Uninstall your current version of Java, then visit
[url]http://www.java.com/en/download/manual.jsp[/url]
and download, then install, the "offline" version
(filesize: 15.18 MB).

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Whomever" wrote:

Vista Home Premium.

Yesterday morning, Java Updater advised that Version 6 Update 7 was
available.
I tried to install it, it hung at "Extracting Installer" in the Java
installer program.

Have disabled firewall/antivirus, etc., cannot install. Have tried
on-line installations in Firefox 3 and IE7, have tried off-line install,
they all hang at the same "Extracting Installer" indication.

The HP Recovery Manager will not reinstall the original Update 6
version.

Any clues as to what could be causing this frustrating problem?


--
Whomever

Windows Installer 4.5 is available:
[url]http://support.microsoft.com/kb/942288/en-us[/url]

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Whomever" <guest@unknown-email.com> wrote in message news:cb26439ceda086dec46835f266d56328@nntp-gateway.com...

'Carey Frisch [MVP Wrote:[color=blue]
> ;773258']Uninstall your current version of Java, then visit
> 'Download Java software from Sun Microsystems'
> ([url]http://www.java.com/en/download/manual.jsp[/url])
> and download, then install, the "offline" version
> (filesize: 15.18 MB).
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows Vista Enthusiast
>
> ---------------------------------------------------------------
>
> "Whomever" wrote:
>
> Vista Home Premium.
>
> Yesterday morning, Java Updater advised that Version 6 Update 7 was
> available.
> I tried to install it, it hung at "Extracting Installer" in the Java
> installer program.
>
> Have disabled firewall/antivirus, etc., cannot install. Have tried
> on-line installations in Firefox 3 and IE7, have tried off-line
> install,
> they all hang at the same "Extracting Installer" indication.
>
> The HP Recovery Manager will not reinstall the original Update 6
> version.
>
> Any clues as to what could be causing this frustrating problem?
>
>
> --
> Whomever[/color]
There is currently no version of Java installed on this computer:
Update 6 was removed, in accordance with instructions on a Sun Java
page, to try to remedy the problem.

I have previously downloaded and attempted to install the off-line
version, to no avail. In fact, a short while ago I ran CCleaner to get
rid of temp files, etc., and then, for the third or fourth time, tried
to install the off-line version of Java. The installer, as has been the
case since around 0500 yesterday, hung at "Extracting Installer."

I have now attempted to install Java at least a dozen times, in various
ways, and every single time, I get the "Extracting Installer" message
showing in the Java installer (both on- and off-line version), even when
I leave the installer running for well over thirty minutes.


--
Whomever

If you have the 32-bit version of Windows Vista, then download the
Windows6.0-KB942288-v2-x86.msu - 1.7 MB file

Note: Registry entries for "files\Java\jre1.6.0_06, the other ending in \bin"

can be safely deleted.


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast


---------------------------------------------------------------

"Whomever" <guest@unknown-email.com> wrote in message news:9f68ec91ec4535f27db0f68d41dd42cd@nntp-gateway.com...

'Carey Frisch [MVP Wrote:[color=blue]
> ;773304']Windows Installer 4.5 is available:
> 'Windows Installer 4.5 is available'
> ([url]http://support.microsoft.com/kb/942288/en-us[/url])
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows Vista Enthusiast
>
> ---------------------------------------------------------------
>
> "Whomever" <guest@xxxxxx-email.com> wrote in message
> news:cb26439ceda086dec46835f266d56328@xxxxxx-gateway.com...
>
> 'Carey Frisch [MVP Wrote:> > >[color=green][color=darkred]
> > > ;773258']Uninstall your current version of Java, then visit
> > > 'Download Java software from Sun Microsystems'
> > > ('Download Java software from Sun Microsystems'[/color]
> > ([url]http://www.java.com/en/download/manual.jsp[/url]))[color=darkred]
> > > and download, then install, the "offline" version
> > > (filesize: 15.18 MB).
> > >
> > > --
> > > Carey Frisch
> > > Microsoft MVP
> > > Windows Desktop Experience -
> > > Windows Vista Enthusiast
> > >
> > > ---------------------------------------------------------------
> > >
> > > "Whomever" wrote:
> > >
> > > Vista Home Premium.
> > >
> > > Yesterday morning, Java Updater advised that Version 6 Update 7 was
> > > available.
> > > I tried to install it, it hung at "Extracting Installer" in the Java
> > > installer program.
> > >
> > > Have disabled firewall/antivirus, etc., cannot install. Have tried
> > > on-line installations in Firefox 3 and IE7, have tried off-line
> > > install,
> > > they all hang at the same "Extracting Installer" indication.
> > >
> > > The HP Recovery Manager will not reinstall the original Update 6
> > > version.
> > >
> > > Any clues as to what could be causing this frustrating problem?
> > >
> > >
> > > --
> > > Whomever > > There is currently no version of Java installed on this computer:[/color][/color]
> Update 6 was removed, in accordance with instructions on a Sun Java
> page, to try to remedy the problem.
>
> I have previously downloaded and attempted to install the off-line
> version, to no avail. In fact, a short while ago I ran CCleaner to
> get
> rid of temp files, etc., and then, for the third or fourth time,
> tried
> to install the off-line version of Java. The installer, as has been
> the
> case since around 0500 yesterday, hung at "Extracting Installer."
>
> I have now attempted to install Java at least a dozen times, in
> various
> ways, and every single time, I get the "Extracting Installer" message
> showing in the Java installer (both on- and off-line version), even
> when
> I leave the installer running for well over thirty minutes.
>
>
> --
> Whomever[/color]
Again, of course, thanks, followed by two questions:

1. I am on a 32-bit computer, so which version of the MS Installer do I
want? There seem to be both x86 and x64 versions that apply to Vista;
I'd guess the x86 one to be correct, but I'm tired of guessing games.

2. I ran the CCleaner Registry analyzer, which found two references to
Java, both "Installer Reference Issue", both of which were found in
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders. The
first refers to Files\Java\jre1.6.0_06, the other ending in \bin. Is
there any possibilty that those two entries could be at least part of
the problem? (Incidentally, I tried to install a downloaded version of
Upate 6, which (of course...) stuck on "Extracting Installer."


--
Whomever

"Whomever" <guest@unknown-email.com> wrote in message
news:f9e592cefd6f4b84c7b91af2b9be426a@nntp-gateway.com...[color=blue]
>
>
> The frustration is certainly made worse when, having read on a Java
> help page on the Sun web site, that I should gather certain log files
> pertaining to Java installation problems and send the file to a specific
> email address, only to find that their automatic demon rejects any and
> all submissions that are not in reply to an email originated by Sun, and
> also finding from a phone call that there is nothing I can do about this
> (other than pay them for a support subscrlption.) I have to question why
> Sun tells you to do something that is so meaningless.
>[/color]


Because they can. When you're the only legal supplier of a product you can
afford to be indifferent, just look at MS.

In article <f9e592cefd6f4b84c7b91af2b9be426a@nntp-gateway.com>,
Whomever <guest@unknown-email.com> wrote:[color=blue]
>
>
>The frustration is certainly made worse when, having read on a Java
>help page on the Sun web site, that I should gather certain log files[/color]

This can happen when an IE window is open somewhere...

Have you tried installing Java 6 instead of 7?

"Whomever" <guest@unknown-email.com> wrote in message news:8da5119652ee19241fc3e7dd7c3ffaeb@nntp-gateway.com...[color=blue]
>
> the wharf rat;773650 Wrote:[color=green]
>> In article <f9e592cefd6f4b84c7b91af2b9be426a@xxxxxx-gateway.com>,
>> Whomever <guest@xxxxxx-email.com> wrote:> > >[color=darkred]
>> > >
>> > >
>> > >The frustration is certainly made worse when, having read on a Java
>> > >help page on the Sun web site, that I should gather certain log files > > This can happen when an IE window is
>> > >open somewhere...[/color]
>>
>> Have you tried installing Java 6 instead of 7?[/color]
> Thanks for replying.
>
> No IE window opened, although I have tried an on-line install with
> IE7--to no avail, of course.
>
> Yes, I have tried installing Update 6, both on- and off-line, as well
> as using HP's built-in Recovery Manager, which tries to reinstall Update
> 6 (the version that came with the computer); no luck, anywhere.
>
> I got a phone call yesterday from one of the HP technical support
> people who had been trying (and trying very hard, at that) to help me
> solve the problem. He asked if I had had any success; when I said "no,"
> he asked a few questions, then said he would do some research and call
> me back within an hour. That he did not call again indicates to me that
> the problem is truly an odd one that is not easily figured out.
>
> At this time, I can only hope that either someone on-line comes up with
> the `magic' needed to solve this, or that a second-tier technical
> support person at HP is able to figure out what is causing the
> difficulty, or is able to get either or both MS and Sun to do so.
>
>
> --
> Whomever[/color]

You mention several times the message "Extracting Installer".
I don't see that message. Are you sure of the wording?
I downloaded jre-6u7-windows-i586-p-s.exe (15.2 M/B) and installed it on Vista Ultimate 32bit.
The first box that appears is headed 'Windows Installer' with the message ' Preparing to install'
inside the box with a green progress bar. Then the Java box appears with the Google toolbar option,
then the 'Thank you' box at the end of the installation.
I never see the words ' Extracting Installer' ??

Java Installation Troubleshooting:
[url]http://www.java.com/en/download/help/index_error.xml[/url]

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Whomever" <guest@unknown-email.com> wrote in message news:8da5119652ee19241fc3e7dd7c3ffaeb@nntp-gateway.com...

the wharf rat;773650 Wrote:[color=blue]
> In article <f9e592cefd6f4b84c7b91af2b9be426a@xxxxxx-gateway.com>,
> Whomever <guest@xxxxxx-email.com> wrote:> > >[color=green][color=darkred]
> > >
> > >
> > >The frustration is certainly made worse when, having read on a Java
> > >help page on the Sun web site, that I should gather certain log files > > This can happen when an IE window is open
> > >somewhere...[/color][/color]
>
> Have you tried installing Java 6 instead of 7?[/color]
Thanks for replying.

No IE window opened, although I have tried an on-line install with
IE7--to no avail, of course.

Yes, I have tried installing Update 6, both on- and off-line, as well
as using HP's built-in Recovery Manager, which tries to reinstall Update
6 (the version that came with the computer); no luck, anywhere.

I got a phone call yesterday from one of the HP technical support
people who had been trying (and trying very hard, at that) to help me
solve the problem. He asked if I had had any success; when I said "no,"
he asked a few questions, then said he would do some research and call
me back within an hour. That he did not call again indicates to me that
the problem is truly an odd one that is not easily figured out.

At this time, I can only hope that either someone on-line comes up with
the `magic' needed to solve this, or that a second-tier technical
support person at HP is able to figure out what is causing the
difficulty, or is able to get either or both MS and Sun to do so.


--
Whomever

"Whomever" <guest@unknown-email.com> wrote in message news:32ca49b3d25158addb2e76e791676d0a@nntp-gateway.com...[color=blue]
>[/color]
[ Snip ]
[color=blue]
> I have no idea, of course, why I see "Extracting Installer", I only
> know that I have seen it entirely too often, as by now I've probably
> attempted to install Java at least a dozen times, even having run
> msconfig.exe and deselecting all the start-up entries, in a so-far vain
> attempt to find out if there is something on my computer which is
> interfering with the Java installer. (Unfortunately, as the Windows
> Installer does not work in Safe Mode, I cannot try installing Java that
> way.)
>
> About the only thing I've yet to try is an exorcism....
>
>[/color]

Also in a previous post you mention a file : zipper.exe
When I install anything I use Total Uninstall, this takes a snapshot of my machine
before and after an install. I then have a list of registry changes, file alterations, additions and deletions.
I have no record of zipper.exe being used during the install.
I have also searched with Agent Ransack and there is no zipper.exe anywhere
on my machine.
It seems that we are talking about two totally different installations.

I am talking about double-clicking jre-6u7-windows-i586-p-s.exe on a Vista Ultimate 32 bit Desktop.

Also you mention something about HP Recovery service, what is that ?
Is it possible that this HP software is interfering with the installation. ?

"Whomever" <guest@unknown-email.com> wrote in message news:92b939f9c189cef7bab060491ff8a6fb@nntp-gateway.com...[color=blue]
>
>[/color]
[ snip ]
[color=blue]
> So, in a sense, yes, we are talking about two different installation
> programs--or, more accurately, several: I have run Sun's on-line and
> off-line install programs for Java 6 Updates 6 and 7, and I have run the
> HP Recovery Manager install for Java 6 Update 6. None of these work,
> never, despite (as I have stated) at least a dozen attempts. Those
> attempts include no fire wall, no anti-virus, no Windows Defender.
>
> Now, unlike earlier attempts, I am not even offered the Custom
> Installation option. I continue to be suspicious of some entry or
> entries in the Registry that is causing all my difficulties, but I have
> not the slightest idea what such entries might be nor, obviously, how to
> change them if they exist and need changing. So far, no one has offered
> any advice about that possiblity.
>
>
> --
> Whomever[/color]

Well, until you download and run 'jre-6u7-windows-i586-p-s.exe' there is no point in comparing installs.
Good luck.

In article <92b939f9c189cef7bab060491ff8a6fb@nntp-gateway.com>,
Whomever <guest@unknown-email.com> wrote:[color=blue]
>
>1. Zipper.exe is a Java file: It is placed in \Program Files\Common
>Files\Java during the install process. If zipper.exe is running, and you[/color]

Ummm, are you running 64 bit Windows and trying to install a
32 bit Java, or running a 32 bit windows and trying to install a 32
bit Java?

"the wharf rat" <wrat@panix.com> wrote in message news:g5b6cq$t6s$1@reader1.panix.com...[color=blue]
> In article <92b939f9c189cef7bab060491ff8a6fb@nntp-gateway.com>,
> Whomever <guest@unknown-email.com> wrote:[color=green]
>>
>>1. Zipper.exe is a Java file: It is placed in \Program Files\Common
>>Files\Java during the install process. If zipper.exe is running, and you[/color]
>
> Ummm, are you running 64 bit Windows and trying to install a
> 32 bit Java, or running a 32 bit windows and trying to install a 32
> bit Java?
>
>[/color]

The OP says he's on 32 bit:
"1. I am on a 32-bit computer, so which version of the MS Installer do I
want? There seem to be both x86 and x64 versions that apply to Vista;
I'd guess the x86 one to be correct, but I'm tired of guessing games."

In article <JNKdnWwf8v1ns-fVnZ2dnUVZ8u-dnZ2d@giganews.com>,
Dave-UK <1@2.com> wrote:[color=blue]
>
>
>The OP says he's on 32 bit:
>"1. I am on a 32-bit computer, so which version of the MS Installer do I
>want? There seem to be both x86 and x64 versions that apply to Vista;
>I'd guess the x86 one to be correct, but I'm tired of guessing games."
>[/color]

Well, thing is, AFAIK zipper.exe is only part of the 64 bit Java
install... So I wonder if this guy's got the right installer?