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  #1 (permalink)  
Old 05-12-2009, 01:00 PM
Victek
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Posts: n/a
Can't install PhotoPlus X2

I'm trying to install an image editing software called PhotoPlus X2, which
claims to be Vista compatible. However, when I run the setup.exe I get a
Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
logging in to the desktop with an admin account. Updating the Windows
installer to version 4.5 didn't help. Any thoughts on how to remedy this?


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Old 05-12-2009, 01:00 PM
  #2 (permalink)  
Old 05-12-2009, 01:20 PM
+Bob+
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

On Tue, 12 May 2009 12:53:25 -0700, "Victek" <victek@invalid.invalid>
wrote:
[color=blue]
>I'm trying to install an image editing software called PhotoPlus X2, which
>claims to be Vista compatible. However, when I run the setup.exe I get a
>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>logging in to the desktop with an admin account. Updating the Windows
>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>[/color]

Right click on setup and try "run as administrator".

Can you install other software or is this now a general problem?
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  #3 (permalink)  
Old 05-12-2009, 01:20 PM
JimF
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Posts: n/a
Re: Can't install PhotoPlus X2


"Victek" <victek@invalid.invalid> wrote in message
news:OmcMVtz0JHA.1432@TK2MSFTNGP02.phx.gbl...[color=blue]
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>[/color]

Try the cnews.corel.com groups. I (Vista home premium 64 bit) run it
without any problems. Also google for "Windows install error 1619"

JimF


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  #4 (permalink)  
Old 05-12-2009, 01:30 PM
measekite Da Monkey
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Posts: n/a
Re: Can't install PhotoPlus X2


"Victek" <victek@invalid.invalid> wrote in message
news:OmcMVtz0JHA.1432@TK2MSFTNGP02.phx.gbl...[color=blue]
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>[/color]

How about contacting THEIR support?



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  #5 (permalink)  
Old 05-12-2009, 01:30 PM
JimF
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2


"measekite Da Monkey" <mease@DaMonkey.org> wrote in message
news:WOkOl.29109$yr3.5145@nlpi068.nbdc.sbc.com...[color=blue]
>
> "Victek" <victek@invalid.invalid> wrote in message
> news:OmcMVtz0JHA.1432@TK2MSFTNGP02.phx.gbl...[color=green]
>> I'm trying to install an image editing software called PhotoPlus X2,
>> which claims to be Vista compatible. However, when I run the setup.exe I
>> get a Windows installer error 1619. I'm running Vista Business SP1 x86
>> and I'm logging in to the desktop with an admin account. Updating the
>> Windows installer to version 4.5 didn't help. Any thoughts on how to
>> remedy this?
>>
>>[/color]
>
> How about contacting THEIR support?
>
>
>[/color]

Support from Corel? Of course there is always the question if Victek has a
legal version?

JimF


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  #6 (permalink)  
Old 05-12-2009, 01:40 PM
biggeordie
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

On Tue, 12 May 2009 12:53:25 -0700, "Victek" <victek@invalid.invalid>
wrote:
[color=blue]
>I'm trying to install an image editing software called PhotoPlus X2, which
>claims to be Vista compatible. However, when I run the setup.exe I get a
>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>logging in to the desktop with an admin account. Updating the Windows
>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>[/color]
It installed and runs OK on my Vista 64bit m/c
--
Geordie
Windows7 rc1
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  #7 (permalink)  
Old 05-12-2009, 01:50 PM
measekite Da Monkey
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2


"biggeordie" <geordiemmac********.invaliv.com> wrote in message
news:f7nj05laaffb3qiknhee3uhrpa7pbj7b50@4ax.com...[color=blue]
> On Tue, 12 May 2009 12:53:25 -0700, "Victek" <victek@invalid.invalid>
> wrote:
>[color=green]
>>I'm trying to install an image editing software called PhotoPlus X2, which
>>claims to be Vista compatible. However, when I run the setup.exe I get a
>>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>>logging in to the desktop with an admin account. Updating the Windows
>>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>>[/color]
> It installed and runs OK on my Vista 64bit m/c
> --
> Geordie
> Windows7 rc1[/color]

Wow. What a genius. It works on your machine so everything in the world is
good again! HA HA HA HA HA







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  #8 (permalink)  
Old 05-12-2009, 02:10 PM
JimF
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2


"measekite Da Monkey" <mease@DaMonkey.org> wrote in message
news:I5lOl.7001$Lr6.4950@flpi143.ffdc.sbc.com...[color=blue]
>
> "biggeordie" <geordiemmac********.invaliv.com> wrote in message
> news:f7nj05laaffb3qiknhee3uhrpa7pbj7b50@4ax.com...[color=green]
>> On Tue, 12 May 2009 12:53:25 -0700, "Victek" <victek@invalid.invalid>
>> wrote:
>>[color=darkred]
>>>I'm trying to install an image editing software called PhotoPlus X2,
>>>which
>>>claims to be Vista compatible. However, when I run the setup.exe I get a
>>>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>>>logging in to the desktop with an admin account. Updating the Windows
>>>installer to version 4.5 didn't help. Any thoughts on how to remedy
>>>this?
>>>[/color]
>> It installed and runs OK on my Vista 64bit m/c
>> --
>> Geordie
>> Windows7 rc1[/color]
>
> Wow. What a genius. It works on your machine so everything in the world
> is good again! HA HA HA HA HA
>[/color]

Thank you for your contribution to this discussion.

JimF


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  #9 (permalink)  
Old 05-12-2009, 02:20 PM
measekite Da Monkey
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2


"JimF" <nobody@nowhere.nl> wrote in message
news:OVAktU00JHA.5924@TK2MSFTNGP03.phx.gbl...[color=blue]
>
> "measekite Da Monkey" <mease@DaMonkey.org> wrote in message
> news:I5lOl.7001$Lr6.4950@flpi143.ffdc.sbc.com...[color=green]
>>
>> "biggeordie" <geordiemmac********.invaliv.com> wrote in message
>> news:f7nj05laaffb3qiknhee3uhrpa7pbj7b50@4ax.com...[color=darkred]
>>> On Tue, 12 May 2009 12:53:25 -0700, "Victek" <victek@invalid.invalid>
>>> wrote:
>>>
>>>>I'm trying to install an image editing software called PhotoPlus X2,
>>>>which
>>>>claims to be Vista compatible. However, when I run the setup.exe I get
>>>>a
>>>>Windows installer error 1619. I'm running Vista Business SP1 x86 and
>>>>I'm
>>>>logging in to the desktop with an admin account. Updating the Windows
>>>>installer to version 4.5 didn't help. Any thoughts on how to remedy
>>>>this?
>>>>
>>> It installed and runs OK on my Vista 64bit m/c
>>> --
>>> Geordie
>>> Windows7 rc1[/color]
>>
>> Wow. What a genius. It works on your machine so everything in the world
>> is good again! HA HA HA HA HA
>>[/color]
>
> Thank you for your contribution to this discussion.
>
> JimF
>[/color]

Any time Jimbo. You did an excellent job also! (Yea right)



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  #10 (permalink)  
Old 05-12-2009, 03:20 PM
Malcolm McCaffery
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

ERROR_INSTALL_PACKAGE_
OPEN_FAILED 1619 This installation package could not be
opened. Verify that the package exists and
that you can access it, or contact the
application vendor to verify that this is
a valid Windows Installer package.

[url]http://support.microsoft.com/kb/229683/en-us[/url]

I would contact the vendor for another copy of the installation package.

Another potential issue can be caused by permissions as per
[url]http://support.microsoft.com/kb/316309[/url]


"Victek" <victek@invalid.invalid> wrote in message
news:OmcMVtz0JHA.1432@TK2MSFTNGP02.phx.gbl...[color=blue]
> I'm trying to install an image editing software called PhotoPlus X2, which
> claims to be Vista compatible. However, when I run the setup.exe I get a
> Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
> logging in to the desktop with an admin account. Updating the Windows
> installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>
>[/color]
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  #11 (permalink)  
Old 05-12-2009, 04:40 PM
Victek
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

>>> I'm trying to install an image editing software called PhotoPlus X2,[color=blue][color=green][color=darkred]
>>> which claims to be Vista compatible. However, when I run the setup.exe
>>> I get a Windows installer error 1619. I'm running Vista Business SP1
>>> x86 and I'm logging in to the desktop with an admin account. Updating
>>> the Windows installer to version 4.5 didn't help. Any thoughts on how
>>> to remedy this?
>>>
>>>[/color]
>>
>> How about contacting THEIR support?
>>
>>
>>[/color]
>
> Support from Corel? Of course there is always the question if Victek has a
> legal version?
>
> JimF[/color]
Yes, I have a legal version and I've also contacted them via email. I
thought I'd ask here too, while I'm waiting for a response from them. I
guess it could be a Windows problem, but I've installed many other programs
and this is the first time for this particular error.

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  #12 (permalink)  
Old 05-12-2009, 04:50 PM
Victek
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

>>I'm trying to install an image editing software called PhotoPlus X2, which[color=blue][color=green]
>>claims to be Vista compatible. However, when I run the setup.exe I get a
>>Windows installer error 1619. I'm running Vista Business SP1 x86 and I'm
>>logging in to the desktop with an admin account. Updating the Windows
>>installer to version 4.5 didn't help. Any thoughts on how to remedy this?
>>[/color]
>
> Right click on setup and try "run as administrator".
>
> Can you install other software or is this now a general problem?[/color]
..
Thanks for the suggestion. Yes, I've tried the "Run As Admin" option and
get the same error message. I'm currently dual booting Windows 7 RC1 along
with Vista. I was able to install PhotoPlus without problems in Windows 7,
so I know the software is not corrupted. I have no problem installing other
programs in Vista, and in fact installed a new version of a security
application today, so I know the OS is not messed up. I also installed the
Windows Installer Cleanup tool, but it doesn't help since the problem is not
a failed partial install - there's nothing related to PhotoPlus to cleanup.

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  #13 (permalink)  
Old 05-12-2009, 05:00 PM
+Bob+
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

On Tue, 12 May 2009 23:03:39 +0200, "JimF" <nobody@nowhere.nl> wrote:
[color=blue][color=green]
>> Wow. What a genius. It works on your machine so everything in the world
>> is good again! HA HA HA HA HA
>>[/color]
>
>Thank you for your contribution to this discussion.
>
>JimF[/color]

He doesn't have any knowledge, so all he can do is post his childish
insults.
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  #14 (permalink)  
Old 05-12-2009, 05:50 PM
Victek
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2



"Victek" <victek@invalid.invalid> wrote in message
news:ecYOCr10JHA.2656@TK2MSFTNGP05.phx.gbl...[color=blue][color=green][color=darkred]
>>>> I'm trying to install an image editing software called PhotoPlus X2,
>>>> which claims to be Vista compatible. However, when I run the setup.exe
>>>> I get a Windows installer error 1619. I'm running Vista Business SP1
>>>> x86 and I'm logging in to the desktop with an admin account. Updating
>>>> the Windows installer to version 4.5 didn't help. Any thoughts on how
>>>> to remedy this?
>>>>
>>>>
>>>
>>> How about contacting THEIR support?
>>>
>>>
>>>[/color]
>>
>> Support from Corel? Of course there is always the question if Victek has
>> a legal version?
>>
>> JimF[/color]
> Yes, I have a legal version and I've also contacted them via email. I
> thought I'd ask here too, while I'm waiting for a response from them. I
> guess it could be a Windows problem, but I've installed many other
> programs and this is the first time for this particular error.[/color]
..
FYI, PhotoPLus X2 is a Serif product, not a Corel product (you're probably
thinking of PaintShopPro Photo X2).

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  #15 (permalink)  
Old 05-12-2009, 08:00 PM
Peter Foldes
Newsgroup Contributor
 
Posts: n/a
Re: Can't install PhotoPlus X2

Victek

See the following

[url]http://support.microsoft.com/kb/316309[/url]

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Victek" <victek@invalid.invalid> wrote in message
news:OmcMVtz0JHA.1432@TK2MSFTNGP02.phx.gbl...[color=blue]
> I'm trying to install an image editing software called PhotoPlus X2, which claims
> to be Vista compatible. However, when I run the setup.exe I get a Windows
> installer error 1619. I'm running Vista Business SP1 x86 and I'm logging in to
> the desktop with an admin account. Updating the Windows installer to version 4.5
> didn't help. Any thoughts on how to remedy this?
>
>[/color]

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