I have a brand new lenovo that I got becuase I used to get blue screen of deaths all the time with my last computer, an Acer. I literally got the lenovo 2 days ago and already got my first blue screen.

The only overlap between the 2 computers is iTunes which I downloaded and also ms office pro 2003 (I uninstalled 2007 and installed this from some CDs that I had).
Could these ms disks possibly be the culprit?

Office 2003 Pro is compatible with Vista.
Recommended to download SP3 for Office 2003.

I have had friends that have had probs with iTunes on vista; don't know the
workarouind for you. They simply don't use it anymore!

"Jennif102" wrote:
[color=blue]
>
> I have a brand new lenovo that I got becuase I used to get blue screen
> of deaths all the time with my last computer, an Acer. I literally got
> the lenovo 2 days ago and already got my first blue screen.
>
> The only overlap between the 2 computers is iTunes which I downloaded
> and also ms office pro 2003 (I uninstalled 2007 and installed this from
> some CDs that I had).
> Could these ms disks possibly be the culprit?
>
>
> --
> Jennif102
>[/color]

thanks for the reply Mick. Do you think there is a chance that the MS Office disks are corrupted and are causing the blue screen? I did download SP3 already.

They were given to me by a friend (I ran out of installations on my old ms disks after having to reinstall the OS so many times)

And, is it okay to continue on and just hope I don't get the blue screen again?

I have Office 2003 and Itunes both working OK.

I did have a problem with Itunes early and I followed some troubleshooting
available at Apple. It seed like I had to uninstall (or install) a stand
alone Quicktime (which is part of Itunes). I tunes will not work withou
Quick Time installed.....

I can't remember exactly what I did. But search the apple installation
help / toubleshooting site.....That fixed my Itunes problems with Vista

Thanks Mac,

Can you tell me, what exactly was your problem w/ ITunes and Vista?

Jennif102 <anderjen@umich.edu> wrote:
[color=blue]
>
>I have a brand new lenovo that I got becuase I used to get blue screen
>of deaths all the time with my last computer, an Acer. I literally got
>the lenovo 2 days ago and already got my first blue screen.
>
>The only overlap between the 2 computers is iTunes which I downloaded
>and also ms office pro 2003 (I uninstalled 2007 and installed this from
>some CDs that I had).
>Could these ms disks possibly be the culprit?[/color]

1. What is the actual content of the Bliue Screen error message? That
is an essential bit of information for any possible diagnosis of your
problem.

2. New Lenovo computer means new Lenovo computer warranty. Have you
contacted Lenovo's tech support regarding this problem?

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
[url]http://onlinehelp.bc.ca[/url]

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

I didn't catch the blue screen error code (too quick). But the below came up on in a message on my computer when I restarted. I do have a warranty but I sent my previous Acer back 3 times to get fixed for a blue screen issue and they never fixed it. I can't part with my computer again like that, and these warranty people are useless. I'd rather just solve it on my own.

See error message below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 81C11225
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini010408-01.dmp
C:\Users\Jennifer\AppData\Local\Temp\WER-86627-0.sysdata.xml
C:\Users\Jennifer\AppData\Local\Temp\WER24AF.tmp.version.txt

Jennif102 <anderjen@umich.edu> wrote:
[color=blue]
>
>I didn't catch the blue screen error code (too quick). But the below
>came up on in a message on my computer when I restarted. I do have a
>warranty but I sent my previous Acer back 3 times to get fixed for a
>blue screen issue and they never fixed it. I can't part with my
>computer again like that, and these warranty people are useless. I'd
>rather just solve it on my own.
>
>See error message below:
>
>Problem signature:
>Problem Event Name: BlueScreen
>OS Version: 6.0.6000.2.0.0.768.3
>Locale ID: 1033
>Additional information about the problem:
>BCCode: a
>BCP1: 00000004
>BCP2: 00000002
>BCP3: 00000001
>BCP4: 81C11225
>OS Version: 6_0_6000
>Service Pack: 0_0
>Product: 768_1
>Files that help describe the problem:
>C:\Windows\Minidump\Mini010408-01.dmp
>C:\Users\Jennifer\AppData\Local\Temp\WER-86627-0.sysdata.xml
>C:\Users\Jennifer\AppData\Local\Temp\WER24AF.tmp.version.txt[/color]


1. Open Control Panel - System and go to the Advanced tab.
Click on the Settings button in the Startup and Recovery (bottom)
section.
In the Startup and Recovery window click on the checkbox for
"automatically restart" to clear it then click on Apply and/or OK as
needed to exit.

2. See the following web sites for information about your specific
error:
[url]http://aumha.org/a/stop.htm[/url] - click on the "OA: IRQL...." link in the
left side column.
[url]http://msdn2.microsoft.com/en-us/library/ms793589.aspx[/url]

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
[url]http://onlinehelp.bc.ca[/url]

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."