My computer keeps shutting itself off when I leave it alone for a while.
It's Gateway laptop. Any suggestions please?
--
Cynthia J. Campbell

Check out this article:
[url]http://a1-computers.blogspot.com/2007/03/laptop-shutting-down-by-itself-with.html[/url]

Sounds like its hardware related, you probably should contact Dell and let
them check it out for you if its still under warranty.
--
Andre
Blog: [url]http://adacosta.spaces.live.com[/url]
My Vista Quickstart Guide:
[url]http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry[/url]
"Cindy Campbell" <cjc_bear******.com> wrote in message
news:3B37C448-17CC-4EA4-9EA2-D3389F78613E@microsoft.com...[color=blue]
> My computer keeps shutting itself off when I leave it alone for a while.
> It's Gateway laptop. Any suggestions please?
> --
> Cynthia J. Campbell[/color]

"Andre Da Costa[ActiveWin]" <andred25********.com> wrote in message
news:%23sypf9tEIHA.536@TK2MSFTNGP06.phx.gbl...[color=blue]
> Check out this article:
> [url]http://a1-computers.blogspot.com/2007/03/laptop-shutting-down-by-itself-with.html[/url]
>
> Sounds like its hardware related, you probably should contact Dell and let
> them check it out for you if its still under warranty.
> --
> Andre
> Blog: [url]http://adacosta.spaces.live.com[/url]
> My Vista Quickstart Guide:
> [url]http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry[/url]
> "Cindy Campbell" <cjc_bear******.com> wrote in message
> news:3B37C448-17CC-4EA4-9EA2-D3389F78613E@microsoft.com...[color=green]
>> My computer keeps shutting itself off when I leave it alone for a while.
>> It's Gateway laptop. Any suggestions please?
>> --
>> Cynthia J. Campbell[/color]
>
>[/color]


Andre... she should contact Dell about a Gateway laptop? <grin>

Lang

Cindy Campbell wrote:
[color=blue]
> My computer keeps shutting itself off when I leave it alone for a
> while. It's Gateway laptop. Any suggestions please?[/color]

Hi Cindy Campbell,

Check your Power Management. The laptop /may/ be in a hibernation
state. If this is only happening when you are *not* using the laptop
then I would guess the laptop after a set amount of time the laptop
enters into hibernation.

To Check Power Options:

Go into the Control Panel > Power Options. Is hibernation set at X
amount of minutes? If this option is then set then set the option to
never and see if the laptop shuts off after you walk away.

--
William Crawford
MS-MVP Windows Shell/User

"Cindy Campbell" <cjc_bear******.com> wrote in message
news:3B37C448-17CC-4EA4-9EA2-D3389F78613E@microsoft.com...[color=blue]
> My computer keeps shutting itself off when I leave it alone for a while.
> It's Gateway laptop. Any suggestions please?
> --
> Cynthia J. Campbell[/color]

Hard drive failing.

Slip of the tongue, I meant Gateway. :)
--
Andre
Blog: [url]http://adacosta.spaces.live.com[/url]
My Vista Quickstart Guide:
[url]http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry[/url]
"Lang Murphy" <lang_murphy********.com> wrote in message
news:OH7vRKuEIHA.4712@TK2MSFTNGP04.phx.gbl...[color=blue]
> "Andre Da Costa[ActiveWin]" <andred25********.com> wrote in message
> news:%23sypf9tEIHA.536@TK2MSFTNGP06.phx.gbl...[color=green]
>> Check out this article:
>> [url]http://a1-computers.blogspot.com/2007/03/laptop-shutting-down-by-itself-with.html[/url]
>>
>> Sounds like its hardware related, you probably should contact Dell and
>> let them check it out for you if its still under warranty.
>> --
>> Andre
>> Blog: [url]http://adacosta.spaces.live.com[/url]
>> My Vista Quickstart Guide:
>> [url]http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry[/url]
>> "Cindy Campbell" <cjc_bear******.com> wrote in message
>> news:3B37C448-17CC-4EA4-9EA2-D3389F78613E@microsoft.com...[color=darkred]
>>> My computer keeps shutting itself off when I leave it alone for a while.
>>> It's Gateway laptop. Any suggestions please?
>>> --
>>> Cynthia J. Campbell[/color]
>>
>>[/color]
>
>
> Andre... she should contact Dell about a Gateway laptop? <grin>
>
> Lang[/color]

Hi everyone-

My name is John, and I just happen to be a support analyst at Dell headquarters. I ran across this post, and decided I may as well chime in... what the heck.

I happen to agree that if this is only happening when the system is left alone, but not while it is being used, that it's most likely hibernating. Granted, we really don't have enough information to say for sure.

Is this happening consistently after a specific amount of time? That would be a dead giveaway...

John
Dell Customer Advocate