Hi All:

To clarify, I want to say this post is about physical damage to the disc,
not hacking.

So early December 2007, I built myself a nice gaming machine. With all the
parts, I also bought an OEM copy of Windows Vista Ultimate 64-bit for my
operating system.

After getting my motherboard replaced for a defect, I go to install Windows
again and I notice 4 cracks radiating from the centre hole of the disc. Lucky
for me, the cracks haven't spread to the data portion of the disc yet, so it
was still usable. So at least I have Windows back up and running again, but
now I'm worried about the disc.

How do I go about getting my disc replaced? I contacted the reseller whom I
bought it from and he said to contact Microsoft for a replacement, but I
don't know where to start. Any help would be appreciated. If it matters, I am
a Canadian.
--
My Rig:
Intel Core2 Quad Q6700 @2.66 GHz
eVGA nForce 780i SLi MCP Motherboard
4 GB Mushkin DDR2 PC2-6400 RAM
2 x eVGA GeForce8800 GT, SLI''''ed
2 x 250 GB Seagate Barracuda HDD, RAID 0

Larenz wrote:
[color=blue]
>
> After getting my motherboard replaced for a defect, I go to install Windows
> again and I notice 4 cracks radiating from the centre hole of the disc. Lucky
> for me, the cracks haven't spread to the data portion of the disc yet, so it
> was still usable.
> How do I go about getting my disc replaced?[/color]

If you have a DVD burner and burning software, the easiest workaround
would be to create a new disc while your old copy is still functional.
Vista discs aren't copy protected, as Microsoft considers the product
key to be sufficient protection.

I have already done that, but I just feel safer having an authentic disc. I'm
sure Microsoft has some sort of program in place for situations like this?
They can't possibly expect everyone with a cracked disc to just copy it.
--
My Rig:
Intel Core2 Quad Q6700 @2.66 GHz
eVGA nForce 780i SLi MCP Motherboard
4 GB Mushkin DDR2 PC2-6400 RAM
2 x eVGA GeForce8800 GT, SLI''''''''ed
2 x 250 GB Seagate Barracuda HDD, RAID 0


"Bill" wrote:
[color=blue]
> Larenz wrote:
>[color=green]
> >
> > After getting my motherboard replaced for a defect, I go to install Windows
> > again and I notice 4 cracks radiating from the centre hole of the disc. Lucky
> > for me, the cracks haven't spread to the data portion of the disc yet, so it
> > was still usable.
> > How do I go about getting my disc replaced?[/color]
>
> If you have a DVD burner and burning software, the easiest workaround
> would be to create a new disc while your old copy is still functional.
> Vista discs aren't copy protected, as Microsoft considers the product
> key to be sufficient protection.
>[/color]

Hi,

See: [url]http://support.microsoft.com/default.aspx?scid=kb;[/url][ln];326246

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"Larenz" <Larenz@discussions.microsoft.com> wrote in message
news:11FC9AEC-B06D-4281-B747-303009C44997@microsoft.com...[color=blue]
> Hi All:
>
> To clarify, I want to say this post is about physical damage to the disc,
> not hacking.
>
> So early December 2007, I built myself a nice gaming machine. With all the
> parts, I also bought an OEM copy of Windows Vista Ultimate 64-bit for my
> operating system.
>
> After getting my motherboard replaced for a defect, I go to install
> Windows
> again and I notice 4 cracks radiating from the centre hole of the disc.
> Lucky
> for me, the cracks haven't spread to the data portion of the disc yet, so
> it
> was still usable. So at least I have Windows back up and running again,
> but
> now I'm worried about the disc.
>
> How do I go about getting my disc replaced? I contacted the reseller whom
> I
> bought it from and he said to contact Microsoft for a replacement, but I
> don't know where to start. Any help would be appreciated. If it matters, I
> am
> a Canadian.
> --
> My Rig:
> Intel Core2 Quad Q6700 @2.66 GHz
> eVGA nForce 780i SLi MCP Motherboard
> 4 GB Mushkin DDR2 PC2-6400 RAM
> 2 x eVGA GeForce8800 GT, SLI''''ed
> 2 x 250 GB Seagate Barracuda HDD, RAID 0[/color]

Hi Rick:

That link doesn't work. Please try reposting.
--
My Rig:
Intel Core2 Quad Q6700 @2.66 GHz
eVGA nForce 780i SLi MCP Motherboard
4 GB Mushkin DDR2 PC2-6400 RAM
2 x eVGA GeForce8800 GT, SLI''''''''ed
2 x 250 GB Seagate Barracuda HDD, RAID 0


"Rick Rogers" wrote:
[color=blue]
> Hi,
>
> See: [url]http://support.microsoft.com/default.aspx?scid=kb;[/url][ln];326246
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> [url]http://mvp.support.microsoft.com/[/url]
> Windows help - [url]www.rickrogers.org[/url]
> My thoughts [url]http://rick-mvp.blogspot.com[/url]
>
> "Larenz" <Larenz@discussions.microsoft.com> wrote in message
> news:11FC9AEC-B06D-4281-B747-303009C44997@microsoft.com...[color=green]
> > Hi All:
> >
> > To clarify, I want to say this post is about physical damage to the disc,
> > not hacking.
> >
> > So early December 2007, I built myself a nice gaming machine. With all the
> > parts, I also bought an OEM copy of Windows Vista Ultimate 64-bit for my
> > operating system.
> >
> > After getting my motherboard replaced for a defect, I go to install
> > Windows
> > again and I notice 4 cracks radiating from the centre hole of the disc.
> > Lucky
> > for me, the cracks haven't spread to the data portion of the disc yet, so
> > it
> > was still usable. So at least I have Windows back up and running again,
> > but
> > now I'm worried about the disc.
> >
> > How do I go about getting my disc replaced? I contacted the reseller whom
> > I
> > bought it from and he said to contact Microsoft for a replacement, but I
> > don't know where to start. Any help would be appreciated. If it matters, I
> > am
> > a Canadian.
> > --
> > My Rig:
> > Intel Core2 Quad Q6700 @2.66 GHz
> > eVGA nForce 780i SLi MCP Motherboard
> > 4 GB Mushkin DDR2 PC2-6400 RAM
> > 2 x eVGA GeForce8800 GT, SLI''''ed
> > 2 x 250 GB Seagate Barracuda HDD, RAID 0[/color]
>
>[/color]

It works here fine.

--
Peter
Toronto, Canada
XP Pro SP2/SP3 Beta/Vista Ultimate SP1 Beta
Triple Boot

"Larenz" <Larenz@discussions.microsoft.com> wrote in message
news:5279FC9B-6271-4BE8-91C7-233307A97007@microsoft.com...[color=blue]
> Hi Rick:
>
> That link doesn't work. Please try reposting.
> --
> My Rig:
> Intel Core2 Quad Q6700 @2.66 GHz
> eVGA nForce 780i SLi MCP Motherboard
> 4 GB Mushkin DDR2 PC2-6400 RAM
> 2 x eVGA GeForce8800 GT, SLI''''''''ed
> 2 x 250 GB Seagate Barracuda HDD, RAID 0
>
>
> "Rick Rogers" wrote:
>[color=green]
>> Hi,
>>
>> See: [url]http://support.microsoft.com/default.aspx?scid=kb;[/url][ln];326246
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> [url]http://mvp.support.microsoft.com/[/url]
>> Windows help - [url]www.rickrogers.org[/url]
>> My thoughts [url]http://rick-mvp.blogspot.com[/url]
>>
>> "Larenz" <Larenz@discussions.microsoft.com> wrote in message
>> news:11FC9AEC-B06D-4281-B747-303009C44997@microsoft.com...[color=darkred]
>> > Hi All:
>> >
>> > To clarify, I want to say this post is about physical damage to the
>> > disc,
>> > not hacking.
>> >
>> > So early December 2007, I built myself a nice gaming machine. With all
>> > the
>> > parts, I also bought an OEM copy of Windows Vista Ultimate 64-bit for
>> > my
>> > operating system.
>> >
>> > After getting my motherboard replaced for a defect, I go to install
>> > Windows
>> > again and I notice 4 cracks radiating from the centre hole of the disc.
>> > Lucky
>> > for me, the cracks haven't spread to the data portion of the disc yet,
>> > so
>> > it
>> > was still usable. So at least I have Windows back up and running again,
>> > but
>> > now I'm worried about the disc.
>> >
>> > How do I go about getting my disc replaced? I contacted the reseller
>> > whom
>> > I
>> > bought it from and he said to contact Microsoft for a replacement, but
>> > I
>> > don't know where to start. Any help would be appreciated. If it
>> > matters, I
>> > am
>> > a Canadian.
>> > --
>> > My Rig:
>> > Intel Core2 Quad Q6700 @2.66 GHz
>> > eVGA nForce 780i SLi MCP Motherboard
>> > 4 GB Mushkin DDR2 PC2-6400 RAM
>> > 2 x eVGA GeForce8800 GT, SLI''''ed
>> > 2 x 250 GB Seagate Barracuda HDD, RAID 0[/color]
>>
>>[/color][/color]

[url]http://support.microsoft.com/[/url]

Underneath "Support Options" there is a link that says "Contact Microsoft".
Click it.

"Larenz" wrote:
[color=blue]
> Hi Rick:
>
> That link doesn't work. Please try reposting.
> --
> My Rig:
> Intel Core2 Quad Q6700 @2.66 GHz
> eVGA nForce 780i SLi MCP Motherboard
> 4 GB Mushkin DDR2 PC2-6400 RAM
> 2 x eVGA GeForce8800 GT, SLI''''''''ed
> 2 x 250 GB Seagate Barracuda HDD, RAID 0
>
>
> "Rick Rogers" wrote:
>[color=green]
> > Hi,
> >
> > See: [url]http://support.microsoft.com/default.aspx?scid=kb;[/url][ln];326246
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > [url]http://mvp.support.microsoft.com/[/url]
> > Windows help - [url]www.rickrogers.org[/url]
> > My thoughts [url]http://rick-mvp.blogspot.com[/url]
> >
> > "Larenz" <Larenz@discussions.microsoft.com> wrote in message
> > news:11FC9AEC-B06D-4281-B747-303009C44997@microsoft.com...[color=darkred]
> > > Hi All:
> > >
> > > To clarify, I want to say this post is about physical damage to the disc,
> > > not hacking.
> > >
> > > So early December 2007, I built myself a nice gaming machine. With all the
> > > parts, I also bought an OEM copy of Windows Vista Ultimate 64-bit for my
> > > operating system.
> > >
> > > After getting my motherboard replaced for a defect, I go to install
> > > Windows
> > > again and I notice 4 cracks radiating from the centre hole of the disc.
> > > Lucky
> > > for me, the cracks haven't spread to the data portion of the disc yet, so
> > > it
> > > was still usable. So at least I have Windows back up and running again,
> > > but
> > > now I'm worried about the disc.
> > >
> > > How do I go about getting my disc replaced? I contacted the reseller whom
> > > I
> > > bought it from and he said to contact Microsoft for a replacement, but I
> > > don't know where to start. Any help would be appreciated. If it matters, I
> > > am
> > > a Canadian.
> > > --
> > > My Rig:
> > > Intel Core2 Quad Q6700 @2.66 GHz
> > > eVGA nForce 780i SLi MCP Motherboard
> > > 4 GB Mushkin DDR2 PC2-6400 RAM
> > > 2 x eVGA GeForce8800 GT, SLI''''ed
> > > 2 x 250 GB Seagate Barracuda HDD, RAID 0[/color]
> >
> >[/color][/color]