Hi all.

I have a new HP laptop that came pre-installed with Windows Vista Home
Premium. I'd like to upgrade to Vista Ultimate, so I paid my $159.00 to
Microsoft and downloaded the license file for the "Anytime Upgrade".

I've done as the upgrade installation suggests and run the installation from
my existing Vista Ultimate DVD (which has been used to install Vista on my
desktop machine) - after extracting the license file from my expensive
download...

The upgrade downloads the appropriate files from Microsoft, goes through the
motions of upgrading my OS from Home Premium to Ultimate; however, it gets to
the last step in the process and I get an error stating that the system
upgrade cannot continue. My laptop reboots itself and then the upgrade rolls
itself back to Home Premium.

I've tried this 3 times in the past two days to no avail. I'm more than
willing to purchase a Vista Ultimate DVD, if that turns out to be necessary -
however, not before obtaining a refund for the *UNUSABLE* Anytime Upgrade
license.

Anyone have any suggestions or ideas? Does anyone know how (or if) I can
obtain a refund from Microsoft for the anytime upgrade license I purchased
online, since it doesn't appear to work?

Thanks!!
--
D.M. Rollins
Atlanta, GA USA
[email]labradors@bellsouth.net[/email]
[email]debbie.rollins@practiceworks.com[/email]

You did a big mistake on chosing Vista,
if you really want to upgrade, see if you can get XP for free from the
people who sold you the PC, since
with ultimate you can have downgrade rights *where in reality they are
upgrade to a superior OS= XP*


"Debbie Rollins" <DebbieRollins@discussions.microsoft.com> wrote in message
news:2C4163D0-7746-44DA-B239-5932984EF4FE@microsoft.com...[color=blue]
> Hi all.
>
> I have a new HP laptop that came pre-installed with Windows Vista Home
> Premium. I'd like to upgrade to Vista Ultimate, so I paid my $159.00 to
> Microsoft and downloaded the license file for the "Anytime Upgrade".
>
> I've done as the upgrade installation suggests and run the installation
> from
> my existing Vista Ultimate DVD (which has been used to install Vista on my
> desktop machine) - after extracting the license file from my expensive
> download...
>
> The upgrade downloads the appropriate files from Microsoft, goes through
> the
> motions of upgrading my OS from Home Premium to Ultimate; however, it gets
> to
> the last step in the process and I get an error stating that the system
> upgrade cannot continue. My laptop reboots itself and then the upgrade
> rolls
> itself back to Home Premium.
>
> I've tried this 3 times in the past two days to no avail. I'm more than
> willing to purchase a Vista Ultimate DVD, if that turns out to be
> necessary -
> however, not before obtaining a refund for the *UNUSABLE* Anytime Upgrade
> license.
>
> Anyone have any suggestions or ideas? Does anyone know how (or if) I can
> obtain a refund from Microsoft for the anytime upgrade license I purchased
> online, since it doesn't appear to work?
>
> Thanks!!
> --
> D.M. Rollins
> Atlanta, GA USA
> [email]labradors@bellsouth.net[/email]
> [email]debbie.rollins@practiceworks.com[/email][/color]

Joe cann wrote:

....more of his usual pack of lies.
Frank

Debbie Rollins wrote:[color=blue]
> Hi all.
>
> I have a new HP laptop that came pre-installed with Windows Vista Home
> Premium. I'd like to upgrade to Vista Ultimate, so I paid my $159.00 to
> Microsoft and downloaded the license file for the "Anytime Upgrade".
>
> I've done as the upgrade installation suggests and run the installation from
> my existing Vista Ultimate DVD (which has been used to install Vista on my
> desktop machine) - after extracting the license file from my expensive
> download...
>
> The upgrade downloads the appropriate files from Microsoft, goes through the
> motions of upgrading my OS from Home Premium to Ultimate; however, it gets to
> the last step in the process and I get an error stating that the system
> upgrade cannot continue. My laptop reboots itself and then the upgrade rolls
> itself back to Home Premium.
>
> I've tried this 3 times in the past two days to no avail. I'm more than
> willing to purchase a Vista Ultimate DVD, if that turns out to be necessary -
> however, not before obtaining a refund for the *UNUSABLE* Anytime Upgrade
> license.
>
> Anyone have any suggestions or ideas? Does anyone know how (or if) I can
> obtain a refund from Microsoft for the anytime upgrade license I purchased
> online, since it doesn't appear to work?
>
> Thanks!![/color]
I would contact Microsoft product support

When the upgrade asks to check the internet for updates say 'NO'. Then
disconnect from the network. It should then complete. You will have to apply
a lot of updates.

!!!
"Debbie Rollins" <DebbieRollins@discussions.microsoft.com> wrote in message
news:2C4163D0-7746-44DA-B239-5932984EF4FE@microsoft.com...[color=blue]
> Hi all.
>
> I have a new HP laptop that came pre-installed with Windows Vista Home
> Premium. I'd like to upgrade to Vista Ultimate, so I paid my $159.00 to
> Microsoft and downloaded the license file for the "Anytime Upgrade".
>
> I've done as the upgrade installation suggests and run the installation
> from
> my existing Vista Ultimate DVD (which has been used to install Vista on my
> desktop machine) - after extracting the license file from my expensive
> download...
>
> The upgrade downloads the appropriate files from Microsoft, goes through
> the
> motions of upgrading my OS from Home Premium to Ultimate; however, it gets
> to
> the last step in the process and I get an error stating that the system
> upgrade cannot continue. My laptop reboots itself and then the upgrade
> rolls
> itself back to Home Premium.
>
> I've tried this 3 times in the past two days to no avail. I'm more than
> willing to purchase a Vista Ultimate DVD, if that turns out to be
> necessary -
> however, not before obtaining a refund for the *UNUSABLE* Anytime Upgrade
> license.
>
> Anyone have any suggestions or ideas? Does anyone know how (or if) I can
> obtain a refund from Microsoft for the anytime upgrade license I purchased
> online, since it doesn't appear to work?
>
> Thanks!!
> --
> D.M. Rollins
> Atlanta, GA USA
> [email]labradors@bellsouth.net[/email]
> [email]debbie.rollins@practiceworks.com[/email][/color]

savino <savino.33r6cz@no-mx.forums.net> wrote:
[color=blue]
>
>If I want to "downgrade" to XP pro from vista, will I need to do a clean
>install? Or can I do an actual upgrade where I can keep my files and
>installed programs?[/color]

That's a downgrades and MS doesn't support downgrades. You'll have to
install XP from scratch. You won't be able to keep any installed
programs or settings.

--
Tim Slattery
MS MVP(Shell/User)
[email]Slattery_T@bls.gov[/email]
[url]http://members.cox.net/slatteryt[/url]