Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
inability to communicate with network either by Wi-Fi, ethernet card, or
Verizon Broadband wireless service. The message on the WiFi indicator says
Dependency service or group failed to start. The diagnosis utility says the
computer doesn't have a network card installed or configured. Everything was
working fine until all three stopped working. The Bluetooth module is still
working. Any help (and solutions) much appreciated.

Tony

"Tony K" wrote:

> Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> inability to communicate with network either by Wi-Fi, ethernet card, or
> Verizon Broadband wireless service. The message on the WiFi indicator says
> Dependency service or group failed to start. The diagnosis utility says the
> computer doesn't have a network card installed or configured. Everything was
> working fine until all three stopped working. The Bluetooth module is still
> working. Any help (and solutions) much appreciated.
>
> Tony
>

I spent some time with Dell talking about this issue. System restore didn't
correct the problem. We checked out services and their dependencies. Before
going to the ultimate (and worst case) solution which would be to re-install
the O.S., I ran cmd/sfc /scannow which is the Windows file checker. It
corrected some errors and now things are working again.

I commend Dell for helping me fix what was clearly a problem caused by
faulty Microsoft software.

As someone who's used computers for almost 30 years, it still very
frustrating that errors like system file corruptions occur in a brand new
O.S., and that the system isn't capable of automatically identifying faults
and correcting them itself. Users should not have to dig around in Windows
services. Ideally, a computer would identify that all is not well and either
fix it itself, or connect to a Microsoft website for a comprehensive
diagnosis and repair of all damaged files.

Tony

Hi Tony,

I am having the same problem -- only with a new Toshiba Satellite. I have
been unable to run the file checker, i.e., I can't seem to find it. Can you
give me the entire sequence or tell me how to find it? Thanks loads!

"Tony K" wrote:

> Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> inability to communicate with network either by Wi-Fi, ethernet card, or
> Verizon Broadband wireless service. The message on the WiFi indicator says
> Dependency service or group failed to start. The diagnosis utility says the
> computer doesn't have a network card installed or configured. Everything was
> working fine until all three stopped working. The Bluetooth module is still
> working. Any help (and solutions) much appreciated.
>
> Tony
>

"Slaws" wrote:

> Hi Tony,
>
> I am having the same problem -- only with a new Toshiba Satellite. I have
> been unable to run the file checker, i.e., I can't seem to find it. Can you
> give me the entire sequence or tell me how to find it? Thanks loads!
>
> "Tony K" wrote:
>
> > Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
> > inability to communicate with network either by Wi-Fi, ethernet card, or
> > Verizon Broadband wireless service. The message on the WiFi indicator says
> > Dependency service or group failed to start. The diagnosis utility says the
> > computer doesn't have a network card installed or configured. Everything was
> > working fine until all three stopped working. The Bluetooth module is still
> > working. Any help (and solutions) much appreciated.
> >
> > Tony
> >

Sorry for not seeing your reply and question until now.

Begin with Start (bottom left of your desktop). Where is stays ''Start
search', enter 'cmd'. A new window opens. Type 'sfc /scannow' and that
begins the scan and repair process. This is what I did and it worked for me.
No guarantees it's going to fix your problem. As I said, it's crazy that this
kind of software error can occur in 2008.

Good luck.

That helped SO MUCH!!!! Thank you!!!!


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You may be more fortunate than me. I have had the same error too, and as a
result, I haven't been able to connect to the Internet. Is this the same with
you.

As for the sfc/scannow command, you can temporarily designate yourself as an
administrator. If you click on the Start Orb and type in 'cmd' in the search
box, one of the results should be the Command Prompt shell. Right click on
that and choose 'Run as administrator' and then you will be able to use that
command. Perhaps it will work for you. When I ran it, it said that one file
was corrupted and this file doesn't seem like it can be fixed (npmproxy.dll).

"xpect2lose" wrote:

>
> I don't know if anyone will see this at all, but I have been having the
> same "Dependency service or group failed to start" problem. It just
> occurred the other night.
>
> I did try the cmd sfc/scannow, but it told me that I must be an
> administrator running a console session and I'm not sure what they are
> telling me to do.
>
> Any help would be appreciated.
>
> Also, I feel like part of this problem is stemming from a problem with
> my Dell not recognizing my charger. It will keep the laptop powered, but
> it won't charge the laptop. I'm sitting at 0% charge whenever I'm
> working on my laptop and am on Power Saver power plan which makes things
> run slowly and less efficiently.
>
> Any solution for that problem would be appreciated as well.
>
> Thank you.
>
>
> --
> xpect2lose
>

I have problems with services which seems like yours.
After installing SP1 I can't use network services. It says "dependency
service failed to start" etc.
I cant rollback the SP1 setup (coz I haven't made restore point before,
haven't Vista DVD).
What should I do? :(


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