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  #1 (permalink)  
Old 06-24-2008, 10:20 AM
allure
Tablet PC Guest
 
Posts: n/a
unexpected shut down in window vista

I have been experiencing an unexpected shut down with my laptop since I got
it which was in Jan 2008 up till now 5 times >>>>it happened in a month
twice where there is a gap of two month between the incidents..
Today was the 5th and I was able to write what the report said on the blue
screen since I have made my setting for the computer not to reboot after an
unexpected shutdown...
Don’t know if I could get a help here as to what could be the cause... some
are listed just don’t know where to start from or what to do or if I can do
anything before sending it to the vendor..
Thank u
Note
Usually after this shut down the computer reboots and all goes back to normal


The problem is a blue screen with the following written on it:-

Problem has been detected and windows has been shut down to prevent damage
to your computer.

- check if you have adequate disk space.
- If a driver is identified in the stop message, disable driver or check
with the manufacturer for drivers updates.
- change video adapter.
- Bios update check with your vendor.
- Disable bios memory options such as cashing or shadowing, if you need to
use safe mode to remove
Or disable components, restart your computer, press F8 to select
advanced start up options, and then
select safe mode.

and of course while all the above have been written on the blue screen the
following also was going on:-

Collecting data for crash dump
Initializing disk for crash dump.
Beginning dump of physical memory.
Dumping physical memory to disk.
Physical memory dump complete.

Note
Usually after this shut down the computer reboots and all goes back to normal

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Old 06-24-2008, 10:20 AM
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  #2 (permalink)  
Old 06-24-2008, 10:50 AM
Colin Barnhorst
Tablet PC Guest
 
Posts: n/a
Re: unexpected shut down in window vista

Right click on Computer and on the Advanced system settings link in the left
panel. Choose the Advanced tab and click on the Settings button under
Startup and Recovery. Uncheck the Automatic Restart. It is useful to have
the stop error code from the blue screen and turning off AR gives you time
to collect it.

It sounds like it may be a while before you see another one so try the Event
Viewer to see if you can get an idea of the component that caused the last
one. Right click Computer and select Manage. Expand the Event Viewer line.
Check in Windows Logs for events in System and also Application.

If you are not using a laptop cooler I suggest that you do. It could be due
to occasional heat buildup.

"allure" <allure@discussions.microsoft.com> wrote in message
news:08E44329-F7F4-4280-B610-521A357A25EA@microsoft.com...
>I have been experiencing an unexpected shut down with my laptop since I got
> it which was in Jan 2008 up till now 5 times >>>>it happened in a month
> twice where there is a gap of two month between the incidents..
> Today was the 5th and I was able to write what the report said on the blue
> screen since I have made my setting for the computer not to reboot after
> an
> unexpected shutdown...
> Don’t know if I could get a help here as to what could be the cause...
> some
> are listed just don’t know where to start from or what to do or if I can
> do
> anything before sending it to the vendor..
> Thank u
> Note
> Usually after this shut down the computer reboots and all goes back to
> normal
>
>
> The problem is a blue screen with the following written on it:-
>
> Problem has been detected and windows has been shut down to prevent damage
> to your computer.
>
> - check if you have adequate disk space.
> - If a driver is identified in the stop message, disable driver or check
> with the manufacturer for drivers updates.
> - change video adapter.
> - Bios update check with your vendor.
> - Disable bios memory options such as cashing or shadowing, if you need
> to
> use safe mode to remove
> Or disable components, restart your computer, press F8 to select
> advanced start up options, and then
> select safe mode.
>
> and of course while all the above have been written on the blue screen the
> following also was going on:-
>
> Collecting data for crash dump
> Initializing disk for crash dump.
> Beginning dump of physical memory.
> Dumping physical memory to disk.
> Physical memory dump complete.
>
> Note
> Usually after this shut down the computer reboots and all goes back to
> normal
>


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  #3 (permalink)  
Old 06-24-2008, 11:10 AM
PD43
Tablet PC Guest
 
Posts: n/a
Re: unexpected shut down in window vista

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote:

>Right click on Computer and on the Advanced system settings link in the left
>panel. Choose the Advanced tab and click on the Settings button under
>Startup and Recovery. Uncheck the Automatic Restart. It is useful to have
>the stop error code from the blue screen and turning off AR gives you time
>to collect it.


OP had already done that. Notice the inclusion of the error message.


>It sounds like it may be a while before you see another one so try the Event
>Viewer to see if you can get an idea of the component that caused the last
>one. Right click Computer and select Manage. Expand the Event Viewer line.
>Check in Windows Logs for events in System and also Application.
>
>If you are not using a laptop cooler I suggest that you do. It could be due
>to occasional heat buildup.
>
>"allure" <allure@discussions.microsoft.com> wrote in message
>news:08E44329-F7F4-4280-B610-521A357A25EA@microsoft.com...
>>I have been experiencing an unexpected shut down with my laptop since I got
>> it which was in Jan 2008 up till now 5 times >>>>it happened in a month
>> twice where there is a gap of two month between the incidents..
>> Today was the 5th and I was able to write what the report said on the blue
>> screen since I have made my setting for the computer not to reboot after
>> an
>> unexpected shutdown...
>> Don’t know if I could get a help here as to what could be the cause...
>> some
>> are listed just don’t know where to start from or what to do or if I can
>> do
>> anything before sending it to the vendor..
>> Thank u
>> Note
>> Usually after this shut down the computer reboots and all goes back to
>> normal
>>
>>
>> The problem is a blue screen with the following written on it:-
>>
>> Problem has been detected and windows has been shut down to prevent damage
>> to your computer.
>>
>> - check if you have adequate disk space.
>> - If a driver is identified in the stop message, disable driver or check
>> with the manufacturer for drivers updates.
>> - change video adapter.
>> - Bios update check with your vendor.
>> - Disable bios memory options such as cashing or shadowing, if you need
>> to
>> use safe mode to remove
>> Or disable components, restart your computer, press F8 to select
>> advanced start up options, and then
>> select safe mode.
>>
>> and of course while all the above have been written on the blue screen the
>> following also was going on:-
>>
>> Collecting data for crash dump
>> Initializing disk for crash dump.
>> Beginning dump of physical memory.
>> Dumping physical memory to disk.
>> Physical memory dump complete.
>>
>> Note
>> Usually after this shut down the computer reboots and all goes back to
>> normal
>>

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  #4 (permalink)  
Old 06-24-2008, 11:30 AM
allure
Tablet PC Guest
 
Posts: n/a
Re: unexpected shut down in window vista

Hello Collin that i did before and i unchecked the automatic startup and that
is how i was able to list the diagnosis here
One question though when i Check in Windows Logs for events in System and
also Application... what shall i look for there? And watch for? There is the
error, warning and info?
thank u again


"Colin Barnhorst" wrote:

> Right click on Computer and on the Advanced system settings link in the left
> panel. Choose the Advanced tab and click on the Settings button under
> Startup and Recovery. Uncheck the Automatic Restart. It is useful to have
> the stop error code from the blue screen and turning off AR gives you time
> to collect it.
>
> It sounds like it may be a while before you see another one so try the Event
> Viewer to see if you can get an idea of the component that caused the last
> one. Right click Computer and select Manage. Expand the Event Viewer line.
> Check in Windows Logs for events in System and also Application.
>
> If you are not using a laptop cooler I suggest that you do. It could be due
> to occasional heat buildup.
>
> "allure" <allure@discussions.microsoft.com> wrote in message
> news:08E44329-F7F4-4280-B610-521A357A25EA@microsoft.com...
> >I have been experiencing an unexpected shut down with my laptop since I got
> > it which was in Jan 2008 up till now 5 times >>>>it happened in a month
> > twice where there is a gap of two month between the incidents..
> > Today was the 5th and I was able to write what the report said on the blue
> > screen since I have made my setting for the computer not to reboot after
> > an
> > unexpected shutdown...
> > Don’t know if I could get a help here as to what could be the cause...
> > some
> > are listed just don’t know where to start from or what to do or if I can
> > do
> > anything before sending it to the vendor..
> > Thank u
> > Note
> > Usually after this shut down the computer reboots and all goes back to
> > normal
> >
> >
> > The problem is a blue screen with the following written on it:-
> >
> > Problem has been detected and windows has been shut down to prevent damage
> > to your computer.
> >
> > - check if you have adequate disk space.
> > - If a driver is identified in the stop message, disable driver or check
> > with the manufacturer for drivers updates.
> > - change video adapter.
> > - Bios update check with your vendor.
> > - Disable bios memory options such as cashing or shadowing, if you need
> > to
> > use safe mode to remove
> > Or disable components, restart your computer, press F8 to select
> > advanced start up options, and then
> > select safe mode.
> >
> > and of course while all the above have been written on the blue screen the
> > following also was going on:-
> >
> > Collecting data for crash dump
> > Initializing disk for crash dump.
> > Beginning dump of physical memory.
> > Dumping physical memory to disk.
> > Physical memory dump complete.
> >
> > Note
> > Usually after this shut down the computer reboots and all goes back to
> > normal
> >

>

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  #5 (permalink)  
Old 06-24-2008, 01:10 PM
Colin Barnhorst
Tablet PC Guest
 
Posts: n/a
Re: unexpected shut down in window vista

Red and Yellow icons on entries. Highlight those and explore what they say
and use the links to MS for further info. You can experiment with any entry
to see how it works.

"allure" <allure@discussions.microsoft.com> wrote in message
news:FC392324-BEDA-4C4F-A5E4-6E9F0B519898@microsoft.com...
> Hello Collin that i did before and i unchecked the automatic startup and
> that
> is how i was able to list the diagnosis here
> One question though when i Check in Windows Logs for events in System and
> also Application... what shall i look for there? And watch for? There is
> the
> error, warning and info?
> thank u again
>
>
> "Colin Barnhorst" wrote:
>
>> Right click on Computer and on the Advanced system settings link in the
>> left
>> panel. Choose the Advanced tab and click on the Settings button under
>> Startup and Recovery. Uncheck the Automatic Restart. It is useful to
>> have
>> the stop error code from the blue screen and turning off AR gives you
>> time
>> to collect it.
>>
>> It sounds like it may be a while before you see another one so try the
>> Event
>> Viewer to see if you can get an idea of the component that caused the
>> last
>> one. Right click Computer and select Manage. Expand the Event Viewer
>> line.
>> Check in Windows Logs for events in System and also Application.
>>
>> If you are not using a laptop cooler I suggest that you do. It could be
>> due
>> to occasional heat buildup.
>>
>> "allure" <allure@discussions.microsoft.com> wrote in message
>> news:08E44329-F7F4-4280-B610-521A357A25EA@microsoft.com...
>> >I have been experiencing an unexpected shut down with my laptop since I
>> >got
>> > it which was in Jan 2008 up till now 5 times >>>>it happened in a
>> > month
>> > twice where there is a gap of two month between the incidents..
>> > Today was the 5th and I was able to write what the report said on the
>> > blue
>> > screen since I have made my setting for the computer not to reboot
>> > after
>> > an
>> > unexpected shutdown...
>> > Don’t know if I could get a help here as to what could be the cause...
>> > some
>> > are listed just don’t know where to start from or what to do or if I
>> > can
>> > do
>> > anything before sending it to the vendor..
>> > Thank u
>> > Note
>> > Usually after this shut down the computer reboots and all goes back to
>> > normal
>> >
>> >
>> > The problem is a blue screen with the following written on it:-
>> >
>> > Problem has been detected and windows has been shut down to prevent
>> > damage
>> > to your computer.
>> >
>> > - check if you have adequate disk space.
>> > - If a driver is identified in the stop message, disable driver or
>> > check
>> > with the manufacturer for drivers updates.
>> > - change video adapter.
>> > - Bios update check with your vendor.
>> > - Disable bios memory options such as cashing or shadowing, if you
>> > need
>> > to
>> > use safe mode to remove
>> > Or disable components, restart your computer, press F8 to select
>> > advanced start up options, and then
>> > select safe mode.
>> >
>> > and of course while all the above have been written on the blue screen
>> > the
>> > following also was going on:-
>> >
>> > Collecting data for crash dump
>> > Initializing disk for crash dump.
>> > Beginning dump of physical memory.
>> > Dumping physical memory to disk.
>> > Physical memory dump complete.
>> >
>> > Note
>> > Usually after this shut down the computer reboots and all goes back to
>> > normal
>> >

>>


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  #6 (permalink)  
Old 06-24-2008, 09:00 PM
Mor
Tablet PC Guest
 
Posts: n/a
Re: unexpected shut down in window vista


"Colin Barnhorst" <c.barnhorst@comcast.net> wrote
news:4FAF9B8E-AA28-4210-90B3-9FE06DB9B125@microsoft.com...
> Red and Yellow icons on entries. Highlight those and explore what they
> say and use the links to MS for further info. You can experiment with any
> entry to see how it works.


> "allure" <allure@discussions.microsoft.com> wrote in message
> news:FC392324-BEDA-4C4F-A5E4-6E9F0B519898@microsoft.com...
>> Hello Collin that i did before and i unchecked the automatic startup and
>> that is how i was able to list the diagnosis here
>> One question though when i Check in Windows Logs for events in System and
>> also Application... what shall i look for there? And watch for? There is
>> the error, warning and info?
>> thank u again


>> "Colin Barnhorst" wrote:
>>> Right click on Computer and on the Advanced system settings link in the
>>> left panel. Choose the Advanced tab and click on the Settings button
>>> under
>>> Startup and Recovery. Uncheck the Automatic Restart. It is useful to
>>> have the stop error code from the blue screen and turning off AR gives
>>> you time to collect it.


>>> It sounds like it may be a while before you see another one so try the
>>> Event Viewer to see if you can get an idea of the component that caused
>>> the last one. Right click Computer and select Manage. Expand the Event
>>> Viewer line. Check in Windows Logs for events in System and also
>>> Application.


>>> If you are not using a laptop cooler I suggest that you do. It could be
>>> due to occasional heat buildup.


.................................................. .................................................. ..........................
This was the reason my laptop was doing the exact same thing ....
has not done it since cooler,

Mor.
.................................................. .................................................. ..........................
>>> "allure" <allure@discussions.microsoft.com> wrote in message
>>> news:08E44329-F7F4-4280-B610-521A357A25EA@microsoft.com...
>>> >I have been experiencing an unexpected shut down with my laptop since I
>>> >got it which was in Jan 2008 up till now 5 times it happened in a
>>> >month twice where there is a gap of two month between the incidents..
>>> > Today was the 5th and I was able to write what the report said on the
>>> > blue screen since I have made my setting for the computer not to
>>> > reboot after an unexpected shutdown...
>>> > Don’t know if I could get a help here as to what could be the cause...
>>> > some are listed just don’t know where to start from or what to do or
>>> > if I can do anything before sending it to the vendor..
>>> > Thank u
>>> > Note
>>> > Usually after this shut down the computer reboots and all goes back to
>>> > normal
>>> > The problem is a blue screen with the following written on it:-
>>> > Problem has been detected and windows has been shut down to prevent
>>> > damage to your computer.
>>> >
>>> > - check if you have adequate disk space.
>>> > - If a driver is identified in the stop message, disable driver or
>>> > check with the manufacturer for drivers updates.
>>> > - change video adapter.
>>> > - Bios update check with your vendor.
>>> > - Disable bios memory options such as cashing or shadowing, if you
>>> > need to use safe mode to remove
>>> > Or disable components, restart your computer, press F8 to select
>>> > advanced start up options, and then select safe mode.


>>> > and of course while all the above have been written on the blue screen
>>> > the following also was going on:-


>>> > Collecting data for crash dump
>>> > Initializing disk for crash dump.
>>> > Beginning dump of physical memory.
>>> > Dumping physical memory to disk.
>>> > Physical memory dump complete.
>>> > Note
>>> > Usually after this shut down the computer reboots and all goes back to
>>> > normal


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