The CD/DVD no longer works if I put a CD in the drive it says "Insert Disc" I
have not installed any new software. If I have a CD in when I start the
computer I can hear the CD spin up so I know the CD works. I have tried to
unistall and reinstall driver with no luck..

Hi...try this: go to start...then computer...*right* click...properties,
hardware, device manager...cd/dvd drive, *right* click *uninstall* the
drive, click ok, restart computer. Windows will find drive and correct
drivers upon restart. Please post back with results.

"D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=blue]
> The CD/DVD no longer works if I put a CD in the drive it says "Insert
> Disc" I
> have not installed any new software. If I have a CD in when I start the
> computer I can hear the CD spin up so I know the CD works. I have tried
> to
> unistall and reinstall driver with no luck..[/color]

*** that info was for XP...not Vista...sorry, wrong newsgroup:-) Still might
work though.

"Just.some.guy" <return.email@address.not.valid.com> wrote in message
news:UoZtj.4015$kD3.643@trnddc08...[color=blue]
> Hi...try this: go to start...then computer...*right* click...properties,
> hardware, device manager...cd/dvd drive, *right* click *uninstall* the
> drive, click ok, restart computer. Windows will find drive and correct
> drivers upon restart. Please post back with results.
>
> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=green]
>> The CD/DVD no longer works if I put a CD in the drive it says "Insert
>> Disc" I
>> have not installed any new software. If I have a CD in when I start the
>> computer I can hear the CD spin up so I know the CD works. I have tried
>> to
>> unistall and reinstall driver with no luck..[/color]
>
>[/color]

Open the case and see is the cables have come loose.
If a laptop make sure the drive is firmly seated in its bay.

You are supposed to go to the registry, find
{4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
filters. See support.microsoft.com/default.aspx/kb/314060 for complete
details. In my case, however, I cannot find the upper and lower filters. I
have attached a copy of the registry key and if someone can tell me where the
upper and lower filters are I will be eternally grateful.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


--
Nurdley


"flambe" wrote:
[color=blue]
> Open the case and see is the cables have come loose.
> If a laptop make sure the drive is firmly seated in its bay.
>
>
>[/color]

Phil

That KB article (314060) is written for Windows XP, not Vista.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Phil" <Phil@discussions.microsoft.com> wrote in message
news:B3FAB419-7115-4B3D-BF35-D83773DA3A31@microsoft.com...[color=blue]
> You are supposed to go to the registry, find
> {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
> filters. See support.microsoft.com/default.aspx/kb/314060 for complete
> details. In my case, however, I cannot find the upper and lower filters.
> I
> have attached a copy of the registry key and if someone can tell me where
> the
> upper and lower filters are I will be eternally grateful.
>
>
> Windows Registry Editor Version 5.00
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
> "Class"="CDROM"
> "ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
> @="DVD/CD-ROM drives"
> "IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
>
> 74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
>
> 00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
> 2d,00,33,00,30,00,00,00,00,00
> "Installer32"="storprop.dll,DvdClassInstaller"
> "EnumPropPages32"="storprop.dll,DvdPropPageProvider"
> "SilentInstall"="1"
> "NoInstallClass"="1"
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
> "InfPath"="cdrom.inf"
> "InfSection"="cdrom_install"
> "ProviderName"="Microsoft"
> "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> "DriverDate"="6-21-2006"
> "DriverVersion"="6.0.6000.16386"
> "MatchingDeviceId"="gencdrom"
> "DriverDesc"="CD-ROM Drive"
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
> "InfPath"="cdrom.inf"
> "InfSection"="cdrom_install"
> "ProviderName"="Microsoft"
> "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> "DriverDate"="6-21-2006"
> "DriverVersion"="6.0.6000.16386"
> "MatchingDeviceId"="gencdrom"
> "DriverDesc"="CD-ROM Drive"
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
> "InfPath"="cdrom.inf"
> "InfSection"="cdrom_install"
> "ProviderName"="Microsoft"
> "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> "DriverDate"="6-21-2006"
> "DriverVersion"="6.0.6000.16386"
> "MatchingDeviceId"="gencdrom"
> "DriverDesc"="CD-ROM Drive"
>
>
> --
> Nurdley
>
>
> "flambe" wrote:
>[color=green]
>> Open the case and see is the cables have come loose.
>> If a laptop make sure the drive is firmly seated in its bay.
>>
>>
>>[/color][/color]

No wonder it didn't work. But Vista will still not recognise my DVD as a
DVD, only as a CDRom. I have tried everything suggested in this post and I
still can not get a DVD driver installed-only a CD driver. What do I do?
--
Nurdley


"Ronnie Vernon MVP" wrote:
[color=blue]
> Phil
>
> That KB article (314060) is written for Windows XP, not Vista.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Phil" <Phil@discussions.microsoft.com> wrote in message
> news:B3FAB419-7115-4B3D-BF35-D83773DA3A31@microsoft.com...[color=green]
> > You are supposed to go to the registry, find
> > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
> > filters. See support.microsoft.com/default.aspx/kb/314060 for complete
> > details. In my case, however, I cannot find the upper and lower filters.
> > I
> > have attached a copy of the registry key and if someone can tell me where
> > the
> > upper and lower filters are I will be eternally grateful.
> >
> >
> > Windows Registry Editor Version 5.00
> >
> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
> > "Class"="CDROM"
> > "ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
> > @="DVD/CD-ROM drives"
> > "IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
> >
> > 74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
> >
> > 00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
> > 2d,00,33,00,30,00,00,00,00,00
> > "Installer32"="storprop.dll,DvdClassInstaller"
> > "EnumPropPages32"="storprop.dll,DvdPropPageProvider"
> > "SilentInstall"="1"
> > "NoInstallClass"="1"
> >
> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
> > "InfPath"="cdrom.inf"
> > "InfSection"="cdrom_install"
> > "ProviderName"="Microsoft"
> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> > "DriverDate"="6-21-2006"
> > "DriverVersion"="6.0.6000.16386"
> > "MatchingDeviceId"="gencdrom"
> > "DriverDesc"="CD-ROM Drive"
> >
> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
> > "InfPath"="cdrom.inf"
> > "InfSection"="cdrom_install"
> > "ProviderName"="Microsoft"
> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> > "DriverDate"="6-21-2006"
> > "DriverVersion"="6.0.6000.16386"
> > "MatchingDeviceId"="gencdrom"
> > "DriverDesc"="CD-ROM Drive"
> >
> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
> > "InfPath"="cdrom.inf"
> > "InfSection"="cdrom_install"
> > "ProviderName"="Microsoft"
> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
> > "DriverDate"="6-21-2006"
> > "DriverVersion"="6.0.6000.16386"
> > "MatchingDeviceId"="gencdrom"
> > "DriverDesc"="CD-ROM Drive"
> >
> >
> > --
> > Nurdley
> >
> >
> > "flambe" wrote:
> >[color=darkred]
> >> Open the case and see is the cables have come loose.
> >> If a laptop make sure the drive is firmly seated in its bay.
> >>
> >>
> >>[/color][/color]
>
>[/color]

Check the following articles to see if any of these apply.

When you insert a CD or a DVD, Windows Vista may not recognize the disc:
[url]http://support.microsoft.com/kb/939052[/url]

You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
in Windows Vista:
[url]http://support.microsoft.com/kb/933207[/url]

The CD drive or the DVD drive does not work as expected on a computer that
you upgraded to Windows Vista:
[url]http://support.microsoft.com/default.aspx/kb/929461[/url]

Windows Vista does not detect a DVD-R disc that was formatted two times:
[url]http://support.microsoft.com/kb/948177[/url]

When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
electronics DVD player or DVD recorder may be incompatible with the DVD
drive in a Windows Vista-based computer:
[url]http://support.microsoft.com/kb/931698[/url]


--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=blue]
> The CD/DVD no longer works if I put a CD in the drive it says "Insert
> Disc" I
> have not installed any new software. If I have a CD in when I start the
> computer I can hear the CD spin up so I know the CD works. I have tried
> to
> unistall and reinstall driver with no luck..[/color]

The article 929461 is exactly the one that you told me is not for Vista. I
cannot find the upper and lower filters.
--
Nurdley


"Ronnie Vernon MVP" wrote:
[color=blue]
> Check the following articles to see if any of these apply.
>
> When you insert a CD or a DVD, Windows Vista may not recognize the disc:
> [url]http://support.microsoft.com/kb/939052[/url]
>
> You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
> in Windows Vista:
> [url]http://support.microsoft.com/kb/933207[/url]
>
> The CD drive or the DVD drive does not work as expected on a computer that
> you upgraded to Windows Vista:
> [url]http://support.microsoft.com/default.aspx/kb/929461[/url]
>
> Windows Vista does not detect a DVD-R disc that was formatted two times:
> [url]http://support.microsoft.com/kb/948177[/url]
>
> When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
> electronics DVD player or DVD recorder may be incompatible with the DVD
> drive in a Windows Vista-based computer:
> [url]http://support.microsoft.com/kb/931698[/url]
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=green]
> > The CD/DVD no longer works if I put a CD in the drive it says "Insert
> > Disc" I
> > have not installed any new software. If I have a CD in when I start the
> > computer I can hear the CD spin up so I know the CD works. I have tried
> > to
> > unistall and reinstall driver with no luck..[/color]
>[/color]

Thanks for your very quick response, but I have applied the fixes in every
one of these articles, and my computer still insists on using a CD driver
instead of a DVD driver. I am getting ready to smash it to bits, but even
then I don't think it would help.

Phil
--
Nurdley


"Ronnie Vernon MVP" wrote:
[color=blue]
> Check the following articles to see if any of these apply.
>
> When you insert a CD or a DVD, Windows Vista may not recognize the disc:
> [url]http://support.microsoft.com/kb/939052[/url]
>
> You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
> in Windows Vista:
> [url]http://support.microsoft.com/kb/933207[/url]
>
> The CD drive or the DVD drive does not work as expected on a computer that
> you upgraded to Windows Vista:
> [url]http://support.microsoft.com/default.aspx/kb/929461[/url]
>
> Windows Vista does not detect a DVD-R disc that was formatted two times:
> [url]http://support.microsoft.com/kb/948177[/url]
>
> When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
> electronics DVD player or DVD recorder may be incompatible with the DVD
> drive in a Windows Vista-based computer:
> [url]http://support.microsoft.com/kb/931698[/url]
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=green]
> > The CD/DVD no longer works if I put a CD in the drive it says "Insert
> > Disc" I
> > have not installed any new software. If I have a CD in when I start the
> > computer I can hear the CD spin up so I know the CD works. I have tried
> > to
> > unistall and reinstall driver with no luck..[/color]
>[/color]

Phil

See my reply to D. Meyer in this thread.

The presence of the Upper and Lower Filters in those registry keys may
depend on a third party CD/DVD application being installed on the system.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Phil" <Phil@discussions.microsoft.com> wrote in message
news:F82EFB32-9BEA-4225-A988-442733882D61@microsoft.com...[color=blue]
> No wonder it didn't work. But Vista will still not recognise my DVD as a
> DVD, only as a CDRom. I have tried everything suggested in this post and
> I
> still can not get a DVD driver installed-only a CD driver. What do I do?
> --
> Nurdley
>
>
> "Ronnie Vernon MVP" wrote:
>[color=green]
>> Phil
>>
>> That KB article (314060) is written for Windows XP, not Vista.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Desktop Experience
>>
>>
>> "Phil" <Phil@discussions.microsoft.com> wrote in message
>> news:B3FAB419-7115-4B3D-BF35-D83773DA3A31@microsoft.com...[color=darkred]
>> > You are supposed to go to the registry, find
>> > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
>> > filters. See support.microsoft.com/default.aspx/kb/314060 for complete
>> > details. In my case, however, I cannot find the upper and lower
>> > filters.
>> > I
>> > have attached a copy of the registry key and if someone can tell me
>> > where
>> > the
>> > upper and lower filters are I will be eternally grateful.
>> >
>> >
>> > Windows Registry Editor Version 5.00
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
>> > "Class"="CDROM"
>> > "ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
>> > @="DVD/CD-ROM drives"
>> > "IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
>> >
>> > 74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
>> >
>> > 00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
>> > 2d,00,33,00,30,00,00,00,00,00
>> > "Installer32"="storprop.dll,DvdClassInstaller"
>> > "EnumPropPages32"="storprop.dll,DvdPropPageProvider"
>> > "SilentInstall"="1"
>> > "NoInstallClass"="1"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> >
>> > --
>> > Nurdley
>> >
>> >
>> > "flambe" wrote:
>> >
>> >> Open the case and see is the cables have come loose.
>> >> If a laptop make sure the drive is firmly seated in its bay.
>> >>
>> >>
>> >>[/color]
>>
>>[/color][/color]

Phil

Under this key below in your reg (in the Drive Type) what value is set. 1, 2 or 3

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Phil" <Phil@discussions.microsoft.com> wrote in message news:7C19123D-09CE-44D3-8052-CF24DA2E8D85@microsoft.com...[color=blue]
> Thanks for your very quick response, but I have applied the fixes in every
> one of these articles, and my computer still insists on using a CD driver
> instead of a DVD driver. I am getting ready to smash it to bits, but even
> then I don't think it would help.
>
> Phil
> --
> Nurdley
>
>
> "Ronnie Vernon MVP" wrote:
> [color=green]
>> Check the following articles to see if any of these apply.
>>
>> When you insert a CD or a DVD, Windows Vista may not recognize the disc:
>> [url]http://support.microsoft.com/kb/939052[/url]
>>
>> You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
>> in Windows Vista:
>> [url]http://support.microsoft.com/kb/933207[/url]
>>
>> The CD drive or the DVD drive does not work as expected on a computer that
>> you upgraded to Windows Vista:
>> [url]http://support.microsoft.com/default.aspx/kb/929461[/url]
>>
>> Windows Vista does not detect a DVD-R disc that was formatted two times:
>> [url]http://support.microsoft.com/kb/948177[/url]
>>
>> When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
>> electronics DVD player or DVD recorder may be incompatible with the DVD
>> drive in a Windows Vista-based computer:
>> [url]http://support.microsoft.com/kb/931698[/url]
>>
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Desktop Experience
>>
>>
>> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
>> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...[color=darkred]
>> > The CD/DVD no longer works if I put a CD in the drive it says "Insert
>> > Disc" I
>> > have not installed any new software. If I have a CD in when I start the
>> > computer I can hear the CD spin up so I know the CD works. I have tried
>> > to
>> > unistall and reinstall driver with no luck.. [/color]
>>[/color][/color]

Peter
How do I get to this key to check.. Phil when you are done with the hammer
can I use it?

"Peter Foldes" wrote:
[color=blue]
> Phil
>
> Under this key below in your reg (in the Drive Type) what value is set. 1, 2 or 3
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Phil" <Phil@discussions.microsoft.com> wrote in message news:7C19123D-09CE-44D3-8052-CF24DA2E8D85@microsoft.com...[color=green]
> > Thanks for your very quick response, but I have applied the fixes in every
> > one of these articles, and my computer still insists on using a CD driver
> > instead of a DVD driver. I am getting ready to smash it to bits, but even
> > then I don't think it would help.
> >
> > Phil
> > --
> > Nurdley
> >
> >
> > "Ronnie Vernon MVP" wrote:
> >[color=darkred]
> >> Check the following articles to see if any of these apply.
> >>
> >> When you insert a CD or a DVD, Windows Vista may not recognize the disc:
> >> [url]http://support.microsoft.com/kb/939052[/url]
> >>
> >> You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
> >> in Windows Vista:
> >> [url]http://support.microsoft.com/kb/933207[/url]
> >>
> >> The CD drive or the DVD drive does not work as expected on a computer that
> >> you upgraded to Windows Vista:
> >> [url]http://support.microsoft.com/default.aspx/kb/929461[/url]
> >>
> >> Windows Vista does not detect a DVD-R disc that was formatted two times:
> >> [url]http://support.microsoft.com/kb/948177[/url]
> >>
> >> When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
> >> electronics DVD player or DVD recorder may be incompatible with the DVD
> >> drive in a Windows Vista-based computer:
> >> [url]http://support.microsoft.com/kb/931698[/url]
> >>
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Desktop Experience
> >>
> >>
> >> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
> >> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...
> >> > The CD/DVD no longer works if I put a CD in the drive it says "Insert
> >> > Disc" I
> >> > have not installed any new software. If I have a CD in when I start the
> >> > computer I can hear the CD spin up so I know the CD works. I have tried
> >> > to
> >> > unistall and reinstall driver with no luck..
> >>[/color][/color]
>[/color]

Hi Peter,

This is what I found-there were 2 keys:


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}]
"Drive Type"=dword:00000011
"IsImapiDataBurnSupported"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{2f2918b9-8318-11dc-966b-806e6f6e6963}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"Set"=dword:00000001

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}]
"Drive Type"=dword:000053f7
"IsImapiDataBurnSupported"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD
Burning\Drives\Volume{3c9bf32e-8a21-11db-8189-806d6172696f}\Current Media]
"Blank Disc"=dword:00000001
"Live FS"=dword:00000000
"Can Close"=dword:00000000
"IsImapiDataBurnSupported"=dword:00000000
"Set"=dword:00000001

I appreciate your help.

Phil

PS to Don: you have to go to RUN and type in Regedit and follow the steps to
find the key.
--
Nurdley


"D. Meyer" wrote:
[color=blue]
> Peter
> How do I get to this key to check.. Phil when you are done with the hammer
> can I use it?
>
> "Peter Foldes" wrote:
>[color=green]
> > Phil
> >
> > Under this key below in your reg (in the Drive Type) what value is set. 1, 2 or 3
> >
> > HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives
> >
> >
> >
> > --
> > Peter
> >
> > Please Reply to Newsgroup for the benefit of others
> > Requests for assistance by email can not and will not be acknowledged.
> >
> > "Phil" <Phil@discussions.microsoft.com> wrote in message news:7C19123D-09CE-44D3-8052-CF24DA2E8D85@microsoft.com...[color=darkred]
> > > Thanks for your very quick response, but I have applied the fixes in every
> > > one of these articles, and my computer still insists on using a CD driver
> > > instead of a DVD driver. I am getting ready to smash it to bits, but even
> > > then I don't think it would help.
> > >
> > > Phil
> > > --
> > > Nurdley
> > >
> > >
> > > "Ronnie Vernon MVP" wrote:
> > >
> > >> Check the following articles to see if any of these apply.
> > >>
> > >> When you insert a CD or a DVD, Windows Vista may not recognize the disc:
> > >> [url]http://support.microsoft.com/kb/939052[/url]
> > >>
> > >> You may be unable to read from DVD-R DL or DVD+R DL discs that were recorded
> > >> in Windows Vista:
> > >> [url]http://support.microsoft.com/kb/933207[/url]
> > >>
> > >> The CD drive or the DVD drive does not work as expected on a computer that
> > >> you upgraded to Windows Vista:
> > >> [url]http://support.microsoft.com/default.aspx/kb/929461[/url]
> > >>
> > >> Windows Vista does not detect a DVD-R disc that was formatted two times:
> > >> [url]http://support.microsoft.com/kb/948177[/url]
> > >>
> > >> When you try to use DVD-Rs or DVD-RWs interchangeably, a consumer
> > >> electronics DVD player or DVD recorder may be incompatible with the DVD
> > >> drive in a Windows Vista-based computer:
> > >> [url]http://support.microsoft.com/kb/931698[/url]
> > >>
> > >>
> > >> --
> > >>
> > >> Ronnie Vernon
> > >> Microsoft MVP
> > >> Windows Desktop Experience
> > >>
> > >>
> > >> "D. Meyer" <D. [email]Meyer@discussions.microsoft.com[/email]> wrote in message
> > >> news:B63E18E6-120B-4FC0-B10E-11FDFB4C76A8@microsoft.com...
> > >> > The CD/DVD no longer works if I put a CD in the drive it says "Insert
> > >> > Disc" I
> > >> > have not installed any new software. If I have a CD in when I start the
> > >> > computer I can hear the CD spin up so I know the CD works. I have tried
> > >> > to
> > >> > unistall and reinstall driver with no luck..
> > >>[/color]
> >[/color][/color]

The KB does work for Vista. The KB article I have says it's for XP and Vista
Beta 2, but it does work on the final release of Vista. I use it all the
time.

Vista has a habit of braking communications with the CD/DVD ROM for no
reason. Hopefully this will be fixed in SP 1 Along with Vista resetting to
default setting for no reason.

Here's a copy of my reg entry. Sometimes there is both the upper and Lower
filter. The st5eps I go through to fix the CD/DVD issue is to go to Device
Manager and Uninstall all CD/DVD ROMs---go to the reg key and delete the
upper and lower filters if any---make sure you back up the registry first.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
"LowerFilters"=hex(7):50,00,78,00,48,00,65,00,6c,00,70,00,32,00,30,00,00,00,00,\
00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0004]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"



--

Bob Eyster
MS Windows Vista Home Premium



"Phil" <Phil@discussions.microsoft.com> wrote in message
news:F82EFB32-9BEA-4225-A988-442733882D61@microsoft.com...[color=blue]
> No wonder it didn't work. But Vista will still not recognise my DVD as a
> DVD, only as a CDRom. I have tried everything suggested in this post and
> I
> still can not get a DVD driver installed-only a CD driver. What do I do?
> --
> Nurdley
>
>
> "Ronnie Vernon MVP" wrote:
>[color=green]
>> Phil
>>
>> That KB article (314060) is written for Windows XP, not Vista.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Desktop Experience
>>
>>
>> "Phil" <Phil@discussions.microsoft.com> wrote in message
>> news:B3FAB419-7115-4B3D-BF35-D83773DA3A31@microsoft.com...[color=darkred]
>> > You are supposed to go to the registry, find
>> > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the upper and lower
>> > filters. See support.microsoft.com/default.aspx/kb/314060 for complete
>> > details. In my case, however, I cannot find the upper and lower
>> > filters.
>> > I
>> > have attached a copy of the registry key and if someone can tell me
>> > where
>> > the
>> > upper and lower filters are I will be eternally grateful.
>> >
>> >
>> > Windows Registry Editor Version 5.00
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
>> > "Class"="CDROM"
>> > "ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
>> > @="DVD/CD-ROM drives"
>> > "IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
>> >
>> > 74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
>> >
>> > 00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
>> > 2d,00,33,00,30,00,00,00,00,00
>> > "Installer32"="storprop.dll,DvdClassInstaller"
>> > "EnumPropPages32"="storprop.dll,DvdPropPageProvider"
>> > "SilentInstall"="1"
>> > "NoInstallClass"="1"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
>> > "InfPath"="cdrom.inf"
>> > "InfSection"="cdrom_install"
>> > "ProviderName"="Microsoft"
>> > "DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
>> > "DriverDate"="6-21-2006"
>> > "DriverVersion"="6.0.6000.16386"
>> > "MatchingDeviceId"="gencdrom"
>> > "DriverDesc"="CD-ROM Drive"
>> >
>> >
>> > --
>> > Nurdley
>> >
>> >
>> > "flambe" wrote:
>> >
>> >> Open the case and see is the cables have come loose.
>> >> If a laptop make sure the drive is firmly seated in its bay.
>> >>
>> >>
>> >>[/color]
>>
>>[/color][/color]