Spirit -
I was lucky !!!
Safe Mode then System Restore did the trick for me.
Thanks again for your help

dfrog

"dfrog" <dfrog@lineone1.net> wrote in message news:...[color=blue]
> Thanks again Spirit,
> Dfrog
>
> "Spirit" <noone@notthere.net> wrote in message
> news:u44lAuw1IHA.2064@TK2MSFTNGP05.phx.gbl...
> I have had this happen on XP and Vista with Windows Updates
> and unknown causes... could have been incidental to the memory
> upgrade.
>
> "dfrog" <dfrog@lineone1.net> wrote in message
> news:6cf43aF3fj5kcU1@mid.individual.net...[color=green]
>> Thanks Spirit,
>> I will work my way thro' those as soon as I have the opportunity to get
>> back
>> on his PC.
>> Safe Mode then System Restore looks to be least painful.
>> Meanwhile, because I feel bad about "breaking" his PC, is there any
>> likely
>> reason that I may have done something to generate this problem by
>> changing
>> his RAM?
>> The links you gave refer to 'logon with temporary profile' or 'user
>> profile
>> manually deleted' neither of which I did.
>> Thanks again
>> Dfrog
>>
>> "Spirit" <noone@notthere.net> wrote in message
>> news:eAK8zOs1IHA.4572@TK2MSFTNGP03.phx.gbl...
>> [url]http://support.microsoft.com/kb/947215[/url]
>>
>> "dfrog" <dfrog@lineone1.net> wrote in message
>> news:6cet1oF3g4gfbU1@mid.individual.net...[color=darkred]
>>> I'm still with WinXP, but been to help friend with adding extra RAM to
>>> his
>>> Vista Basic 512mb Ram.
>>> I took out the 512 mb and replaced it with 2 x 1gb RAM bought from
>>> Crucial
>>> UK for his PC.
>>> There has only ever been 1 account, and at bootup the password for this
>>> account was asked for.
>>> We entered the KNOWN password (it's never been changed from new, approx
>>> 11
>>> months) and we got ;-
>>> "User profile service failed the logon, user profile cannot be loaded",
>>> which slowed us down a bit :-)
>>> We took an option to "reset password - put disc in drive with password
>>> on"
>>> (or something similar), but he has never created such a disc.
>>> To repeat - the password entered 'was' correct.
>>>
>>> I took the 2 x 1gb out and replaced the 1 x 512mb to no avail, we still
>>> got
>>> the same error report.
>>> I'm not familiar with Vista or creating accounts with logon passwords.
>>> Friend is even less knowledgeable, and is some 60 miles away from me.
>>> I wouldn't have thought that by adding 2 x 1gb RAM should have any
>>> effect
>>> on
>>> loging on (but I'm not an expert)
>>> So, we have a situation where we cannot start Vista.
>>>
>>> I would appreciate any advice to help us overcome this problem.
>>>
>>> Thank you
>>> Dfrog
>>>
>>>[/color]
>>
>>[/color]
>
>[/color]

Glad you sorted it out. :)

"dfrog" <dfrog@lineone1.net> wrote in message news:6cukteF3it0ugU1@mid.individual.net...[color=blue]
> Spirit -
> I was lucky !!!
> Safe Mode then System Restore did the trick for me.
> Thanks again for your help
>
> dfrog
>
> "dfrog" <dfrog@lineone1.net> wrote in message news:...[color=green]
>> Thanks again Spirit,
>> Dfrog
>>
>> "Spirit" <noone@notthere.net> wrote in message
>> news:u44lAuw1IHA.2064@TK2MSFTNGP05.phx.gbl...
>> I have had this happen on XP and Vista with Windows Updates
>> and unknown causes... could have been incidental to the memory
>> upgrade.
>>
>> "dfrog" <dfrog@lineone1.net> wrote in message
>> news:6cf43aF3fj5kcU1@mid.individual.net...[color=darkred]
>>> Thanks Spirit,
>>> I will work my way thro' those as soon as I have the opportunity to get
>>> back
>>> on his PC.
>>> Safe Mode then System Restore looks to be least painful.
>>> Meanwhile, because I feel bad about "breaking" his PC, is there any
>>> likely
>>> reason that I may have done something to generate this problem by
>>> changing
>>> his RAM?
>>> The links you gave refer to 'logon with temporary profile' or 'user
>>> profile
>>> manually deleted' neither of which I did.
>>> Thanks again
>>> Dfrog
>>>
>>> "Spirit" <noone@notthere.net> wrote in message
>>> news:eAK8zOs1IHA.4572@TK2MSFTNGP03.phx.gbl...
>>> [url]http://support.microsoft.com/kb/947215[/url]
>>>
>>> "dfrog" <dfrog@lineone1.net> wrote in message
>>> news:6cet1oF3g4gfbU1@mid.individual.net...
>>>> I'm still with WinXP, but been to help friend with adding extra RAM to
>>>> his
>>>> Vista Basic 512mb Ram.
>>>> I took out the 512 mb and replaced it with 2 x 1gb RAM bought from
>>>> Crucial
>>>> UK for his PC.
>>>> There has only ever been 1 account, and at bootup the password for this
>>>> account was asked for.
>>>> We entered the KNOWN password (it's never been changed from new, approx
>>>> 11
>>>> months) and we got ;-
>>>> "User profile service failed the logon, user profile cannot be loaded",
>>>> which slowed us down a bit :-)
>>>> We took an option to "reset password - put disc in drive with password
>>>> on"
>>>> (or something similar), but he has never created such a disc.
>>>> To repeat - the password entered 'was' correct.
>>>>
>>>> I took the 2 x 1gb out and replaced the 1 x 512mb to no avail, we still
>>>> got
>>>> the same error report.
>>>> I'm not familiar with Vista or creating accounts with logon passwords.
>>>> Friend is even less knowledgeable, and is some 60 miles away from me.
>>>> I wouldn't have thought that by adding 2 x 1gb RAM should have any
>>>> effect
>>>> on
>>>> loging on (but I'm not an expert)
>>>> So, we have a situation where we cannot start Vista.
>>>>
>>>> I would appreciate any advice to help us overcome this problem.
>>>>
>>>> Thank you
>>>> Dfrog
>>>>
>>>>
>>>
>>>[/color]
>>
>> [/color]
>
>[/color]