Hi All,

We have a vista machine, plugged into a plasm screen in our reception area.

I'm looking for a good way for someone to be able to remote control it, and
change what is displayed on the screen.

Currently we are using Ultra VNC, but are having stability problems. Ultra
VNC sometimes crashes either the PC with the plasma connected or the PC
running the VNC viewer.

The remote assistance function built into Vista would be prefect if the PC
would Auto Accept the request - This was possible in XP, but I have been
unable to get it working in Vista.

Does anyone have any ideas on best way to go about it?

Hi Bob,

You cannot set an auto-accept of Remote Assistance in Vista, nor can you in
XP. What you can do in either (and were likely doing with XP) is Remote
Desktop using a logon for the host pc. For Vista, you need Business or
Ultimate to be the host, in XP you need Professional. Niether of the Home
versions support being the host, only an access client.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"Bob" <Bob@bobsyouruncle.com> wrote in message
news:e6RZpW9fIHA.4140@TK2MSFTNGP04.phx.gbl...[color=blue]
> Hi All,
>
> We have a vista machine, plugged into a plasm screen in our reception
> area.
>
> I'm looking for a good way for someone to be able to remote control it,
> and change what is displayed on the screen.
>
> Currently we are using Ultra VNC, but are having stability problems. Ultra
> VNC sometimes crashes either the PC with the plasma connected or the PC
> running the VNC viewer.
>
> The remote assistance function built into Vista would be prefect if the PC
> would Auto Accept the request - This was possible in XP, but I have been
> unable to get it working in Vista.
>
> Does anyone have any ideas on best way to go about it?
>[/color]

Hi Rick,

Thanks for your response.

Just so we are clear. You CAN setup XP to auto-accept a remote
assistance offer. You do this by modifying the following files:

%windir%\PCHealth\HelpCtr\System\Remote Assistance\helpeeaccept.htm
%windir%\PCHealth\HelpCtr\System\Remote
Assistance\Interaction\Server\TakeControlMsgs.htm

Remote desktop will not help in our situation. As I said, we are trying
to remote control a PC with a plasma screen connected to it.

If we used Remote Desktop, the plasma screen would only ever show a
logon screen - Not what we are after.


VNC does what we want, but just isn't stable on Vista.

Does anyone have any other suggestions?



Rick Rogers wrote:[color=blue]
> Hi Bob,
>
> You cannot set an auto-accept of Remote Assistance in Vista, nor can you
> in XP. What you can do in either (and were likely doing with XP) is
> Remote Desktop using a logon for the host pc. For Vista, you need
> Business or Ultimate to be the host, in XP you need Professional.
> Niether of the Home versions support being the host, only an access client.
>[/color]