All of the sudden Windows Explorer keeps crashing every time I close it. I
have walked thru some of the other suggestions listed in the groups, without
any positive outcome. This issue does seem to go away when I'm running in
safe mode.

I'm running Windows Vista Business. Thank you any help in advance.

Here is my event log information:

Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
application start time 0x01c8077e03d56bed.

- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
<EventRecordID>17286</EventRecordID>
<Channel>Application</Channel>
<Computer>stat7</Computer>
<Security />
</System>
- <EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16386</Data>
<Data>4549b091</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>07a7ccd1</Data>
<Data>a14</Data>
<Data>01c8077e03d56bed</Data>
</EventData>

seems to me that some explorer extension is causing the problem

go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
to disable temporarily all non microsoft shell extensions that load up
with windows explorer. See if it fixes the situation.

You do that by right clicking on the pink ones and selecting disable.

Then with the trial and error method start enabling them one by one again
try to pinpoint which one is causing the problem and keep it disabled..

you might also want to scan for spyware using the built windows defender and
"spybot search & destroy " and "adaware"
that you can download from [url]www.download.com[/url] if you search for those 2 names.

ALSO try disabling your antivirus and see if this does anything

ALSO go to START and type MSCONFIG press enter, from the startup tab
remove anything you might not really need.

tell me if this helps


"Lynx" <Lynx@discussions.microsoft.com> wrote in message
news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=blue]
> All of the sudden Windows Explorer keeps crashing every time I close it. I
> have walked thru some of the other suggestions listed in the groups,
> without
> any positive outcome. This issue does seem to go away when I'm running in
> safe mode.
>
> I'm running Windows Vista Business. Thank you any help in advance.
>
> Here is my event log information:
>
> Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
> 0x00000000,
> exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
> application start time 0x01c8077e03d56bed.
>
> - <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
> <EventRecordID>17286</EventRecordID>
> <Channel>Application</Channel>
> <Computer>stat7</Computer>
> <Security />
> </System>
> - <EventData>
> <Data>Explorer.EXE</Data>
> <Data>6.0.6000.16386</Data>
> <Data>4549b091</Data>
> <Data>unknown</Data>
> <Data>0.0.0.0</Data>
> <Data>00000000</Data>
> <Data>c0000005</Data>
> <Data>07a7ccd1</Data>
> <Data>a14</Data>
> <Data>01c8077e03d56bed</Data>
> </EventData>[/color]

Thai Berry,

Thank you for your reply. I've seen other posts with the same
troubleshooting steps, and I've had no luck. I tried all of your suggested
steps below and still have the same issue.

Any other suggestions?


"Thai Berry (U.S.)" wrote:
[color=blue]
> seems to me that some explorer extension is causing the problem
>
> go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
> to disable temporarily all non microsoft shell extensions that load up
> with windows explorer. See if it fixes the situation.
>
> You do that by right clicking on the pink ones and selecting disable.
>
> Then with the trial and error method start enabling them one by one again
> try to pinpoint which one is causing the problem and keep it disabled..
>
> you might also want to scan for spyware using the built windows defender and
> "spybot search & destroy " and "adaware"
> that you can download from [url]www.download.com[/url] if you search for those 2 names.
>
> ALSO try disabling your antivirus and see if this does anything
>
> ALSO go to START and type MSCONFIG press enter, from the startup tab
> remove anything you might not really need.
>
> tell me if this helps
>
>
> "Lynx" <Lynx@discussions.microsoft.com> wrote in message
> news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=green]
> > All of the sudden Windows Explorer keeps crashing every time I close it. I
> > have walked thru some of the other suggestions listed in the groups,
> > without
> > any positive outcome. This issue does seem to go away when I'm running in
> > safe mode.
> >
> > I'm running Windows Vista Business. Thank you any help in advance.
> >
> > Here is my event log information:
> >
> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> > 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
> > 0x00000000,
> > exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
> > application start time 0x01c8077e03d56bed.
> >
> > - <System>
> > <Provider Name="Application Error" />
> > <EventID Qualifiers="0">1000</EventID>
> > <Level>2</Level>
> > <Task>100</Task>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
> > <EventRecordID>17286</EventRecordID>
> > <Channel>Application</Channel>
> > <Computer>stat7</Computer>
> > <Security />
> > </System>
> > - <EventData>
> > <Data>Explorer.EXE</Data>
> > <Data>6.0.6000.16386</Data>
> > <Data>4549b091</Data>
> > <Data>unknown</Data>
> > <Data>0.0.0.0</Data>
> > <Data>00000000</Data>
> > <Data>c0000005</Data>
> > <Data>07a7ccd1</Data>
> > <Data>a14</Data>
> > <Data>01c8077e03d56bed</Data>
> > </EventData>[/color]
>
>
>[/color]

yes... download these 2 MS tools

[url]http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx[/url]

Now listen carefully with the above program running select> VIEW> Lower pane
and then again VIEW > LOWER PANE VIEW> DLLS

click with your mouse on the explorer.exe process and take a look at what
dlls are being loaded with it...

you can right click on the dlls and select search online... see if anything
strange is being loaded (this does need some experience)

[url]http://www.microsoft.com/technet/sysinternals/Utilities/AutoRuns.mspx[/url]

this will show everything that loads with windows..

again troubleshooting like this does need experience but try to see if
anything strange is loading with windows somewhere



"Lynx" <Lynx@discussions.microsoft.com> wrote in message
news:A8B0655B-3821-4F8C-832F-C813A6312F6B@microsoft.com...[color=blue]
> Thai Berry,
>
> Thank you for your reply. I've seen other posts with the same
> troubleshooting steps, and I've had no luck. I tried all of your suggested
> steps below and still have the same issue.
>
> Any other suggestions?
>
>
> "Thai Berry (U.S.)" wrote:
>[color=green]
>> seems to me that some explorer extension is causing the problem
>>
>> go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
>> to disable temporarily all non microsoft shell extensions that load up
>> with windows explorer. See if it fixes the situation.
>>
>> You do that by right clicking on the pink ones and selecting disable.
>>
>> Then with the trial and error method start enabling them one by one again
>> try to pinpoint which one is causing the problem and keep it disabled..
>>
>> you might also want to scan for spyware using the built windows defender
>> and
>> "spybot search & destroy " and "adaware"
>> that you can download from [url]www.download.com[/url] if you search for those 2
>> names.
>>
>> ALSO try disabling your antivirus and see if this does anything
>>
>> ALSO go to START and type MSCONFIG press enter, from the startup tab
>> remove anything you might not really need.
>>
>> tell me if this helps
>>
>>
>> "Lynx" <Lynx@discussions.microsoft.com> wrote in message
>> news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=darkred]
>> > All of the sudden Windows Explorer keeps crashing every time I close
>> > it. I
>> > have walked thru some of the other suggestions listed in the groups,
>> > without
>> > any positive outcome. This issue does seem to go away when I'm running
>> > in
>> > safe mode.
>> >
>> > I'm running Windows Vista Business. Thank you any help in advance.
>> >
>> > Here is my event log information:
>> >
>> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
>> > 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
>> > 0x00000000,
>> > exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
>> > application start time 0x01c8077e03d56bed.
>> >
>> > - <System>
>> > <Provider Name="Application Error" />
>> > <EventID Qualifiers="0">1000</EventID>
>> > <Level>2</Level>
>> > <Task>100</Task>
>> > <Keywords>0x80000000000000</Keywords>
>> > <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
>> > <EventRecordID>17286</EventRecordID>
>> > <Channel>Application</Channel>
>> > <Computer>stat7</Computer>
>> > <Security />
>> > </System>
>> > - <EventData>
>> > <Data>Explorer.EXE</Data>
>> > <Data>6.0.6000.16386</Data>
>> > <Data>4549b091</Data>
>> > <Data>unknown</Data>
>> > <Data>0.0.0.0</Data>
>> > <Data>00000000</Data>
>> > <Data>c0000005</Data>
>> > <Data>07a7ccd1</Data>
>> > <Data>a14</Data>
>> > <Data>01c8077e03d56bed</Data>
>> > </EventData>[/color]
>>
>>
>>[/color][/color]

Also try creating a new account in windows... a second user

see if the explorer problem is there too...

"Thai Berry (U.S.)" wrote:
[color=blue]
> Also try creating a new account in windows... a second user
>
> see if the explorer problem is there too...
>
>
>[/color]
How do i create a new user without controlpanel? my controlpanel crashes
Explorer.exe everytime i try to open it

how about logging into windows with the safe mode?


"Stefan" <Stefan@discussions.microsoft.com> wrote in message
news:9AC3A091-8E66-451F-9DB7-C55D948E339A@microsoft.com...[color=blue]
>
>
> "Thai Berry (U.S.)" wrote:
>[color=green]
>> Also try creating a new account in windows... a second user
>>
>> see if the explorer problem is there too...
>>
>>
>>[/color]
> How do i create a new user without controlpanel? my controlpanel crashes
> Explorer.exe everytime i try to open it[/color]

Lynx, I get exactly the same error with xplorer.exe any luck with getting fix?

"Lynx" wrote:
[color=blue]
> Thai Berry,
>
> Thank you for your reply. I've seen other posts with the same
> troubleshooting steps, and I've had no luck. I tried all of your suggested
> steps below and still have the same issue.
>
> Any other suggestions?
>
>
> "Thai Berry (U.S.)" wrote:
>[color=green]
> > seems to me that some explorer extension is causing the problem
> >
> > go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
> > to disable temporarily all non microsoft shell extensions that load up
> > with windows explorer. See if it fixes the situation.
> >
> > You do that by right clicking on the pink ones and selecting disable.
> >
> > Then with the trial and error method start enabling them one by one again
> > try to pinpoint which one is causing the problem and keep it disabled..
> >
> > you might also want to scan for spyware using the built windows defender and
> > "spybot search & destroy " and "adaware"
> > that you can download from [url]www.download.com[/url] if you search for those 2 names.
> >
> > ALSO try disabling your antivirus and see if this does anything
> >
> > ALSO go to START and type MSCONFIG press enter, from the startup tab
> > remove anything you might not really need.
> >
> > tell me if this helps
> >
> >
> > "Lynx" <Lynx@discussions.microsoft.com> wrote in message
> > news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=darkred]
> > > All of the sudden Windows Explorer keeps crashing every time I close it. I
> > > have walked thru some of the other suggestions listed in the groups,
> > > without
> > > any positive outcome. This issue does seem to go away when I'm running in
> > > safe mode.
> > >
> > > I'm running Windows Vista Business. Thank you any help in advance.
> > >
> > > Here is my event log information:
> > >
> > > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> > > 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
> > > 0x00000000,
> > > exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
> > > application start time 0x01c8077e03d56bed.
> > >
> > > - <System>
> > > <Provider Name="Application Error" />
> > > <EventID Qualifiers="0">1000</EventID>
> > > <Level>2</Level>
> > > <Task>100</Task>
> > > <Keywords>0x80000000000000</Keywords>
> > > <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
> > > <EventRecordID>17286</EventRecordID>
> > > <Channel>Application</Channel>
> > > <Computer>stat7</Computer>
> > > <Security />
> > > </System>
> > > - <EventData>
> > > <Data>Explorer.EXE</Data>
> > > <Data>6.0.6000.16386</Data>
> > > <Data>4549b091</Data>
> > > <Data>unknown</Data>
> > > <Data>0.0.0.0</Data>
> > > <Data>00000000</Data>
> > > <Data>c0000005</Data>
> > > <Data>07a7ccd1</Data>
> > > <Data>a14</Data>
> > > <Data>01c8077e03d56bed</Data>
> > > </EventData>[/color]
> >
> >
> >[/color][/color]