It is under warranty; contact the manufacturer, or point of sale, immediately.
--
Mad Mike


"kishimi" wrote:
[color=blue]
>
> this morning i got onto my desktop, which is less then 5 months old and
> has been working fine up until now. Im pretty sure its windows vista
> home premium (i think). I got onto it this morning and it was a little
> sluggish, but i wasnt really worried about it since it cleared up pretty
> quickly. I tried to shut it off, and i went to do some other stuff.
>
> about three hours later I came back and found that it hadnt shut off,
> and it was showing a blue screen like the old 95 desktop, and a large
> old mouse pointer. nothing was on the screen besides that. I tried
> ctrl-alt-del but it didnt do anything, so i had to hold down the power
> button to shut it off. I waited a few minutes and turned it back on, it
> did the normal start up routine and went to the menu that asks if you
> want to start in safe mode or normal mode.
>
> Its only done that a couple other times, and its never had problems if
> i just start it in normal mode. So i tried that and it went through all
> the start up stuff, showed a blue screen with a bunch of white righting
> on it for a half second and then rebooted and went to the safe or normal
> mode load menu again. I tried doing safe mode and it just went through
> the load and sat there with a blank black screen with the old white
> cursor. i also tried to do the backup restore thing, f11 when booting
> up, and it just went back to the blue screen that it had at the very
> beginning. any idea what i can do to fix it? like i said it is a pretty
> new computer and has never had problems before.
>
>
> --
> kishimi
>[/color]