the803 wrote:
[color=blue]
>
> Hey,
> My new build doesn't shut down. It's a Q6600 processor with Gigabyte
> motherboard. I am running Vista Ultimate. The thing is that when I press
> shut down from the start menu, it goes to the screen where it says
> "Windows is shutting down". The circle next to the caption goes round
> and round then it just stops and windows doesn't respond. I shut my PC
> down 2 hours ago and just came back from college and it was still on the
> same screen saying it is shutting down.
> This happened last night too, I had to press the button to shut it
> down.[/color]

Here's my full shutdown troubleshooting reply but in your case since this is
a new build and you seem quite computer savvy, I'd start with the drivers
and then the antivirus. The infection stuff probably isn't germane to your
situation, but I include it to be thorough.

*****
Shutdown issues are generally caused by a program and/or process that is
refusing to exit gracefully. The program and/or process can be from malware
or can be legitimate (such as an invasive antivirus like Norton or McAfee).
If you are using a Norton or McAfee product, uninstall it and replace with
a better program such as NOD32, Kasperksy, or Avast (free). The Windows
Firewall is adequate for most people. With Vista, shutdown issues can also
be caused by old/poorly written drivers so make sure all drivers are
updated. See Step B. below for general driver directions.

A.The first step is always to make sure your computer is virus/malware free.

[url]http://www.elephantboycomputers.com/page2.html#Removing_Malware[/url]

B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
fix it". Normally if everything is working you want to leave things as they
are. The exception is that heavy-duty gamers will usually want to update
their video and sound drivers to squeeze every last bit of performance out
of the hardware to get the fastest frame rates. If you're not one of those
people, you don't need to update your drivers if there are no problems you
are trying to solve.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

[url]http://www.belarc.com/free_download.html[/url] - Belarc Advisor
[url]http://www.gtopala.com/[/url] - System Information for Windows

C. If the computer is virus/malware-free, drivers are current, and no Norton
or McAfee programs are installed, then do clean-boot troubleshooting to see
which program/process is the culprit:

How to perform a clean boot in Vista and XP -
[url]http://support.microsoft.com/kb/331796[/url]

D. If you need more information, here is an excellent shutdown
troubleshooter:

[url]http://www.aumha.org/win5/a/shtdwnxp.htm[/url]
*****

Malke
--
MS-MVP
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
Don't Panic!