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Old 02-14-2009, 04:40 PM
Jeff
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Unable to access internet after update and program installations

My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried
installing various anti-virus programs (after uninstalling the Norton that
came with it), and when I do, IE will not bring up the webpages. The same
happened when SP1 was downloaded and installed. It says that I am connected,
but the browser won't bring up web pages. I can regain net access by
uninstalling the offending program/update. I can't figure out what is going
on. Any suggestions?
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Old 02-14-2009, 04:40 PM
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Old 02-14-2009, 04:40 PM
Mark L. Ferguson
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Re: Unable to access internet after update and program installations

Look for firewall settings in the anti-virus app that does that.

"Jeff" <Jeff@discussions.microsoft.com> wrote in message
news:46E37981-D07E-4133-B0C2-EBFEEA87B7A0@microsoft.com...[color=blue]
> My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried
> installing various anti-virus programs (after uninstalling the Norton that
> came with it), and when I do, IE will not bring up the webpages. The same
> happened when SP1 was downloaded and installed. It says that I am
> connected,
> but the browser won't bring up web pages. I can regain net access by
> uninstalling the offending program/update. I can't figure out what is
> going
> on. Any suggestions?[/color]

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  #3 (permalink)  
Old 02-14-2009, 04:40 PM
Ross Moody
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Re: Unable to access internet after update and program installations


"Jeff" <Jeff@discussions.microsoft.com> wrote in message
news:46E37981-D07E-4133-B0C2-EBFEEA87B7A0@microsoft.com...[color=blue]
> My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried
> installing various anti-virus programs (after uninstalling the Norton that
> came with it), and when I do, IE will not bring up the webpages. The same
> happened when SP1 was downloaded and installed. It says that I am
> connected,
> but the browser won't bring up web pages. I can regain net access by
> uninstalling the offending program/update. I can't figure out what is
> going
> on. Any suggestions?[/color]
Did you completely uninstall Norton? Forgot URL but go to Norton Web page
get uninstaller for all Norton "stuff". Worked for me. Then got "A vast
home" for free.
Ross

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