Thank you Ronnie. I tried it an got an error:

"The module vbscript.dll was loaded but the call to DLLRegisterServer failed
with error 0x80004005

For more information about the problem search online using the error code as
a search item.

I did a bit of search. I want to mention that I am an MSDN Pro subscriber
and I get my product keys from a MS website. I get DVDs from them via US
mail. I am saying all this since some of the "literature" on the subject of
this mysterious error which appears to be vast mention pirating software,
etc. I do not think my systems have anything to do with it

[url]http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=975005&SiteID=25[/url]

I am wondering if you would suggest the next step?

Thanks, - A.

"Ronnie Vernon MVP" <rv@invalid.org> wrote in message
news:DFB3D353-236B-4B05-B5DA-1E89E2310ABE@microsoft.com...[color=blue]
> Alex
>
> This appears to be a very generic error code that can apply to many
> different install/uninstall situations.
>
> The most common is that a needed DLL is not registered properly on the
> system.
>
> Try this:
>
> Go to Start/All Programs/Accessories. Right click on Command Prompt and
> select 'Run as administrator'.
>
> Type regsvr32 vbscript.dll
> Press Enter.
>
> You should see a message box saying the command succeeded.
>
> Right click the MBSA installer and select the 'Run as administrator'
> option.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "alexB" <alexb@comcast.net> wrote in message
> news:%23jGDKxQOIHA.5360@TK2MSFTNGP03.phx.gbl...[color=green]
>> Tried to download and install
>>
>> [url]http://www.microsoft.com/downloads/details.aspx?FamilyId=F32921AF-9DBE-4DCE-889E-ECF997EB18E9&displaylang=en[/url]
>>
>> This one is for IT professionals. It is a useful tool. On my home system
>> it
>> all went OK but at the office. it is a different story. The OS & hardware
>> are absolutely identical: Vista Ultimate but here I am getting a
>> persistent
>> error:
>>
>> The Installer has encountered an unexpected error installing this
>> package.
>> This may indicate a problem with this package. The error code is 2738.
>>
>> My first try was less than 12 hours since I installed it at home. Since
>> then
>> I tried it at least 15 times to no avail.
>>
>> Why is it so?
>>
>> Thanks.
>>[/color]
>[/color]