Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
inability to communicate with network either by Wi-Fi, ethernet card, or
Verizon Broadband wireless service. The message on the WiFi indicator says
Dependency service or group failed to start. The diagnosis utility says the
computer doesn't have a network card installed or configured. Everything was
working fine until all three stopped working. The Bluetooth module is still
working. Any help (and solutions) much appreciated.

Tony

"Tony K" wrote:
[color=blue]
> Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> inability to communicate with network either by Wi-Fi, ethernet card, or
> Verizon Broadband wireless service. The message on the WiFi indicator says
> Dependency service or group failed to start. The diagnosis utility says the
> computer doesn't have a network card installed or configured. Everything was
> working fine until all three stopped working. The Bluetooth module is still
> working. Any help (and solutions) much appreciated.
>
> Tony
>[/color]

I spent some time with Dell talking about this issue. System restore didn't
correct the problem. We checked out services and their dependencies. Before
going to the ultimate (and worst case) solution which would be to re-install
the O.S., I ran cmd/sfc /scannow which is the Windows file checker. It
corrected some errors and now things are working again.

I commend Dell for helping me fix what was clearly a problem caused by
faulty Microsoft software.

As someone who's used computers for almost 30 years, it still very
frustrating that errors like system file corruptions occur in a brand new
O.S., and that the system isn't capable of automatically identifying faults
and correcting them itself. Users should not have to dig around in Windows
services. Ideally, a computer would identify that all is not well and either
fix it itself, or connect to a Microsoft website for a comprehensive
diagnosis and repair of all damaged files.

Tony

Hi Tony,

I am having the same problem -- only with a new Toshiba Satellite. I have
been unable to run the file checker, i.e., I can't seem to find it. Can you
give me the entire sequence or tell me how to find it? Thanks loads!

"Tony K" wrote:
[color=blue]
> Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> inability to communicate with network either by Wi-Fi, ethernet card, or
> Verizon Broadband wireless service. The message on the WiFi indicator says
> Dependency service or group failed to start. The diagnosis utility says the
> computer doesn't have a network card installed or configured. Everything was
> working fine until all three stopped working. The Bluetooth module is still
> working. Any help (and solutions) much appreciated.
>
> Tony
>[/color]

"Slaws" wrote:
[color=blue]
> Hi Tony,
>
> I am having the same problem -- only with a new Toshiba Satellite. I have
> been unable to run the file checker, i.e., I can't seem to find it. Can you
> give me the entire sequence or tell me how to find it? Thanks loads!
>
> "Tony K" wrote:
>[color=green]
> > Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> > inability to communicate with network either by Wi-Fi, ethernet card, or
> > Verizon Broadband wireless service. The message on the WiFi indicator says
> > Dependency service or group failed to start. The diagnosis utility says the
> > computer doesn't have a network card installed or configured. Everything was
> > working fine until all three stopped working. The Bluetooth module is still
> > working. Any help (and solutions) much appreciated.
> >
> > Tony
> >[/color][/color]

Sorry for not seeing your reply and question until now.

Begin with Start (bottom left of your desktop). Where is stays ''Start
search', enter 'cmd'. A new window opens. Type 'sfc /scannow' and that
begins the scan and repair process. This is what I did and it worked for me.
No guarantees it's going to fix your problem. As I said, it's crazy that this
kind of software error can occur in 2008.

Good luck.

That helped SO MUCH!!!! Thank you!!!!


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You may be more fortunate than me. I have had the same error too, and as a
result, I haven't been able to connect to the Internet. Is this the same with
you.

As for the sfc/scannow command, you can temporarily designate yourself as an
administrator. If you click on the Start Orb and type in 'cmd' in the search
box, one of the results should be the Command Prompt shell. Right click on
that and choose 'Run as administrator' and then you will be able to use that
command. Perhaps it will work for you. When I ran it, it said that one file
was corrupted and this file doesn't seem like it can be fixed (npmproxy.dll).

"xpect2lose" wrote:
[color=blue]
>
> I don't know if anyone will see this at all, but I have been having the
> same "Dependency service or group failed to start" problem. It just
> occurred the other night.
>
> I did try the cmd sfc/scannow, but it told me that I must be an
> administrator running a console session and I'm not sure what they are
> telling me to do.
>
> Any help would be appreciated.
>
> Also, I feel like part of this problem is stemming from a problem with
> my Dell not recognizing my charger. It will keep the laptop powered, but
> it won't charge the laptop. I'm sitting at 0% charge whenever I'm
> working on my laptop and am on Power Saver power plan which makes things
> run slowly and less efficiently.
>
> Any solution for that problem would be appreciated as well.
>
> Thank you.
>
>
> --
> xpect2lose
>[/color]

I have problems with services which seems like yours.
After installing SP1 I can't use network services. It says "dependency
service failed to start" etc.
I cant rollback the SP1 setup (coz I haven't made restore point before,
haven't Vista DVD).
What should I do? :(


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sharkymatei;4111496 Wrote:[color=blue]
> hi everyone...I had the same problem and this seemed to work for me and
> a few computers :
>
> go to start menu and type cmd in the search bar and open cmd with
> administrator rights
>
> 1.type netsh winsock reset and hit enter....nevermind if it sais
> something about an error
> 2.type netsh int ip reset and hit enter....
> 3. restart you computer...and the error should be gone and the
> internet
> working
>
> what you just did was a TCP/IP stack repair
>
>
> --
> sharkymatei[/color]


thank you thank you thank you! I had tried EVERYTHING before finding
your post. It fixed everything for me, thanks!


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sharkymatei;4111496 Wrote:[color=blue]
> hi everyone...I had the same problem and this seemed to work for me and
> a few computers :
>
> go to start menu and type cmd in the search bar and open cmd with
> administrator rights
>
> 1.type netsh winsock reset and hit enter....nevermind if it sais
> something about an error
> 2.type netsh int ip reset and hit enter....
> 3. restart you computer...and the error should be gone and the
> internet
> working
>
> what you just did was a TCP/IP stack repair
>
>
> --
> sharkymatei[/color]


thank you thank you thank you! I had tried EVERYTHING before finding
your post. It fixed everything for me, thanks!


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''Begin with Start (bottom left of your desktop). Where is stays
''Start
search', enter 'cmd'. A new window opens. Type 'sfc /scannow' and that
begins the scan and repair process''

I've been having this same problem ever since I uninstalled toshiba
component software to replace it with a more up to date software. Back
to the point, I have been browsing the replies and I have come across
people stating that the cmd requires you to be an administrator. In
response to this I have worked out that to begin this process as an
administrator. After you have typed in 'sfc /scannow' and it has
completed you will be required to restart your machine.

Before opening the cmd, you must right click on this and click on 'run
as administrator' and allow under UAC. I hope this proves helpful to you
and that I haven't repeated anyone.

I have just carried out this and the result of it was that it did work
for me but there is accounts of this failing to work for other people. I
hope this has come of some help to people.

My laptop is a Toshiba Sattellite A300 1BZ, originally came with Vista
Home Premium then I installed XP and recently put on Vista Bussiness.


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If you are receiving the notification:
Connection status: Unknown
Dependency service or group failed to start;
and you are running Vista and using Trend Micro for virus protection,
then a fix is available for your problem.

The problem is that Trend Micro mistakenly identified a Windows
service, Network Location Awareness service, as a virus and altered the
service to protect the system. I have written up the fix on my blog. I
wrote after I found the same problem on 2 PCs in one week and spent
hours looking for a fix.

[url]http://www.consideritfixed.com/2009/02/the-dependency.html[/url]

Best,

nrwater
[url]www.consideritfixed.com[/url]


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sharkymatei;4111496 Wrote:[color=blue]
> hi everyone...I had the same problem and this seemed to work for me and
> a few computers :
>
> go to start menu and type cmd in the search bar and open cmd with
> administrator rights
>
> 1.type netsh winsock reset and hit enter....nevermind if it sais
> something about an error
> 2.type netsh int ip reset and hit enter....
> 3. restart you computer...and the error should be gone and the
> internet
> working
>
> what you just did was a TCP/IP stack repair
>
>
> --
> sharkymatei[/color]

Thank you sharkymatei!!

After reading through several posts this is a solution that worked for
me.

-Elise


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Hi. I'm new to this forum - I found it looking for the problem in this
thread.

I tried the various methods listed - none actually worked for me but
then I had a "once in a lifetime" piece of lateral thinking:
If Vista is complaining about not being able to start a service then
maybe it's been disabled. So I looked in Services (Admin Tools) and
clicked the Startup Type column so they were sorted and easy to see
which ones were disabled.
Sure enough, there was Network Location Awareness marked as Disabled
(it was that I was having trouble with). I changed it to Auto and
everything now works. Of course I could have changed to Manual and
started it when needed.

Sometimes it's the easy things we overlook! I hope this helps someone.


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I'm having the same issues, but none of the fixes in this thread have
worked. I haven't tried doing a full system restore yet, but I'm about
5 min. away from doing. Has anyone found a fix for this yet?

All of this started when my Norton Subscription ran out. I was waiting
for it to run out as I have Mccaffe (sp?), but that wont install now
either.

For some reason, I've had nothing but issues with Vista...


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I did a system restore to a prior date and this worked for me. I had
tried the scannow option and the winsock reset but both failed . The
system restore did the trick.


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