Help please. I'm running Windows Vista Home Basic with SP1. Up to the 2/12 I
could download and update this via the auto download. Now all I get is a
message that Windows update agent 3.0 will be downloaded and installed. It
downloads but will not install I get the following message - ERROR CODE
80073712. Any help would be appreciated

Clive

Click Start, and then type cmd in the Start Search box.
In the results area, right-click cmd.exe, and then click Run as
administrator. You will be prompted to type the password for an
administrator account. Click Continue if you are the administrator or type
the administrator password. Then, click Continue.
At the command prompt, type Sfc /scannow, and then press ENTER.

The scan may take some time. Windows will repair any corrupted or missing
files that it finds. If information from the installation CD is needed to
repair the problem, you may be prompted to insert your Windows Vista CD.
After you run System File Checker, try to run Windows Update.
--
Use the "Ratings" feature. It helps the new users.
Need more Answers? Try the new Microsoft Answers pages.
[url]http://answers.microsoft.com/en-us/windows/dd228912.aspx[/url]
Mark L. Ferguson MS-MVP
[url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url]

"shippy" <shippy33@btinternet.com> wrote in message
news:B1E22C0A-FB8B-462A-88B3-A9F6F6B3D559@microsoft.com...[color=blue]
> Help please. I'm running Windows Vista Home Basic with SP1. Up to the 2/12
> I could download and update this via the auto download. Now all I get is a
> message that Windows update agent 3.0 will be downloaded and installed. It
> downloads but will not install I get the following message - ERROR CODE
> 80073712. Any help would be appreciated
>
> Clive[/color]

How does that fix his problem though? Wouldnt it make more sense to clear
all the Windows update data and make it try to update again?

"Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
message news:E49C6E63-654A-41D3-ABCD-54E1611C00BD@microsoft.com...[color=blue]
> Click Start, and then type cmd in the Start Search box.
> In the results area, right-click cmd.exe, and then click Run as
> administrator. You will be prompted to type the password for an
> administrator account. Click Continue if you are the administrator or type
> the administrator password. Then, click Continue.
> At the command prompt, type Sfc /scannow, and then press ENTER.
>
> The scan may take some time. Windows will repair any corrupted or missing
> files that it finds. If information from the installation CD is needed to
> repair the problem, you may be prompted to insert your Windows Vista CD.
> After you run System File Checker, try to run Windows Update.
> --
> Use the "Ratings" feature. It helps the new users.
> Need more Answers? Try the new Microsoft Answers pages.
> [url]http://answers.microsoft.com/en-us/windows/dd228912.aspx[/url]
> Mark L. Ferguson MS-MVP
> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url]
>
> "shippy" <shippy33@btinternet.com> wrote in message
> news:B1E22C0A-FB8B-462A-88B3-A9F6F6B3D559@microsoft.com...[color=green]
>> Help please. I'm running Windows Vista Home Basic with SP1. Up to the
>> 2/12 I could download and update this via the auto download. Now all I
>> get is a message that Windows update agent 3.0 will be downloaded and
>> installed. It downloads but will not install I get the following
>> message - ERROR CODE 80073712. Any help would be appreciated
>>
>> Clive[/color]
>
>[/color]

There is a KBase article about this exact error you can search for if you
like, that recommends this action. System Restore to clear the data would be
next, I agree.

--
Use the "Ratings" feature. It helps the new users.
Need more Answers? Try the new Microsoft Answers pages.
[url]http://answers.microsoft.com/en-us/windows/dd228912.aspx[/url]
Mark L. Ferguson MS-MVP
[url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url]

"Hugh Jeego" <id@example.com> wrote in message
news:#rPaDo7XJHA.2280@TK2MSFTNGP06.phx.gbl...[color=blue]
> How does that fix his problem though? Wouldnt it make more sense to clear
> all the Windows update data and make it try to update again?
>
> "Mark L. Ferguson" <MarkLFerguson@discussions.microsoft.com> wrote in
> message news:E49C6E63-654A-41D3-ABCD-54E1611C00BD@microsoft.com...[color=green]
>> Click Start, and then type cmd in the Start Search box.
>> In the results area, right-click cmd.exe, and then click Run as
>> administrator. You will be prompted to type the password for an
>> administrator account. Click Continue if you are the administrator or
>> type the administrator password. Then, click Continue.
>> At the command prompt, type Sfc /scannow, and then press ENTER.
>>
>> The scan may take some time. Windows will repair any corrupted or missing
>> files that it finds. If information from the installation CD is needed to
>> repair the problem, you may be prompted to insert your Windows Vista CD.
>> After you run System File Checker, try to run Windows Update.
>> --
>> Use the "Ratings" feature. It helps the new users.
>> Need more Answers? Try the new Microsoft Answers pages.
>> [url]http://answers.microsoft.com/en-us/windows/dd228912.aspx[/url]
>> Mark L. Ferguson MS-MVP
>> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url]
>>
>> "shippy" <shippy33@btinternet.com> wrote in message
>> news:B1E22C0A-FB8B-462A-88B3-A9F6F6B3D559@microsoft.com...[color=darkred]
>>> Help please. I'm running Windows Vista Home Basic with SP1. Up to the
>>> 2/12 I could download and update this via the auto download. Now all I
>>> get is a message that Windows update agent 3.0 will be downloaded and
>>> installed. It downloads but will not install I get the following
>>> message - ERROR CODE 80073712. Any help would be appreciated
>>>
>>> Clive[/color]
>>
>>[/color]
>[/color]

shippy wrote:[color=blue]
> Help please. I'm running Windows Vista Home Basic with SP1. Up to the
> 2/12 I could download and update this via the auto download. Now all I
> get is a message that Windows update agent 3.0 will be downloaded and
> installed. It downloads but will not install I get the following message
> - ERROR CODE 80073712. Any help would be appreciated
>
> Clive[/color]

It's time to fire up resedit.exe, my friend....

<snicker>

On Dec 22, 4:32*pm, "jon.in.durham" <j...@no.email.com> wrote:[color=blue]
> shippy wrote:[color=green]
> > Help please. I'm running Windows Vista Home Basic with SP1. Up to the
> > 2/12 I could download and update this via the auto download. Now all I
> > get is a message that Windows update agent 3.0 will be downloaded and
> > installed. It downloads but will not install I get the following message
> > - ERROR CODE 80073712. Any help would be appreciated[/color]
>[color=green]
> > Clive[/color]
>
> It's time to fire up resedit.exe, my friend....
>
> <snicker>[/color]

Is that something like Prefedit?