|
| | |||||||
| Windows Vista Discuss the different versions of Windows Vista, Fuji, or Vienna |
| | LinkBack | Thread Tools |
| |||
| Outlook 2007 stops working on Vista I have installed Office 2007 onVista and it worked great for 2 weeks. Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. I have this entry in the event viewer: Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. Other office applications works great. I tried uninstall/reinstall office but it didn't solve the problem. Any idea how to solve it ? ra294 |
| |||
| Re: Outlook 2007 stops working on Vista Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> Microsoft Office Diagnostics -Michael "Y.A" <news@almogim.com> wrote in message news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=blue] >I have installed Office 2007 onVista and it worked great for 2 weeks. > Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. > I have this entry in the event viewer: > > Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting > module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, > fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. > > Other office applications works great. > I tried uninstall/reinstall office but it didn't solve the problem. > > Any idea how to solve it ? > > ra294 >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Office Diagnostics didn't find any problems. Any other ideas ? ra294 "MICHAEL" <u158627_emr@dslr.net> wrote in message news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=blue] > Did you try "Microsoft Office Diagnostics" located under "Microsoft Office > Tools"? > > Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> > Microsoft Office Diagnostics > > > -Michael > > > "Y.A" <news@almogim.com> wrote in message > news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=green] >>I have installed Office 2007 onVista and it worked great for 2 weeks. >> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >> I have this entry in the event viewer: >> >> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp >> 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp >> 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process >> id 0x1608, application start time 0x01c73629626e43f0. >> >> Other office applications works great. >> I tried uninstall/reinstall office but it didn't solve the problem. >> >> Any idea how to solve it ? >> >> ra294 >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista If you're using OL with Exchange then a whole other set of issues come into play. If not: 1) There have been Adobe issues with the Beta and RTM Office. I haven't had them. Turn off the Adobe plugin in Outlook by going to Tools/Trust Center and disconnectiong Adobe from Outlook. Simply go to tools > trust center > add ins, and then at the bottom of the screen select COM Add-ins from the drop down menu box, and hit the go button. From the next screen deselect (remove checkmark) PDFMOutlook. 2) Try holding down Ctrl key when you start OL--functionality used by most should be available in Safe Mode. 3) Disable Outlook integration from Adobe (Add/Remove Programs, Change) Outlook 2003 and earlier versions seemed a lot more tolerant of pst file corruption than 2007 is. I'd like to know why. I haven't had problems with Office 2007 yet, including its Betas but a number of people have. Many types of crashes if repeated will corrupt Office 2007. (and .ost files if you are using exchange caching), and if Outlook doesn’t figure out and automatically repair it on startup, you will get into a start crash loop. Use the scanpst.exe and scanost.exe files (office default install location/office12 directory, not the weird 1033 dir they used to be in), for which outlook must not be running (and Yahoo desktop search, and other things that access .psts must also be stopped). Once your .pst(s) / .osts are repaired, Outlook should not only start OK again, but if you have big ..psts, it will probably run a bit better too. AN alternative for repairing an .ost is also renaming it (for backup purposes), and letting Outlook recreate it based on what is stored on exchange (you will lose almost nothing, what you do lose may be a couple of view settings like shortcuts to folders) CH "Y.A" <news@almogim.com> wrote in message news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=blue] >I have installed Office 2007 onVista and it worked great for 2 weeks. > Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. > I have this entry in the event viewer: > > Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp > 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp > 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id > 0x1608, application start time 0x01c73629626e43f0. > > Other office applications works great. > I tried uninstall/reinstall office but it didn't solve the problem. > > Any idea how to solve it ? > > ra294 >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista I don't have the Com Addin PDFMOutlook. I have repaired the pst file but Outllook 2007 still closes after 10 seconds. Maybe is has something to do with the faulting module ntdll.dll ? Any other idea ? ra294 "Chad Harris" <getsomevistainfoout.net> wrote in message news:%23WLebr0NHHA.4848@TK2MSFTNGP04.phx.gbl...[color=blue] > If you're using OL with Exchange then a whole other set of issues come > into play. If not: > > 1) There have been Adobe issues with the Beta and RTM Office. I haven't > had them. Turn off the Adobe plugin in Outlook by going to Tools/Trust > Center and disconnectiong Adobe from Outlook. Simply go to tools > trust > center > add ins, and then at the bottom of the screen select COM Add-ins > from the drop down menu box, and hit the go button. From the next screen > deselect (remove checkmark) PDFMOutlook. > > 2) Try holding down Ctrl key when you start OL--functionality used by most > should be available in Safe Mode. > > 3) Disable Outlook integration from Adobe (Add/Remove Programs, Change) > > > Outlook 2003 and earlier versions seemed a lot more tolerant of pst file > corruption than 2007 is. I'd like to know why. I haven't had problems > with Office 2007 yet, including its Betas but a number of people have. > Many types of crashes if repeated will corrupt Office 2007. (and .ost > files if you are using exchange caching), and if Outlook doesn’t figure > out and automatically repair it on startup, you will get into a start > crash loop. Use the scanpst.exe and scanost.exe files (office default > install location/office12 directory, not the weird 1033 dir they used to > be in), for which outlook must not be running (and Yahoo desktop search, > and other things that access .psts must also be stopped). Once your > .pst(s) / .osts are repaired, Outlook should not only start OK again, but > if you have big .psts, it will probably run a bit better too. AN > alternative for repairing an .ost is also renaming it (for backup > purposes), and letting Outlook recreate it based on what is stored on > exchange (you will lose almost nothing, what you do lose may be a couple > of view settings like shortcuts to folders) > > > CH > > > > "Y.A" <news@almogim.com> wrote in message > news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=green] >>I have installed Office 2007 onVista and it worked great for 2 weeks. >> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >> I have this entry in the event viewer: >> >> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp >> 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp >> 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process >> id 0x1608, application start time 0x01c73629626e43f0. >> >> Other office applications works great. >> I tried uninstall/reinstall office but it didn't solve the problem. >> >> Any idea how to solve it ? >> >> ra294 >>[/color] > >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista YA-- I'd make sure of any helpful errors at Event Viewer and also the help is superb on the Outlook groups with multiple MVPs and Outlook experts including 4-6 Outlook book authors who are regular prolific contributors. Are you getting the faulting module error near or at the time that OL closes? This may sound a little off the wall but based on some past expriences make sure that if you ever had BCM (Business Contact Manager) with OL 2003? I've seen similar problems when people have installed OL 2007 and certain files are not deleted despite using Add/Remove to uninstall the previous OL or Office edition because Add/Remove remains as long as the MSFT campus remains a very erratic utility. For some reason whatever Vista team(s) work with Add/Remove have done very little to improve its capability over the years and through many Operating Systems including the current one they call Vista. I doubt it will change with whatever Blackcomb is called in the next 4-6 years. Device Manager can't tell you ever whether a driver is trashed and yes I mean Windows signed drivers as well and Add/Remove is an erratic little puppy. I have also seen this problem when the Windows Installer Cleanup Utility is used and I always use it on an Office or major uninstall. Go here and make sure that if you have this file you shift+delete it: C:\Windows\System 32\IrisM32.dll. or whichever file path depending on what volume or drive the problem is located on. CH "Y.A" <news@almogim.com> wrote in message news:BAAED4AE-BB6F-4927-9417-EF06AAB4A94B@microsoft.com...[color=blue] >I don't have the Com Addin PDFMOutlook. > I have repaired the pst file but Outllook 2007 still closes after 10 > seconds. > > Maybe is has something to do with the faulting module ntdll.dll ? > > Any other idea ? > > ra294 > > "Chad Harris" <getsomevistainfoout.net> wrote in message > news:%23WLebr0NHHA.4848@TK2MSFTNGP04.phx.gbl...[color=green] >> If you're using OL with Exchange then a whole other set of issues come >> into play. If not: >> >> 1) There have been Adobe issues with the Beta and RTM Office. I haven't >> had them. Turn off the Adobe plugin in Outlook by going to Tools/Trust >> Center and disconnectiong Adobe from Outlook. Simply go to tools > trust >> center > add ins, and then at the bottom of the screen select COM Add-ins >> from the drop down menu box, and hit the go button. From the next screen >> deselect (remove checkmark) PDFMOutlook. >> >> 2) Try holding down Ctrl key when you start OL--functionality used by >> most should be available in Safe Mode. >> >> 3) Disable Outlook integration from Adobe (Add/Remove Programs, Change) >> >> >> Outlook 2003 and earlier versions seemed a lot more tolerant of pst file >> corruption than 2007 is. I'd like to know why. I haven't had problems >> with Office 2007 yet, including its Betas but a number of people have. >> Many types of crashes if repeated will corrupt Office 2007. (and .ost >> files if you are using exchange caching), and if Outlook doesn’t figure >> out and automatically repair it on startup, you will get into a start >> crash loop. Use the scanpst.exe and scanost.exe files (office default >> install location/office12 directory, not the weird 1033 dir they used to >> be in), for which outlook must not be running (and Yahoo desktop search, >> and other things that access .psts must also be stopped). Once your >> .pst(s) / .osts are repaired, Outlook should not only start OK again, but >> if you have big .psts, it will probably run a bit better too. AN >> alternative for repairing an .ost is also renaming it (for backup >> purposes), and letting Outlook recreate it based on what is stored on >> exchange (you will lose almost nothing, what you do lose may be a couple >> of view settings like shortcuts to folders) >> >> >> CH >> >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 >>> seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp >>> 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time >>> stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, >>> process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >> >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Have tried unchecking any add-ins that are in Outlook? Tools>Trust Center>Add-ins I bet something there is causing as problem. Have you installed any new programs that may have added an ad-in to Outlook? Was this an upgrade of a previous Office version? -Michael "Y.A" <news@almogim.com> wrote in message news:1978353A-5D26-4F4D-B2C8-7862F33CB0E2@microsoft.com...[color=blue] > Office Diagnostics didn't find any problems. > > Any other ideas ? > > ra294 > > > "MICHAEL" <u158627_emr@dslr.net> wrote in message > news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=green] >> Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? >> >> Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> >> Microsoft Office Diagnostics >> >> >> -Michael >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting >>> module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, >>> fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Sorry, I wasn't thinking. If Outlook is closing after a few seconds, then my last bit advice won't work for you. -Michael "Y.A" <news@almogim.com> wrote in message news:1978353A-5D26-4F4D-B2C8-7862F33CB0E2@microsoft.com...[color=blue] > Office Diagnostics didn't find any problems. > > Any other ideas ? > > ra294 > > > "MICHAEL" <u158627_emr@dslr.net> wrote in message > news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=green] >> Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? >> >> Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> >> Microsoft Office Diagnostics >> >> >> -Michael >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting >>> module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, >>> fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Sorry, I wasn't thinking. If Outlook is closing after a few seconds, then my last bit advice won't work for you. -Michael "Y.A" <news@almogim.com> wrote in message news:1978353A-5D26-4F4D-B2C8-7862F33CB0E2@microsoft.com...[color=blue] > Office Diagnostics didn't find any problems. > > Any other ideas ? > > ra294 > > > "MICHAEL" <u158627_emr@dslr.net> wrote in message > news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=green] >> Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? >> >> Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> >> Microsoft Office Diagnostics >> >> >> -Michael >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting >>> module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, >>> fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Sorry, I wasn't thinking. If Outlook is closing after a few seconds, then my last bit advice won't work for you. -Michael "Y.A" <news@almogim.com> wrote in message news:1978353A-5D26-4F4D-B2C8-7862F33CB0E2@microsoft.com...[color=blue] > Office Diagnostics didn't find any problems. > > Any other ideas ? > > ra294 > > > "MICHAEL" <u158627_emr@dslr.net> wrote in message > news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=green] >> Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? >> >> Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> >> Microsoft Office Diagnostics >> >> >> -Michael >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting >>> module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, >>> fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Try this: [url]http://blogs.msdn.com/rgregg/archive/2006/09/11/749882.aspx[/url] To Disconnect an Misbehaving Add-in: 1.. Start Outlook. If you cannot start Outlook because an add-in is causing it to crash immediately, you should be prompted to disable the add-in (in B2TR or later builds), otherwise use the command line outlook.exe /safe to boot in safe mode. 2.. From the Outlook window, select the Tools menu, and then Trust Center. 3.. Click on the Add-ins tab, and then click the Go button at the bottom of the page. 4.. Disable one or more third party add-ins listed in the dialog. If you were directed here from a crash report, you should have seen information on which add-in was responsible for the crash. Find that add-in and uncheck the box next to the add-in. 5.. Click OK. 6.. Restart Outlook. "Y.A" <news@almogim.com> wrote in message news:1978353A-5D26-4F4D-B2C8-7862F33CB0E2@microsoft.com...[color=blue] > Office Diagnostics didn't find any problems. > > Any other ideas ? > > ra294 > > > "MICHAEL" <u158627_emr@dslr.net> wrote in message > news:%23n0CXV0NHHA.4604@TK2MSFTNGP06.phx.gbl...[color=green] >> Did you try "Microsoft Office Diagnostics" located under "Microsoft Office Tools"? >> >> Start Menu>All Programs>Microsoft Office>Microsoft Office Tools> >> Microsoft Office Diagnostics >> >> >> -Michael >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp 0x4542840f, faulting >>> module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, >>> fault offset 0x000af1c9, process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Did you install any new programs between the time it worked and when it started to fail? "Y.A" <news@almogim.com> wrote in message news:BAAED4AE-BB6F-4927-9417-EF06AAB4A94B@microsoft.com...[color=blue] >I don't have the Com Addin PDFMOutlook. > I have repaired the pst file but Outllook 2007 still closes after 10 > seconds. > > Maybe is has something to do with the faulting module ntdll.dll ? > > Any other idea ? > > ra294 > > "Chad Harris" <getsomevistainfoout.net> wrote in message > news:%23WLebr0NHHA.4848@TK2MSFTNGP04.phx.gbl...[color=green] >> If you're using OL with Exchange then a whole other set of issues come >> into play. If not: >> >> 1) There have been Adobe issues with the Beta and RTM Office. I haven't >> had them. Turn off the Adobe plugin in Outlook by going to Tools/Trust >> Center and disconnectiong Adobe from Outlook. Simply go to tools > trust >> center > add ins, and then at the bottom of the screen select COM Add-ins >> from the drop down menu box, and hit the go button. From the next screen >> deselect (remove checkmark) PDFMOutlook. >> >> 2) Try holding down Ctrl key when you start OL--functionality used by >> most should be available in Safe Mode. >> >> 3) Disable Outlook integration from Adobe (Add/Remove Programs, Change) >> >> >> Outlook 2003 and earlier versions seemed a lot more tolerant of pst file >> corruption than 2007 is. I'd like to know why. I haven't had problems >> with Office 2007 yet, including its Betas but a number of people have. >> Many types of crashes if repeated will corrupt Office 2007. (and .ost >> files if you are using exchange caching), and if Outlook doesn’t figure >> out and automatically repair it on startup, you will get into a start >> crash loop. Use the scanpst.exe and scanost.exe files (office default >> install location/office12 directory, not the weird 1033 dir they used to >> be in), for which outlook must not be running (and Yahoo desktop search, >> and other things that access .psts must also be stopped). Once your >> .pst(s) / .osts are repaired, Outlook should not only start OK again, but >> if you have big .psts, it will probably run a bit better too. AN >> alternative for repairing an .ost is also renaming it (for backup >> purposes), and letting Outlook recreate it based on what is stored on >> exchange (you will lose almost nothing, what you do lose may be a couple >> of view settings like shortcuts to folders) >> >> >> CH >> >> >> >> "Y.A" <news@almogim.com> wrote in message >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com...[color=darkred] >>>I have installed Office 2007 onVista and it worked great for 2 weeks. >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 >>> seconds. >>> I have this entry in the event viewer: >>> >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp >>> 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time >>> stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, >>> process id 0x1608, application start time 0x01c73629626e43f0. >>> >>> Other office applications works great. >>> I tried uninstall/reinstall office but it didn't solve the problem. >>> >>> Any idea how to solve it ? >>> >>> ra294 >>>[/color] >> >>[/color] >[/color] |
| |||
| Re: Outlook 2007 stops working on Vista Did anyone ever find a fix for this one? I have vista business in a win2k domain w/office 2007 small bus edition and have found that this file is at the root of all my office crashes ntdll.dll "John Barnes" wrote: [color=blue] > Did you install any new programs between the time it worked and when it > started to fail? > > > "Y.A" <news@almogim.com> wrote in message > news:BAAED4AE-BB6F-4927-9417-EF06AAB4A94B@microsoft.com...[color=green] > >I don't have the Com Addin PDFMOutlook. > > I have repaired the pst file but Outllook 2007 still closes after 10 > > seconds. > > > > Maybe is has something to do with the faulting module ntdll.dll ? > > > > Any other idea ? > > > > ra294 > > > > "Chad Harris" <getsomevistainfoout.net> wrote in message > > news:%23WLebr0NHHA.4848@TK2MSFTNGP04.phx.gbl...[color=darkred] > >> If you're using OL with Exchange then a whole other set of issues come > >> into play. If not: > >> > >> 1) There have been Adobe issues with the Beta and RTM Office. I haven't > >> had them. Turn off the Adobe plugin in Outlook by going to Tools/Trust > >> Center and disconnectiong Adobe from Outlook. Simply go to tools > trust > >> center > add ins, and then at the bottom of the screen select COM Add-ins > >> from the drop down menu box, and hit the go button. From the next screen > >> deselect (remove checkmark) PDFMOutlook. > >> > >> 2) Try holding down Ctrl key when you start OL--functionality used by > >> most should be available in Safe Mode. > >> > >> 3) Disable Outlook integration from Adobe (Add/Remove Programs, Change) > >> > >> > >> Outlook 2003 and earlier versions seemed a lot more tolerant of pst file > >> corruption than 2007 is. I'd like to know why. I haven't had problems > >> with Office 2007 yet, including its Betas but a number of people have. > >> Many types of crashes if repeated will corrupt Office 2007. (and .ost > >> files if you are using exchange caching), and if Outlook doesn’t figure > >> out and automatically repair it on startup, you will get into a start > >> crash loop. Use the scanpst.exe and scanost.exe files (office default > >> install location/office12 directory, not the weird 1033 dir they used to > >> be in), for which outlook must not be running (and Yahoo desktop search, > >> and other things that access .psts must also be stopped). Once your > >> .pst(s) / .osts are repaired, Outlook should not only start OK again, but > >> if you have big .psts, it will probably run a bit better too. AN > >> alternative for repairing an .ost is also renaming it (for backup > >> purposes), and letting Outlook recreate it based on what is stored on > >> exchange (you will lose almost nothing, what you do lose may be a couple > >> of view settings like shortcuts to folders) > >> > >> > >> CH > >> > >> > >> > >> "Y.A" <news@almogim.com> wrote in message > >> news:F67A8702-FC34-4A60-8F3F-49BA1372B7CA@microsoft.com... > >>>I have installed Office 2007 onVista and it worked great for 2 weeks. > >>> Suddenly, whenever I start Outlook 2007 it stop working after 10 > >>> seconds. > >>> I have this entry in the event viewer: > >>> > >>> Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp > >>> 0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time > >>> stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, > >>> process id 0x1608, application start time 0x01c73629626e43f0. > >>> > >>> Other office applications works great. > >>> I tried uninstall/reinstall office but it didn't solve the problem. > >>> > >>> Any idea how to solve it ? > >>> > >>> ra294 > >>> > >> > >>[/color] > >[/color] > >[/color] |
| Bookmarks |
| Thread Tools | |
| |
| | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| IE7 Stops Working when trying to send e-mail using Outlook Web Acc | Becca7496 | Internet Explorer | 1 | 04-24-2008 02:10 AM |
| word 2007 stops working when sending e-mails | steverye | Microsoft Office | 0 | 11-23-2007 03:10 PM |
| Outlook 2007 Stops Receiving Emails | Mat | Microsoft Office | 3 | 10-03-2007 06:30 PM |
| Latest Windows Vista Update stops Outlook 2007 from working, Please help | azaminc@gmail.com | Windows Vista | 2 | 06-30-2007 11:10 AM |
| Problem - Outlook 2007 stops working under Vista | Y.A | Windows Vista | 17 | 05-18-2007 07:50 AM |
| New To Technology Questions? | Do You Need Help with Your Computer or Device? | Do You Need Help with this site? |