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  #1 (permalink)  
Old 06-22-2008, 05:10 PM
ReelGenius
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Submit a solution I found for a problem report

There should be a feature to add additional information or a solution to a
Problem Report that's been submitted. I have solved a few of the Problem
Reports I've submitted myself and would send them in if I could. And
additional information on a problem may help to explain the situation better
for the people who figure the solutions out.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

[url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=b342a55c-18ed-4fdf-bc6b-ef5dc5a99764&dg=microsoft.public.windows.vista.general[/url]
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Old 06-22-2008, 05:10 PM
  #2 (permalink)  
Old 06-22-2008, 06:10 PM
Colin Barnhorst
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Re: Submit a solution I found for a problem report

It is a great suggestion but you need to submit it to Microsoft. This is
great link to use:
[url]http://www.microsoft.com/globaldev/outreach/ideas/ideaSubmit.mspx[/url]

"ReelGenius" <ReelGenius@discussions.microsoft.com> wrote in message
news:B342A55C-18ED-4FDF-BC6B-EF5DC5A99764@microsoft.com...[color=blue]
> There should be a feature to add additional information or a solution to a
> Problem Report that's been submitted. I have solved a few of the Problem
> Reports I've submitted myself and would send them in if I could. And
> additional information on a problem may help to explain the situation
> better
> for the people who figure the solutions out.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=b342a55c-18ed-4fdf-bc6b-ef5dc5a99764&dg=microsoft.public.windows.vista.general[/url][/color]

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  #3 (permalink)  
Old 06-22-2008, 06:50 PM
ReelGenius
Newsgroup Contributor
 
Posts: n/a
Re: Submit a solution I found for a problem report

Thanks. Can't even submit an idea for submitting solutions easily...

"Colin Barnhorst" wrote:
[color=blue]
> It is a great suggestion but you need to submit it to Microsoft. This is
> great link to use:
> [url]http://www.microsoft.com/globaldev/outreach/ideas/ideaSubmit.mspx[/url]
>[/color]

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  #4 (permalink)  
Old 06-23-2008, 01:00 PM
zachd [MSFT]
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Posts: n/a
Re: Submit a solution I found for a problem report


What's the specific crash:
[url]http://zachd.com/pss/pss.html#bucket[/url]
and what's the specific solution(s) you have found?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"ReelGenius" <ReelGenius@discussions.microsoft.com> wrote in message
news:B342A55C-18ED-4FDF-BC6B-EF5DC5A99764@microsoft.com...[color=blue]
> There should be a feature to add additional information or a solution to a
> Problem Report that's been submitted. I have solved a few of the Problem
> Reports I've submitted myself and would send them in if I could. And
> additional information on a problem may help to explain the situation
> better
> for the people who figure the solutions out.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> [url]http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=b342a55c-18ed-4fdf-bc6b-ef5dc5a99764&dg=microsoft.public.windows.vista.general[/url][/color]


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  #5 (permalink)  
Old 06-23-2008, 02:00 PM
ReelGenius
Newsgroup Contributor
 
Posts: n/a
Re: Submit a solution I found for a problem report

I was having problems installing the ATI catalyst drivers. The Catalyst
Install Manager kept crashing during the installation. It pointed to the
mfc80u.dll so I did research and found it was linked to Visual Studio C++.
Finally I decided to check the Program Uninstall list and there were 3
different Visual Studio C++ Redistributables installed. I just uninstalled
all 3 and everything worked fine

If you want it here's the full crash report:

Problem signature
Problem Event Name: APPCRASH
Application Name: InstallManagerApp.exe
Application Version: 3.0.673.0
Application Timestamp: 48285f95
Fault Module Name: MFC80U.DLL
Fault Module Version: 8.0.50727.922
Fault Module Timestamp: 46ca5bf1
Exception Code: c0000005
Exception Offset: 0004c620
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: b7b9
Additional Information 2: e043abed8c741c091ba981f4208fd6b8
Additional Information 3: 6cc6
Additional Information 4: b918a7f9c39af53bafcea9638d96cfbd

Extra information about the problem
Bucket ID: 770096543


"zachd [MSFT]" wrote:
[color=blue]
>
> What's the specific crash:
> [url]http://zachd.com/pss/pss.html#bucket[/url]
> and what's the specific solution(s) you have found?[/color]

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