My Toshiba satellite, new in Feb., freezes and must be shutdown with the
start button. It freezes when it is connected to the internet through the
wireless network. My router is a D-Link WBR1310. It will freeze while using
any program, not just when I'm online. I have contacted Toshiba and they
were not able to help except to tell me to try Microsoft at $80.00 a call. It
came with Vista Premium Home Edition and I have added SP 1.
D-Link was unable to help me as well.

--
BillB

BillB wrote:

> My Toshiba satellite, new in Feb., freezes and must be shutdown with the
> start button. It freezes when it is connected to the internet through the
> wireless network. My router is a D-Link WBR1310. It will freeze while
> using
> any program, not just when I'm online. I have contacted Toshiba and they
> were not able to help except to tell me to try Microsoft at $80.00 a call.
> It came with Vista Premium Home Edition and I have added SP 1.
> D-Link was unable to help me as well.
>

1. Back up your data onto an external hard drive.

2. Restore the computer to factory condition using whatever method Toshiba
provided.

3. Run it for a while like that. If it still freezes, contact Toshiba tech
support and insist they repair/replace this machine because now you know
it's hardware failing and not something you installed.

4. If OTOH all is well, add one new program at a time and test after each
installation to see what you had added that messed up your system.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ