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| Blue screen Errors - Vista Home Premium I've just done a rebuild of my pc back to a clean hard disk. Over the last few days I've been re-installing all my software etc as well as getting Windows Update to try and update the system. This has not worked corrcetly and there are still a few updates which fail every time. However I'm also getting Blue screen crashes (never had one before on Vista). The PC now reboots (apparently at random - I know it won't be, but I cannot see any connection between the various reboots). One day I had three, yesterday 1, today 1. I'm getting the following message. From googling, I seem to see it is a driver issue, but I cannot read the dmp file to work out what is causing the problem. Can anyone point me in the right direction please. Thanks Colin Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: d1 BCP1: 0000001B BCP2: 00000002 BCP3: 00000000 BCP4: 91575F5B OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini031008-01.dmp C:\Users\Colin\AppData\Local\Temp\WER-46937-0.sysdata.xml C:\Users\Colin\AppData\Local\Temp\WER1E31.tmp.version.txt |
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| RE: Blue screen Errors - Vista Home Premium Which updates won't install? What error message do you get? Random reboots and blue screens are usually caused by one of two things: a bad driver, or flaky hardware. Have you added or changed any hardware lately? Try removing the hardware. Try removing all your unnecessary gadgets (webcam, etc) and see if that fixes the problem. It's possible that your RAM is defective -- try running the Windows Memory Diagnostic Tool (search the Internet for instructions). "ColMac" wrote: [color=blue] > I've just done a rebuild of my pc back to a clean hard disk. > > Over the last few days I've been re-installing all my software etc as well > as getting Windows Update to try and update the system. This has not worked > corrcetly and there are still a few updates which fail every time. > > However I'm also getting Blue screen crashes (never had one before on > Vista). The PC now reboots (apparently at random - I know it won't be, but I > cannot see any connection between the various reboots). One day I had three, > yesterday 1, today 1. > > I'm getting the following message. From googling, I seem to see it is a > driver issue, but I cannot read the dmp file to work out what is causing the > problem. > > Can anyone point me in the right direction please. > > Thanks > > > > Colin > Problem signature: > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 2057 > > Additional information about the problem: > BCCode: d1 > BCP1: 0000001B > BCP2: 00000002 > BCP3: 00000000 > BCP4: 91575F5B > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 768_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini031008-01.dmp > C:\Users\Colin\AppData\Local\Temp\WER-46937-0.sysdata.xml > C:\Users\Colin\AppData\Local\Temp\WER1E31.tmp.version.txt[/color] |
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| 33 So far I've had probs with the following updates KB 938979 Error Code 800706BE KB 944533 Error Code 80073712 KB 929777 Error Code 800706BE I've now stopped trying downloads of MS Update for now. I've gradually been adding hardware as I rebuild (I went back to basics with a clean HDD) The only "recent" additions are my Epson printer, My Sony Phone, and my CReative MP3 player. I've now removed all and I'll see if this helps, but as the fault is intermiittent, I won' know for a few days if this works. I have just run MemTest 86 on the installed memory which passed all tests, so it looks as if that is not the problem. I had hoped that the error codes (or the dump file would have pointed to which driver is giving me grief. Is there kn further info on these points? Colin Problem signature:[color=blue] > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 2057 > > Additional information about the problem: > BCCode: d1 > BCP1: 0000001B > BCP2: 00000002 > BCP3: 00000000 > BCP4: 91575F5B > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 768_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini031008-01.dmp > C:\Users\Colin\AppData\Local\Temp\WER-46937-0.sysdata.xml > C:\Users\Colin\AppData\Local\Temp\WER1E31.tmp.version.txt[/color] Did this post answer the question? |
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| RE: Blue screen Errors - Vista Home Premium see if it's heat related, make sure all your fans are spinning. Also make sure the video and audio card have the updated vista ready drivers "ColMac" wrote: [color=blue] > I've just done a rebuild of my pc back to a clean hard disk. > > Over the last few days I've been re-installing all my software etc as well > as getting Windows Update to try and update the system. This has not worked > corrcetly and there are still a few updates which fail every time. > > However I'm also getting Blue screen crashes (never had one before on > Vista). The PC now reboots (apparently at random - I know it won't be, but I > cannot see any connection between the various reboots). One day I had three, > yesterday 1, today 1. > > I'm getting the following message. From googling, I seem to see it is a > driver issue, but I cannot read the dmp file to work out what is causing the > problem. > > Can anyone point me in the right direction please. > > Thanks > > > > Colin > Problem signature: > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 2057 > > Additional information about the problem: > BCCode: d1 > BCP1: 0000001B > BCP2: 00000002 > BCP3: 00000000 > BCP4: 91575F5B > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 768_1 > > Files that help describe the problem: > C:\Windows\Minidump\Mini031008-01.dmp > C:\Users\Colin\AppData\Local\Temp\WER-46937-0.sysdata.xml > C:\Users\Colin\AppData\Local\Temp\WER1E31.tmp.version.txt[/color] |
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| 33 Just keep an eye on the computer without all the extra hardware installed. Also, Dattron's suggestion is important -- make sure your box isn't overheating (the BIOS usually reports the temp of your CPU, which you can compare to the published tolerances). Overclocking your hardware also leads to random bluescreens. FYI, those errors are RPC_S_CALL_FAILED The remote procedure call failed. ERROR_SXS_COMPONENT_STORE_CORRUPT The component store has been corrupted. The second one is pretty scary, and suggests that the database of installed updates is broken. It could be caused if you got a bluescreen in the middle if an install. If you search for the SXS error code, you'll find a few forums that suggest potential fixes, but their advice is very much unsupported. The .dmp file can be debugged with windbg, if you really know what you're doing. (I do not know how to debug bluescreens.) "ColMac" wrote: [color=blue] > So far I've had probs with the following updates > > KB 938979 Error Code 800706BE > > KB 944533 Error Code 80073712 > > KB 929777 Error Code 800706BE > > > I've now stopped trying downloads of MS Update for now. > > I've gradually been adding hardware as I rebuild (I went back to basics with > a clean HDD) The only "recent" additions are my Epson printer, My Sony Phone, > and my CReative MP3 player. I've now removed all and I'll see if this helps, > but as the fault is intermiittent, I won' know for a few days if this works. > > I have just run MemTest 86 on the installed memory which passed all tests, > so it looks as if that is not the problem. > > I had hoped that the error codes (or the dump file would have pointed to > which driver is giving me grief. Is there kn further info on these points? > > Colin > > > Problem signature:[color=green] > > Problem Event Name: BlueScreen > > OS Version: 6.0.6000.2.0.0.768.3 > > Locale ID: 2057 > > > > Additional information about the problem: > > BCCode: d1 > > BCP1: 0000001B > > BCP2: 00000002 > > BCP3: 00000000 > > BCP4: 91575F5B > > OS Version: 6_0_6000 > > Service Pack: 0_0 > > Product: 768_1 > > > > Files that help describe the problem: > > C:\Windows\Minidump\Mini031008-01.dmp > > C:\Users\Colin\AppData\Local\Temp\WER-46937-0.sysdata.xml > > C:\Users\Colin\AppData\Local\Temp\WER1E31.tmp.version.txt[/color] > Did this post answer the question? > > >[/color] |
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| Re: Blue screen Errors - Vista Home Premium Hi, i've been having Blue Screen errors like most of you seem to have. It started about 5 months ago as a one off, then gradually got more and more frequent until a few weeks ago it was happening once a day. I think 'reset' the computer to original factory settings and the errors stopped completely. Until just now it happened again, twice in about an hour of itself. It tends to happen, almost everytime, when i've closed the laptop screen and it should be going into hibernate or sleep mode then when i come back it's shut down and a warning message pops up. The details of this message are pasted below and it's, to the best of my knowledge, the same each time. If anyone can help me then please do, it'd be much appreciated. If you want my system specs. then just say and i can (try) and find them, i'm far from a computer genius, i can use them but can't fix them. Windows hasn't got any info. that can help me (i've tried sending the data to check for solutions but nothing came back) Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 83672700 BCP3: 85E183C0 BCP4: AAC6BA70 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini120608-02.dmp C:\Users\Ashok\AppData\Local\Temp\WER-59576-0.sysdata.xml C:\Users\Ashok\AppData\Local\Temp\WER6E0D.tmp.version.txt Thanks. -- ash_sak ------------------------------------------------------------------------ ash_sak's Profile: [url]http://forums.techarena.in/members/ash_sak.htm[/url] View this thread: [url]http://forums.techarena.in/vista-help/929177.htm[/url] [url]http://forums.techarena.in[/url] |
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| Re: Blue screen Errors - Vista Home Premium Hi, i've been having Blue Screen errors like most of you seem to have. It started about 5 months ago as a one off, then gradually got more and more frequent until a few weeks ago it was happening once a day. I think 'reset' the computer to original factory settings and the errors stopped completely. Until just now it happened again, twice in about an hour of itself. It tends to happen, almost everytime, when i've closed the laptop screen and it should be going into hibernate or sleep mode then when i come back it's shut down and a warning message pops up. The details of this message are pasted below and it's, to the best of my knowledge, the same each time. If anyone can help me then please do, it'd be much appreciated. If you want my system specs. then just say and i can (try) and find them, i'm far from a computer genius, i can use them but can't fix them. Windows hasn't got any info. that can help me (i've tried sending the data to check for solutions but nothing came back) Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 83672700 BCP3: 85E183C0 BCP4: AAC6BA70 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini120608-02.dmp C:\Users\Ashok\AppData\Local\Temp\WER-59576-0.sysdata.xml C:\Users\Ashok\AppData\Local\Temp\WER6E0D.tmp.version.txt Thanks. -- ash_sak ------------------------------------------------------------------------ ash_sak's Profile: [url]http://forums.techarena.in/members/ash_sak.htm[/url] View this thread: [url]http://forums.techarena.in/vista-help/929177.htm[/url] [url]http://forums.techarena.in[/url] |
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