Hi!
I have Vista Home Premium.
I tried to install SP1, but it fails. (several times)
Menory checked, files scanned, ....
I get error code 80073712. It tells me nothing.
Update starts after SP1 installation has failed checkSUR and it gives error:
(f) Corrupt
Manifest CSI 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
Hash: Stored hash does not match file hash

Does this prevent installing SP1?
What should I do to correct the manifest or is there something else I can
try to get SP1 installed?

In XP, Manifest errors just like that were always a problem with the
original media being corrupt. I think it safe to assume this is like that. I
would try to get the update to download again.
Start orb, type:
cleanmgr

This should delete all TEMP files and let you try again.

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
[url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer[/url]
Mark L. Ferguson
..

"lape" <lape@discussions.microsoft.com> wrote in message
news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=blue]
> Hi!
> I have Vista Home Premium.
> I tried to install SP1, but it fails. (several times)
> Menory checked, files scanned, ....
> I get error code 80073712. It tells me nothing.
> Update starts after SP1 installation has failed checkSUR and it gives
> error:
> (f) Corrupt
> Manifest CSI
> 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
> Hash: Stored hash does not match file hash
>
> Does this prevent installing SP1?
> What should I do to correct the manifest or is there something else I can
> try to get SP1 installed?
>
>[/color]

A Google for "error 80073712" gets 6,000+ hits....

"lape" <lape@discussions.microsoft.com> wrote in message
news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=blue]
> Hi!
> I have Vista Home Premium.
> I tried to install SP1, but it fails. (several times)
> Menory checked, files scanned, ....
> I get error code 80073712. It tells me nothing.
> Update starts after SP1 installation has failed checkSUR and it gives
> error:
> (f) Corrupt
> Manifest CSI
> 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
> Hash: Stored hash does not match file hash
>
> Does this prevent installing SP1?
> What should I do to correct the manifest or is there something else I can
> try to get SP1 installed?
>
>[/color]

Hi!
I used cleanmgr and also deleted update history and update files from
"software disrtbution/datastore" and ".../download.
I started update again, but I think update did not download new files
because it was so fast. Where files are hiding? Or is the real problem
menifest problem whisch is reportet by checkSUR. Funny that SP1 update cann't
tee anything more detailed, on lys that it fails. It installs and the green
bar goe to the end and then "update fais" message.



"Mark L. Ferguson" wrote:
[color=blue]
> In XP, Manifest errors just like that were always a problem with the
> original media being corrupt. I think it safe to assume this is like that. I
> would try to get the update to download again.
> Start orb, type:
> cleanmgr
>
> This should delete all TEMP files and let you try again.
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer[/url]
> Mark L. Ferguson
> .
>
> "lape" <lape@discussions.microsoft.com> wrote in message
> news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=green]
> > Hi!
> > I have Vista Home Premium.
> > I tried to install SP1, but it fails. (several times)
> > Menory checked, files scanned, ....
> > I get error code 80073712. It tells me nothing.
> > Update starts after SP1 installation has failed checkSUR and it gives
> > error:
> > (f) Corrupt
> > Manifest CSI
> > 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
> > Hash: Stored hash does not match file hash
> >
> > Does this prevent installing SP1?
> > What should I do to correct the manifest or is there something else I can
> > try to get SP1 installed?
> >
> >[/color][/color]

Hi!
Yes I',m not alone, but lost anyway!


"Chris S." wrote:
[color=blue]
> A Google for "error 80073712" gets 6,000+ hits....
>
> "lape" <lape@discussions.microsoft.com> wrote in message
> news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=green]
> > Hi!
> > I have Vista Home Premium.
> > I tried to install SP1, but it fails. (several times)
> > Menory checked, files scanned, ....
> > I get error code 80073712. It tells me nothing.
> > Update starts after SP1 installation has failed checkSUR and it gives
> > error:
> > (f) Corrupt
> > Manifest CSI
> > 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
> > Hash: Stored hash does not match file hash
> >
> > Does this prevent installing SP1?
> > What should I do to correct the manifest or is there something else I can
> > try to get SP1 installed?
> >
> >[/color]
>
>[/color]

Did you get SP1 through Windows Update or Internet Explorer? If you used IE
then clear the TIFF (temporary internet files folder). You can do this with
Disk Cleanup or even better use Ccleaner.


"lape" <lape@discussions.microsoft.com> wrote in message
news:47D368BA-8E95-4371-88E6-2EBDADD38F95@microsoft.com...[color=blue]
> Hi!
> I used cleanmgr and also deleted update history and update files from
> "software disrtbution/datastore" and ".../download.
> I started update again, but I think update did not download new files
> because it was so fast. Where files are hiding? Or is the real problem
> menifest problem whisch is reportet by checkSUR. Funny that SP1 update
> cann't
> tee anything more detailed, on lys that it fails. It installs and the
> green
> bar goe to the end and then "update fais" message.
>
>
>
> "Mark L. Ferguson" wrote:
>[color=green]
>> In XP, Manifest errors just like that were always a problem with the
>> original media being corrupt. I think it safe to assume this is like
>> that. I
>> would try to get the update to download again.
>> Start orb, type:
>> cleanmgr
>>
>> This should delete all TEMP files and let you try again.
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> [url]http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer[/url]
>> Mark L. Ferguson
>> .
>>
>> "lape" <lape@discussions.microsoft.com> wrote in message
>> news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=darkred]
>> > Hi!
>> > I have Vista Home Premium.
>> > I tried to install SP1, but it fails. (several times)
>> > Menory checked, files scanned, ....
>> > I get error code 80073712. It tells me nothing.
>> > Update starts after SP1 installation has failed checkSUR and it gives
>> > error:
>> > (f) Corrupt
>> > Manifest CSI
>> > 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
>> > Hash: Stored hash does not match file hash
>> >
>> > Does this prevent installing SP1?
>> > What should I do to correct the manifest or is there something else I
>> > can
>> > try to get SP1 installed?
>> >
>> >[/color][/color][/color]

The same here, we are not alone. I have done everything that support said and
still no go, i did find some corrupt files when i ran the system file
checker, so if this is my problem, the only way i know to fix corrupt files
is to do a reinstall of vista, is that right ? I did try to repair vista with
the install dvd and showed nothing wrong, wow what a suprise. So is it not
strange that i never had any problems with xp? I just had to have vista when
it came out last year, installed the first day it was released, should have
kept xp. Thanks
Mark

"lape" wrote:
[color=blue]
> Hi!
> Yes I',m not alone, but lost anyway!
>
>
> "Chris S." wrote:
>[color=green]
> > A Google for "error 80073712" gets 6,000+ hits....
> >
> > "lape" <lape@discussions.microsoft.com> wrote in message
> > news:FA254551-468B-4AEB-A1B3-282B38ACF45E@microsoft.com...[color=darkred]
> > > Hi!
> > > I have Vista Home Premium.
> > > I tried to install SP1, but it fails. (several times)
> > > Menory checked, files scanned, ....
> > > I get error code 80073712. It tells me nothing.
> > > Update starts after SP1 installation has failed checkSUR and it gives
> > > error:
> > > (f) Corrupt
> > > Manifest CSI
> > > 0x00000000\winsxs\Manifests\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809.manifest
> > > Hash: Stored hash does not match file hash
> > >
> > > Does this prevent installing SP1?
> > > What should I do to correct the manifest or is there something else I can
> > > try to get SP1 installed?
> > >
> > >[/color]
> >
> >[/color][/color]

Having the same problem but it has a twist.
Tried running checksur.exe and it is being stooped by some unknowen and
sp1 gets half way and fails to download error code 00000BC9.
Been every were and still no help called microsoft and no help there,
my case ID has been sent too a lvl 2 tech support.
If anyone has any ideas I am opem too use them.


--
jdmarsh
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