|
| | |||||||
| Windows Vista Discuss the different versions of Windows Vista, Fuji, or Vienna |
| | LinkBack | Thread Tools |
| |||
| User folders being erroneously recreated in default location I moved some of my User subfolders, ie Documents and Desktop, to my D: drive for backup purposes. I moved them the correct way, by right clicking>Properties>Location. A few weeks later I noticed that when I looked in my User folder, I now had two Documents and two Desktops shown. The new folders had somehow been created, not by me, back in the default location for Vista. The new Documents folder was empty, the new Desktop folder had a single icon, a shortcut to a newly installed program. I deleted the two new folders, and as a test, I uninstalled that new program that had the shortcut. I then reinstalled it, and in the installation it created again the erroneous Documents folder in the default location, along with the program's shortcut located in it. My best guess is that the installation called for placing a shortcut in that particular location and Vista created the folder when it did not find it there. I assume some kind of similar programming created the erroneous Documents folder. Is there any way to stop this from happening, or is it a non-issue that can be ignored? It is irritating when I go in my user folder and see two Desktops and two Documents. Thanks |
| |||
| Re: User folders being erroneously recreated in default location The app was poorly written. There may be a setting for a save folder of some kind that could be changed, to allow deleting the Documents and Desktop locations. Something like a Tools menu, or Options. -- Please use the Communities guidelines when posting. [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] Use the "Ratings" feature. It helps the new users. Mark L. Ferguson MS-MVP [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] "Vince" <Vince@discussions.microsoft.com> wrote in message news:CB08B9DC-EA1A-4139-AE4D-AE39D8796A8E@microsoft.com...[color=blue] > I moved some of my User subfolders, ie Documents and Desktop, to my D: > drive > for backup purposes. I moved them the correct way, by right > clicking>Properties>Location. > > A few weeks later I noticed that when I looked in my User folder, I now > had > two Documents and two Desktops shown. The new folders had somehow been > created, not by me, back in the default location for Vista. The new > Documents folder was empty, the new Desktop folder had a single icon, a > shortcut to a newly installed program. > > I deleted the two new folders, and as a test, I uninstalled that new > program > that had the shortcut. I then reinstalled it, and in the installation it > created again the erroneous Documents folder in the default location, > along > with the program's shortcut located in it. > > My best guess is that the installation called for placing a shortcut in > that > particular location and Vista created the folder when it did not find it > there. I assume some kind of similar programming created the erroneous > Documents folder. > > Is there any way to stop this from happening, or is it a non-issue that > can > be ignored? It is irritating when I go in my user folder and see two > Desktops and two Documents. > > Thanks[/color] |
| |||
| Re: User folders being erroneously recreated in default location Thanks for the info. On computers that I set up, I always move the user folders like this, and I've looked at some others I've set up and see that this seems to be common problem. On some computers I've seen a second Pictures folder created back in the default location, but more commonly Documents or Desktop. I am wondering if there is a way to stop this from happening, something to do when I set up the computers? Thanks "Mark L. Ferguson" wrote: [color=blue] > The app was poorly written. There may be a setting for a save folder of some > kind that could be changed, to allow deleting the Documents and Desktop > locations. Something like a Tools menu, or Options. > > -- > Please use the Communities guidelines when posting. > [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > Use the "Ratings" feature. It helps the new users. > Mark L. Ferguson MS-MVP > [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > > "Vince" <Vince@discussions.microsoft.com> wrote in message > news:CB08B9DC-EA1A-4139-AE4D-AE39D8796A8E@microsoft.com...[color=green] > > I moved some of my User subfolders, ie Documents and Desktop, to my D: > > drive > > for backup purposes. I moved them the correct way, by right > > clicking>Properties>Location. > > > > A few weeks later I noticed that when I looked in my User folder, I now > > had > > two Documents and two Desktops shown. The new folders had somehow been > > created, not by me, back in the default location for Vista. The new > > Documents folder was empty, the new Desktop folder had a single icon, a > > shortcut to a newly installed program. > > > > I deleted the two new folders, and as a test, I uninstalled that new > > program > > that had the shortcut. I then reinstalled it, and in the installation it > > created again the erroneous Documents folder in the default location, > > along > > with the program's shortcut located in it. > > > > My best guess is that the installation called for placing a shortcut in > > that > > particular location and Vista created the folder when it did not find it > > there. I assume some kind of similar programming created the erroneous > > Documents folder. > > > > Is there any way to stop this from happening, or is it a non-issue that > > can > > be ignored? It is irritating when I go in my user folder and see two > > Desktops and two Documents. > > > > Thanks[/color] >[/color] |
| |||
| Re: User folders being erroneously recreated in default location OK thanks. Here is something odd. The erroneous Desktop folder just has the usual folder icon when I look in my user folder, not the shell folder icon. (The Desktop folder located on D: does have the shell folder icon). But if I go to Windows Explorer and type %USERPROFILE%\Desktop in the address bar, it goes to that erroneous folder. If I then delete the erroneous folder, then it goes to the correct Desktop folder, on D: "Mark L. Ferguson" wrote: [color=blue] > Not really. You cannot force the writer of the app to use the correct syntax > for the paths. Using, for example, "C:\Documents and > Settings\<UserName>/Desktop/..." instead of "%UserProfile%/Desktop" would > show that behavior. Vista changed the paths, but left in the relic folders > so that correctly written apps would still work. Your apps were poorly > written. > > -- > Please use the Communities guidelines when posting. > [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > Use the "Ratings" feature. It helps the new users. > Mark L. Ferguson MS-MVP > [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > > "Vince" <Vince@discussions.microsoft.com> wrote in message > news:2841C5B9-7B27-4148-A6D6-66B72E0F9D23@microsoft.com...[color=green] > > Thanks for the info. > > > > On computers that I set up, I always move the user folders like this, and > > I've looked at some others I've set up and see that this seems to be > > common > > problem. On some computers I've seen a second Pictures folder created > > back > > in the default location, but more commonly Documents or Desktop. > > > > I am wondering if there is a way to stop this from happening, something to > > do when I set up the computers? > > > > Thanks > > > > "Mark L. Ferguson" wrote: > >[color=darkred] > >> The app was poorly written. There may be a setting for a save folder of > >> some > >> kind that could be changed, to allow deleting the Documents and Desktop > >> locations. Something like a Tools menu, or Options. > >> > >> -- > >> Please use the Communities guidelines when posting. > >> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > >> Use the "Ratings" feature. It helps the new users. > >> Mark L. Ferguson MS-MVP > >> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > >> > >> "Vince" <Vince@discussions.microsoft.com> wrote in message > >> news:CB08B9DC-EA1A-4139-AE4D-AE39D8796A8E@microsoft.com... > >> > I moved some of my User subfolders, ie Documents and Desktop, to my D: > >> > drive > >> > for backup purposes. I moved them the correct way, by right > >> > clicking>Properties>Location. > >> > > >> > A few weeks later I noticed that when I looked in my User folder, I now > >> > had > >> > two Documents and two Desktops shown. The new folders had somehow been > >> > created, not by me, back in the default location for Vista. The new > >> > Documents folder was empty, the new Desktop folder had a single icon, a > >> > shortcut to a newly installed program. > >> > > >> > I deleted the two new folders, and as a test, I uninstalled that new > >> > program > >> > that had the shortcut. I then reinstalled it, and in the installation > >> > it > >> > created again the erroneous Documents folder in the default location, > >> > along > >> > with the program's shortcut located in it. > >> > > >> > My best guess is that the installation called for placing a shortcut in > >> > that > >> > particular location and Vista created the folder when it did not find > >> > it > >> > there. I assume some kind of similar programming created the erroneous > >> > Documents folder. > >> > > >> > Is there any way to stop this from happening, or is it a non-issue that > >> > can > >> > be ignored? It is irritating when I go in my user folder and see two > >> > Desktops and two Documents. > >> > > >> > Thanks > >>[/color][/color][/color] |
| |||
| Re: User folders being erroneously recreated in default location My example assumed you moved the %userprofile% folder. There are any number of combinations that might mess up. Failure of the app to use the proper environmental variable resulted in the path error. If the creator of the app had wanted to grant the right to move those as you did, it could have been done. Nit picking the particular case really isn't relevant. In terms of what you expect the app to do, it was not written as you prefer. No change in the operating system is going to effect the coding technique of the installed software. You would be forced to adjust the settings manually. Recognized Environment Variables: [url]http://technet2.microsoft.com/WindowsVista/en/library/3f1be40e-70c6-462c-9e8f-591d14d875cd1033.mspx?mfr=true[/url] -- Please use the Communities guidelines when posting. [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] Use the "Ratings" feature. It helps the new users. Mark L. Ferguson MS-MVP [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] "Vince" <Vince@discussions.microsoft.com> wrote in message news:BDB907B1-D25A-4FE2-B956-6572B76C4393@microsoft.com...[color=blue] > OK thanks. > > Here is something odd. The erroneous Desktop folder just has the usual > folder icon when I look in my user folder, not the shell folder icon. > (The > Desktop folder located on D: does have the shell folder icon). But if I > go > to Windows Explorer and type %USERPROFILE%\Desktop in the address bar, it > goes to that erroneous folder. If I then delete the erroneous folder, > then > it goes to the correct Desktop folder, on D: > > > > "Mark L. Ferguson" wrote: >[color=green] >> Not really. You cannot force the writer of the app to use the correct >> syntax >> for the paths. Using, for example, "C:\Documents and >> Settings\<UserName>/Desktop/..." instead of "%UserProfile%/Desktop" would >> show that behavior. Vista changed the paths, but left in the relic >> folders >> so that correctly written apps would still work. Your apps were poorly >> written. >> >> -- >> Please use the Communities guidelines when posting. >> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] >> Use the "Ratings" feature. It helps the new users. >> Mark L. Ferguson MS-MVP >> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] >> >> "Vince" <Vince@discussions.microsoft.com> wrote in message >> news:2841C5B9-7B27-4148-A6D6-66B72E0F9D23@microsoft.com...[color=darkred] >> > Thanks for the info. >> > >> > On computers that I set up, I always move the user folders like this, >> > and >> > I've looked at some others I've set up and see that this seems to be >> > common >> > problem. On some computers I've seen a second Pictures folder created >> > back >> > in the default location, but more commonly Documents or Desktop. >> > >> > I am wondering if there is a way to stop this from happening, something >> > to >> > do when I set up the computers? >> > >> > Thanks >> > >> > "Mark L. Ferguson" wrote: >> > >> >> The app was poorly written. There may be a setting for a save folder >> >> of >> >> some >> >> kind that could be changed, to allow deleting the Documents and >> >> Desktop >> >> locations. Something like a Tools menu, or Options. >> >> >> >> -- >> >> Please use the Communities guidelines when posting. >> >> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] >> >> Use the "Ratings" feature. It helps the new users. >> >> Mark L. Ferguson MS-MVP >> >> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] >> >> >> >> "Vince" <Vince@discussions.microsoft.com> wrote in message >> >> news:CB08B9DC-EA1A-4139-AE4D-AE39D8796A8E@microsoft.com... >> >> > I moved some of my User subfolders, ie Documents and Desktop, to my >> >> > D: >> >> > drive >> >> > for backup purposes. I moved them the correct way, by right >> >> > clicking>Properties>Location. >> >> > >> >> > A few weeks later I noticed that when I looked in my User folder, I >> >> > now >> >> > had >> >> > two Documents and two Desktops shown. The new folders had somehow >> >> > been >> >> > created, not by me, back in the default location for Vista. The new >> >> > Documents folder was empty, the new Desktop folder had a single >> >> > icon, a >> >> > shortcut to a newly installed program. >> >> > >> >> > I deleted the two new folders, and as a test, I uninstalled that new >> >> > program >> >> > that had the shortcut. I then reinstalled it, and in the >> >> > installation >> >> > it >> >> > created again the erroneous Documents folder in the default >> >> > location, >> >> > along >> >> > with the program's shortcut located in it. >> >> > >> >> > My best guess is that the installation called for placing a shortcut >> >> > in >> >> > that >> >> > particular location and Vista created the folder when it did not >> >> > find >> >> > it >> >> > there. I assume some kind of similar programming created the >> >> > erroneous >> >> > Documents folder. >> >> > >> >> > Is there any way to stop this from happening, or is it a non-issue >> >> > that >> >> > can >> >> > be ignored? It is irritating when I go in my user folder and see >> >> > two >> >> > Desktops and two Documents. >> >> > >> >> > Thanks >> >>[/color][/color][/color] |
| |||
| Re: User folders being erroneously recreated in default location Which settings are you referring to? Also, how do I move the %userprofile% folder? I've only been able to move the folders that are within it. Thanks "Mark L. Ferguson" wrote: [color=blue] > My example assumed you moved the %userprofile% folder. There are any number > of combinations that might mess up. Failure of the app to use the proper > environmental variable resulted in the path error. If the creator of the app > had wanted to grant the right to move those as you did, it could have been > done. Nit picking the particular case really isn't relevant. In terms of > what you expect the app to do, it was not written as you prefer. No change > in the operating system is going to effect the coding technique of the > installed software. You would be forced to adjust the settings manually. > > Recognized Environment Variables: > [url]http://technet2.microsoft.com/WindowsVista/en/library/3f1be40e-70c6-462c-9e8f-591d14d875cd1033.mspx?mfr=true[/url] > > -- > Please use the Communities guidelines when posting. > [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > Use the "Ratings" feature. It helps the new users. > Mark L. Ferguson MS-MVP > [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > > "Vince" <Vince@discussions.microsoft.com> wrote in message > news:BDB907B1-D25A-4FE2-B956-6572B76C4393@microsoft.com...[color=green] > > OK thanks. > > > > Here is something odd. The erroneous Desktop folder just has the usual > > folder icon when I look in my user folder, not the shell folder icon. > > (The > > Desktop folder located on D: does have the shell folder icon). But if I > > go > > to Windows Explorer and type %USERPROFILE%\Desktop in the address bar, it > > goes to that erroneous folder. If I then delete the erroneous folder, > > then > > it goes to the correct Desktop folder, on D: > > > > > > > > "Mark L. Ferguson" wrote: > >[color=darkred] > >> Not really. You cannot force the writer of the app to use the correct > >> syntax > >> for the paths. Using, for example, "C:\Documents and > >> Settings\<UserName>/Desktop/..." instead of "%UserProfile%/Desktop" would > >> show that behavior. Vista changed the paths, but left in the relic > >> folders > >> so that correctly written apps would still work. Your apps were poorly > >> written. > >> > >> -- > >> Please use the Communities guidelines when posting. > >> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > >> Use the "Ratings" feature. It helps the new users. > >> Mark L. Ferguson MS-MVP > >> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > >> > >> "Vince" <Vince@discussions.microsoft.com> wrote in message > >> news:2841C5B9-7B27-4148-A6D6-66B72E0F9D23@microsoft.com... > >> > Thanks for the info. > >> > > >> > On computers that I set up, I always move the user folders like this, > >> > and > >> > I've looked at some others I've set up and see that this seems to be > >> > common > >> > problem. On some computers I've seen a second Pictures folder created > >> > back > >> > in the default location, but more commonly Documents or Desktop. > >> > > >> > I am wondering if there is a way to stop this from happening, something > >> > to > >> > do when I set up the computers? > >> > > >> > Thanks > >> > > >> > "Mark L. Ferguson" wrote: > >> > > >> >> The app was poorly written. There may be a setting for a save folder > >> >> of > >> >> some > >> >> kind that could be changed, to allow deleting the Documents and > >> >> Desktop > >> >> locations. Something like a Tools menu, or Options. > >> >> > >> >> -- > >> >> Please use the Communities guidelines when posting. > >> >> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm[/url] > >> >> Use the "Ratings" feature. It helps the new users. > >> >> Mark L. Ferguson MS-MVP > >> >> [url]https://mvp.support.microsoft.com/profile/Mark.Ferguson[/url] > >> >> > >> >> "Vince" <Vince@discussions.microsoft.com> wrote in message > >> >> news:CB08B9DC-EA1A-4139-AE4D-AE39D8796A8E@microsoft.com... > >> >> > I moved some of my User subfolders, ie Documents and Desktop, to my > >> >> > D: > >> >> > drive > >> >> > for backup purposes. I moved them the correct way, by right > >> >> > clicking>Properties>Location. > >> >> > > >> >> > A few weeks later I noticed that when I looked in my User folder, I > >> >> > now > >> >> > had > >> >> > two Documents and two Desktops shown. The new folders had somehow > >> >> > been > >> >> > created, not by me, back in the default location for Vista. The new > >> >> > Documents folder was empty, the new Desktop folder had a single > >> >> > icon, a > >> >> > shortcut to a newly installed program. > >> >> > > >> >> > I deleted the two new folders, and as a test, I uninstalled that new > >> >> > program > >> >> > that had the shortcut. I then reinstalled it, and in the > >> >> > installation > >> >> > it > >> >> > created again the erroneous Documents folder in the default > >> >> > location, > >> >> > along > >> >> > with the program's shortcut located in it. > >> >> > > >> >> > My best guess is that the installation called for placing a shortcut > >> >> > in > >> >> > that > >> >> > particular location and Vista created the folder when it did not > >> >> > find > >> >> > it > >> >> > there. I assume some kind of similar programming created the > >> >> > erroneous > >> >> > Documents folder. > >> >> > > >> >> > Is there any way to stop this from happening, or is it a non-issue > >> >> > that > >> >> > can > >> >> > be ignored? It is irritating when I go in my user folder and see > >> >> > two > >> >> > Desktops and two Documents. > >> >> > > >> >> > Thanks > >> >>[/color][/color][/color] |
| |||
| Re: User folders being erroneously recreated in default location "Vince" <Vince@discussions.microsoft.com> wrote in message news:620EA704-56C2-4A6E-A150-2AF0AFD33021@microsoft.com...[color=blue][color=green] >> My example assumed you moved the %userprofile% folder. There are any >> number >> of combinations that might mess up. Failure of the app to use the proper >> environmental variable resulted in the path error. If the creator of the >> app >> had wanted to grant the right to move those as you did, it could have >> been >> done. Nit picking the particular case really isn't relevant. In terms of >> what you expect the app to do, it was not written as you prefer. No >> change >> in the operating system is going to effect the coding technique of the >> installed software. You would be forced to adjust the settings manually. >> >> Recognized Environment Variables: >> [url]http://technet2.microsoft.com/WindowsVista/en/library/3f1be40e-70c6-462c-9e8f-591d14d875cd1033.mspx?mfr=true[/url][/color] >[/color] ?[color=blue] > Which settings are you referring to? > > Also, how do I move the %userprofile% folder? I've only been able to move > the folders that are within it.[/color] As %userprofile% contains the HKCU hive of the registry, you cannot move it very easily. Without using Roaming User Profiles, you can do it with a lot of registry editing, but I would expect that it would cause big problems if the drive is unavailable to the OS for whatever reason. Here's a guy who has manage to do it: [url]http://joshmouch.wordpress.com:80/2007/04/07/change-user-profile-folder-location-in-vista/[/url] I just move the contained User Shell Folders to different drives, and even network locations in some instances, and leave the User folder itself, where it is, with the contained user registry hive and %appdata%. The best way to do this is to move the folders to their new locations (even network locations) and put hidden Symbolic Links in their places (using the MKLINK command), pointing to the new locations. This allows you to use the original addresses as usual, so completely avoids the issue you are having. ss. |
| |||
| Re: User folders being erroneously recreated in default location "Synapse Syndrome" <synapse@NOSPAMsyndrome.me.uk> wrote in message news:eaNPuZI$IHA.5336@TK2MSFTNGP04.phx.gbl...[color=blue] > > The best way to do this is to move the folders to their new locations > (even network locations) and put hidden Symbolic Links in their places > (using the MKLINK command), pointing to the new locations. This allows > you to use the original addresses as usual, so completely avoids the issue > you are having.[/color] Oh, and once you have started to use my technique on all your machines/accounts, you'll find that executing a batch script to make the MKLINKs to the new locations time-saving. ss. |
| |||
| Re: User folders being erroneously recreated in default location Which option would you recommend when using MKLINK for this purpose: /D, /H or /J? Thanks "Synapse Syndrome" wrote: [color=blue] > "Vince" <Vince@discussions.microsoft.com> wrote in message > news:620EA704-56C2-4A6E-A150-2AF0AFD33021@microsoft.com...[color=green][color=darkred] > >> My example assumed you moved the %userprofile% folder. There are any > >> number > >> of combinations that might mess up. Failure of the app to use the proper > >> environmental variable resulted in the path error. If the creator of the > >> app > >> had wanted to grant the right to move those as you did, it could have > >> been > >> done. Nit picking the particular case really isn't relevant. In terms of > >> what you expect the app to do, it was not written as you prefer. No > >> change > >> in the operating system is going to effect the coding technique of the > >> installed software. You would be forced to adjust the settings manually. > >> > >> Recognized Environment Variables: > >> [url]http://technet2.microsoft.com/WindowsVista/en/library/3f1be40e-70c6-462c-9e8f-591d14d875cd1033.mspx?mfr=true[/url][/color] > >[/color] > ?[color=green] > > Which settings are you referring to? > > > > Also, how do I move the %userprofile% folder? I've only been able to move > > the folders that are within it.[/color] > > > As %userprofile% contains the HKCU hive of the registry, you cannot move it > very easily. Without using Roaming User Profiles, you can do it with a lot > of registry editing, but I would expect that it would cause big problems if > the drive is unavailable to the OS for whatever reason. Here's a guy who > has manage to do it: > > [url]http://joshmouch.wordpress.com:80/2007/04/07/change-user-profile-folder-location-in-vista/[/url] > > I just move the contained User Shell Folders to different drives, and even > network locations in some instances, and leave the User folder itself, where > it is, with the contained user registry hive and %appdata%. > > The best way to do this is to move the folders to their new locations (even > network locations) and put hidden Symbolic Links in their places (using the > MKLINK command), pointing to the new locations. This allows you to use the > original addresses as usual, so completely avoids the issue you are having. > > ss. > > >[/color] |
| |||
| Re: User folders being erroneously recreated in default location "Vince" <Vince@discussions.microsoft.com> wrote in message news:ACAFFF73-CF43-495F-992E-009EF6E91B83@microsoft.com...[color=blue] > Which option would you recommend when using MKLINK for this purpose: /D, > /H or /J?[/color] I have not used Vista for anything serious for the last year, so I have to look in the archives. [url]http://groups.google.co.uk/group/microsoft.public.windows.vista.general/browse_frm/thread/805077443153f88d/9dbf05fa17b01e16?hl=en&lnk=st&q=#9dbf05fa17b01e16[/url] Looks like I used /J, but you will have to use /D for network locations. /D is the default action when no switch is used. ss. |
| Bookmarks |
| Thread Tools | |
| |
| | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| User profile recreated with old data | Thorny | Windows XP | 2 | 10-17-2007 03:00 PM |
| changing user folders location in Vista | Shidewa | Windows Vista | 8 | 07-27-2007 05:50 PM |
| User profile erased erroneously !!! How get data back ??? | Phil | Windows XP | 4 | 06-18-2007 06:50 AM |
| Change Default Location for User Profiles | news.microsoft.com | Windows XP | 2 | 01-06-2007 10:30 AM |
| RE: Default Users/My User location, is it possible to move the default to D:/ drive? | William Topping | Windows Vista | 2 | 01-01-2007 09:29 PM |
| New To Technology Questions? | Do You Need Help with Your Computer or Device? | Do You Need Help with this site? |