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  #1 (permalink)  
Old 01-20-2008, 12:30 PM
Alfred Kaufmann
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Posts: n/a
Windows Experience Rating

The windows experience rating for my machine is 1.0! It is being dragged
down by my video card, a Sapphire X1950 Pro with 512MB. The graphics and
gaming subscore is 1.0. I thought it might be problems with this video card
and I pulled it out and installed an ATI Radeon 850XL with 256MB - same
score. I tried the ATI latest drivers and earlier drivers, no change.

Everything seems to be working fine. The only thing I can see is an
exclamation mark, "! New hardware detected, your Windows Experience Index
needs to be refreshed" No matter how many time I refresh this index, I keep
getting this message.

This is obviously a problem with Vista and not with the video card. Is
there a way to correct this problem?

Al

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Old 01-20-2008, 12:30 PM
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  #2 (permalink)  
Old 01-20-2008, 01:00 PM
Carey Frisch [MVP]
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Re: Windows Experience Rating

The Windows Experience Index rating may inherit an incorrect value
after you make a change to your computer's hardware configuration:
http://support.microsoft.com/kb/933478/en-us


--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

"Alfred Kaufmann" wrote:

The windows experience rating for my machine is 1.0! It is being dragged
down by my video card, a Sapphire X1950 Pro with 512MB. The graphics and
gaming subscore is 1.0. I thought it might be problems with this video card
and I pulled it out and installed an ATI Radeon 850XL with 256MB - same
score. I tried the ATI latest drivers and earlier drivers, no change.

Everything seems to be working fine. The only thing I can see is an
exclamation mark, "! New hardware detected, your Windows Experience Index
needs to be refreshed" No matter how many time I refresh this index, I keep
getting this message.

This is obviously a problem with Vista and not with the video card. Is
there a way to correct this problem?

Al

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  #3 (permalink)  
Old 01-20-2008, 01:00 PM
Kerry Brown
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Posts: n/a
Re: Windows Experience Rating

"Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
news:eqiuFJ6WIHA.748@TK2MSFTNGP04.phx.gbl...
> The windows experience rating for my machine is 1.0! It is being dragged
> down by my video card, a Sapphire X1950 Pro with 512MB. The graphics and
> gaming subscore is 1.0. I thought it might be problems with this video
> card and I pulled it out and installed an ATI Radeon 850XL with 256MB -
> same score. I tried the ATI latest drivers and earlier drivers, no
> change.
>
> Everything seems to be working fine. The only thing I can see is an
> exclamation mark, "! New hardware detected, your Windows Experience Index
> needs to be refreshed" No matter how many time I refresh this index, I
> keep getting this message.
>
> This is obviously a problem with Vista and not with the video card. Is
> there a way to correct this problem?
>



It sounds like the video card is not being recognised properly. Try updating
the chipset driver for your motherboard then reinstall the graphic driver.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/



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  #4 (permalink)  
Old 01-20-2008, 01:30 PM
David Sanders
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Posts: n/a
Re: Windows Experience Rating

Alfred Kaufmann wrote:
> The windows experience rating for my machine is 1.0! It is being
> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
> graphics and gaming subscore is 1.0. I thought it might be problems
> with this video card and I pulled it out and installed an ATI Radeon
> 850XL with 256MB - same score. I tried the ATI latest drivers and
> earlier drivers, no change.
>
> Everything seems to be working fine. The only thing I can see is an
> exclamation mark, "! New hardware detected, your Windows Experience
> Index needs to be refreshed" No matter how many time I refresh this
> index, I keep getting this message.
>
> This is obviously a problem with Vista and not with the video card. Is
> there a way to correct this problem?
>
> Al
>


It is a problem with the graphics driver. Download updated drivers from
manufacturers website.
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  #5 (permalink)  
Old 01-20-2008, 01:30 PM
AlexB
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Posts: n/a
Re: Windows Experience Rating

Also check your manufacturer's site they may have updated drivers.

"Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
news:eqiuFJ6WIHA.748@TK2MSFTNGP04.phx.gbl...
> The windows experience rating for my machine is 1.0! It is being dragged
> down by my video card, a Sapphire X1950 Pro with 512MB. The graphics and
> gaming subscore is 1.0. I thought it might be problems with this video
> card and I pulled it out and installed an ATI Radeon 850XL with 256MB -
> same score. I tried the ATI latest drivers and earlier drivers, no
> change.
>
> Everything seems to be working fine. The only thing I can see is an
> exclamation mark, "! New hardware detected, your Windows Experience Index
> needs to be refreshed" No matter how many time I refresh this index, I
> keep getting this message.
>
> This is obviously a problem with Vista and not with the video card. Is
> there a way to correct this problem?
>
> Al
>


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  #6 (permalink)  
Old 01-20-2008, 01:39 PM
Alfred Kaufmann
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Posts: n/a
Re: Windows Experience Rating

Thanks, been there, done that, does nothing. Al

"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:57E79D16-2918-49F2-97D7-4DB83885B7B4@microsoft.com...
> The Windows Experience Index rating may inherit an incorrect value
> after you make a change to your computer's hardware configuration:
> http://support.microsoft.com/kb/933478/en-us
>
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ---------------------------------------------------------------
>
> "Alfred Kaufmann" wrote:
>
> The windows experience rating for my machine is 1.0! It is being dragged
> down by my video card, a Sapphire X1950 Pro with 512MB. The graphics and
> gaming subscore is 1.0. I thought it might be problems with this video
> card
> and I pulled it out and installed an ATI Radeon 850XL with 256MB - same
> score. I tried the ATI latest drivers and earlier drivers, no change.
>
> Everything seems to be working fine. The only thing I can see is an
> exclamation mark, "! New hardware detected, your Windows Experience Index
> needs to be refreshed" No matter how many time I refresh this index, I
> keep
> getting this message.
>
> This is obviously a problem with Vista and not with the video card. Is
> there a way to correct this problem?
>
> Al
>


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  #7 (permalink)  
Old 01-20-2008, 01:50 PM
Alfred Kaufmann
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

That might be the problem, the motherboard manufacturing ABit nor Nvidia has
any drivers for Vista. :-(

Al

"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:891DE8EF-579F-458F-AD44-217C5A2E1DEE@microsoft.com...
> "Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
> news:eqiuFJ6WIHA.748@TK2MSFTNGP04.phx.gbl...
>> The windows experience rating for my machine is 1.0! It is being
>> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
>> graphics and gaming subscore is 1.0. I thought it might be problems with
>> this video card and I pulled it out and installed an ATI Radeon 850XL
>> with 256MB - same score. I tried the ATI latest drivers and earlier
>> drivers, no change.
>>
>> Everything seems to be working fine. The only thing I can see is an
>> exclamation mark, "! New hardware detected, your Windows Experience Index
>> needs to be refreshed" No matter how many time I refresh this index, I
>> keep getting this message.
>>
>> This is obviously a problem with Vista and not with the video card. Is
>> there a way to correct this problem?
>>

>
>
> It sounds like the video card is not being recognised properly. Try
> updating the chipset driver for your motherboard then reinstall the
> graphic driver.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca/phpBB2/
>
>
>


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  #8 (permalink)  
Old 01-20-2008, 01:50 PM
Alfred Kaufmann
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

This motherboard is in the "archive" section. :-( It used to be state of
the art once upon a time.

Al

"AlexB" <alexb@comcast.net> wrote in message
news:ec5$ze6WIHA.1184@TK2MSFTNGP04.phx.gbl...
> Also check your manufacturer's site they may have updated drivers.
>
> "Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
> news:eqiuFJ6WIHA.748@TK2MSFTNGP04.phx.gbl...
>> The windows experience rating for my machine is 1.0! It is being
>> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
>> graphics and gaming subscore is 1.0. I thought it might be problems with
>> this video card and I pulled it out and installed an ATI Radeon 850XL
>> with 256MB - same score. I tried the ATI latest drivers and earlier
>> drivers, no change.
>>
>> Everything seems to be working fine. The only thing I can see is an
>> exclamation mark, "! New hardware detected, your Windows Experience Index
>> needs to be refreshed" No matter how many time I refresh this index, I
>> keep getting this message.
>>
>> This is obviously a problem with Vista and not with the video card. Is
>> there a way to correct this problem?
>>
>> Al
>>

>


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  #9 (permalink)  
Old 01-20-2008, 01:50 PM
Alfred Kaufmann
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

I did try the latest driver from ATI and besides being buggy, it did no
change anything.

Thanks everyone, I will just ignore the Windows Experience Rating.

Al

"David Sanders" <news@nospam.sandersweb.net> wrote in message
news:u7Pb0e6WIHA.4868@TK2MSFTNGP03.phx.gbl...
> Alfred Kaufmann wrote:
>> The windows experience rating for my machine is 1.0! It is being
>> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
>> graphics and gaming subscore is 1.0. I thought it might be problems with
>> this video card and I pulled it out and installed an ATI Radeon 850XL
>> with 256MB - same score. I tried the ATI latest drivers and earlier
>> drivers, no change.
>>
>> Everything seems to be working fine. The only thing I can see is an
>> exclamation mark, "! New hardware detected, your Windows Experience Index
>> needs to be refreshed" No matter how many time I refresh this index, I
>> keep getting this message.
>>
>> This is obviously a problem with Vista and not with the video card. Is
>> there a way to correct this problem?
>>
>> Al
>>

>
> It is a problem with the graphics driver. Download updated drivers from
> manufacturers website.


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  #10 (permalink)  
Old 01-20-2008, 02:10 PM
forty-nine
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Posts: n/a
Re: Windows Experience Rating

Alfred Kaufmann wrote:
> That might be the problem, the motherboard manufacturing ABit nor Nvidia
> has any drivers for Vista. :-(
>
> Al
>


Vista "nForce" drivers here
http://www.nvidia.com/Download/index.aspx?lang=en-us
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  #11 (permalink)  
Old 01-20-2008, 02:20 PM
Kerry Brown
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

"Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
news:40C120F8-21A9-4E3B-B362-C080FE5E35ED@microsoft.com...
> That might be the problem, the motherboard manufacturing ABit nor Nvidia
> has any drivers for Vista. :-(



What chipset does the motherboard use?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/



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  #12 (permalink)  
Old 01-20-2008, 03:10 PM
Curt
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

Sometimes the WEI will ahng due to the registry
having issues. There were sokme threads on it a
while back. Try a search.

Curt

"Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
news:A435D263-1C4A-4659-9BD6-0EC787F2AEE7@microsoft.com...
>I did try the latest driver from ATI and besides being buggy, it did no
>change anything.
>
> Thanks everyone, I will just ignore the Windows Experience Rating.
>
> Al
>
> "David Sanders" <news@nospam.sandersweb.net> wrote in message
> news:u7Pb0e6WIHA.4868@TK2MSFTNGP03.phx.gbl...
>> Alfred Kaufmann wrote:
>>> The windows experience rating for my machine is 1.0! It is being
>>> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
>>> graphics and gaming subscore is 1.0. I thought it might be problems
>>> with this video card and I pulled it out and installed an ATI Radeon
>>> 850XL with 256MB - same score. I tried the ATI latest drivers and
>>> earlier drivers, no change.
>>>
>>> Everything seems to be working fine. The only thing I can see is an
>>> exclamation mark, "! New hardware detected, your Windows Experience
>>> Index needs to be refreshed" No matter how many time I refresh this
>>> index, I keep getting this message.
>>>
>>> This is obviously a problem with Vista and not with the video card. Is
>>> there a way to correct this problem?
>>>
>>> Al
>>>

>>
>> It is a problem with the graphics driver. Download updated drivers from
>> manufacturers website.

>


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  #13 (permalink)  
Old 01-20-2008, 07:10 PM
Alfred Kaufmann
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

Sadly not for my board - legacy nforce 1/2 series and when you set the
operating system to Vista, nothing is found.

Al


"forty-nine" <110001@49.xyz> wrote in message news:fn0gev$575$1@aioe.org...
> Alfred Kaufmann wrote:
>> That might be the problem, the motherboard manufacturing ABit nor Nvidia
>> has any drivers for Vista. :-(
>>
>> Al
>>

>
> Vista "nForce" drivers here
> http://www.nvidia.com/Download/index.aspx?lang=en-us


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  #14 (permalink)  
Old 01-20-2008, 07:20 PM
Alfred Kaufmann
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

NVidia nForce2 SPP chipset with MCP2-T (Abit Nf7-S v2.0 motherboard)

Al

"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:7D45C560-86DC-43F6-AEFF-7884FC213285@microsoft.com...
> "Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
> news:40C120F8-21A9-4E3B-B362-C080FE5E35ED@microsoft.com...
>> That might be the problem, the motherboard manufacturing ABit nor Nvidia
>> has any drivers for Vista. :-(

>
>
> What chipset does the motherboard use?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca/phpBB2/
>
>
>


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  #15 (permalink)  
Old 01-20-2008, 08:10 PM
Kerry Brown
Tablet PC Guest
 
Posts: n/a
Re: Windows Experience Rating

"Alfred Kaufmann" <al.kaufmann@shaw.ca> wrote in message
news:9BF4D56E-769F-4E7F-96D6-8D3EE7321E17@microsoft.com...
> NVidia nForce2 SPP chipset with MCP2-T (Abit Nf7-S v2.0 motherboard)
>



Unfortunately NVidia decided not to support that chipset in Vista.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/



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