I have already paid for the
> > upgrade! I have called Microsoft and keep getting the wrong
> > information or information that leads me to another form that
> > doesn't allow me to finish the process, or asks for my computer
> > manufacturer, or asks me to pay for the upgrade.
> >
> > I WANT TO RESOLVE THIS ISSUE. WHY CAN'T I JUST MAIL IN THE ****
> > FORM?[/color][/color]

Is your keyboard faulty?

--
Paul-B