Hi, I am running windows vista home premium on my advent 7201 laptop. Just
recently when I try to open certain folders in my pictures it freezes up and
then a window opens saying that windows explorer has stopped working and is
restarting. This happens each time I try to open the folders. Then today
whilst trying to upload some picture for a listing on ebay there simply was
no way of doing it! It was as if my pictures had gone (but they have'nt!)
Then, when I clicked the X to close Internet explorer every open window
closed at the same time.. Very frustrating! I have tried to use system
restore to see if that helps but when the laptop starts up I have a window
that reads,

'System Restore did not complete successfully. Your computers system files
and settings were not changed.

Details: An unspecified error occured during system restore.'


Any help or advice would be greatly appreciated.

James.

****, I've only had the laptop a few months... What would have caused this?
I have the discs but don't know how to take windows off and put it all back
on again..

"joel406" wrote:
[color=blue]
>
> The problems you ar edescribeing are serious and I would suggest for the
> quickest possible fix. Backup all your important data off of your
> laptop. Either external harddrive or CD/DVD. Then get your restore disk
> and restore your laptop back to factory.
>
>
> --
> joel406
>[/color]

Vista has a new and very useful tool available for situations like this.
Control Panel (Classic view) > Problem Reports and Solutions.

In the left hand pane of Problem Reports and Solutions, click the "View problem
history" link. Right click on the problem and select "View problem details".
In the bottom left corner of the screen, press the "Copy to clipboard" link.
Paste in a reply to this thread.


I Bleed Blue and Gold
GO BEARS!


"HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...[color=blue]
> Hi, I am running windows vista home premium on my advent 7201 laptop. Just
> recently when I try to open certain folders in my pictures it freezes up and
> then a window opens saying that windows explorer has stopped working and is
> restarting. This happens each time I try to open the folders. Then today
> whilst trying to upload some picture for a listing on ebay there simply was
> no way of doing it! It was as if my pictures had gone (but they have'nt!)
> Then, when I clicked the X to close Internet explorer every open window
> closed at the same time.. Very frustrating! I have tried to use system
> restore to see if that helps but when the laptop starts up I have a window
> that reads,
>
> 'System Restore did not complete successfully. Your computers system files
> and settings were not changed.
>
> Details: An unspecified error occured during system restore.'
>
>
> Any help or advice would be greatly appreciated.
>
> James.
>
>[/color]

Product
Windows Explorer

Problem
Stopped working

Date
13/01/2008 12:19

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 08cbccd1
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311



"Cal Bear '66" wrote:
[color=blue]
> Vista has a new and very useful tool available for situations like this.
> Control Panel (Classic view) > Problem Reports and Solutions.
>
> In the left hand pane of Problem Reports and Solutions, click the "View problem
> history" link. Right click on the problem and select "View problem details".
> In the bottom left corner of the screen, press the "Copy to clipboard" link.
> Paste in a reply to this thread.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...[color=green]
> > Hi, I am running windows vista home premium on my advent 7201 laptop. Just
> > recently when I try to open certain folders in my pictures it freezes up and
> > then a window opens saying that windows explorer has stopped working and is
> > restarting. This happens each time I try to open the folders. Then today
> > whilst trying to upload some picture for a listing on ebay there simply was
> > no way of doing it! It was as if my pictures had gone (but they have'nt!)
> > Then, when I clicked the X to close Internet explorer every open window
> > closed at the same time.. Very frustrating! I have tried to use system
> > restore to see if that helps but when the laptop starts up I have a window
> > that reads,
> >
> > 'System Restore did not complete successfully. Your computers system files
> > and settings were not changed.
> >
> > Details: An unspecified error occured during system restore.'
> >
> >
> > Any help or advice would be greatly appreciated.
> >
> > James.
> >
> >[/color]
>
>[/color]

I am running Vista... each time I try to close an open window, I can the
"explorer has stopped working" error... in the error reporting I got the
below:

Product
Windows Explorer

Problem
Stopped working

Date
13/01/2008 12:19

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 08cbccd1
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Thanks in advance for your help,

Adib

"Cal Bear '66" wrote:
[color=blue]
> Vista has a new and very useful tool available for situations like this.
> Control Panel (Classic view) > Problem Reports and Solutions.
>
> In the left hand pane of Problem Reports and Solutions, click the "View problem
> history" link. Right click on the problem and select "View problem details".
> In the bottom left corner of the screen, press the "Copy to clipboard" link.
> Paste in a reply to this thread.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...[color=green]
> > Hi, I am running windows vista home premium on my advent 7201 laptop. Just
> > recently when I try to open certain folders in my pictures it freezes up and
> > then a window opens saying that windows explorer has stopped working and is
> > restarting. This happens each time I try to open the folders. Then today
> > whilst trying to upload some picture for a listing on ebay there simply was
> > no way of doing it! It was as if my pictures had gone (but they have'nt!)
> > Then, when I clicked the X to close Internet explorer every open window
> > closed at the same time.. Very frustrating! I have tried to use system
> > restore to see if that helps but when the laptop starts up I have a window
> > that reads,
> >
> > 'System Restore did not complete successfully. Your computers system files
> > and settings were not changed.
> >
> > Details: An unspecified error occured during system restore.'
> >
> >
> > Any help or advice would be greatly appreciated.
> >
> > James.
> >
> >[/color]
>
>[/color]

Have you Checked for Solutions? I don't see a Fault Bucket entry there,
which might be the key missing element.

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"adibmb" <adibmb@discussions.microsoft.com> wrote in message
news:28E08750-53C6-4787-9457-227DDD8C55A2@microsoft.com...[color=blue]
> Product
> Windows Explorer
>
> Problem
> Stopped working
>
> Date
> 13/01/2008 12:19
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: StackHash_8d13
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 08cbccd1
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 2057
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
>
>
> "Cal Bear '66" wrote:
>[color=green]
>> Vista has a new and very useful tool available for situations like this.
>> Control Panel (Classic view) > Problem Reports and Solutions.
>>
>> In the left hand pane of Problem Reports and Solutions, click the "View
>> problem
>> history" link. Right click on the problem and select "View problem
>> details".
>> In the bottom left corner of the screen, press the "Copy to clipboard"
>> link.
>> Paste in a reply to this thread.
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
>> news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...[color=darkred]
>> > Hi, I am running windows vista home premium on my advent 7201 laptop.
>> > Just
>> > recently when I try to open certain folders in my pictures it freezes
>> > up and
>> > then a window opens saying that windows explorer has stopped working
>> > and is
>> > restarting. This happens each time I try to open the folders. Then
>> > today
>> > whilst trying to upload some picture for a listing on ebay there simply
>> > was
>> > no way of doing it! It was as if my pictures had gone (but they
>> > have'nt!)
>> > Then, when I clicked the X to close Internet explorer every open window
>> > closed at the same time.. Very frustrating! I have tried to use system
>> > restore to see if that helps but when the laptop starts up I have a
>> > window
>> > that reads,
>> >
>> > 'System Restore did not complete successfully. Your computers system
>> > files
>> > and settings were not changed.
>> >
>> > Details: An unspecified error occured during system restore.'
>> >
>> >
>> > Any help or advice would be greatly appreciated.
>> >
>> > James.
>> >
>> >[/color]
>>
>>[/color][/color]

I have this proble with 2 Vista licene : Ultimate (desktop) and home
(notebook) when i try to delete picture located in a folder, explorer crah.
No carsh if i delete others files :

Signature du problème :
Nom d'événement de problème: APPCRASH
Nom de l'application: explorer.exe
Version de l'application: 6.0.6001.17052
Horodatage de l'application: 474fe367
Nom du module par défaut: StackHash_13fa
Version du module par défaut: 6.0.6001.17052
Horodateur du module par défaut: 474ffcc8
Code de l'exception: c0000374
Décalage de l'exception: 000b00b8
Version du système: 6.0.6001.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 13fa
Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
Information supplémentaire n° 3: 4bdc
Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6

"adibmb" wrote:
[color=blue]
> I am running Vista... each time I try to close an open window, I can the
> "explorer has stopped working" error... in the error reporting I got the
> below:
>
> Product
> Windows Explorer
>
> Problem
> Stopped working
>
> Date
> 13/01/2008 12:19
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6000.16549
> Application Timestamp: 46d230c5
> Fault Module Name: StackHash_8d13
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 08cbccd1
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 2057
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Thanks in advance for your help,
>
> Adib
>
> "Cal Bear '66" wrote:
>[color=green]
> > Vista has a new and very useful tool available for situations like this.
> > Control Panel (Classic view) > Problem Reports and Solutions.
> >
> > In the left hand pane of Problem Reports and Solutions, click the "View problem
> > history" link. Right click on the problem and select "View problem details".
> > In the bottom left corner of the screen, press the "Copy to clipboard" link.
> > Paste in a reply to this thread.
> >
> >
> > I Bleed Blue and Gold
> > GO BEARS!
> >
> >
> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...[color=darkred]
> > > Hi, I am running windows vista home premium on my advent 7201 laptop. Just
> > > recently when I try to open certain folders in my pictures it freezes up and
> > > then a window opens saying that windows explorer has stopped working and is
> > > restarting. This happens each time I try to open the folders. Then today
> > > whilst trying to upload some picture for a listing on ebay there simply was
> > > no way of doing it! It was as if my pictures had gone (but they have'nt!)
> > > Then, when I clicked the X to close Internet explorer every open window
> > > closed at the same time.. Very frustrating! I have tried to use system
> > > restore to see if that helps but when the laptop starts up I have a window
> > > that reads,
> > >
> > > 'System Restore did not complete successfully. Your computers system files
> > > and settings were not changed.
> > >
> > > Details: An unspecified error occured during system restore.'
> > >
> > >
> > > Any help or advice would be greatly appreciated.
> > >
> > > James.
> > >
> > >[/color]
> >
> >[/color][/color]

Do you have DaemonTools installed to this system? Does updating to their
latest version help fix this? If not, you should ask them to help you with
this.

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...[color=blue]
>I have this proble with 2 Vista licene : Ultimate (desktop) and home
> (notebook) when i try to delete picture located in a folder, explorer
> crah.
> No carsh if i delete others files :
>
> Signature du problème :
> Nom d'événement de problème: APPCRASH
> Nom de l'application: explorer.exe
> Version de l'application: 6.0.6001.17052
> Horodatage de l'application: 474fe367
> Nom du module par défaut: StackHash_13fa
> Version du module par défaut: 6.0.6001.17052
> Horodateur du module par défaut: 474ffcc8
> Code de l'exception: c0000374
> Décalage de l'exception: 000b00b8
> Version du système: 6.0.6001.2.1.0.768.3
> Identificateur de paramètres régionaux: 1036
> Information supplémentaire n° 1: 13fa
> Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
> Information supplémentaire n° 3: 4bdc
> Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6
>
> "adibmb" wrote:
>[color=green]
>> I am running Vista... each time I try to close an open window, I can the
>> "explorer has stopped working" error... in the error reporting I got the
>> below:
>>
>> Product
>> Windows Explorer
>>
>> Problem
>> Stopped working
>>
>> Date
>> 13/01/2008 12:19
>>
>> Status
>> Not Reported
>>
>> Problem signature
>> Problem Event Name: APPCRASH
>> Application Name: Explorer.EXE
>> Application Version: 6.0.6000.16549
>> Application Timestamp: 46d230c5
>> Fault Module Name: StackHash_8d13
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 00000000
>> Exception Code: c0000005
>> Exception Offset: 08cbccd1
>> OS Version: 6.0.6000.2.0.0.256.6
>> Locale ID: 2057
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>> Thanks in advance for your help,
>>
>> Adib
>>
>> "Cal Bear '66" wrote:
>>[color=darkred]
>> > Vista has a new and very useful tool available for situations like
>> > this.
>> > Control Panel (Classic view) > Problem Reports and Solutions.
>> >
>> > In the left hand pane of Problem Reports and Solutions, click the "View
>> > problem
>> > history" link. Right click on the problem and select "View problem
>> > details".
>> > In the bottom left corner of the screen, press the "Copy to clipboard"
>> > link.
>> > Paste in a reply to this thread.
>> >
>> >
>> > I Bleed Blue and Gold
>> > GO BEARS!
>> >
>> >
>> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
>> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
>> > > Hi, I am running windows vista home premium on my advent 7201
>> > > laptop. Just
>> > > recently when I try to open certain folders in my pictures it freezes
>> > > up and
>> > > then a window opens saying that windows explorer has stopped working
>> > > and is
>> > > restarting. This happens each time I try to open the folders. Then
>> > > today
>> > > whilst trying to upload some picture for a listing on ebay there
>> > > simply was
>> > > no way of doing it! It was as if my pictures had gone (but they
>> > > have'nt!)
>> > > Then, when I clicked the X to close Internet explorer every open
>> > > window
>> > > closed at the same time.. Very frustrating! I have tried to use
>> > > system
>> > > restore to see if that helps but when the laptop starts up I have a
>> > > window
>> > > that reads,
>> > >
>> > > 'System Restore did not complete successfully. Your computers system
>> > > files
>> > > and settings were not changed.
>> > >
>> > > Details: An unspecified error occured during system restore.'
>> > >
>> > >
>> > > Any help or advice would be greatly appreciated.
>> > >
>> > > James.
>> > >
>> > >
>> >
>> >[/color][/color][/color]

Hello Mr , Yes i have it and i have removed DaemonTools. Thank you very very
much for this quick answer who will change my life :-)
Best Regards
Christophe

"zachd [MSFT]" wrote:
[color=blue]
>
> Do you have DaemonTools installed to this system? Does updating to their
> latest version help fix this? If not, you should ask them to help you with
> this.
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...[color=green]
> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
> > (notebook) when i try to delete picture located in a folder, explorer
> > crah.
> > No carsh if i delete others files :
> >
> > Signature du problème :
> > Nom d'événement de problème: APPCRASH
> > Nom de l'application: explorer.exe
> > Version de l'application: 6.0.6001.17052
> > Horodatage de l'application: 474fe367
> > Nom du module par défaut: StackHash_13fa
> > Version du module par défaut: 6.0.6001.17052
> > Horodateur du module par défaut: 474ffcc8
> > Code de l'exception: c0000374
> > Décalage de l'exception: 000b00b8
> > Version du système: 6.0.6001.2.1.0.768.3
> > Identificateur de paramètres régionaux: 1036
> > Information supplémentaire n° 1: 13fa
> > Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
> > Information supplémentaire n° 3: 4bdc
> > Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6
> >
> > "adibmb" wrote:
> >[color=darkred]
> >> I am running Vista... each time I try to close an open window, I can the
> >> "explorer has stopped working" error... in the error reporting I got the
> >> below:
> >>
> >> Product
> >> Windows Explorer
> >>
> >> Problem
> >> Stopped working
> >>
> >> Date
> >> 13/01/2008 12:19
> >>
> >> Status
> >> Not Reported
> >>
> >> Problem signature
> >> Problem Event Name: APPCRASH
> >> Application Name: Explorer.EXE
> >> Application Version: 6.0.6000.16549
> >> Application Timestamp: 46d230c5
> >> Fault Module Name: StackHash_8d13
> >> Fault Module Version: 0.0.0.0
> >> Fault Module Timestamp: 00000000
> >> Exception Code: c0000005
> >> Exception Offset: 08cbccd1
> >> OS Version: 6.0.6000.2.0.0.256.6
> >> Locale ID: 2057
> >> Additional Information 1: 8d13
> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> Additional Information 3: 8d13
> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >>
> >> Thanks in advance for your help,
> >>
> >> Adib
> >>
> >> "Cal Bear '66" wrote:
> >>
> >> > Vista has a new and very useful tool available for situations like
> >> > this.
> >> > Control Panel (Classic view) > Problem Reports and Solutions.
> >> >
> >> > In the left hand pane of Problem Reports and Solutions, click the "View
> >> > problem
> >> > history" link. Right click on the problem and select "View problem
> >> > details".
> >> > In the bottom left corner of the screen, press the "Copy to clipboard"
> >> > link.
> >> > Paste in a reply to this thread.
> >> >
> >> >
> >> > I Bleed Blue and Gold
> >> > GO BEARS!
> >> >
> >> >
> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
> >> > > Hi, I am running windows vista home premium on my advent 7201
> >> > > laptop. Just
> >> > > recently when I try to open certain folders in my pictures it freezes
> >> > > up and
> >> > > then a window opens saying that windows explorer has stopped working
> >> > > and is
> >> > > restarting. This happens each time I try to open the folders. Then
> >> > > today
> >> > > whilst trying to upload some picture for a listing on ebay there
> >> > > simply was
> >> > > no way of doing it! It was as if my pictures had gone (but they
> >> > > have'nt!)
> >> > > Then, when I clicked the X to close Internet explorer every open
> >> > > window
> >> > > closed at the same time.. Very frustrating! I have tried to use
> >> > > system
> >> > > restore to see if that helps but when the laptop starts up I have a
> >> > > window
> >> > > that reads,
> >> > >
> >> > > 'System Restore did not complete successfully. Your computers system
> >> > > files
> >> > > and settings were not changed.
> >> > >
> >> > > Details: An unspecified error occured during system restore.'
> >> > >
> >> > >
> >> > > Any help or advice would be greatly appreciated.
> >> > >
> >> > > James.
> >> > >
> >> > >
> >> >
> >> >[/color][/color]
>
>
>[/color]

I am having a similar problem, and this is a new laptop! When I try to close
Internet, the message comes up. It also comes up if I try to download
something from certain websites, such as Apple and Mozilla. I contacted the
help, and they didn't really help much. What is DaemonTools and what version
would I need to install to fix this? Thanks.

"zachd [MSFT]" wrote:
[color=blue]
>
> Do you have DaemonTools installed to this system? Does updating to their
> latest version help fix this? If not, you should ask them to help you with
> this.
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...[color=green]
> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
> > (notebook) when i try to delete picture located in a folder, explorer
> > crah.
> > No carsh if i delete others files :
> >
> > Signature du problème :
> > Nom d'événement de problème: APPCRASH
> > Nom de l'application: explorer.exe
> > Version de l'application: 6.0.6001.17052
> > Horodatage de l'application: 474fe367
> > Nom du module par défaut: StackHash_13fa
> > Version du module par défaut: 6.0.6001.17052
> > Horodateur du module par défaut: 474ffcc8
> > Code de l'exception: c0000374
> > Décalage de l'exception: 000b00b8
> > Version du système: 6.0.6001.2.1.0.768.3
> > Identificateur de paramètres régionaux: 1036
> > Information supplémentaire n° 1: 13fa
> > Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
> > Information supplémentaire n° 3: 4bdc
> > Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6
> >
> > "adibmb" wrote:
> >[color=darkred]
> >> I am running Vista... each time I try to close an open window, I can the
> >> "explorer has stopped working" error... in the error reporting I got the
> >> below:
> >>
> >> Product
> >> Windows Explorer
> >>
> >> Problem
> >> Stopped working
> >>
> >> Date
> >> 13/01/2008 12:19
> >>
> >> Status
> >> Not Reported
> >>
> >> Problem signature
> >> Problem Event Name: APPCRASH
> >> Application Name: Explorer.EXE
> >> Application Version: 6.0.6000.16549
> >> Application Timestamp: 46d230c5
> >> Fault Module Name: StackHash_8d13
> >> Fault Module Version: 0.0.0.0
> >> Fault Module Timestamp: 00000000
> >> Exception Code: c0000005
> >> Exception Offset: 08cbccd1
> >> OS Version: 6.0.6000.2.0.0.256.6
> >> Locale ID: 2057
> >> Additional Information 1: 8d13
> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> Additional Information 3: 8d13
> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >>
> >> Thanks in advance for your help,
> >>
> >> Adib
> >>
> >> "Cal Bear '66" wrote:
> >>
> >> > Vista has a new and very useful tool available for situations like
> >> > this.
> >> > Control Panel (Classic view) > Problem Reports and Solutions.
> >> >
> >> > In the left hand pane of Problem Reports and Solutions, click the "View
> >> > problem
> >> > history" link. Right click on the problem and select "View problem
> >> > details".
> >> > In the bottom left corner of the screen, press the "Copy to clipboard"
> >> > link.
> >> > Paste in a reply to this thread.
> >> >
> >> >
> >> > I Bleed Blue and Gold
> >> > GO BEARS!
> >> >
> >> >
> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
> >> > > Hi, I am running windows vista home premium on my advent 7201
> >> > > laptop. Just
> >> > > recently when I try to open certain folders in my pictures it freezes
> >> > > up and
> >> > > then a window opens saying that windows explorer has stopped working
> >> > > and is
> >> > > restarting. This happens each time I try to open the folders. Then
> >> > > today
> >> > > whilst trying to upload some picture for a listing on ebay there
> >> > > simply was
> >> > > no way of doing it! It was as if my pictures had gone (but they
> >> > > have'nt!)
> >> > > Then, when I clicked the X to close Internet explorer every open
> >> > > window
> >> > > closed at the same time.. Very frustrating! I have tried to use
> >> > > system
> >> > > restore to see if that helps but when the laptop starts up I have a
> >> > > window
> >> > > that reads,
> >> > >
> >> > > 'System Restore did not complete successfully. Your computers system
> >> > > files
> >> > > and settings were not changed.
> >> > >
> >> > > Details: An unspecified error occured during system restore.'
> >> > >
> >> > >
> >> > > Any help or advice would be greatly appreciated.
> >> > >
> >> > > James.
> >> > >
> >> > >
> >> >
> >> >[/color][/color]
>
>
>[/color]

Your issue is probably not related. Christophe's problem was likely
*caused* by DaemonTools - removing it *fixed* the problem.

What is the specific fault information for your crash according to the
Problem Reports and Solutions Center control panel?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Nimra" <Nimra@discussions.microsoft.com> wrote in message
news:C588D26D-3F6A-489A-8E27-6BC0170F5596@microsoft.com...[color=blue]
>I am having a similar problem, and this is a new laptop! When I try to
>close
> Internet, the message comes up. It also comes up if I try to download
> something from certain websites, such as Apple and Mozilla. I contacted
> the
> help, and they didn't really help much. What is DaemonTools and what
> version
> would I need to install to fix this? Thanks.
>
> "zachd [MSFT]" wrote:
>[color=green]
>>
>> Do you have DaemonTools installed to this system? Does updating to their
>> latest version help fix this? If not, you should ask them to help you
>> with
>> this.
>>
>> --
>> Speaking for myself only.
>> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
>> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...[color=darkred]
>> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
>> > (notebook) when i try to delete picture located in a folder, explorer
>> > crah.
>> > No carsh if i delete others files :
>> >
>> > Signature du problème :
>> > Nom d'événement de problème: APPCRASH
>> > Nom de l'application: explorer.exe
>> > Version de l'application: 6.0.6001.17052
>> > Horodatage de l'application: 474fe367
>> > Nom du module par défaut: StackHash_13fa
>> > Version du module par défaut: 6.0.6001.17052
>> > Horodateur du module par défaut: 474ffcc8
>> > Code de l'exception: c0000374
>> > Décalage de l'exception: 000b00b8
>> > Version du système: 6.0.6001.2.1.0.768.3
>> > Identificateur de paramètres régionaux: 1036
>> > Information supplémentaire n° 1: 13fa
>> > Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
>> > Information supplémentaire n° 3: 4bdc
>> > Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6
>> >
>> > "adibmb" wrote:
>> >
>> >> I am running Vista... each time I try to close an open window, I can
>> >> the
>> >> "explorer has stopped working" error... in the error reporting I got
>> >> the
>> >> below:
>> >>
>> >> Product
>> >> Windows Explorer
>> >>
>> >> Problem
>> >> Stopped working
>> >>
>> >> Date
>> >> 13/01/2008 12:19
>> >>
>> >> Status
>> >> Not Reported
>> >>
>> >> Problem signature
>> >> Problem Event Name: APPCRASH
>> >> Application Name: Explorer.EXE
>> >> Application Version: 6.0.6000.16549
>> >> Application Timestamp: 46d230c5
>> >> Fault Module Name: StackHash_8d13
>> >> Fault Module Version: 0.0.0.0
>> >> Fault Module Timestamp: 00000000
>> >> Exception Code: c0000005
>> >> Exception Offset: 08cbccd1
>> >> OS Version: 6.0.6000.2.0.0.256.6
>> >> Locale ID: 2057
>> >> Additional Information 1: 8d13
>> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> >> Additional Information 3: 8d13
>> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >>
>> >> Thanks in advance for your help,
>> >>
>> >> Adib
>> >>
>> >> "Cal Bear '66" wrote:
>> >>
>> >> > Vista has a new and very useful tool available for situations like
>> >> > this.
>> >> > Control Panel (Classic view) > Problem Reports and Solutions.
>> >> >
>> >> > In the left hand pane of Problem Reports and Solutions, click the
>> >> > "View
>> >> > problem
>> >> > history" link. Right click on the problem and select "View problem
>> >> > details".
>> >> > In the bottom left corner of the screen, press the "Copy to
>> >> > clipboard"
>> >> > link.
>> >> > Paste in a reply to this thread.
>> >> >
>> >> >
>> >> > I Bleed Blue and Gold
>> >> > GO BEARS!
>> >> >
>> >> >
>> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
>> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
>> >> > > Hi, I am running windows vista home premium on my advent 7201
>> >> > > laptop. Just
>> >> > > recently when I try to open certain folders in my pictures it
>> >> > > freezes
>> >> > > up and
>> >> > > then a window opens saying that windows explorer has stopped
>> >> > > working
>> >> > > and is
>> >> > > restarting. This happens each time I try to open the folders.
>> >> > > Then
>> >> > > today
>> >> > > whilst trying to upload some picture for a listing on ebay there
>> >> > > simply was
>> >> > > no way of doing it! It was as if my pictures had gone (but they
>> >> > > have'nt!)
>> >> > > Then, when I clicked the X to close Internet explorer every open
>> >> > > window
>> >> > > closed at the same time.. Very frustrating! I have tried to use
>> >> > > system
>> >> > > restore to see if that helps but when the laptop starts up I have
>> >> > > a
>> >> > > window
>> >> > > that reads,
>> >> > >
>> >> > > 'System Restore did not complete successfully. Your computers
>> >> > > system
>> >> > > files
>> >> > > and settings were not changed.
>> >> > >
>> >> > > Details: An unspecified error occured during system restore.'
>> >> > >
>> >> > >
>> >> > > Any help or advice would be greatly appreciated.
>> >> > >
>> >> > > James.
>> >> > >
>> >> > >
>> >> >
>> >> >[/color]
>>
>>
>>[/color][/color]

Well, these are the details:

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16609
Application Timestamp: 47575b9a
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03170fd3
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Bucket ID: 652623574

It doesn't usually stop when I'm using it, except in a few cases for
downloading/installing something. It's usually when I try to close a separate
window of explorer. The error message appears, and then it closes all the
windows.


"zachd [MSFT]" wrote:
[color=blue]
>
> Your issue is probably not related. Christophe's problem was likely
> *caused* by DaemonTools - removing it *fixed* the problem.
>
> What is the specific fault information for your crash according to the
> Problem Reports and Solutions Center control panel?
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
> news:C588D26D-3F6A-489A-8E27-6BC0170F5596@microsoft.com...[color=green]
> >I am having a similar problem, and this is a new laptop! When I try to
> >close
> > Internet, the message comes up. It also comes up if I try to download
> > something from certain websites, such as Apple and Mozilla. I contacted
> > the
> > help, and they didn't really help much. What is DaemonTools and what
> > version
> > would I need to install to fix this? Thanks.
> >
> > "zachd [MSFT]" wrote:
> >[color=darkred]
> >>
> >> Do you have DaemonTools installed to this system? Does updating to their
> >> latest version help fix this? If not, you should ask them to help you
> >> with
> >> this.
> >>
> >> --
> >> Speaking for myself only.
> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
> >> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...
> >> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
> >> > (notebook) when i try to delete picture located in a folder, explorer
> >> > crah.
> >> > No carsh if i delete others files :
> >> >
> >> > Signature du problème :
> >> > Nom d'événement de problème: APPCRASH
> >> > Nom de l'application: explorer.exe
> >> > Version de l'application: 6.0.6001.17052
> >> > Horodatage de l'application: 474fe367
> >> > Nom du module par défaut: StackHash_13fa
> >> > Version du module par défaut: 6.0.6001.17052
> >> > Horodateur du module par défaut: 474ffcc8
> >> > Code de l'exception: c0000374
> >> > Décalage de l'exception: 000b00b8
> >> > Version du système: 6.0.6001.2.1.0.768.3
> >> > Identificateur de paramètres régionaux: 1036
> >> > Information supplémentaire n° 1: 13fa
> >> > Information supplémentaire n° 2: 631ebcd22d17f2abc3e3a56717266228
> >> > Information supplémentaire n° 3: 4bdc
> >> > Information supplémentaire n° 4: e802ba6803913fd52308be1a7916c1f6
> >> >
> >> > "adibmb" wrote:
> >> >
> >> >> I am running Vista... each time I try to close an open window, I can
> >> >> the
> >> >> "explorer has stopped working" error... in the error reporting I got
> >> >> the
> >> >> below:
> >> >>
> >> >> Product
> >> >> Windows Explorer
> >> >>
> >> >> Problem
> >> >> Stopped working
> >> >>
> >> >> Date
> >> >> 13/01/2008 12:19
> >> >>
> >> >> Status
> >> >> Not Reported
> >> >>
> >> >> Problem signature
> >> >> Problem Event Name: APPCRASH
> >> >> Application Name: Explorer.EXE
> >> >> Application Version: 6.0.6000.16549
> >> >> Application Timestamp: 46d230c5
> >> >> Fault Module Name: StackHash_8d13
> >> >> Fault Module Version: 0.0.0.0
> >> >> Fault Module Timestamp: 00000000
> >> >> Exception Code: c0000005
> >> >> Exception Offset: 08cbccd1
> >> >> OS Version: 6.0.6000.2.0.0.256.6
> >> >> Locale ID: 2057
> >> >> Additional Information 1: 8d13
> >> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> >> Additional Information 3: 8d13
> >> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >> >>
> >> >> Thanks in advance for your help,
> >> >>
> >> >> Adib
> >> >>
> >> >> "Cal Bear '66" wrote:
> >> >>
> >> >> > Vista has a new and very useful tool available for situations like
> >> >> > this.
> >> >> > Control Panel (Classic view) > Problem Reports and Solutions.
> >> >> >
> >> >> > In the left hand pane of Problem Reports and Solutions, click the
> >> >> > "View
> >> >> > problem
> >> >> > history" link. Right click on the problem and select "View problem
> >> >> > details".
> >> >> > In the bottom left corner of the screen, press the "Copy to
> >> >> > clipboard"
> >> >> > link.
> >> >> > Paste in a reply to this thread.
> >> >> >
> >> >> >
> >> >> > I Bleed Blue and Gold
> >> >> > GO BEARS!
> >> >> >
> >> >> >
> >> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in message
> >> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
> >> >> > > Hi, I am running windows vista home premium on my advent 7201
> >> >> > > laptop. Just
> >> >> > > recently when I try to open certain folders in my pictures it
> >> >> > > freezes
> >> >> > > up and
> >> >> > > then a window opens saying that windows explorer has stopped
> >> >> > > working
> >> >> > > and is
> >> >> > > restarting. This happens each time I try to open the folders.
> >> >> > > Then
> >> >> > > today
> >> >> > > whilst trying to upload some picture for a listing on ebay there
> >> >> > > simply was
> >> >> > > no way of doing it! It was as if my pictures had gone (but they
> >> >> > > have'nt!)
> >> >> > > Then, when I clicked the X to close Internet explorer every open
> >> >> > > window
> >> >> > > closed at the same time.. Very frustrating! I have tried to use
> >> >> > > system
> >> >> > > restore to see if that helps but when the laptop starts up I have
> >> >> > > a
> >> >> > > window
> >> >> > > that reads,
> >> >> > >
> >> >> > > 'System Restore did not complete successfully. Your computers
> >> >> > > system
> >> >> > > files
> >> >> > > and settings were not changed.
> >> >> > >
> >> >> > > Details: An unspecified error occured during system restore.'
> >> >> > >
> >> >> > >
> >> >> > > Any help or advice would be greatly appreciated.
> >> >> > >
> >> >> > > James.
> >> >> > >
> >> >> > >
> >> >> >
> >> >> >
> >>
> >>
> >>[/color][/color]
>
>
>[/color]

It seems likely that hpswp_subclasser.dll is on your system. Is it?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Nimra" <Nimra@discussions.microsoft.com> wrote in message
news:1EFF0A53-2160-415F-961A-A4EB525855AE@microsoft.com...[color=blue]
> Well, these are the details:
>
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16609
> Application Timestamp: 47575b9a
> Fault Module Name: StackHash_8d13
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 03170fd3
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> Bucket ID: 652623574
>
> It doesn't usually stop when I'm using it, except in a few cases for
> downloading/installing something. It's usually when I try to close a
> separate
> window of explorer. The error message appears, and then it closes all the
> windows.
>
>
> "zachd [MSFT]" wrote:
>[color=green]
>>
>> Your issue is probably not related. Christophe's problem was likely
>> *caused* by DaemonTools - removing it *fixed* the problem.
>>
>> What is the specific fault information for your crash according to the
>> Problem Reports and Solutions Center control panel?
>>
>> --
>> Speaking for myself only.
>> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
>> news:C588D26D-3F6A-489A-8E27-6BC0170F5596@microsoft.com...[color=darkred]
>> >I am having a similar problem, and this is a new laptop! When I try to
>> >close
>> > Internet, the message comes up. It also comes up if I try to download
>> > something from certain websites, such as Apple and Mozilla. I contacted
>> > the
>> > help, and they didn't really help much. What is DaemonTools and what
>> > version
>> > would I need to install to fix this? Thanks.
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Do you have DaemonTools installed to this system? Does updating to
>> >> their
>> >> latest version help fix this? If not, you should ask them to help you
>> >> with
>> >> this.
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >>
>> >> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
>> >> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...
>> >> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
>> >> > (notebook) when i try to delete picture located in a folder,
>> >> > explorer
>> >> > crah.
>> >> > No carsh if i delete others files :
>> >> >
>> >> > Signature du problème :
>> >> > Nom d'événement de problème: APPCRASH
>> >> > Nom de l'application: explorer.exe
>> >> > Version de l'application: 6.0.6001.17052
>> >> > Horodatage de l'application: 474fe367
>> >> > Nom du module par défaut: StackHash_13fa
>> >> > Version du module par défaut: 6.0.6001.17052
>> >> > Horodateur du module par défaut: 474ffcc8
>> >> > Code de l'exception: c0000374
>> >> > Décalage de l'exception: 000b00b8
>> >> > Version du système: 6.0.6001.2.1.0.768.3
>> >> > Identificateur de paramètres régionaux: 1036
>> >> > Information supplémentaire n° 1: 13fa
>> >> > Information supplémentaire n° 2:
>> >> > 631ebcd22d17f2abc3e3a56717266228
>> >> > Information supplémentaire n° 3: 4bdc
>> >> > Information supplémentaire n° 4:
>> >> > e802ba6803913fd52308be1a7916c1f6
>> >> >
>> >> > "adibmb" wrote:
>> >> >
>> >> >> I am running Vista... each time I try to close an open window, I
>> >> >> can
>> >> >> the
>> >> >> "explorer has stopped working" error... in the error reporting I
>> >> >> got
>> >> >> the
>> >> >> below:
>> >> >>
>> >> >> Product
>> >> >> Windows Explorer
>> >> >>
>> >> >> Problem
>> >> >> Stopped working
>> >> >>
>> >> >> Date
>> >> >> 13/01/2008 12:19
>> >> >>
>> >> >> Status
>> >> >> Not Reported
>> >> >>
>> >> >> Problem signature
>> >> >> Problem Event Name: APPCRASH
>> >> >> Application Name: Explorer.EXE
>> >> >> Application Version: 6.0.6000.16549
>> >> >> Application Timestamp: 46d230c5
>> >> >> Fault Module Name: StackHash_8d13
>> >> >> Fault Module Version: 0.0.0.0
>> >> >> Fault Module Timestamp: 00000000
>> >> >> Exception Code: c0000005
>> >> >> Exception Offset: 08cbccd1
>> >> >> OS Version: 6.0.6000.2.0.0.256.6
>> >> >> Locale ID: 2057
>> >> >> Additional Information 1: 8d13
>> >> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> >> >> Additional Information 3: 8d13
>> >> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >> >>
>> >> >> Thanks in advance for your help,
>> >> >>
>> >> >> Adib
>> >> >>
>> >> >> "Cal Bear '66" wrote:
>> >> >>
>> >> >> > Vista has a new and very useful tool available for situations
>> >> >> > like
>> >> >> > this.
>> >> >> > Control Panel (Classic view) > Problem Reports and Solutions.
>> >> >> >
>> >> >> > In the left hand pane of Problem Reports and Solutions, click the
>> >> >> > "View
>> >> >> > problem
>> >> >> > history" link. Right click on the problem and select "View
>> >> >> > problem
>> >> >> > details".
>> >> >> > In the bottom left corner of the screen, press the "Copy to
>> >> >> > clipboard"
>> >> >> > link.
>> >> >> > Paste in a reply to this thread.
>> >> >> >
>> >> >> >
>> >> >> > I Bleed Blue and Gold
>> >> >> > GO BEARS!
>> >> >> >
>> >> >> >
>> >> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in
>> >> >> > message
>> >> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
>> >> >> > > Hi, I am running windows vista home premium on my advent 7201
>> >> >> > > laptop. Just
>> >> >> > > recently when I try to open certain folders in my pictures it
>> >> >> > > freezes
>> >> >> > > up and
>> >> >> > > then a window opens saying that windows explorer has stopped
>> >> >> > > working
>> >> >> > > and is
>> >> >> > > restarting. This happens each time I try to open the folders.
>> >> >> > > Then
>> >> >> > > today
>> >> >> > > whilst trying to upload some picture for a listing on ebay
>> >> >> > > there
>> >> >> > > simply was
>> >> >> > > no way of doing it! It was as if my pictures had gone (but
>> >> >> > > they
>> >> >> > > have'nt!)
>> >> >> > > Then, when I clicked the X to close Internet explorer every
>> >> >> > > open
>> >> >> > > window
>> >> >> > > closed at the same time.. Very frustrating! I have tried to
>> >> >> > > use
>> >> >> > > system
>> >> >> > > restore to see if that helps but when the laptop starts up I
>> >> >> > > have
>> >> >> > > a
>> >> >> > > window
>> >> >> > > that reads,
>> >> >> > >
>> >> >> > > 'System Restore did not complete successfully. Your computers
>> >> >> > > system
>> >> >> > > files
>> >> >> > > and settings were not changed.
>> >> >> > >
>> >> >> > > Details: An unspecified error occured during system restore.'
>> >> >> > >
>> >> >> > >
>> >> >> > > Any help or advice would be greatly appreciated.
>> >> >> > >
>> >> >> > > James.
>> >> >> > >
>> >> >> > >
>> >> >> >
>> >> >> >
>> >>
>> >>
>> >>[/color]
>>
>>
>>[/color][/color]

Oh gosh...how do I find out if it is and what is it??

"zachd [MSFT]" wrote:
[color=blue]
>
> It seems likely that hpswp_subclasser.dll is on your system. Is it?
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
> news:1EFF0A53-2160-415F-961A-A4EB525855AE@microsoft.com...[color=green]
> > Well, these are the details:
> >
> > Problem Event Name: APPCRASH
> > Application Name: iexplore.exe
> > Application Version: 7.0.6000.16609
> > Application Timestamp: 47575b9a
> > Fault Module Name: StackHash_8d13
> > Fault Module Version: 0.0.0.0
> > Fault Module Timestamp: 00000000
> > Exception Code: c0000005
> > Exception Offset: 03170fd3
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> > Bucket ID: 652623574
> >
> > It doesn't usually stop when I'm using it, except in a few cases for
> > downloading/installing something. It's usually when I try to close a
> > separate
> > window of explorer. The error message appears, and then it closes all the
> > windows.
> >
> >
> > "zachd [MSFT]" wrote:
> >[color=darkred]
> >>
> >> Your issue is probably not related. Christophe's problem was likely
> >> *caused* by DaemonTools - removing it *fixed* the problem.
> >>
> >> What is the specific fault information for your crash according to the
> >> Problem Reports and Solutions Center control panel?
> >>
> >> --
> >> Speaking for myself only.
> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
> >> news:C588D26D-3F6A-489A-8E27-6BC0170F5596@microsoft.com...
> >> >I am having a similar problem, and this is a new laptop! When I try to
> >> >close
> >> > Internet, the message comes up. It also comes up if I try to download
> >> > something from certain websites, such as Apple and Mozilla. I contacted
> >> > the
> >> > help, and they didn't really help much. What is DaemonTools and what
> >> > version
> >> > would I need to install to fix this? Thanks.
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> Do you have DaemonTools installed to this system? Does updating to
> >> >> their
> >> >> latest version help fix this? If not, you should ask them to help you
> >> >> with
> >> >> this.
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >>
> >> >> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote in
> >> >> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...
> >> >> >I have this proble with 2 Vista licene : Ultimate (desktop) and home
> >> >> > (notebook) when i try to delete picture located in a folder,
> >> >> > explorer
> >> >> > crah.
> >> >> > No carsh if i delete others files :
> >> >> >
> >> >> > Signature du problème :
> >> >> > Nom d'événement de problème: APPCRASH
> >> >> > Nom de l'application: explorer.exe
> >> >> > Version de l'application: 6.0.6001.17052
> >> >> > Horodatage de l'application: 474fe367
> >> >> > Nom du module par défaut: StackHash_13fa
> >> >> > Version du module par défaut: 6.0.6001.17052
> >> >> > Horodateur du module par défaut: 474ffcc8
> >> >> > Code de l'exception: c0000374
> >> >> > Décalage de l'exception: 000b00b8
> >> >> > Version du système: 6.0.6001.2.1.0.768.3
> >> >> > Identificateur de paramètres régionaux: 1036
> >> >> > Information supplémentaire n° 1: 13fa
> >> >> > Information supplémentaire n° 2:
> >> >> > 631ebcd22d17f2abc3e3a56717266228
> >> >> > Information supplémentaire n° 3: 4bdc
> >> >> > Information supplémentaire n° 4:
> >> >> > e802ba6803913fd52308be1a7916c1f6
> >> >> >
> >> >> > "adibmb" wrote:
> >> >> >
> >> >> >> I am running Vista... each time I try to close an open window, I
> >> >> >> can
> >> >> >> the
> >> >> >> "explorer has stopped working" error... in the error reporting I
> >> >> >> got
> >> >> >> the
> >> >> >> below:
> >> >> >>
> >> >> >> Product
> >> >> >> Windows Explorer
> >> >> >>
> >> >> >> Problem
> >> >> >> Stopped working
> >> >> >>
> >> >> >> Date
> >> >> >> 13/01/2008 12:19
> >> >> >>
> >> >> >> Status
> >> >> >> Not Reported
> >> >> >>
> >> >> >> Problem signature
> >> >> >> Problem Event Name: APPCRASH
> >> >> >> Application Name: Explorer.EXE
> >> >> >> Application Version: 6.0.6000.16549
> >> >> >> Application Timestamp: 46d230c5
> >> >> >> Fault Module Name: StackHash_8d13
> >> >> >> Fault Module Version: 0.0.0.0
> >> >> >> Fault Module Timestamp: 00000000
> >> >> >> Exception Code: c0000005
> >> >> >> Exception Offset: 08cbccd1
> >> >> >> OS Version: 6.0.6000.2.0.0.256.6
> >> >> >> Locale ID: 2057
> >> >> >> Additional Information 1: 8d13
> >> >> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> >> >> Additional Information 3: 8d13
> >> >> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >> >> >>
> >> >> >> Thanks in advance for your help,
> >> >> >>
> >> >> >> Adib
> >> >> >>
> >> >> >> "Cal Bear '66" wrote:
> >> >> >>
> >> >> >> > Vista has a new and very useful tool available for situations
> >> >> >> > like
> >> >> >> > this.
> >> >> >> > Control Panel (Classic view) > Problem Reports and Solutions.
> >> >> >> >
> >> >> >> > In the left hand pane of Problem Reports and Solutions, click the
> >> >> >> > "View
> >> >> >> > problem
> >> >> >> > history" link. Right click on the problem and select "View
> >> >> >> > problem
> >> >> >> > details".
> >> >> >> > In the bottom left corner of the screen, press the "Copy to
> >> >> >> > clipboard"
> >> >> >> > link.
> >> >> >> > Paste in a reply to this thread.
> >> >> >> >
> >> >> >> >
> >> >> >> > I Bleed Blue and Gold
> >> >> >> > GO BEARS!
> >> >> >> >
> >> >> >> >
> >> >> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in
> >> >> >> > message
> >> >> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
> >> >> >> > > Hi, I am running windows vista home premium on my advent 7201
> >> >> >> > > laptop. Just
> >> >> >> > > recently when I try to open certain folders in my pictures it
> >> >> >> > > freezes
> >> >> >> > > up and
> >> >> >> > > then a window opens saying that windows explorer has stopped
> >> >> >> > > working
> >> >> >> > > and is
> >> >> >> > > restarting. This happens each time I try to open the folders.
> >> >> >> > > Then
> >> >> >> > > today
> >> >> >> > > whilst trying to upload some picture for a listing on ebay
> >> >> >> > > there
> >> >> >> > > simply was
> >> >> >> > > no way of doing it! It was as if my pictures had gone (but
> >> >> >> > > they
> >> >> >> > > have'nt!)
> >> >> >> > > Then, when I clicked the X to close Internet explorer every
> >> >> >> > > open
> >> >> >> > > window
> >> >> >> > > closed at the same time.. Very frustrating! I have tried to
> >> >> >> > > use
> >> >> >> > > system
> >> >> >> > > restore to see if that helps but when the laptop starts up I
> >> >> >> > > have
> >> >> >> > > a
> >> >> >> > > window
> >> >> >> > > that reads,
> >> >> >> > >
> >> >> >> > > 'System Restore did not complete successfully. Your computers
> >> >> >> > > system
> >> >> >> > > files
> >> >> >> > > and settings were not changed.
> >> >> >> > >
> >> >> >> > > Details: An unspecified error occured during system restore.'
> >> >> >> > >
> >> >> >> > >
> >> >> >> > > Any help or advice would be greatly appreciated.
> >> >> >> > >
> >> >> >> > > James.
> >> >> >> > >
> >> >> >> > >
> >> >> >> >
> >> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>[/color][/color]
>
>
>[/color]

Go to the Start menu and type that name in in the Search bar there. Does it
show up in the list above if you give it a second?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Nimra" <Nimra@discussions.microsoft.com> wrote in message
news:D77ECC41-F85C-49B6-A46E-9DD637164F68@microsoft.com...[color=blue]
> Oh gosh...how do I find out if it is and what is it??
>
> "zachd [MSFT]" wrote:
>[color=green]
>>
>> It seems likely that hpswp_subclasser.dll is on your system. Is it?
>>
>> --
>> Speaking for myself only.
>> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
>> news:1EFF0A53-2160-415F-961A-A4EB525855AE@microsoft.com...[color=darkred]
>> > Well, these are the details:
>> >
>> > Problem Event Name: APPCRASH
>> > Application Name: iexplore.exe
>> > Application Version: 7.0.6000.16609
>> > Application Timestamp: 47575b9a
>> > Fault Module Name: StackHash_8d13
>> > Fault Module Version: 0.0.0.0
>> > Fault Module Timestamp: 00000000
>> > Exception Code: c0000005
>> > Exception Offset: 03170fd3
>> > OS Version: 6.0.6000.2.0.0.768.3
>> > Locale ID: 1033
>> > Additional Information 1: 8d13
>> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> > Additional Information 3: 8d13
>> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> > Bucket ID: 652623574
>> >
>> > It doesn't usually stop when I'm using it, except in a few cases for
>> > downloading/installing something. It's usually when I try to close a
>> > separate
>> > window of explorer. The error message appears, and then it closes all
>> > the
>> > windows.
>> >
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Your issue is probably not related. Christophe's problem was likely
>> >> *caused* by DaemonTools - removing it *fixed* the problem.
>> >>
>> >> What is the specific fault information for your crash according to the
>> >> Problem Reports and Solutions Center control panel?
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >>
>> >> "Nimra" <Nimra@discussions.microsoft.com> wrote in message
>> >> news:C588D26D-3F6A-489A-8E27-6BC0170F5596@microsoft.com...
>> >> >I am having a similar problem, and this is a new laptop! When I try
>> >> >to
>> >> >close
>> >> > Internet, the message comes up. It also comes up if I try to
>> >> > download
>> >> > something from certain websites, such as Apple and Mozilla. I
>> >> > contacted
>> >> > the
>> >> > help, and they didn't really help much. What is DaemonTools and what
>> >> > version
>> >> > would I need to install to fix this? Thanks.
>> >> >
>> >> > "zachd [MSFT]" wrote:
>> >> >
>> >> >>
>> >> >> Do you have DaemonTools installed to this system? Does updating to
>> >> >> their
>> >> >> latest version help fix this? If not, you should ask them to help
>> >> >> you
>> >> >> with
>> >> >> this.
>> >> >>
>> >> >> --
>> >> >> Speaking for myself only.
>> >> >> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >> --
>> >> >>
>> >> >> "Christophe13600" <Christophe13600@discussions.microsoft.com> wrote
>> >> >> in
>> >> >> message news:D5A9B751-3270-4E83-BD70-54051E3A5968@microsoft.com...
>> >> >> >I have this proble with 2 Vista licene : Ultimate (desktop) and
>> >> >> >home
>> >> >> > (notebook) when i try to delete picture located in a folder,
>> >> >> > explorer
>> >> >> > crah.
>> >> >> > No carsh if i delete others files :
>> >> >> >
>> >> >> > Signature du problème :
>> >> >> > Nom d'événement de problème: APPCRASH
>> >> >> > Nom de l'application: explorer.exe
>> >> >> > Version de l'application: 6.0.6001.17052
>> >> >> > Horodatage de l'application: 474fe367
>> >> >> > Nom du module par défaut: StackHash_13fa
>> >> >> > Version du module par défaut: 6.0.6001.17052
>> >> >> > Horodateur du module par défaut: 474ffcc8
>> >> >> > Code de l'exception: c0000374
>> >> >> > Décalage de l'exception: 000b00b8
>> >> >> > Version du système: 6.0.6001.2.1.0.768.3
>> >> >> > Identificateur de paramètres régionaux: 1036
>> >> >> > Information supplémentaire n° 1: 13fa
>> >> >> > Information supplémentaire n° 2:
>> >> >> > 631ebcd22d17f2abc3e3a56717266228
>> >> >> > Information supplémentaire n° 3: 4bdc
>> >> >> > Information supplémentaire n° 4:
>> >> >> > e802ba6803913fd52308be1a7916c1f6
>> >> >> >
>> >> >> > "adibmb" wrote:
>> >> >> >
>> >> >> >> I am running Vista... each time I try to close an open window, I
>> >> >> >> can
>> >> >> >> the
>> >> >> >> "explorer has stopped working" error... in the error reporting I
>> >> >> >> got
>> >> >> >> the
>> >> >> >> below:
>> >> >> >>
>> >> >> >> Product
>> >> >> >> Windows Explorer
>> >> >> >>
>> >> >> >> Problem
>> >> >> >> Stopped working
>> >> >> >>
>> >> >> >> Date
>> >> >> >> 13/01/2008 12:19
>> >> >> >>
>> >> >> >> Status
>> >> >> >> Not Reported
>> >> >> >>
>> >> >> >> Problem signature
>> >> >> >> Problem Event Name: APPCRASH
>> >> >> >> Application Name: Explorer.EXE
>> >> >> >> Application Version: 6.0.6000.16549
>> >> >> >> Application Timestamp: 46d230c5
>> >> >> >> Fault Module Name: StackHash_8d13
>> >> >> >> Fault Module Version: 0.0.0.0
>> >> >> >> Fault Module Timestamp: 00000000
>> >> >> >> Exception Code: c0000005
>> >> >> >> Exception Offset: 08cbccd1
>> >> >> >> OS Version: 6.0.6000.2.0.0.256.6
>> >> >> >> Locale ID: 2057
>> >> >> >> Additional Information 1: 8d13
>> >> >> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> >> >> >> Additional Information 3: 8d13
>> >> >> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >> >> >>
>> >> >> >> Thanks in advance for your help,
>> >> >> >>
>> >> >> >> Adib
>> >> >> >>
>> >> >> >> "Cal Bear '66" wrote:
>> >> >> >>
>> >> >> >> > Vista has a new and very useful tool available for situations
>> >> >> >> > like
>> >> >> >> > this.
>> >> >> >> > Control Panel (Classic view) > Problem Reports and Solutions.
>> >> >> >> >
>> >> >> >> > In the left hand pane of Problem Reports and Solutions, click
>> >> >> >> > the
>> >> >> >> > "View
>> >> >> >> > problem
>> >> >> >> > history" link. Right click on the problem and select "View
>> >> >> >> > problem
>> >> >> >> > details".
>> >> >> >> > In the bottom left corner of the screen, press the "Copy to
>> >> >> >> > clipboard"
>> >> >> >> > link.
>> >> >> >> > Paste in a reply to this thread.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > I Bleed Blue and Gold
>> >> >> >> > GO BEARS!
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "HammerMan" <HammerMan@discussions.microsoft.com> wrote in
>> >> >> >> > message
>> >> >> >> > news:7CC4BB2D-1980-42F1-A004-794C8DDCE181@microsoft.com...
>> >> >> >> > > Hi, I am running windows vista home premium on my advent
>> >> >> >> > > 7201
>> >> >> >> > > laptop. Just
>> >> >> >> > > recently when I try to open certain folders in my pictures
>> >> >> >> > > it
>> >> >> >> > > freezes
>> >> >> >> > > up and
>> >> >> >> > > then a window opens saying that windows explorer has stopped
>> >> >> >> > > working
>> >> >> >> > > and is
>> >> >> >> > > restarting. This happens each time I try to open the
>> >> >> >> > > folders.
>> >> >> >> > > Then
>> >> >> >> > > today
>> >> >> >> > > whilst trying to upload some picture for a listing on ebay
>> >> >> >> > > there
>> >> >> >> > > simply was
>> >> >> >> > > no way of doing it! It was as if my pictures had gone (but
>> >> >> >> > > they
>> >> >> >> > > have'nt!)
>> >> >> >> > > Then, when I clicked the X to close Internet explorer every
>> >> >> >> > > open
>> >> >> >> > > window
>> >> >> >> > > closed at the same time.. Very frustrating! I have tried to
>> >> >> >> > > use
>> >> >> >> > > system
>> >> >> >> > > restore to see if that helps but when the laptop starts up I
>> >> >> >> > > have
>> >> >> >> > > a
>> >> >> >> > > window
>> >> >> >> > > that reads,
>> >> >> >> > >
>> >> >> >> > > 'System Restore did not complete successfully. Your
>> >> >> >> > > computers
>> >> >> >> > > system
>> >> >> >> > > files
>> >> >> >> > > and settings were not changed.
>> >> >> >> > >
>> >> >> >> > > Details: An unspecified error occured during system
>> >> >> >> > > restore.'
>> >> >> >> > >
>> >> >> >> > >
>> >> >> >> > > Any help or advice would be greatly appreciated.
>> >> >> >> > >
>> >> >> >> > > James.
>> >> >> >> > >
>> >> >> >> > >
>> >> >> >> >
>> >> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>[/color]
>>
>>
>>[/color][/color]