Hi,

If you haven't already, visit Windows Update and install any available
critical updates. If SP1 is not already installed, make sure this is one of
them: [url]http://support.microsoft.com/kb/935280[/url]

Also, uninstall any of the preinstalled "crap" that he is not going to use,
especially toolbars and anything else that integrates itself into the
Windows shell as this is the most frequent cause of this problem. Tools like
the google desktop are known to cause symptoms such as you describe.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"beerslayer" <guest@unknown-email.com> wrote in message
news:7defda6cdecb9abe32e4cca2c9478619@nntp-gateway.com...[color=blue]
>
> Hi, folks -
>
> I just bought my dad a brand-new laptop computer with Vista 64-bit Home
> Premium pre-installed. Almost immediately, we started noticing a rather
> strange problem with this computer.
>
> Seemingly at random, the operating system decides that it doesn't want
> us to select a file in a file dialog window (if I select Open... within
> an application and then browse to select a document to open, for
> example), and so it closes the browse dialog a few seconds after it
> opens, whether or not a file has been selected, and when it does this,
> the entire application closes as well. For some reason, this dialog
> seems to make its application crash. I've never seen anything quite
> like it before.
>
> Sometimes this browse dialog works without any problem. But once it
> starts happening during a given login session, it will happen every time
> that dialog appears.
>
> Does anyone out there have any clue why this might be happening? The
> computer is brand-new and has very little software of any kind installed
> on it other than the crap that comes pre-installed.
>
> Thanks in advance...
>
>
> --
> beerslayer[/color]