Running Home Premium.

Explorer "shut down unexpectedly".

Checked for solution and it said I need to install KB938979-x86. When I
attempted to do so I received a message that the update does not apply to my
system.

What the hell is that about?

There are 2 versions of this patch... one is for 32 bit and the other for 64
bit. Make sure you try the correct one for your system.

"Bob" <nowhere@nowhere.net> wrote in message
news:z-mdnYFNEe0x0h_anZ2dnUVZ_gmdnZ2d@comcast.com...[color=blue]
> Running Home Premium.
>
> Explorer "shut down unexpectedly".
>
> Checked for solution and it said I need to install KB938979-x86. When I
> attempted to do so I received a message that the update does not apply to
> my system.
>
> What the hell is that about?
>
>[/color]

Bob,

There is a setting that causes Vista to re-boot on a system failure. This
setting unfortunately can mask whatever is causing the problem. I routinely
turn it off. Here's how:

Click:
Start
Control Panel
System
Advances Settings (on the left side under "tasks")
Advanced Tab on the System Properties
Settings button in the Startup and Recovery section
Uncheck the "Automatically Restart" checkbox in the System Failure section

Click Ok

As I said, this won't solve whatever the underlying problem is but you may
get a chance to see what caused the shutdown.

I would definitely look at the event viewer as a starting point.

Paul Rubiola





"Bob" <nowhere@nowhere.net> wrote in message
news:z-mdnYFNEe0x0h_anZ2dnUVZ_gmdnZ2d@comcast.com...[color=blue]
> Running Home Premium.
>
> Explorer "shut down unexpectedly".
>
> Checked for solution and it said I need to install KB938979-x86. When I
> attempted to do so I received a message that the update does not apply to
> my system.
>
> What the hell is that about?
>
>[/color]

Thanks Randy. I did.

"Randy" <rowings********.com> wrote in message
news:A690D6FD-3E77-4404-9570-B7872BDC92E4@microsoft.com...[color=blue]
> There are 2 versions of this patch... one is for 32 bit and the other for
> 64 bit. Make sure you try the correct one for your system.
>
> "Bob" <nowhere@nowhere.net> wrote in message
> news:z-mdnYFNEe0x0h_anZ2dnUVZ_gmdnZ2d@comcast.com...[color=green]
>> Running Home Premium.
>>
>> Explorer "shut down unexpectedly".
>>
>> Checked for solution and it said I need to install KB938979-x86. When I
>> attempted to do so I received a message that the update does not apply to
>> my system.
>>
>> What the hell is that about?
>>
>>[/color]
>[/color]

Thanks Paul, I'll do that.

"Paul Rubiola" <prubiola******.com> wrote in message
news:641AC93A-0D73-4643-AC94-E0BED64091FA@microsoft.com...[color=blue]
> Bob,
>
> There is a setting that causes Vista to re-boot on a system failure. This
> setting unfortunately can mask whatever is causing the problem. I
> routinely turn it off. Here's how:
>
> Click:
> Start
> Control Panel
> System
> Advances Settings (on the left side under "tasks")
> Advanced Tab on the System Properties
> Settings button in the Startup and Recovery section
> Uncheck the "Automatically Restart" checkbox in the System Failure section
>
> Click Ok
>
> As I said, this won't solve whatever the underlying problem is but you may
> get a chance to see what caused the shutdown.
>
> I would definitely look at the event viewer as a starting point.
>
> Paul Rubiola
>
>
>
>
>
> "Bob" <nowhere@nowhere.net> wrote in message
> news:z-mdnYFNEe0x0h_anZ2dnUVZ_gmdnZ2d@comcast.com...[color=green]
>> Running Home Premium.
>>
>> Explorer "shut down unexpectedly".
>>
>> Checked for solution and it said I need to install KB938979-x86. When I
>> attempted to do so I received a message that the update does not apply to
>> my system.
>>
>> What the hell is that about?
>>
>>[/color]
>[/color]

I get same message only without the-X86 I tried both 32 and 64 with same
message does not apply, however system shuts down just about everytime I
leave internet. Any ideas?

"Bob" wrote:
[color=blue]
> Running Home Premium.
>
> Explorer "shut down unexpectedly".
>
> Checked for solution and it said I need to install KB938979-x86. When I
> attempted to do so I received a message that the update does not apply to my
> system.
>
> What the hell is that about?
>
>
>[/color]

I changed the power settings to never sleep. Instead I leave my PC on 24/7.

"Robert" <Robert@discussions.microsoft.com> wrote in message
news:04480A1C-7375-417F-B01F-7BBA1C3868DC@microsoft.com...[color=blue]
>I get same message only without the-X86 I tried both 32 and 64 with same
> message does not apply, however system shuts down just about everytime I
> leave internet. Any ideas?
>
> "Bob" wrote:
>[color=green]
>> Running Home Premium.
>>
>> Explorer "shut down unexpectedly".
>>
>> Checked for solution and it said I need to install KB938979-x86. When I
>> attempted to do so I received a message that the update does not apply to
>> my
>> system.
>>
>> What the hell is that about?
>>
>>
>>[/color][/color]