Technology Questions

Go Back   Technology Questions > Software Questions > Operating System Questions > Vista Community > Windows Vista

Windows Vista Discuss the different versions of Windows Vista, Fuji, or Vienna

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 04-25-2009, 08:20 AM
Chris P. Bacon
Newsgroup Contributor
 
Posts: n/a
DVD drive causes computer to turn off

Dell Studio Hybrid... Vista Uultimate 32 bit
[url]http://snipurl.com/gp163[/url]
All drivers are up to date.
Nothing in the event viewer to indicate a problem.
If I try to burn to the DVD or read from it,
my machine shuts off. Not reset, full shut down.
No viruses, no spyware/malware. I'm behind a NAT
firewall with SPK and use the Windows Firewall and Avast
so I'm pretty sure it's not something evil that
has gotten on my machine.

Googling doesn't reveal anything. Has anyone
seen anything similar..Dell or not? I don't mind
not having the DVD for burning because I have other machines
that I can burn from, but if I can't read from the DVD
drive without the machine shutting down, I may
as well have a netbook.



--
*************************************************
* CPB - Support the UIP [url]http://improve-usenet.org[/url]
* RLU 451587
*************************************************
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

 
Old 04-25-2009, 08:20 AM
  #2 (permalink)  
Old 04-25-2009, 09:00 AM
Michael Walraven
Newsgroup Contributor
 
Posts: n/a
Re: DVD drive causes computer to turn off

My first suspicion would that when the DVD turns on it overloads the power
supply which causes a total shutdown. First step would be to examine the
cabling to make sure it is properly connected, then try a different DVD
drive. Hopefully it is the drive as they are pretty inexpensive.

If it is still under warranty do try contacting Dell.

Michael

"Chris P. Bacon" <cpb@snugglebutt.INVALID> wrote in message
news:gsv92l$ph1$1@news.motzarella.org...[color=blue]
> Dell Studio Hybrid... Vista Uultimate 32 bit
> [url]http://snipurl.com/gp163[/url]
> All drivers are up to date.
> Nothing in the event viewer to indicate a problem.
> If I try to burn to the DVD or read from it,
> my machine shuts off. Not reset, full shut down.
> No viruses, no spyware/malware. I'm behind a NAT
> firewall with SPK and use the Windows Firewall and Avast
> so I'm pretty sure it's not something evil that
> has gotten on my machine.
>
> Googling doesn't reveal anything. Has anyone
> seen anything similar..Dell or not? I don't mind
> not having the DVD for burning because I have other machines
> that I can burn from, but if I can't read from the DVD
> drive without the machine shutting down, I may
> as well have a netbook.
>
>
>
> --
> *************************************************
> * CPB - Support the UIP [url]http://improve-usenet.org[/url]
> * RLU 451587
> *************************************************[/color]

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #3 (permalink)  
Old 04-25-2009, 01:40 PM
Richard G. Harper
Newsgroup Contributor
 
Posts: n/a
Re: DVD drive causes computer to turn off

If you have not done so already, turn off the option to automatically
restart on system errors and see if there is a blue screen error that
explains what's happening.

"Chris P. Bacon" <cpb@snugglebutt.INVALID> wrote in message
news:gsv92l$ph1$1@news.motzarella.org...[color=blue]
> Dell Studio Hybrid... Vista Uultimate 32 bit
> [url]http://snipurl.com/gp163[/url]
> All drivers are up to date.
> Nothing in the event viewer to indicate a problem.
> If I try to burn to the DVD or read from it,
> my machine shuts off. Not reset, full shut down.
> No viruses, no spyware/malware. I'm behind a NAT
> firewall with SPK and use the Windows Firewall and Avast
> so I'm pretty sure it's not something evil that
> has gotten on my machine.
>
> Googling doesn't reveal anything. Has anyone
> seen anything similar..Dell or not? I don't mind
> not having the DVD for burning because I have other machines
> that I can burn from, but if I can't read from the DVD
> drive without the machine shutting down, I may
> as well have a netbook.
>
>
>
> --
> *************************************************
> * CPB - Support the UIP [url]http://improve-usenet.org[/url]
> * RLU 451587
> *************************************************[/color]

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #4 (permalink)  
Old 04-25-2009, 06:40 PM
westom
Newsgroup Contributor
 
Posts: n/a
Re: DVD drive causes computer to turn off

On Apr 25, 11:09*am, "Chris P. Bacon" <c...@snugglebutt.INVALID>
wrote:[color=blue]
> Dell Studio Hybrid... Vista Uultimate 32 bithttp://snipurl.com/gp163
> All drivers are up to date.
> Nothing in the event viewer to indicate a problem.
> If I try to burn to the DVD or read from it,
> my machine shuts off. *Not reset, full shut down.[/color]

Speculation such as viruses is wasted labor. When doors start
sticking in a house, do you fix the doors? Or do you first identify
the most common source of failure before fixing anything - the
foundation? The foundation of a computer is its power supply. Your
symptoms are classic of a power supply that was always defective -
even months earlier. A defective supply can still boot a computer.
Shotgunners deny that reality. Only way to confirm that computer's
'foundation' means a 3.5 digit multimeter. Those 30 seconds with a
meter will also answer speculations posted by others. You probably
have no appreciation how much those numbers report. Post those
numbers here so that your next answer is not speculation.

In your case, important DC voltages are on any one of purple, red,
orange, and yellow wires where nylon connector attaches to the
motherboard. Simply press a probe in to touch each wire. Best
measured while system is accessing other peripherals (disk drive,
complex video graphic, downloading from the internet, etc
simultaneously).

What would be happening? Power supply controller (different from a
power supply but another component of the power supply 'system')
detects that an excessively low voltage has gone even lower. So it
sends a signal to the CPU to power off. You saw the rest. But nobody
knows until you first provide those numbers.

Nobody can identify this failure without a multimeter. A tool so
'complex' as to be sold in any store that also sells hammers. Wal-
Mart probably has a best price at less than $18. Or you can spend
days 'trying this and trying that' using wild speculation. Get the
meter. Have a definitive answer - no more speculation. IOW get an
answer from the few who actually know this stuff. But that will only
happen if you first provide those numbers.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #5 (permalink)  
Old 04-26-2009, 04:30 PM
Chris P. Bacon
Newsgroup Contributor
 
Posts: n/a
Re: DVD drive causes computer to turn off

On 2009-04-25, Richard G. Harper <rgharper@email.com> wrote:[color=blue]
> If you have not done so already, turn off the option to automatically
> restart on system errors and see if there is a blue screen error that
> explains what's happening.
>[/color]
It doesn't restart. It just shuts down. No BSOD, nuttin..
but I think I've figured it out..while I thought it was my DVD
drive, I discovered that when I plugged my Blackberry Perl into
a USB cable connected to a USB hub, it had the same effect.
So I moved the Blackberry connection to another USB port
(my new HP 2207 monitor has a hub built in) and removed the
old hub from the set up. No more shut downs. The real test
will be, of course, if I can use the DVD but at least I've
eliminated one potential issue.



--
*************************************************
* CPB - Support the UIP [url]http://improve-usenet.org[/url]
* RLU 451587
*************************************************
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #6 (permalink)  
Old 05-14-2009, 09:00 PM
Richard Urban
Newsgroup Contributor
 
Posts: n/a
Re: DVD drive causes computer to turn off

Doors stick because of heat (expanding wood), humidity (also expanding
wood), too many coats of paint, loose hinges, loose screws in the door
frame, defective weather stripping etc. Yet you would have someone try to
"repair the foundation" first? You ARE nuts!

Most any door can be diagnosed by a careful visual inspection and utilizing
a 4 foot level.

Stick to "following the evidence" in your computer diagnosis - as you
describe it. Even then, a competent computer tech will have the problem
identified before you are done with all of your testing.




"westom" <westom1******.com> wrote in message
news:a71c1368-5ebc-4981-be5e-0f98f2053c43@q33g2000pra.googlegroups.com...
On Apr 25, 11:09 am, "Chris P. Bacon" <c...@snugglebutt.INVALID>
wrote:[color=blue]
> Dell Studio Hybrid... Vista Uultimate 32 bithttp://snipurl.com/gp163
> All drivers are up to date.
> Nothing in the event viewer to indicate a problem.
> If I try to burn to the DVD or read from it,
> my machine shuts off. Not reset, full shut down.[/color]

Speculation such as viruses is wasted labor. When doors start
sticking in a house, do you fix the doors? Or do you first identify
the most common source of failure before fixing anything - the
foundation? The foundation of a computer is its power supply. Your
symptoms are classic of a power supply that was always defective -
even months earlier. A defective supply can still boot a computer.
Shotgunners deny that reality. Only way to confirm that computer's
'foundation' means a 3.5 digit multimeter. Those 30 seconds with a
meter will also answer speculations posted by others. You probably
have no appreciation how much those numbers report. Post those
numbers here so that your next answer is not speculation.

In your case, important DC voltages are on any one of purple, red,
orange, and yellow wires where nylon connector attaches to the
motherboard. Simply press a probe in to touch each wire. Best
measured while system is accessing other peripherals (disk drive,
complex video graphic, downloading from the internet, etc
simultaneously).

What would be happening? Power supply controller (different from a
power supply but another component of the power supply 'system')
detects that an excessively low voltage has gone even lower. So it
sends a signal to the CPU to power off. You saw the rest. But nobody
knows until you first provide those numbers.

Nobody can identify this failure without a multimeter. A tool so
'complex' as to be sold in any store that also sells hammers. Wal-
Mart probably has a best price at less than $18. Or you can spend
days 'trying this and trying that' using wild speculation. Get the
meter. Have a definitive answer - no more speculation. IOW get an
answer from the few who actually know this stuff. But that will only
happen if you first provide those numbers.

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is Off
Smilies are Off
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't turn computer off shirley2005craft Windows XP 3 03-02-2008 06:50 AM
Cannot turn my computer on George Orwell Windows Vista 6 11-29-2007 09:00 PM
Help! Computer will not turn on... Carlos Windows Vista 1 04-07-2007 04:00 PM
Turn on my computer Alex428 Windows XP 8 03-20-2007 02:45 AM
Turn off my computer... Alex428 Windows XP 11 03-19-2007 03:30 PM


New To Technology Questions? Do You Need Help with Your Computer or Device? Do You Need Help with this site?

All times are GMT -8. The time now is 01:02 PM.


2003 - 2009 All Rights Reserved. Technology Questions

Search Engine Friendly URLs by vBSEO 3.3.0